Solutions Lead Talent

What you will do:

• Manage the Talent solutions within talent management leadership solutions
• Maintain health and operational integrity of solutions
• Build positive relationships with vendors, Technology, PCC, and OA colleagues
• Oversee a portfolio of global specific solutions for Talent
• Ensure compliance with regulatory data privacy and digital security requirements
• Manage a prioritised backlog of changes, focusing on maintenance and fixes
• Research and resolve process and technical problems, recommend solutions
• Collaborate with stakeholders, especially the Talent COE, and Technology
• Plan, cost, and implement continuous improvements to solutions
• Develop and implement plans for design, requirements gathering, configuration, testing, and deployment of changes
• Plan and implement substantial aspects of change projects, act as product owner
• Facilitate design sessions, lead configuration, coordinate testing, and complete cutover
• Evaluate, communicate, and coordinate functional and technical impacts of decisions
• Maintain all operational and user documentation
• Support bp as a thought-leader in relevant technology through external networking and tech landscape analysis.

What you will need:

• Degree or professional qualification in a relevant field, or equivalent experience.
• 5+ years of experience in HR systems, business analysis, process development / documentation and experience of relevant configuration and / or process support
• Actively working to develop capability with an equal blend of EQ, IQ and drive.
• Sound understanding of trends in Talent Solutions
• Experience working within a global organisation, including using social media style tools to support communications and engagement across time zones

Skills:

• Psychological safety
• Legal and regulatory environment and compliance
• Stakeholder management
• Continuous improvement
• Performance and planning
• Commercial competence
• Agile core principles
• Creativity and innovation
• Budget management
• Customer service delivery excellence
• Workforce Planning
• Resilience
• Leadership
• Customer centric thinking
• Knowledge sharing

Technical:

• Digital fluency for implementing high-quality digital products and solutions
• Independent judgement and team contribution
• Knowledge of HR information systems and experience in designing/configuring business processes
• Translating business requirements into functional designs
• Solid attention to detail
• Strong security and confidentiality practices
• Problem solving, troubleshooting, and analytical skills with continuous learning
• People and business focus aligned with end user/business and bp strategy
• Stakeholder management and ability to influence key business stakeholders
• Evaluating and driving valuable solutions to improve business engagement
• Outstanding verbal and written communication skills with a passion for customer service
• Project management experience with Agile and Waterfall methodologies
• Business analysis skills: timeline planning, requirements definition, documentation, test planning, deployment approaches
• Accurate information collection to understand and assess client needs
• Adept documentation abilities for business requirements, configuration documentation, test scripts, and meeting notes
• Prioritizing feature work and implementing tasks independently with timely follow-up and resolution
• Ability to work on multiple concurrent projects with minimal supervision

Behavioural:

• Independent judgement and team contribution
• Experience contributing to great employee/user experiences