Position: SME -Network & Security Engineer Job Status: Full-Time Duration: Permanent Shift: 24/7 Location: 902, Tower B, Urbtech Trade Center, Sector 132, Noida, Uttar Pradesh Experience Level: Senior / Expert (8+ years preferred) About GlobalXperts: GlobalXperts is a worldwide solutions provider dedicated to supporting their customers with all phases of the solution life-cycle for advanced technologies. From small businesses to Fortune 500 companies, our customers leverage their partnership with GlobalXperts as an extension of their professional services, managed services, and field services capabilities in areas such as Data Center, Cloud, DevOps, Security, Collaboration, Contact Centers, and Enterprise Networking. For more information about GlobalXperts, visit our website at www.globalxperts.net or follow us on LinkedIn . Summary of Position: We are seeking a Subject Matter Expert (SME) – Network & Security Engineer with deep technical expertise in routing, switching, wireless technologies , and network security . The ideal candidate will have extensive hands-on experience with Palo Alto , Cisco ASA , Radware , and FortiGate security platforms, along with a strong background in design, implementation, and troubleshooting of complex network environments. This role demands advanced problem-solving skills, leadership in technical strategy, and the ability to drive secure, scalable infrastructure solutions across the enterprise. Responsibilities:  Act as the technical authority and escalation point for all networking and security-related matters.  Lead the design and architecture of enterprise network infrastructure including LAN/WAN/WLAN and security zones.  Implement and manage routing and switching solutions using enterprise-grade technologies (e.g., Cisco, Juniper).  Design, deploy, and manage secure wireless networks , ensuring optimal performance and security compliance.  Configure and maintain advanced security platforms, including:  Palo Alto Networks NGFW  Cisco ASA (including Firepower services)  Radware (DefensePro, Alteon)  Fortinet FortiGate  Lead and perform end-to-end troubleshooting for complex issues across L2-L7.  Develop and enforce network security policies , segmentation strategies, ACLs, and threat prevention mechanisms.  Guide network/security operations in incident response , root cause analysis, and preventive action planning.  Provide strategic input on network modernization , capacity planning , and technology evaluations . Create and maintain comprehensive technical documentation and runbooks.  Mentor junior engineers and collaborate with project teams, security operations, and infrastructure leads. Required Skills & Experience:  Deep expertise in routing protocols (OSPF, BGP, EIGRP) and switching technologies (VLANs, STP, EtherChannel, QoS).  Strong hands-on experience with enterprise wireless infrastructure (e.g., Cisco, Aruba).  Extensive knowledge of firewall configuration and administration :  Palo Alto Networks (PAN-OS and Panorama)  Cisco ASA / Firepower  Radware (ADC, DDoS Protection)  Fortinet FortiGate (including UTM features)  In-depth understanding of network and security design principles , segmentation, and best practices.  Proven ability to design, implement, and troubleshoot complex enterprise networks.  Strong background in VPN technologies , NAT , ACLs , IPS/IDS , and layer 7 inspection .  Familiarity with monitoring, logging, and performance tools (e.g., SolarWinds, PRTG, Wireshark, Splunk). Preferred Certifications :  CCNP/CCIE (Enterprise or Security)  PCNSE (Palo Alto Networks Certified Network Security Engineer)  NSE4 or higher (Fortinet)  Radware Certified Specialist  Any relevant cloud networking certifications (AWS, Azure) are a plus. Qualifications:  Bachelor’s degree in Computer Science, Information Technology, Electronics & Communication, or a related field.  Equivalent professional experience may be considered in lieu of formal education. Soft Skills:  Excellent communication and stakeholder management skills.  Strong documentation and presentation abilities.  Proactive mindset with a focus on problem prevention and system optimization.  Ability to lead and mentor technical teams in high-pressure situations. GlobalXperts is a global information and communications technology company with an impeccable record for providing comprehensive, integrated Managed Services and Professional Services and excelling in Network Infrastructure Management Services (Voice, Data & Video) and other IT Infrastructure Services (End User Computing, Applications, Storage and Virtualization) Show more Show less

About GWC Networks: GWC Networks is a specialist IT & Cybersecurity Systems Integrator with a strong presence in Dubai and India. We deliver cutting-edge solutions that protect businesses from network outages and cyber threats. Partnering with industry-leading vendors like SolarWinds, Group-IB, GTB, OneLogin, BeyondTrust, KnowBe4, OpenText, ManageEngine, and others, we help organizations maintain secure and resilient IT environments. We are seeking a seasoned Senior Network and Security Architect to lead the design, implementation, and management of network and security infrastructures of our customers. The ideal candidate will possess a robust understanding of network protocols, security frameworks, and emerging cyber threats, ensuring the integrity and strengthening the security posture of our customers’ IT setup. Key Responsibilities : 1. Network Architecture Design Develop and implement scalable network architectures that support business objectives. Ensure high availability and redundancy across all network systems. 2. Cybersecurity Strategy Stay abreast of emerging cyber threats and trends. Provide recommendations on security planning and mitigation strategies. 3. Collaboration & Leadership Work closely with cross-functional teams to align network strategies with organizational goals. Required Qualifications : Education Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field. Experience 4–7 years in network and security architecture roles with proven experience in designing and implementing network infrastructures. Technical Skills Strong technical proficiency across key domains including NMS, IAM, data classification, DLP, DRM, Email & Web security. Hands-on experience in either Data Security or Identity Security domains. Proficiency with firewalls, VPNs, IDS/IPS, and other security technologies. Knowledge and expertise on NMS platforms viz; Solarwinds, ManageEngine, Nagios etc shall be an added advantage Certifications Certifications such as CISSP, CISM, CRISC, or equivalent are a plus. Preferred Skills Strong analytical and problem-solving abilities. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Knowledge of cybersecurity and emerging trends in cyber threats. Benefits : Competitive salary package based on experience and skillset. Opportunities to work on cutting-edge cloud security projects. Exposure to global clients and enterprise environments. Collaborative and growth-driven work culture. Show more Show less

