Specialist 2, Inside Product (Presales)

At Dell Technologies, we create the extraordinary. Our Inside Product Specialists are the experts who sell innovation to the world. Responsible for a set of products and services, they get to know their portfolio inside and out. Our Inside Sales teams rely on them for technical consultation during the sales process. They directly advise customers on everything from product features and configurations through to pricing and availability. Crucially, however complex the question, theyre ready to deliver technical solutions to meet customers needs via phone, chat, web or email.

Join us as an Inside Product Specialist 2 on our Inside Product Specialist team in Bangalore to do the best work of your career and make a profound social impact.

What youll achieve

As an Inside Product Specialist 2, you will deliver technical solutions to the Inside Sales Team that address customers varying needs, either working on your own or with a subject matter expert on more complex solutions.

You will

• Act as a technical resource to help the sales organization meet, if not exceed, its goals
• Stay up to date on new products, technology trends and services offerings
• Make outbound calls as part of managing the sales cycle, and respond to field sales, resellers and end customer inquiries
• Focus on Dell Technologies products and services and be able to identify how these products and services align to customer needs
• Explain technical, industry and market facts to position Dell Technologies against an alternative solution

Take the first step towards your dream careerEvery Dell Technologies team member brings something unique to the table. Heres what we are looking for with this role:

Essential Requirements

• 0-3 years of experience in a technical sales environment with knowledge of multi-platform hardware and software solutions
• Good analytical, decision-making and organizational skills with a drive for results
• Excellent verbal and written communication skills
• Solid customer relationship skills with the ability to build and manage relationships
• Flexibility to work in multiple shifts

Desirable Requirements

• Bachelors degree in computer science