SME - Accounts Receivable

Position Overview:

The Subject Matter Expert for Accounts Receivable will provide technical expertise in cash application processes, complex tenant account reconciliations, and serve as a knowledge resource to ensure optimal financial operations within the organization.

What this job involves:

• Conduct a comprehensive analysis of bank deposits and execute precise application of deposits to designated tenant accounts
• Perform in-depth analysis of tenant ledger histories to identify and resolve discrepancies in payment transactions
• Performing quality check to ensure all the deposits are correctly applied against each tenant accounts
• Query handling working upon all queries received and keeping a close tab on any pending queries that could be resolved and following up on rest
• Collaborate with Accounting and Property Management professionals to facilitate appropriate payment application
• Investigate duplicate payments and transaction errors to maintain financial accuracy
• Participate in special department projects/initiatives as directed
• Maintain exemplary documentation systems for archiving, records retention, and audit compliance
• Identify and escalate unresolved matters through appropriate channels with recommended solutions
• Provide expert support to cross-functional teams and processes when required
• Maintain comprehensive and current process documentation, including SOP, Process Maps, and tracking mechanisms
• Provide technical guidance to team members and support performance improvement initiatives
• Attain End To End Domain Knowledge (Upstream & Downstream) of the Business Process and refrain the process from potential risks
• Act as pseudo supervisor for the process in absence of the Supervisor/be a SPOC for Leadership and stakeholders

Sounds like you To apply, you need to have:

Employee Specifications:

• Advanced financial background with a Bachelor's or Post-Graduate degree in Commerce or related field.
• Minimum 5-7 years of specialized experience in Order to Cash processes with particular expertise in Cash Application
• Strong analytical skills with an attention to detail logical thinking and carry a positive attitude to develop solutions quickly
• Exemplary time management skills with demonstrated ability to prioritize competing demands
• Proven ability to provide technical coaching and knowledge transfer to team members
• Able to work in a very fast-paced environment and meet deadlines
• Impactful communication (written and verbal) to interact with clients and strong interpersonal skills
• Demonstrated consistency in values, principles and work ethics
• Advanced proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
• Flexibility to accommodate occasional extended hours as business needs dictate
• Possess refined problem-solving capabilities evidenced by the successful implementation of effective financial solutions

Performance Objectives

• Works within established procedures with a moderate degree of supervision
• Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures, and makes sound decisions.