Solution Expert - Server Hosting

Wartsila

8 - 10 years

6 - 10 Lacs

mumbai

Posted:1 week ago| Platform:

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Skills Required

it services vmware sap linux antivirus windows service quality operations sql capacity planning

Work Mode

Work from Office

Job Type

Full Time

Job Description

Guarantee operational maintenance of outsourced services and ensure vendor compliance with Wartsila security policies
Communicate change status, incidents, and critical issues to IM leadership and business stakeholders
Drive continuous service improvement and execute performance action plans
Support Project Managers through development scoping, production transitions and Go Live deployments
Manage Windows OS lifecycle: validate upgrades, installations and patch management
Administer users, file systems and system security
Execute and see after the execution of service requests and advisory of application owners
Validate and control major changes in coordination with business units
Monitor performance metrics and lead improvement initiatives
Oversee outsourced service quality and incident resolution
Execute security updates (patches, antivirus) and participate in quality/security audits
Manage capacity planning and system obsolescence per Wartsila policies
Maintain CMDB accuracy and system homogeneity
Coordinate cybersecurity alerts and guide test plan execution
Support business and IT stakeholders with ad-hoc information or support requests

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