2 years

2 Lacs

Posted:1 day ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

A Spa Manager is responsible for overseeing the daily operations of a spa, ensuring exceptional service, managing staff, and driving revenue growth. They lead a team of spa professionals, manage budgets, develop marketing strategies, and maintain a safe and clean environment for guests and staff.

Key Responsibilities:

  • Operational Management:Oversee daily operations, including scheduling, inventory management, and ensuring the spa's cleanliness and safety.
  • Staff Management:Hire, train, and motivate spa staff, providing guidance and support to ensure high-quality service delivery.
  • Financial Management:Develop and manage the spa's budget, track expenses, and analyze financial performance.
  • Marketing and Sales:Create and implement marketing strategies to attract new clients and retain existing ones, focusing on revenue generation.
  • Guest Relations:Build and maintain strong relationships with guests, proactively addressing any issues or concerns.
  • Compliance and Safety:Ensure compliance with health and safety regulations and maintain a safe environment.
  • Quality Control:Monitor and maintain the highest standards of service and cleanliness.
  • Team Leadership:Lead and motivate the spa team, fostering a culture of excellence and teamwork.

Skills and Qualifications:

  • Strong leadership and management skills: Ability to motivate and guide a team of spa professionals.
  • Excellent customer service skills: Ability to handle guest inquiries and complaints effectively.
  • Financial acumen: Ability to manage budgets and analyze financial performance.
  • Marketing and sales experience: Ability to develop and implement marketing strategies to drive revenue.
  • Knowledge of spa treatments and services: Understanding of various spa procedures and techniques.
  • Communication and interpersonal skills: Ability to interact effectively with staff and guests.
  • Organizational and time management skills: Ability to manage multiple tasks and prioritize effectively.

Job Type: Full-time

Pay: ₹16,825.36 - ₹22,000.00 per month

Education:

  • Higher Secondary(12th Pass) (Preferred)

Experience:

  • spa managing: 2 years (Required)

Language:

  • Hindi, telugu, english (Required)

Work Location: In person

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