SOC Analyst

Zoho is one of the world's most prolific software companies. With 55+ applications in nearly every major business category, including sales, marketing, customer service, accounting and back office operations, and an array of productivity and collaboration tools built from the ground up, Zoho has the depth and breadth to solve even the most complex business challenges.

With more than 130 million+ users and over 18,000 employees across the globe, hundreds of thousands of companies rely on Zoho, every day to run their businesses, including Zoho itself. With 29 years of being private, bootstrapped and profitable, we understand what it takes to run a sustainable, resilient business.

Role: SOC Analyst

Experience: 0-6 years

SOC analysts are often the first to see and respond to cybersecurity events. They report on cyberthreats and initiate any changes needed to protect the organization.

Responsibilities:

• Stay updated on the latest malware and security threats.
• Provide detailed technical assistance with remediation and mitigation efforts, often in the form of written communication.
• Create comprehensive assessment reports that identify root causes and remediation strategies.
• Monitor various ticket queues with the ability to prioritize tickets based on circumstances.
• Monitor internal communication channels for questions from external teams
• 24*7 monitoring of alerts and raising of incidents.
• Assist Senior Analysts in incident investigation and response.
• Perform initial triage of events as per defined playbooks.
• Investigate security events from various sources.
• Follow-up for closure of security incidents raised.
• Continuously look for opportunities to enhance the efficacy of the monitoring activity, review logs beyond the usecases based alerts and identify outliers that can be investigat

  ed.

SOC analyst skills

• SOC analysts – must have administrative skills in several operating systems, such as Windows, OS X, and Linux.
• SOC analysts are (or become) proficient in basic shell scripting(MUST), creating rules in security tools, or other log-searching query languages and methods.
• These professionals are required to handle common security incidents independently, but know when to escalate to higher tiers for support and assistance.
• Knowledge in anyone programming language.

Shift: 24/7 (Week off any 2 days from weekdays)

Year of graduation