Experience : 10+ Years Location : Hyderabad Budget : 25LPA Notice Period : Immediate Shift : UST Shift Mandatory Skills. CCNA Load Balancer Firewall Azure Cloud WAN Skills, Abilities, and Knowledge ∙ Core Routing and Switching (Cisco Catalyst/Nexus, Meraki, Dell, Arista) ∙ BGP, OSPF, EIGRP, VXLAN, MPLS, IPSEC, GRE ∙ Firewall Architecture (Palo Alto, Checkpoint, Cisco ASA/Firepower) ∙ Load Balancers (F5 BIG-IP LTM/GTM, Citrix ADC) ∙ VPN technologies (site-to-site, client-based, SSL VPNs) ∙ SD-WAN Technologies (VeloCloud, Meraki SD-WAN, Cisco SD-WAN) ∙ Network Access Control (Aruba ClearPass, Cisco ISE) ∙ Wi-Fi Solutions (Aruba, Cisco Wireless, Mist Systems) ∙ Network Monitoring and Management Tools (SolarWinds, ThousandEyes, PRTG) ∙ Cloud Networking (Azure Virtual WAN, AWS VPC Peering/Transit Gateway) ∙ Scripting basics (Python, Ansible) for network automation ∙ Conduct regular audits and implement necessary remediation measures ∙ Document solutions and best practices for knowledge sharing purposes ∙ Excellent communication and presentation skills ∙ Ability to translate complex technical concepts to non-technical stakeholders ∙ Strong analytical and problem-solving abilities ∙ Strategic thinking and business acumen ∙ Collaborative approach to working with cross-functional teams Show more Show less

Job details Employment Type: Full-Time Location: Pune, Maharashtra, India Job Category: Customer Support Job Number: WD30241297 Job Description Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away! What we offer: Competitive salary Paid vacation/holidays/sick time. On the job/cross training opportunities Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy What You Will Do As a Tech Customer Service Representative, you will be working with corporate accounts for Physical Security Systems, specifically focusing on Access Control and CCTV systems. Your role will involve providing technical support, troubleshooting, and ensuring the effective functioning of security systems like CCURE, Genetec, Lenel S2, and ExacqVision. How You Will Do It Work with security software and hardware platforms like: CCURE Genetec Lenel S2 Solarwinds ExacqVision Networking Tools MS Office Tools Execute and validate existing technical documentation. Troubleshoot and configure IP CCTV cameras (AXIS Make VMS platform). Configure and harden Axis Cameras for stream, storage, schedule, and rules both on camera and Genetec platforms. Program, test, and commission physical security systems including Access Control, Video Surveillance, and Intrusion Detection Systems. What We Look For Educational Qualification: Bachelor of Engineering in Electrical, Electronics, E&TC, or related fields. Fluency in English. Certification in Genetec. Hands-on experience in the configuration of IP CCTV cameras and familiarity with AXIS hardware. 3-10 years of global customer-facing experience. Ability to multitask, manage shifting priorities, and meet deadlines. Excellent communication and problem-solving skills. Key Responsibilities Provide excellent customer support and act as a key interface for ensuring project execution within schedule and budget. Collaborate with clients and security integrators to resolve hardware issues and complete validation and testing. Support team initiatives to upgrade security hardware/software infrastructure and process improvements. Conduct periodic audits on security systems/devices to ensure functionality and performance. Coordinate with internal and external teams to resolve customer issues and ensure smooth system functionality. Preferred Experience with CCURE, Lenel S2, ExacqVision, and Genetec software platforms. 2-10 years of experience in supporting IT infrastructure, specifically Enterprise Access Control (Lenel S2, GENETEC), Visitor Management, and Incident Management systems. Strong understanding of security hardware like door controllers, readers, locking hardware, dual-factor authentication, cameras, video recording hardware, intrusion detection, and duress hardware. Basic networking and Windows OS knowledge. Soft Skills Strong communication and interpersonal skills. Ability to handle customer queries with patience and professionalism. Must be a good team player. Willingness to work in a 24x7 environment.

Job Title : Senior Network Administrator Location : Chennai and Trivandrum Job Type : Full-Time Department : IT/Infrastructure Job Summary We are seeking an experienced and highly skilled Senior Network Administrator with 8+ years of hands-on experience in network infrastructure, administration, security, and troubleshooting. The ideal candidate will be responsible for maintaining, upgrading, and managing our software, hardware, and networks to ensure high availability and performance across the enterprise. Key Responsibilities Design, configure, and maintain LAN/WAN, VPN, firewalls, routers, switches, and other network infrastructure. Monitor network performance and troubleshoot issues to ensure minimal downtime and optimal performance. Implement and manage network security policies, including firewalls, intrusion detection systems, and antivirus/malware protection. Lead network-related projects including upgrades, expansions, and migrations. Provide Level 2/3 support and mentor junior network staff. Manage IP address schema, DNS/DHCP, VLANs, and wireless access points. Monitor and report on system health, usage metrics, and trends. Document network infrastructure, configurations, and procedures. Collaborate with cybersecurity teams to enforce compliance with IT security policies and regulations. Ensure timely updates, patches, and firmware upgrades for all networking equipment. Required Skills And Qualifications Bachelors degree in Computer Science, Information Technology, or a related field. 6+ years of experience as a Network Administrator or in a similar role. Strong knowledge of Cisco, Juniper, Fortinet, or other major networking technologies. Proficiency in configuring and managing firewalls, switches, and routers. Experience with cloud networking (AWS, Azure, or GCP) is a plus. Deep understanding of TCP/IP, DNS, DHCP, and network protocols. Familiarity with network monitoring tools such as SolarWinds, PRTG, Nagios, etc. Excellent troubleshooting and analytical skills. Strong documentation and communication abilities. (ref:hirist.tech) Show more Show less

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Solarwinds Administration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Expand upon the provided project role description and add more description. Show creativity. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide timely and effective technical support to clients. Troubleshoot and resolve system or application issues. Document client issues and resolutions for future reference. Collaborate with the development team to enhance system performance. Stay updated on the latest trends and technologies in Solarwinds Administration. Professional & Technical Skills: Must To Have Skills:Proficiency in Solarwinds Administration. Good To Have Skills:Experience with System Monitoring Tools & Techniques. Strong understanding of network monitoring and management. Knowledge of Solarwinds products and features. Ability to analyze and interpret system performance data. Excellent troubleshooting and problem-solving skills. Additional Information: The candidate should have a minimum of 3 years of experience in Solarwinds Administration. This position is based at our Hyderabad office. A 15 years full-time education is required. Qualifications 15 years full time education

