Soft Services Executive

JLL

3 - 5 years

0 Lacs

gurgaon haryana india

Posted:1 day ago| Platform:

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Skills Required

efficiency service management security compliance audits reporting reports negotiation software communication

Work Mode

On-site

Job Type

Full Time

Job Description

Position:

Soft Services Executive

Job Summary

Responsible for overseeing and coordinating all soft services operations within assigned facilities to ensure optimal workplace environment, employee satisfaction, and operational efficiency. Manages vendor relationships and service delivery across multiple soft service disciplines.Key Responsibilities

Service Management: Oversee cleaning, catering, security, landscaping, pest control, and waste management services
Vendor Management: Manage relationships with multiple soft service vendors, ensuring SLA compliance and cost optimization
Quality Assurance: Conduct regular inspections and audits to maintain service quality standards
Budget Management: Monitor and control soft services budgets, process invoices, and identify cost-saving opportunities
Compliance: Ensure all services comply with health, safety, and environmental regulations
Stakeholder Management: Liaise with tenants, employees, and management regarding soft service requirements
Reporting: Prepare regular reports on service performance, costs, and improvement initiatives

Required Qualifications

Bachelor's degree in Facility Management, Business Administration, or related field
3-5 years of experience in facility management or soft services
Strong vendor management and negotiation skills
Knowledge of FM software and MS Office Suite
Understanding of health and safety regulations
Excellent communication and problem-solving abilities

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