Social Media Account Manager

Role Overview:

We are looking for a proactive and creative Social Media Account Manager who can also efficiently handle Client Servicing responsibilities. The ideal candidate will be responsible for managing client relationships, overseeing social media campaigns, and ensuring the timely and successful delivery of digital marketing solutions.

Key Responsibilities:Social Media Account Management:

• Develop, implement, and manage content calendars across platforms (Instagram, Facebook, LinkedIn, Twitter, etc.).
• Coordinate with the design and content teams to create engaging posts, stories, and reels.
• Monitor performance analytics and optimize campaigns for reach, engagement, and growth.
• Stay updated with social media trends, platform updates, and algorithm changes.
• Prepare monthly performance reports and provide actionable insights.

Client Servicing:

• Act as the main point of contact for assigned clients.
• Understand client goals and translate them into actionable social and digital strategies.
• Conduct regular check-ins, strategy reviews, and performance presentations.
• Coordinate with internal teams (design, copy, ad ops, influencers) to ensure timely delivery of work.
• Handle client feedback and revisions with efficiency and clarity.
• Identify opportunities for upselling and cross-selling digital services.

Required Skills & Qualifications:

• Bachelor’s degree in Marketing, Mass Communication, or a related field.
• 4-6 years of experience in social media management and client servicing in a digital marketing agency.
• Strong understanding of all major social platforms, especially Meta and LinkedIn.
• Excellent communication and presentation skills.
• Ability to manage multiple clients and deadlines efficiently.
• Proficiency in tools like Meta Business Suite, Canva, Buffer/Hootsuite, Google Analytics, etc.
• A creative mindset with attention to detail.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹60,000.00 per month

Benefits:

• Leave encashment

Schedule:

• Day shift
• Morning shift

Supplemental Pay:

• Yearly bonus

Ability to commute/relocate:

• Jangpura, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Current Salary?
• Expected Salary?
• Notice Period?

Education:

• Bachelor's (Required)

Experience:

• Social media management: 3 years (Required)
• Client Coordination: 3 years (Required)

Language:

• English (Required)

Location:

• Jangpura, Delhi, Delhi (Required)

Work Location: In person