Title: Network Engineer – Security & Cloud Infrastructure Skills: Routing, Switching, VPC, Fortinet or Forcepoint Location: Noida or Hyderabad Job Type: Fulltime Experience Level: 8+ Years Job Description: We are seeking a skilled and proactive Network Engineer to join our IT infrastructure team. The ideal candidate will have hands-on experience in managing enterprise network environments, with a strong focus on firewall administration, VPN configuration, and cloud networking. This role requires a deep understanding of network protocols, security best practices, and cloud-native networking components. Key Responsibilities: Configure, manage, and maintain enterprise firewalls (Fortinet, Forcepoint). Administer routers and switches , ensuring optimal performance and security. Design, implement, and manage VLANs to segment and secure network traffic. Set up and troubleshoot site-to-site and client VPNs for secure remote access. Manage cloud networking infrastructure including: VPCs, Subnets, Transit Gateways, Load Balancers (AWS/Azure/GCP). Monitor network performance, identify bottlenecks, and resolve connectivity issues . Collaborate with security and cloud teams to ensure compliance and scalability. Document network configurations, changes, and procedures. Must-Have Skill Set: Firewall Management: Fortinet (FortiGate), Forcepoint Networking Hardware: Routers, Switches (Cisco, Juniper, etc.) Network Segmentation: VLAN creation and management VPN Configuration: Site-to-site and client-based VPNs Cloud Networking: VPC, Subnets, Transit Gateway, Load Balancer (AWS/Azure/GCP) Network Monitoring & Troubleshooting: Tools like Wireshark, SolarWinds, Nagios, etc. Protocols: TCP/IP, BGP, OSPF, DNS, DHCP Show more Show less

Implements and manages IBM Tivoli Monitoring solutions, ensuring system performance and proactive issue resolution.

The IT IS_EUCS_TOOLS_SCOM role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the IT IS_EUCS_TOOLS_SCOM domain.

The IT IS_EUCS_TOOLS_SCOM role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the IT IS_EUCS_TOOLS_SCOM domain.

Please Source The Profiles Based On The Below JD Experience in Meraki Devices. Experience on Fortigate Firewall operations. Experience in performing link/site activation. Experience in Vendor Management. Experience in IPSEC tunnel, VPNs. Experience in Cisco Wifi and Meraki Knowledge on Network project management. Knowledge on Solarwinds monitoring tool. Show more Show less

The SolarWinds role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the SolarWinds domain.

The IT IS_EUCS_TOOLS_SCOM role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the IT IS_EUCS_TOOLS_SCOM domain.

Project Role : Network & Svcs Operations Representative Project Role Description : Configure, integrate and manage the life cycle of telecommunication network elements and associated configuration across Fulfillment and Assurance. Manage back office system data records. Support customer activations and configuration adjustments. Must have skills : Enterprise Network Operations Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Network Operations Representative, you will configure, integrate, and manage the life cycle of telecommunication network elements and associated configurations across Fulfillment and Assurance. You will also manage back office system data records and support customer activations and configuration adjustments. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Ensure seamless operation of telecommunication network elements.- Monitor and troubleshoot network performance issues.- Collaborate with cross-functional teams to resolve network-related issues.- Implement network security measures to protect data integrity.- Document network configurations and procedures for future reference. Professional & Technical Skills: - Must To Have Skills: Proficiency in Enterprise Network Operations.- Strong understanding of network protocols and technologies.- Experience with network monitoring tools such as SolarWinds or Nagios.- Knowledge of network security principles and best practices.- Hands-on experience with network troubleshooting and configuration.- Good To Have Skills: Experience with Cisco networking equipment. Additional Information:- The candidate should have a minimum of 3 years of experience in Enterprise Network Operations.- This position is based at our Kolkata office.- A 15 years full-time education is required. Qualification 15 years full time education

Headquartered in the Silicon Valley with offices in London, Hyderabad and Singapore, Accellor is a Microsoft Gold Partner and a premier Salesforce Partner that uses best-of-breed Cloud technology to deliver superior customer engagement and business effectiveness for clients. We bring a deep understanding of Financial, Retail, High Tech, Healthcare, and Retail industries, rolling out end-to-end implementation of salesforce.com and powerful third-party apps. We also build products that are sold on the AppExchange and used by both boutique businesses and Fortune 500 companies. Majority of our team members based at Hyderabad, delivering best of breed cloud solutions to customers in the US, UK and APAC region. We've created an atmosphere that encourages curiosity, constant learning, and persistence. We encourage our employees to grow and explore their interests. We cultivate an environment of collaboration, autonomy and delegation - we know our people have a strong work ethic and a sense of pride and ownership over their work. They are passionate, eager, and motivated - focused on building the perfect solution but never losing sight of the bigger picture. We are seeking a highly skilled and motivated Store Network Engineer with hands-on experience in Cradlepoint , Cisco Meraki , VMware VeloCloud , and general networking technologies. The ideal candidate will be responsible for designing, deploying, managing, and troubleshooting enterprise WAN/LAN networks, with a strong focus on SD-WAN and on-prem/cloud-managed infrastructure. Key Responsibilities: Design, implement, and support network solutions using Cradlepoint, Cisco Meraki, and VMware VeloCloud Configure and maintain network devices including routers, switches, firewalls, and wireless controllers Monitor network performance and troubleshoot network issues to ensure high availability and reliability Implement and maintain secure network architectures that align with business and compliance requirements Collaborate with cross-functional teams on network-related projects, including site deployments, migrations, and upgrades Create and maintain detailed documentation including network diagrams, configurations, and standard operating procedures Manage and optimize SD-WAN environments for performance, failover, and cost-efficiency Provide Tier 2/3 support and escalation for network incidents and outages Stay up to date with industry trends, new technologies, and best practices Requirements Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience) 3+ years of experience in network engineering, including hands-on experience with: Cradlepoint NetCloud and LTE/5G edge devices Cisco Meraki (MX, MR, MS series) VMware VeloCloud SD-WAN Strong knowledge of IP networking, routing protocols (BGP, OSPF), VLANs, NAT, VPNs, and QoS Experience with enterprise-level firewall and security appliances Ability to troubleshoot complex network issues across different layers and vendors Familiarity with monitoring tools (e.g., NetCloud Manager, Meraki Dashboard, VeloCloud Orchestrator, SolarWinds) Strong communication, documentation, and organizational skills. Preferred Qualifications: Certifications such as: Cradlepoint Certified Network Associate (CPNA/CPNE) Cisco Meraki CMNA or CCNA/CCNP VMware SD-WAN by VeloCloud certification (VCP-NV) Experience with scripting and automation (Python, Ansible) is a plus Knowledge of cloud networking (Azure, GCP) is a bonus. Show more Show less

