Role accountabilities
- Subject Matter Authority on Payroll processes. Provides support, guidance and training for less experienced team members.
- Prepare and supervise payroll data ensuring processes and data are in place for payroll processing per country requirements and regulations.
- Work in coordination with the outsourced service provider to ensure gross to net data is prepared and submitted in time, review pre-payroll run data and verification, and provide final sign off to vendor prior to final payroll runs to employees.
- Conduct start of year and end of year payroll administration, preparation and processing activities working with payroll service provider.
- Support audits and regulatory requests for payroll data.
- Handle payroll enquiries and issues.
Supervise data quality, running checks during trial payroll period and correcting errors.
- Provide subject matter expertise in all payroll processes and knowledge of end-to-end payroll delivery.
- Identify, raise and apply continuous improvements to processes.
- Action submission of prior year adjustments (EYUs/FPSAs).
- Management of manual data entry for leave of absence e.g. family leave/unpaid leave/sickness, fuel card deductions, equity awards etc.
- Management of the overpayments and reclaim process, liaising with PC&C to ensure consistent application of the overpayment policy.
- Analysing system integration data, identifying and fixing feed errors.
Required qualifications
Bachelors degree or equivalent in Payroll Administration, Human Resources, or another relevant field.
Other Requirements
Required to work UK business hours and UK working days as per UK calendar.
Skills (cross referenced to Capability Framework)
- Psychological safety
- Continuous learning
- Legal and regulatory environment and compliance
- Stakeholder management
- Continuous improvement
- Organizational knowledge
- Analytical thinking
- Agile core principles
- Resilience
- Teamwork
- Coaching
- Customer centric thinking
Essential Experience and Job Requirements:
- Required at least 5 years UK Payroll experience in both hourly and salaried payrolls, processing for both, current month and a month in arrears.
- Required to have worked with UK Payroll within the last 12x months.
- At least 5 years experience of working with high volume payroll in excess of 12,000 headcount.
- Proficiency in using SAP (ADP Global View) and Workday systems.
- Validated experience in dealing with UK pensions (preferably NEST, Aegon). Pension uploads; reconciliation; error investigation and correction.
Technical
- Consistent record in handling payroll deliveries within the team in a shared service environment in a multi- national organization.
- Demonstrates ability to administer P&C systems and processes efficiently and effectively, for payroll area / process, including the understanding of legal, fiscal and regulatory requirements.
- Risk Management acts with high level of integrity and respect for data privacy. Takes steps to mitigate against risks in this space and knows when to call out any concerns.
- Developing capability to reconciliations, payroll data management and identifying errors with minimum supervisory assistance.
- Experienced knowledge of Payroll systems and reporting extraction and running of macros.
- Advance Excel abilities to enable macros and payroll checking excel formatted sheets (data analysis; formulas; v-lookup; concatenate function; etc.).
- Ability to work under pressure under tight deadlines; effectively multitask and prioritise work in a demanding business environment to ensure goals and deadlines are met.
- Sound knowledge of UK statutory requirements and regulations (birthing parent; adoption; shared parental pay; sickness; etc).
- Ability to switch between hourly and salaried payrolls in the same month.
- Ability to perform manual Gross to Net calculation.
- Sound knowledge of UK NMW rates; NI categories; employee s and employer s NI contribution calculations; student loan processing; court order processing; termination calculations; additional holiday pay calculations.
- Experience in processing expats.
- Experience in SSL uploads and report building in SAP (ADP).
- Sound knowledge of prior year adjustments (EYUs/FPSAs) submission.
- UK Tax knowledge and ability to identify payroll-related legislation and tax regulations.
- Strong financial acumen in handling monthly recons in benefits and general ledgers/cost centres.
- Analysis of monthly integration error logs and application of corrective actions.
- Experience in data validation between different systems.
- Ability to convey technical payroll concepts/issues to all levels.
- High attention to detail, including the ability to sense check actual outputs against expected outputs to spot errors.
- Strong numeracy and interpretative skills.
- Analytic/logic approach to problem solving and ability to apply judgement and common sense.
- Ability to proactively recognize and resolve issues.
- Integrity and approachability to discuss sensitive and confidential issues.
Behavioural
- Strong business acumen.
- Customer focus puts the customer and business strategy at the heart of decision making. Ability to guide leaders through choices to best suit business requirements.
- Relationship management ability to build and maintain relationships with customers. Able to build and apply skills through active listening and communicate optimally (written and verbal).
- Solutions focus seeks to determine solutions and make improvements to processes which will contribute to the business and enhance ways of working.
- Externally orientated actively working on developing external connections, aware of standard process and actively learns from others.
- Ability to coordinate projects that impacts payroll and provide guidance to collaborators ensuring compliance and accuracy.
- Collaborator management - ability to build and manage relationships with key business stakeholders.
- Knows when to seek support from other subject matter authorities.
- Excellent personal organisational skills good balance of being proactive and reactive; ability to handle multiple priorities and complete tasks on time.
- Acts with integrity; living and breathing the bp values of Safety, Respect, Perfection, Courage and One Team in every interaction.
- Works well independently and as a member of the team, proactively providing support to colleagues on daily tasks and workload peaks.
Desirable experience
- Workday to SAP (ADP) integration knowledge
- Experience working with WFM (Reflexis time and attendance system) and WFM to Workday integration knowledge
- Experience in payrolling cars
- Experience working with Salesforce platform
- Experience in automating manual processes
- CIPP qualification
- Proficient in using MS Office and Teams
- Experience in dealing with UK workplace benefits
