Software Support

Company: Apollo Dental Clinic

Job Title: Software Support

Location: Hyderabad – Raghavendra Colony, Kondapur

Work Mode: Work from Office (Full-time)

Job Summary:

Apollo Dental Clinic is looking for a skilled Software Professional to manage and support various business platforms such as HRMS, Sales, Operations, and CRM software. The ideal candidate will have strong hands-on experience with Zoho products, especially Zoho People, Zoho CRM, and Zoho Books, and a solid understanding of HRMS systems. This role requires a proactive problem-solver who can coordinate across departments and ensure smooth software operations.

Key Responsibilities:

• Manage, maintain, and troubleshoot organization-wide software systems (HRMS, Sales, Operations, and CRM platforms).
• Administer and support Zoho applications — including user setup, configuration, workflows, and integrations.
• Collaborate with different departments to understand their process needs and implement software-based solutions.
• Coordinate with software vendors and Zoho support teams for updates, customization, and issue resolution.
• Provide user training, documentation, and ongoing support for all software systems.
• Ensure data integrity, security, and consistent performance across platforms.
• Handle system upgrades, configurations, and monitor application uptime and efficiency.

Required Skills & Qualifications:

• Bachelor’s Degree in B.Tech (IT/Computer Science) – Mandatory
• 1 to 4 years of experience managing and supporting HRMS and CRM platforms
• Strong experience with Zoho software products (Zoho People, Zoho CRM, Zoho Books, Zoho One, etc.)
• Good understanding of HRMS systems and business process automation
• Knowledge of system integrations, database handling, and basic networking
• Excellent analytical, troubleshooting, and communication skills
• Ability to multitask and manage multiple priorities effectively

Job Type: Full-time
Work Location: In-person (Kondapur, Hyderabad)

Job Type: Full-time

Pay: ₹15,000.00 - ₹35,000.00 per month

Work Location: In person