Company Description environmental, pharmaceutical and cosmetic product testing and in AgroScience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies. Young and dynamic, we have a rich culture, and we offer fulfilling careers. About Eurofins AME IT Service India Eurofins AME IT Services India, EAITS is a fully owned subsidiary of Eurofins Scientific and functions as an Asian IT Delivery Center exclusively catering to Eurofins regional IT business needs. The IT services we deliver out of EAITS impacts the global network of Eurofins labs and services. The primary focus at EAITS is to develop the next generation IT services ( Enterprise IT Infrastructure, Cloud transformation, InfoSec, DevOps/DevSecOps, etc.), plus management of LIMS (Lab Information Managementsystem), Customer portals, e-commerce solutions, ERP/CRM system, Mobile & B2B solutions for various Eurofins Laboratories regionally. EAITS India is a Young, Dynamic and Growing organization with lot of career growth prospects. We strongly believe that our people are our assets and we ensure that all our staff are provided with great work environment, good benefits and challenging global projects to enable a fulfilling career. We are committed to provide enriching experience to our employees. POSITION TITLEService desk Engineer. REPORTING TO Service desk _ Lead WORKING LOCATION Noida, India OBJECTIVE The main objective of this position is to deliver high quality infrastructure support under 24X7 monitoring of all the infrastructure components. REQUIRED EXPERIENCE AND S Experience Strong organizational, Analytical, and Interpersonal skills. Ability to understand quickly, gather information about the project and business requirements, At ease with distant & international communications through a wide array of technologies (ticketing tool, documents and forums, phone, chat, e-mail). Expertise in Windows 10/11 operating systems, Microsoft Office 365 products. Basic experience required as Windows administrator monitoring and managing business critical applications. Like VMware, and NetApp, Citrix, VPN etc. Basic understanding and experience in IIS, ASP.NET, along with any other type of MS application and troubleshooting knowledge required. Effectively collaborate with multiple teams during Incident troubleshooting and bridge calls. Must have the technical aptitude to learn, apply and solve technological solutions and/or challenges. Escalate the issues to the next level appropriately and involve the support management, Infrastructure team when required. Coordination with cross functional teams/department in the organization and planning of their monitoring requirements. Prior experience in monitoring and managing events from monitoring tool. Adaptability of new monitoring tool and/or platform. Proactively monitor, diagnose, and analyze the issues on the servers, based on the alarms on the monitoring system. Technology skills Experience on any ITSM ticketing tools. ServiceNow. knowledge on Incident /SR, Problem and Change Management. Basic understanding in Windows client & Servers OS, as well as Basics in Linux OS expertise on troubleshooting of all Microsoft applications like Outlook,Teams,Word and Excel and etc. Experience in Azure AD and Citrix is an added advantage. Expertise in users and device management using Intune. Experience in Remote IT end user support using remote tools. Installation and troubleshooting skills of various applications. Experience in Scripting & Automation (Added advantage). Expertise in Cloud Technologies (Added advantage). Knowledge on API integration, SAML, OAUTH etc. Experience using monitoring tools like Site24x7 (Manage Engine), SolarWinds etc. Basic knowledge of Windows server administration. Basic understanding on Virtualization technologies like VMware. Basic Networking skills routers, firewalls, switches, LAN, WAN. Knowledge on configuring SNMP Monitoring, Performance Counters and Traps etc. Intermediate Knowledge on Threshold, custom metrics, and availability configuration. Experience in building dashboards and reports like availability, capacity, performance reports. Must have Knowledge on Logs & Report management. Optional Certification ITIL Foundation V3 highly appreciated, but not mandatory. Optional any Microsoft Certifications. Personal Skills: Team Player Taking Ownership Quick learner Willingness to work in shifts. Qualification Bachelor's degree or comparable education Experience 2 to 5 years into IT infra support. PREFERED CANDIDATES The successful candidate will have a self-motivated, get-it-done attitude; the ability to think critically; enjoy working with teams spread globally and across cultures; a desire to learn in new areas; and the discipline to pay attention to deadlines, details, and quality. Good communication and interpersonal skills to interact with team in Asia Pacific, Middle East BE Computer Science/MCA or any other bachelors degree with the right experience. Will be an added advantage if worked on Laboratory related applications.

