SME Business Leader

Aon is in the business of better decisions

At Aon, we develop decisions for the better to protect and enrich the lives of people around the world.

Our dedication to our mission unites us as one, encouraging trust in a diverse team dedicated to encouraging support for colleagues and clients.

Information about the business

Aon Health Solutions supports employers in building a market competitive benefits proposition through market leading technology and data insights. It takes a long-term view of insured benefit programs and health risk management initiatives that aim to help employers achieve a balance between using benefits as an employee value proposition and managing escalating costs. Our offerings include full solutions for insured benefits programs, aligning employee benefits with company policies, and using our purchasing power for efficient cost outcomes.

General description of role:

Develop and execute the segment strategy and business proposition for clients in the SME segment (defined as clients with 500 employees) and make it a scalable and profitable business proposition. The incumbent will also be given additional responsibilities as part of the role beyond SME

Job responsibilities:

SME Segment responsibilities - Support the HS business leader in execution of the key responsibility areas below.

• Develop an SME strategy for the organization and be responsible for executing the same through an auditable process.
• Set up and maintain an SPS (Structured Portfolio Solution) for SME clients in Group Medical, Group PA and Group Life products (and others as viable)
• Work with the SME teams at all locations to execute the strategy and provide inputs towards measurement of KPIs for this segment
• Responsible for onboarding clients exploring new business set-up in India, provide advice on benefit design and handle all M&A consulting assignments for SME carveouts.
• Provide training to SME client managers specific to their role and develop their capabilities
• Responsible for all areas of people management including maximizing team productivity
• Generate cross-sell revenue opportunity including leads for other lines of business from the SME segment

Other responsibilities

• Support the practice leader as needed on specific areas as advised which will form part of core role responsibilities and extend beyond the SME segment
• Examples of such areas could include (1) Responsibility for Inbound GBM client network support, (2) Market growth responsibilities for specific industry sectors, (3) Execution of key business projects etc.

Skills/competencies required:

• Must have experience in client relationship management and strong people management skills
• Must have SME sectoral experience or / part of a team that has managed SME as a distinct segment
• Must have a grasp on data analytics and proficient with Microsoft excel and Microsoft PowerPoint.
• Strong communication, presentation, consultative selling, advising, and negotiation skills.
• Worked with a matrix structured organization is a team player and is collaborative.
• Ability to manage and excel in ambiguous situations.

Required education and certifications critical for the role-

Required years of experience -

10-15 years exp

Location -

How we support our colleagues

In addition to our comprehensive benefits package, we are proud to be an equal opportunity workforce. At Aon, we believe a diverse workforce is an innovative workforce. Our agile, inclusive environment allows colleagues to manage their wellbeing and work/life balance while empowering you to be your authentic self.

Furthermore, all colleagues enjoy two Global Wellbeing Days each year, encouraging them to take time to focus on themselves. We offer a variety of workstyle options through our Smart Working model, but we also recognize that flexibility goes beyond just the place of work... and we are all for it!

Our continuous learning culture inspires and equips colleagues to learn, share and grow, helping them achieve their fullest potential. As a result, Aon colleagues are more connected, more relevant, and more valued.