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Soft Services Executive

Jones Lang LaSalle Property Consultants (India) Pv t. Ltd.

1 - 2 years

2 - 5 Lacs

mumbai

Posted:1 week ago| Platform:

Apply

Skills Required

facility management soft service housekeeping pest control property management vendor management security management cafeteria management guest house management facility operations general administration housekeeping management

Work Mode

Work from Office

Job Type

Full Time

Job Description

remote typeOn-sitelocationsMumbai, MHtime typeFull timeposted onPosted 2 Days Agojob requisition idREQ426578What this job involvesYou will ensure we provide good housekeeping services; by coordinating with the site vendors for services like landscaping, pest control, housekeeping, facade cleaning, housekeeping machines, cleaning material, cradle machine etc. You will also be assisting Team Manager /Property Manager with any assigned projects and providing backup as and when required. Following would be your site deliverables:

Taking daily property rounds, co-ordinating with the team to close any matters related to cleaning.

Maintaining daily/monthly reports, i.e. DMR and MMR and sharing same with Property Manager and client.

Schedule weekly vendor meetings to discuss on daily issues if any.

Maintaining / preparing monthly attendance summary record for salary.

Making sure that all customer queries are well-investigated and resolved. Escalating queries to appropriate supervisors if need be.

Developing and mentoring new and subordinate vendor staff

Assisting in improving and monitoring procedures to ensure the cost-effective and efficient services.

Assisting in preparing and developing the documentation of standard policies and procedures

Plans, schedules, inspect and assigns work to subordinate supervisors and/or teams.

Manage landscaping and gardening.

Regularly brief all staff regarding their duties, designated areas of work and special instructions if any.

Prepare and implement various checklists, at the frequency instructed in the suggested formats.

Ensure the housekeeping staff is well groomed.

Monitor that the staff is cleaning as per standards, ensuring that the surfaces are maintained to enhance their longevity.

Ensure that janitor closets and storage areas are always maintained in a neat and orderly manner.

Take feedback - customer needs assessment and evaluation of customer satisfaction levels.Site dynamics:1. Work Schedule:2. Site teame.g.Property Manager +23. Other details if anyReporting:You will be reporting to Housekeeping Manager /Property Manager.Sound like you? Here is what were looking for:Being Analytical and MeticulousYou will be building, maintaining, supporting and validating performance of subordinate staff workings. You will be providing customer oriented and best in class cleaning/hygiene services. You must pay attention to detail and have excellent problem-solving skills. customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction).QualificationsYou will have a Degree / Diploma or relevant educational background in hotel management / hospitality with min 1-2 years of work experience preferred. Effective communication skills and customer-oriented service outlook is non-negotiable. What we can do for you:At JLL, Apply todayLocationOn-site Mumbai, MHScheduled Weekly Hours:48. Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.

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Soft Services Executive