About Eurofins TITLE: Senior Associate - IT WORKING LOCATIONBengaluru , Karnataka, India As a Senior Infra Support Specialist,you will be responsible for ensuring the deployments, infrastructure requirements and technical support of Eurofins in-house applications (mainly OSM) are managed in a controlled and effective way. You will work directly with applicationteams (mainly application functional support team, BAs, release management and automation team) and other inter dependent Infrastructure teams (Network, DBA, Storage/Backup, Monitoring, IT Operations etc.) to deliver the support functions and services. Your main assignments include; Implement/deploy (manual or automated) and support release changes adherent to the change management process. The point of contact for business/applications to get their infrastructure requirements done within the defined deadline. Meet the approved deployment schedule for applications with no defects. Provide Pre and Post deployment support to release managers on various technical aspects. Monitor system health and operational status and take corrective action as necessary to ensure compliance with SLA commitments. Work in a team to meet the deployment requirements for the application on time. Take responsibility to drive through all technical and functional issues towards closure (monitor end-to-end process). Work with multiple infrastructure teams to get the application infrastructure requirements done within SLA. Support the segregation project in coordination with inter dependent teams to meet program goals. Provide periodic pro-active infrastructure improvement measures to application team. Other Assignments: Able to work extra/off hours as needs dictate. Performs other duties as assigned within infrastructure perspective such as monitoring, server support, drive meetings, outage calls, lead application infrastructure project etc. Qualifications: Experience: Minimum 05 years experience in Product/Technical Support (L2) especially supporting Microsoft technologies. Bachelors Degree inComputer Science/MCA or any other Bachelors degree with the proper experience. Technical Skills: Strong knowledge in application infrastructure projects, especially .Net based applications. Strong knowledge in IIS. Very good knowledge on Windows server administration (preferred 2016, 2019 & 2022). Good knowledge on SQL database administration (SQL 2017 and above) and basic knowledge on SQL development and maintenance. Hands-on experience with ticketing tools (preferred ServiceNow) and monitoring solutions like Solarwinds, Grafana etc. Good understanding and working experience in Azure cloud platform (Azure admin certification will be an added advantage). Good to have working experience with Infrastructure as a code (IaC). Working experience with ITIL concepts. Basic understanding of Infrastructure, Operations and Networking concepts. Basic understanding of DevOps concepts. Knowledge on DevOps tools like Octopus would be an added advantage. Basic knowledge of cloud computing (Azure is preferred). Personal Skills: Ability to think critically and creatively to solve problems. Detail oriented and dedicated to quality work. Excellent attention to detail and quality. At ease with distant & international communications through a wide array of technologies (ticketing tool, documents and forums, phone, chat, e-mail). Additional Information Just some of the benefits we offer are: Gym membership Company pension scheme 24/7 Employee Assistance programme (Offering Legal, Financial, Medical advice and counselling), and many more The Location: Eurofins Digital Testing offices are based in Bristol City Centre. We are right next to Cabot Circus and many bars and restaurants. Our office is easy to commute to and has fantastic views over the city centre too. This area is a great place to live and work, with lots going on. Why Should You Apply Competitive pay with a well-established and growing international company. Good benefits and flexible working opportunities. Great location within the city centre. Opportunities to progress and grow with the company. Occasional opportunities to travel and work around the UK and internationally. Start dateASAP Interview processTelephone interview followed by an online coding test and if selected, final stage is a face to face interview Please note, we are unable to offer sponsorship, so can only consider applications from candidates who are able to work and live in the UK without restriction.

We are seeking a highly skilled Senior OSS Integration Specialist to lead the integration of diverse network and security monitoring tools into our Operational Support Systems (OSS) using ElasticSearch , REST APIs , and agent-based methods. This role involves designing, developing, and maintaining integrations with platforms such as SolarWinds, Cisco Meraki, Ruckus, Versa, and Fortinet to support real-time monitoring, alert correlation, and data visualization. The ideal candidate has deep experience in OSS environments, strong knowledge of modern APIs, and the ability to work hands-on with ElasticSearch and data pipelines to deliver scalable, high-performance integrations for NOC/SOC visibility. Key Responsibilities: Lead OSS integration initiatives for network/security tools including SolarWinds, Meraki, Ruckus, Versa, and Fortinet . Develop and maintain API- and agent-based connectors to collect, parse, and normalize telemetry and alert data. Ingest structured and unstructured data into ElasticSearch , ensuring scalability, indexing efficiency, and query optimization. Collaborate with NOC, SOC, and DevOps teams to map data sources to operational dashboards and workflows. Design and implement custom ElasticSearch indices, visualizations (Kibana/Grafana), and alert rules. Work with event correlation engines to enrich, deduplicate, and route actionable alerts. Create integration documentation, SOPs, and troubleshooting playbooks. Monitor performance and ensure high availability of the data pipelines and integrations. Stay updated on new features of target platforms and ElasticStack to continuously enhance integration capability. Support incident resolution and RCA through real-time and historical data correlation. Primary Skills Bachelors or Masters degree in Computer Science, Information Technology, or related field. 7+ years of experience in OSS/NMS system integration or network tools engineering. Strong hands-on experience with ElasticSearch , Logstash , Beats , and Kibana . Proven experience integrating tools such as: SolarWinds (NPM, NCM, SAM) Cisco Meraki APIs Ruckus SmartZone Versa SD-WAN Analytics Fortinet Security Fabric (FortiGate, FortiAnalyzer) Proficiency in developing REST API clients (Python preferred) for data ingestion and control. Deep understanding of SNMP, Syslog, NetFlow/sFlow , and telemetry standards. Familiarity with message brokers (Kafka, RabbitMQ) and data processing pipelines . Ability to design efficient data models for time-series and log/event data. Strong troubleshooting skills across application, network, and data layers. Preferred Qualifications: Experience with ElasticSearch service scaling (e.g., sharding, ILM, hot-warm architecture). Knowledge of security frameworks and network compliance standards (e.g., ISO 27001, NIST). Experience integrating with ITSM tools (e.g., ServiceNow) for alert automation and incident creation. Certifications such as Elastic Certified Engineer , Fortinet NSE , Cisco DevNet , or SolarWinds SCP .

