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Cognizant
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SPE-Policy Servicing

SPE-Policy Servicing

Cognizant

2 - 4 years

2 - 3 Lacs

Chennai

Posted:4 weeks ago| Platform: GlassDoor logo

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Skills Required

communication model compliance efficiency analyze data reports management tracking workflow processing support word excel powerpoint adaptability service certifications certification

Work Mode

Remote

Job Type

Part Time

Job Description

Job Summary

The SPE-Policy Servicing role requires a professional with 2 to 4 years of experience to manage policy servicing tasks efficiently. The candidate should possess strong skills in MS Office and English communication. Experience in Property & Casualty Insurance is advantageous. The role operates in a hybrid model with night shifts ensuring seamless policy management.

Responsibilities

Manage policy servicing tasks with precision and attention to detail ensuring all client requirements are met effectively.
Utilize MS Office tools to create update and maintain policy documents ensuring accuracy and compliance with company standards.
Communicate effectively in English to liaise with clients and internal teams ensuring clear understanding and resolution of policy-related queries.
Collaborate with team members to streamline policy servicing processes enhancing efficiency and client satisfaction.
Analyze policy data to identify trends and insights contributing to strategic decision-making and policy improvements.
Ensure all policy servicing activities adhere to regulatory requirements maintaining the companys reputation and compliance standards.
Provide timely updates and reports on policy servicing activities supporting management in tracking progress and outcomes.
Address client inquiries and concerns with professionalism ensuring a positive client experience and fostering long-term relationships.
Implement best practices in policy servicing to optimize workflow and reduce processing time benefiting both the company and clients.
Adapt to the hybrid work model balancing remote and in-office tasks to maintain productivity and collaboration.
Participate in night shifts to ensure continuous policy servicing support meeting client needs across different time zones.
Leverage domain knowledge in Property & Casualty Insurance to enhance policy servicing quality and effectiveness.
Contribute to team meetings and discussions sharing insights and suggestions for process improvements. Qualifications
Demonstrate proficiency in MS Office applications including Word Excel and PowerPoint to support policy servicing tasks.
Exhibit strong English communication skills both written and verbal to facilitate effective interactions with clients and colleagues.
Possess knowledge of Property & Casualty Insurance which is advantageous for understanding policy nuances and client requirements.
Show adaptability to hybrid work environments balancing remote and in-office responsibilities efficiently.
Display commitment to night shift schedules ensuring consistent support and service delivery.
Maintain a client-focused approach prioritizing client satisfaction and relationship building.
Uphold regulatory compliance and company standards in all policy servicing activities.

Certifications Required

Certification in MS Office Suite or equivalent proficiency certification.

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SPE-Policy Servicing