Specialist, Crane Service

Job Description

Company Description At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work. We are looking for Crane Service specialist in our Field service department. In this role you will be responsible for All Special service activities form our service portfolio at customer locations. Job Description Work assignments are planned by the branch (service planner or maintenance planner) and assigned to the field operative. The field Specilaist accepts work packages and enters work against the SR/WP. The field Specialist cannot create new service requests (except through “do work”). Record faults/exceptions using Risk & Recommendation method, Estimate labor hours and parts cost for repairs. Perform Safety Review and Visit Review and record next steps. Perform Preventive and breakdown services of cranes. Modernization activities of cranes. Consult with our customers to permit informed buying decisions based on recommendations made. Qualifications Diploma/B.E. (Electrical) Number of years of experience: 8-10 years Competencies and skills we expect for this role: CRM Siebel – Field Service portal operating Field Service exposure Customer focused. Crane Technical knowledge. Good Knowledge of electricals. Hands on work on various types of EOT cranes like troubleshooting, commissioning of cranes, Modification of cranes, Drives commissioning and services. Experience in crane industry would be preferred but not mandatory. Knowledge of ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018. Additional Information Why join us? The desired position is declared with Service operations of Konecranes and Demag Pvt ltd. which is exclusive business unit to cater requirement of after sales service support. It includes the support to modernization business unit as well. There are multiple commodities of products to work with and most advanced technology in material movement safety. There are ample opportunities inside the organization for the candidates to upscale their competency with respect to subsequent job domain. We are a global company with history dating back to 1910 - with future looking attitude that has brought us here today. Now together, we are shaping the next generation of material handling for smarter and safer world. We believe in creating a workplace that is built on trust, flexibility, friendliness and inclusivity towards each other and culture with open communication and low hierarchy. We are a strong expert organisation where you are able to use modern tools and technologies - while embracing agile methodologies and continuous learning and development. Competitive Salary Work-Life balance Innovative and dynamic working environment Possibility to work in leading crane building company with leading technology. Always add a link to a relevant career video if available, otherwise include the following: Want to learn more about Konecranes and what your future colleagues have to say – visit our Career pages! https://www.konecranes.com/careers/konecranes-as-employer Interested? Submit your CV via the ’Apply now’ button by 15th Dec 2024 at the latest. We appreciate early applications, as we will start interviewing on the go, and the position is filled when the suitable candidate is found. So, don't hesitate to send in your CV! If you have questions, feel free to contact the recruiting manager/the recruiter at add contact info. Konecranes moves what matters . We are a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs. Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination. Show more Show less