Job Description ACI Worldwide Inc. ( Nasdaq : ACIW ) is a payment systems company headquartered in Elkhorn, Nebraska. ACI develops a broad line of software focused on facilitating real-time electronic payments. These products and services are used globally by banks , financial intermediaries such as third-party electronic payment processors , payment associations, switch interchanges, merchants , corporations, and a wide range of transaction-generating endpoints, including automated teller machines ("ATM"), merchant point of sale ("POS") terminals, bank branches, mobile phones , tablet computers , corporations , and internet commerce sites In short, we’re helping banks, merchants, and billers capture rising real-time opportunities and volumes, all to meet the shifting needs of their consumers and business customers. Our people are the core of our business. and represent a globally diverse, passionate, and dedicated group of thousands of technology professionals around the world who share a common commitment to making our customers successful by driving the future of payments. We are looking for a Network Engineer to work from our Bengaluru/Pune , India office and be part of a global team that’s involved in cutting-edge real-time payment platforms that global financial and e-Commerce corporations are using. Work in a team of professionals to continuously support the infrastructure of our payments platforms in a challenging, high-availability, high-performance, high-scalability, high-quality, and high-security real-money payments platform in an Agile DevOps environment Make it your own responsibility to keep our system up and scaling for all our customers, including creatively finding solutions that would benefit our customers and the product line Key responsibilities: Network Support: Work in a team of professionals to continuously support the infrastructure of our payments platforms in a challenging, high-availability, high-performance, high-scalability, high-quality, and high-security real-money payments platform in an Agile DevOps environment Task executables: Performs the installation, maintenance, repair, and monitoring of LAN & WAN Physical Infrastructure to ensure proper functionality and performance, including associated operating system software and hardware components such as routers, bridges, switches, hubs, and associated cabling and wiring. Provide Level I and Level II network support by troubleshooting and resolving incidents. Help to ensure optimal network performance by assisting with performance and capacity monitoring, and making and implementing recommendations to resolve identified issues Process adherence: Develops and implements applicable business processes and procedures Work schedules: Willing to work in Rotational Day and Night shifts 24/7 Governance: Understand and adhere to all Corporate Policies to include but not limited to the ACI Code of Ethics and Global Information Security. Minimum Qualification: Bachelor's degree or Diploma in computer science or related field with minimum 2-5 years of related experience required, supporting Network infrastructure experience required, CCNP Level Primary Security Firewall concepts. Solid understanding of configuring ACLs, NATs, VPN's (configuring and troubleshooting). Hands-on experience with Palo Alto and Fortinet. Strong troubleshooting and communication skills. Required to drive T-shoot calls with vendors, clients, and internal teams. Secondary Managing and operating Load balancer’s especially F5. Good understanding of Network tools such as Wireshark, Solarwinds, Netbrain, Algosec Understanding of Colocation hosting providers such as Equinix (EPH). Knowledge of cloud-based technologies such as Azure, AWS. Network Automation is helpful, such as Python & Ansible. Knowledge of Cisco ISE, Cisco ASA (Secure Client) Wireless technologies Virtualization technologies, i.e., NSX-T Highly Desired Qualifications Previous experience in supporting high-performance networks in a global environment that supports critical applications in Banking or Payments, or any other real-time applications Certifications in CISCO and other network infrastructure devices . Work Experience in Agile Methodology would be preferable. Education: BE, BTech Comp Science, BTech Electronics, BE / BTech IT, MSc Comp Sc, MCA In return for your expertise, we offer growth, opportunity, and a competitive compensation and benefits package in a casual work environment. Our benefits are the “Best in Industr,y” such as Health Insurance for Employee and Family with periodic health checkups. Paid time off and sick time off Maternity and Paternity time off. Robust rewards and awards program. Are you ready to help us transform the world of electronic payments? To learn more about ACI Worldwide, visit our website at www.aciworldwide.com . Work Environment: Standard office environment. Travel required; may be domestic or international. About Us ACI Worldwide is a global leader in mission-critical, real-time payments software . Our proven, secure and scalable software solutions enable leading corporations, fintechs and financial disruptors to process and manage digital payments , power omni-commerce payments , present and process bill payments , and manage fraud and risk . We combine our global footprint with a local presence to drive the real-time digital transformation of payments and commerce. Show more Show less

Role: Senior Linux Admin Experience: 5-15 years Job Type: Fulltime Location: Hyderabad, India Job Title: System Admin/Linux Admin- Linux CentOS / Rocky Linux / Alma Linux,Ansible · Good verbal and written communication skills to be able to clearly & effectively communicate with clients based out of the US / Europe / India. · Should possess a good knowledge in the Linux Administration to be able to tackle L1 & L2 tickets. And a hands-on & recent experience in installing, configuring, and maintaining RHEL or RHEL based distros like CentOS / Rocky Linux / Alma Linux is a must. · Should possess a good knowledge & have hands-on experience in setting up local file systems(ext4, XFS etc), shared file systems (NFS etc) and maintaining them including troubleshooting all the issues related to them. Should possess good knowledge in Linux file permissions. · Should possess a good knowledge in Linux networking, including setting up network interfaces, routing, firewall (iptables) for various scenarios and be able to troubleshoot any network issues at OS level. · Should have a good knowledge in Linux / Unix user management, local / LDAP / NIS etc and how to integrate external user databases like AD with Linux. · Should possess a good knowledge & hands-on experience in Ansible & scripting (bash or python). · Should have hands-on experience with any monitoring tools like zabbix, prometheus, solarwinds etc and ticketing tools like JIRA, github / gitlab issues etc. · Should possess the ability to understand new concepts & technologies quickly and should also have good troubleshooting & analyzing skills to work with minimum supervision. · Should possess a basic understanding of version control systems like Git & git repo hosting websites like GitHub. And should also have a basic understanding of DevOps concepts & DevOps tools like Jenkins / GitLab. · Should possess at least a basic knowledge & some exposure at workplace to at least one of the major cloud service providers (AWS / Azure / GCP). · Should be willing to explore & learn new technologies as per the projects' requirements and come up with suggestions / solutions for the issues at hand. · Should be willing to work flexible hours & contribute to the improvement of processes within the team and to be a team player. Job Types: Full-time, Contractual / Temporary Pay: ₹245,728.87 - ₹1,189,441.45 per year Work Location: In person Speak with the employer +91 7799816682

