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Specialist Network Technology Support

Specialist Network Technology Support

AT&T

7 years

0 Lacs

bengaluru karnataka india

Posted:2 weeks ago| Platform:

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Skills Required

network technology support design engineering service management scheduling configuration script testing troubleshooting analysis data processing tooling networking communication cisco routing switching flexibility ip bgp ospf eigrp mpls vrrp glbp security server wan ethernet qos multicast voip addition

Work Mode

On-site

Job Type

Full Time

Job Description

Job Profile Name : Specialist Network Design EngineeringJob Level : I05Job Family : NET-Network Design Engineering / NET08102

Overall Purpose: Provide expert consultation and develop network designs for wireless, wireline and broadband infrastructure, using engineering principles and approved guidelines to ensure robust, scalable and efficient network solutions.

Key Roles and Responsibilities:

End to end responsibility for customer’s Service Request per Change Management Process, including project management tasks (liaising with 3rd parties, scheduling, execution of planned change request), customer single point of contact for assigned project
technical validation and preparation of the change request (configuration script), execution of the change during scheduled window, testing & troubleshooting, root cause analysis, producing technical documentation
project administration & data processing in internal tooling (multiple applications, dBs, tools)

Education/Experience

: Bachelor’s degree (BE/BS) desired. 7+ years of related experience.

Required skills:

university degree in technical field (Telecom/Networking) an advantage
strong English communication skills - both written & verbal (advanced level)
7+ years of experience or adequate knowledge with Cisco configuration or network tech support 3rd level
project & change management experience is a plus
required CCNA, CCNP (routing & switching) is an advantage
customer handling & analytical skills
ability to work under pressure & flexibility

Preferred skills:

IP and data routing technology and policies, network design
knowledge of network protocols: BGP, OSPF, RIP, EIGRP, MPLS, VRRP, HSRP, GLBP, etc.
security, NAT configuration, proxy server and firewalls
WAN technologies: Ethernet, Frame Relay, PPP, POS, ATM, DSL, ISDN, etc.
QoS, Multicast, VoIP, PVC/VRF-lite
Hardware: Cisco routers, switches, CSU/DSU, modems

Weekly Hours:

Time Type:

Regular

Location:

Bangalore, IndiaIt is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

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Specialist Network Technology Support