SME- Training Coordinator

• Strong interpersonal and communication skills (both written and spoken)
• Proactive attitude with the ability to take initiative
• Focused on continual process improvement
• Confidence in dealing with stakeholders across all levels
• High-energy and passion
• Demonstrated ability to meet business goals
• Should be flexible in shifts
• Neutral Accent preferred
• Problem Solving Skill
  

• Support internal Training Partners in organizing and delivering training activities.
• Manage and maintain training planners, dates, and venues to ensure smooth training logistics.
• Provide essential information about training sessions and communicate training opportunities to personnel.
• Collaborate with management, HR, Customer Service, and Operations to plan and procure training requirements.
• Facilitate the ordering of training supplies and materials to enhance our instruction programs.
• Handle colleague enrolment and administration within our Learning Management Systems.
• Monitor training within our internal training platform and report on areas for improvement.
• Act as the first point of contact for training queries, addressing, and redirecting them as needed.
• Process and log training-related invoices efficiently.
• Administer training bonds and coordinate with HR and Payroll for any necessary deductions.
• Coordinate Security Industry Authority (SIA) license and upskilling courses, ensuring compliance checks are conducted.
• Utilize SharePoint and Office applications for effective electronic filing.
• Direct report responsibilities This role is part of the Training & Development Team
• Internal working relationships – Cross-department interaction will be essential to handle the full life cycle of training and training bonding.
  

External working relationships

Qualifications

• Graduate in any discipline
• 6 to 8 years in L&D domain and/or supporting services
  

• Strong interpersonal and communication skills (both written and spoken)
• Proactive attitude with the ability to take initiative
• Confidence in dealing with stakeholders across all levels
• Ensure timely and high-quality task delivery
• Proficiency in office applications
• Experience in providing high-quality administrative services
  

• Knowledge of the security industry
• Good to have electronic security knowledge.
• Good to have skills Knowledge of the security industry Good to have electronic security knowledge. Good to have Familiarity with Microsoft Teams, Sharepoint