Area(s) of responsibility About Birlasoft Birlasoft is a global leader in Cloud, AI, and Digital technologies , seamlessly blending domain expertise with enterprise solutions . With its consultative and design-thinking approach , Birlasoft empowers societies worldwide, enhancing business efficiency and productivity . Part of the multibillion-dollar diversified CK Birla Group , Birlasoft, with its 12,000+ professionals , carries forward the Group’s 170-year heritage of building sustainable communities. We are looking for an experienced Network Security Engineer to join our team, specializing in designing, implementing, and securing network infrastructures . If you have expertise in firewalls, IDS/IPS, VPN configurations, and enterprise security solutions , this role is for you! Key Responsibilities ✅ Provide network security design services that align with customer needs and exceed industry standards. ✅ Prepare Scope of Work, High-Level & Low-Level designs for security solutions. ✅ Design and implement security policies, NATing rules, proxy rules, and DNS configurations . ✅ Lead the design and deployment of data centers with high security standards. ✅ Implement and manage firewalls, VPNs, and enterprise IDS/IPS solutions . ✅ Troubleshoot and resolve network security issues , applying best practices. ✅ Support Bluecoat & Checkpoint Security designs , enhancing business productivity. ✅ Provide hands-on technical support across multiple services and projects. ✅ Ensure seamless integration and troubleshooting of multi-vendor security infrastructure . ✅ Escalate and resolve security threats efficiently, maintaining compliance. Required Skills & Experience ✔ Expertise in WAN, LAN, Data Center Networks, Proxy, IDS, IPS security solutions . ✔ Experience with Cisco, Juniper, Checkpoint, Fortinet, Palo Alto security tools. ✔ Proficiency in managing Cisco ASA, Firepower, and Bluecoat appliance for proxy security . ✔ Strong knowledge of VPN configurations, DR testing, troubleshooting, and security policies . ✔ Hands-on experience with network analysis tools like InfoBlox, SolarWinds . ✔ Ability to escalate, resolve, and document security threats efficiently . Show more Show less

The Opportunity: Avantor is looking for a dynamic, forward-thinking, and experienced Engineer - Command Center, who will be responsible for delivering results against some of the most complex business and technology initiatives. This role will be a full-time position based out of IND- Coimbatore. If you are passionate about solving complex challenges and driving innovation lets talk! Our organization is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. JOB DESCRIPTION: As a member of IT Service Management monitoring team, reporting to the Senior Manager of IT Services, you will be responsible to monitor servers, networks, databases, storage and backup devices for proactive identification of incidents. In this well-respected IT group, you will enjoy a wide variety of self-directed work within a supportive team environment. MAJOR JOB DUTIES AND RESPONSIBILITIES (List in order of importance) Monitor event alerts, acknowledge and, when appropriate, escalate to the next level support team(s). Perform in-depth monitoring for P1 and P2 critical applications and basic monitoring for P3, P4 applications. Notify Outage Management Team as the first point of contact for critical P1 and P2 alerts to ensure timely escalation and resolution. Schedule jobs in SAP tool for different systems, ensure successful runs and restart when required. Cleanup NAS backup server files. Prepare weekly error report and ensure tickets are created for all failed jobs. Prepare weekly & monthly Task performance/ Aging reports, drive aging calls with wider team and ensure tickets are closed on time/record justification if required. Support IT changes, prioritizing change requests, assessing impact, and accepting changes which meet requirements. Maintain internal knowledge repository. Manage ticketed query system and ensure queries and resolutions are tracked and kept up to date. QUALIFICATIONS (Education/Training, Experience and Certifications) Bachelors degree or equivalent experience within an enterprise level corporate IT environment is required. Experience in IT monitoring is highly desirable. Direct experience with Jenkins, Nprinting, Cloudwatch, Qlikview, SolarWinds, Redwood, OpManager and/or PagerDuty is highly desirable. Certifications in AWS or ITIL is a plus. KNOWLEDGE SKILLS AND ABILITIES (Those necessary to perform the job competently) Knowledge of ITIL based Incident, Problem and Change Management processes. Strong problem solving and analytical skills. Ability to self-start and to effectively participate in a team environment. Ability to be an on-call escalation point for production support and scheduled off-hours/weekend work if/when required. Ability to focus on the customer and to adhere to processes defined for customer issue handling. Ability to examine, summarize, and effectively present data when required. Commitment to high professional and ethical standards in a diverse workplace.

Description Reporting to the Support Lead, you will need to provide L2 level of support to MRI cloud infrastructure, monitor alert, triage, and resolve the incidents, escalate to appropriate teams if issues are not resolved. The Day-to-day Responsibilities Will Include Continuously Monitor IT Infrastructure, work on alerts and resolve. Escalate the issues to next level if required. Work experience on Infrastructure monitoring tools like – Logic Monitor, Kaseya, Nagios and New Relic Monitor application performance from New Relic and act on alerts, resolve Prepare weekly reports, monthly reports of alerts / tickets worked on and calculate SLA and review performance Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Restoring a failed IT Service as quickly as possible and update the client Incident Management based on ITIL process Prioritise and manage multiple tickets related to different technologies where you are requested to work as per the client requirement Ensure that any technical issues on a service ticket are escalated efficiently and resolved as quickly as possible Change Management and Release management process based on ITIL Track computer system issues through to resolution, within agreed time limits and update the ticketing tool Ask customers targeted questions and deal with them through a series of communications and updates until the issue is get resolved. Provide prompt and accurate feedback to customers and update the client about the resolution Refer to internal databases, knowledgebase or external resources to provide accurate tech solutions without violating the SLA Follow up with clients to ensure their IT systems are fully functional after troubleshooting Technologies Windows Server Administration 2008R / 2012 / 2012R2 / 2016 Microsoft Office 365 Microsoft 2010 / 2013 / 2016 Backup Technologies, Veeam Backup and Replication 9/ 9.5/ Zerto backup Exchange Quest Rapid Recovery Hypervisor - VMWare vSphere 6 / 6.5 / 6.7 Networking – Cisco, FortiGate, Meraki Cloud Services – Azure, AWS, Forcepoint Citrix – XenApp, NetScaler, Provisioning Services ITIL End point protection, Sophos and Kaspersky IT Infrastructure Monitoring tool, Logic Monitor, SolarWinds and PRTG Network monitor, Kaseya Microsoft SQL Server / 2008/2014/2016 ADFS /DFS / IIS and Print Servers Storages and SAN Devices, Dell/ QNAP/ HP Remote Server Management – Kaseya, RDP, VNC Activities Daily Server health check monitoring and update Backups Administration – Checking and troubleshooting of backup jobs Active Directory Account Administration (Account additions / changes) Technical Information gathering for service delivery reporting hardware failures to third party vendors Responding to monitoring alerts and fix the issues Troubleshooting Escalating Windows Server related issues Printer troubleshooting Windows server patching Email Spam Management Firewall Administration Operation - NOC is 24*7*365 operation covering most of the MRI geographical regions, work 5 days in a week, 2 days week-off (not necessarily on Sat-Sun) and work on public holidays for which comp off will be provided. Benefits Ability to learn leading technical / industry standards and technologies Annual performance-related bonus 6x Flexi Time offs: knock 2.5 hours off your day on any day Engaging, fun & inclusive culture: check out the MRI Software APAC Insta feed and stories! If you're ready for your next adventure in software development and want to join a dynamic and growing team, apply now! At MRI Software India, we believe in having fun while getting the job done and we're committed to providing our employees with an enjoyable and challenging work environment. About The Business MRI Software is a global Proptech leader delivering innovative applications and hosted solutions that free real estate companies to elevate their business. Our flexible technology platform, along with an open and connected ecosystem, allows us to meet the unique needs of real estate businesses, from property-level management and accounting to investment modeling and analytics for the global commercial and residential markets. With nearly five decades of expertise and insight, we have grown to include offices across the United States, the United Kingdom, Hong Kong, Singapore, Australia, South Africa, New Zealand, Canada, and India, with over 3000 team members to support our clients and their unique needs! MRI is proud to be an Equal Employment Opportunity employer Show more Show less

