Sourcing Support Professional

 Recognize non-catalog purchases 

 Work with requester/client for clarifications 

 Determine source from master file 

 Negotiate cost savings and terms 

 Understand contract relationships 

 Confirm price and delivery 

 Manage helpdesk and procurement operations 

 Coach team members (Buyers, Agents) 

 Handle customer escalations and root cause analysis 

 Ensure audit readiness of purchasing documents 

 Maintain supplier documentation 

 Proficient with reporting/MS Excel 

 Work with stakeholders and management efficiently 

 Positive attitude, planning, curiosity, self-discipline 

 Request triage for exceptions 

 Category execution (low clip & tactical buying tasks) 

 Localization for global agreements (support level) 

 Contract management and administration 

 Sourcing/RFx management (back-end execution) 

 NDA/CDA support within documented scope 

 Cost modeling (simple models) 

 Supplier performance management (basic level) 

 Scorecard creation 

 Financial health reporting (basic level) 

 Market intelligence and supplier identification (execution level) 

 Sustainability and compliance reporting 

 Back-office escalations and support 

Policies, Procedures and Program Management

• Communicate procurement policy and provide reminders during stakeholder interactions
• Recommend improvements to purchasing policies and procedures
• Escalate issues that may affect service delivery

Category Management and Sourcing Execution

• Participate in annual planning cycles and gather input from stakeholders
• Collect and cleanse spend data to identify consolidation and cost reduction opportunities
• Support category strategy development and documentation
• Assist in strategic sourcing plan updates and execution
• Finalize business requirements, scope, and budgets with stakeholders
• Analyze market trends and supplier capabilities
• Align sourcing strategy with category strategy and business rules

Sourcing Execution

• Lead low-complexity RFx events
• Support medium/high complexity RFx execution
• Create RFx documents and manage bid processes
• Evaluate supplier proposals and recommend preferred suppliers
• Prepare contracts and award letters
• Coordinate routing of agreements for signature
• Support NDA/CDA creation and negotiation
• Refer non-standard terms to legal and support resolution

Contract and Compliance Administration

• Enter contracts into management tools
• Support implementation and communication of new contracts
• Assist in change management and stakeholder impact analysis

Category Buying Desk

• Execute tactical buys and sourcing events
• Provide supplier lists and specification feedback
• Maintain savings tracking and reporting

Cost Modelling and Supplier Performance

• Create should-cost models
• Prepare supplier scorecards and financial health data
• Support supplier onboarding and performance tracking

Other Middle Office Activities

• Collect market intelligence and ESG data
• Support dashboards and reporting tools (SAP, Power BI, Sievo)
• Assist in master data updates and vendor records

Escalation and Request Management

• Resolve P2P escalations and refer unresolved issues
• Manage non-automated client requests via Intake Workflow System
• Execute stakeholder requests not requiring S2P Lead support

Work the shift hours to support North America time zone (6:30 pm IST to 3:30 am IST/7.30 pm to 4.30 am IST)