Posted:12 hours ago|
Platform:
On-site
Full Time
Technical Support & Ticket Management
● Respond to staff IT tickets and troubleshoot issues across tools (logins, bugs, integrations,
etc.).
● Manage user onboarding and offboarding — ensure new staff have the right accounts,
permissions, and access.
● Maintain hardware and software inventory; assist with setup of devices and accounts.
Tool Development & Maintenance
● Build and update internal dashboards using low-code tools (e.g., Retool).
● Create and manage forms using no-code tools (e.g., Fill out).
● Configure automations and integrations between platforms (e.g., Google Workspace, CRM, Retool).
Data Management
● Support data requests from staff (exporting, cleaning, reconciling datasets).
● Ensure data accuracy across systems, especially our CRM (Nation Builder) and program
dashboards.
● Build internal workflows that improve data reliability and accessibility.
Process Improvement
● Help design systems that make recurring tasks easier (e.g., automated reports, standardized forms).
● Collaborate with leadership and program teams to identify pain points and propose digital solutions.
● Experience with low-code / no-code tools (e.g., Retool, Fillout, Airtable, Zapier)
● Basic data or scripting skills (SQL, JavaScript, or Python)
● Experience with CRMs (e.g., NationBuilder, Salesforce, HubSpot)
● Prior nonprofit, community, or educational organization experience
Job Type: Full-time
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
Work Location: In person
AGM BOSS PVT.LTD.
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