Description POSITION SUMMARY - REMOTE The Infrastructure Engineer (Tier III, remote) serves as the senior technical authority within Nexplay Secure's Managed Services division. This role leads the deployment and ongoing support of critical IT infrastructure platforms, including RMM, patch management tools, cloud-based backups, antivirus, and endpoint protection. The ideal candidate possesses deep experience in hospitality IT environments and demonstrates strong analytical skills to identify recurring issues and implement systemic improvements. Qualifications KEY RESPONSIBILITIES Monitor and Maintain Systems: Oversee servers, networks, and systems to ensure uptime and optimal performance. Design and Implement Infrastructure: Collaborate with IT teams to execute infrastructure projects aligned with hospitality industry needs. Troubleshoot and Resolve Issues: Act as a senior escalation point for complex technical problems affecting hotel operations. Improve Systems Continuously: Analyze system trends and implement proactive enhancements based on best practices. Ensure Security Compliance: Maintain secure systems through regular audits, vulnerability remediation, and coordination with third-party SOC providers. Manage Vendor Relationships: Oversee offshore vendors to ensure timely patch management and cost-effective service delivery. Document Infrastructure: Maintain accurate and up-to-date records of configurations, system designs, and changes. Plan for Capacity: Track system performance and forecast future infrastructure needs. Collaborate Across Teams: Work closely with cross-functional teams to ensure system compatibility and policy alignment. Train and Support Staff: Provide training and guidance on IT policies, tools, and best practices. QUALIFICATIONS Bachelor’s Degree in Information Technology, Computer Science, or a related field. Minimum of 7 years’ experience in IT infrastructure management, ideally within the hospitality sector. Advanced knowledge and hands-on experience with: Windows Server administration Group Policy configuration Multi-factor authentication and user administration VMWare administration and resource optimization Automated patch management systems Server and workstation vulnerability remediation Switch/router configuration and management PowerShell or similar scripting tools Familiarity with cloud platforms (AWS, MS Azure). Proficiency with RMM and patch management platforms such as ConnectWise (preferred), SolarWinds, or ManageEngine. Familiarity with hospitality-specific systems is a plus. Strong troubleshooting, communication, and documentation skills. Certifications such as Microsoft Certified: Azure Solutions Architect Expert or Cisco CCNA are considered assets. Show more Show less

Job Description Essential Job Functions: IT Monitoring and Analysis - Responsible for proactively identifying IT incidents, making rapid decisions on the prioritization and impact of each incident, and taking steps to mitigate financial and reputational harm to Bread Financial. Use industry standard IT monitoring tools and internal team runbooks as an advanced user, in addition to leveraging business and system knowledge to correlate data across tools to properly action incidents in accordance with industry standard incident management frameworks and protocols. Perform more complex testing as required to confirm network availability and resiliency. Mentor and train junior analysts. Security Operations and Event Support - Monitor physical security systems and provide updates to leadership on significant security events. Complete risk and threat assessments related to travel, company sponsored events, or geopolitical events etc., and use emergency communication platform to disseminate information to impacted associates. Process Management - Lead creation and ongoing maintenance of run books/process documentation. Identify opportunities for process improvement or efficiency and drive changes to closure. Demonstrate the sense of urgency and judgment needed to effectively identify potential incidents. Collaborate with tech experts across our network to develop monitoring solutions for known problems to ensure the availability of production systems. Communication - Communicate general, technical, and operational reports or assessments to appropriate stakeholders at all levels and demonstrate ability to synthesize technical data for delivery to non-technical audiences. Properly document actions taken in systems of record. Respond to complex problems escalated by leadership. Represent the IT Command Center on critical or enterprise-wide environment issues. Reports To: IT Command Center, Manager Direct Reports: 0 Working Conditions/Physical Requirements: This role is shift based (1st, 2nd, 3rd) to support a 24/7 operational environment. Working days and hours of work could vary depending on the needs of the business. In office role , required to work in corporate office. Minimum Qualifications: Bachelor’s degree in Information Systems, Information Technology, Computer Science or related field of study. 4+ years of experience working in a NOC, SOC, or other operational environment. Experience working in ServiceNow. Experience working in Splunk. Experience with monitoring tools such as SolarWinds, Dynatrace, or other industry-wide monitoring tools. Preferred Qualifications: ITILv4 Foundations Certification. CCNA Certification or similar. Knowledge, Skills and Abilities: Ability to multitask effectively and work with little supervision while performing duties. Ability to work in high-pressure situations. Ability to handle fluctuating workloads, conflicting priorities, and concurrent activities. Effective organizational skills, time management skills and problem-solving skills. Exceptional verbal, written and interpersonal communication skills. Ability to provide clear and concise executive level communication and updates on status, issues, and risks. Microsoft Office product suite. Azure and Splunk. Knowledge of ITIL processes. Knowledge of scripting languages (Python, PowerShell etc.) Show more Show less