Monitor and analyse government regulations worldwide in track-and-trace, serialization and related initiatives related within the life sciences domain, especially pharmaceuticals. Develop the Global Compliance Customer Journey that defines a customer s relationship from initial implementation to adoption, value realization, growth, and expansion. Establish executive-level relationships with strategic customers and become a trusted advisor to them. Establish and lead all Global Compliance Customer/End-user Community group(s), including meeting planning, execution, and follow-up to promote customer engagement, best-practice sharing, and solution insights. Work with TraceLink s Commercial and Product Leadership teams to create programs for key compliance markets that quantify the value TraceLink s compliance solutions provide (e.g., Current focus on US market for DSCSA). Partner with Marketing to recruit and develop customer case studies and testimonials related to TraceLink s value to the customer. Develop and deploy an executive business review program across TraceLink s portfolio of compliance customers. Continuously monitor customer satisfaction, retention, and renewals and develop programs to mitigate risks and concerns. Qualifications 5 - 8 years experience in a customer-facing role that routinely interacts with senior executives in Regulatory Compliance or Supply Chain functions in life sciences companies Experience working in a life sciences-related SaaS company, life sciences strategic consulting, or life sciences operations. Experience in communicating with government regulators and agencies working on their behalf to request information and/or clarifications on guidelines Experience in interpreting complex regulatory requirements and establishing mutual understanding in a customer community setting Strong relationship builder that can immediately establish credibility with senior executives in healthcare. Structured and analytical approach to identifying, diagnosing, and resolving challenges and opportunities. Excellent communication skills, including written and verbal, and the ability to communicate with an executive audience. Community moderation skills a big plus to drive discussion amongst several dozen members in a real-time setting. Bachelor s Degree in Computer Science, Life Sciences, or other relevant fields of study required.
Company overview: TraceLink s software solutions and Opus Platform help the pharmaceutical industry digitize their supply chain and enable greater compliance, visibility, and decision making. It reduces disruption to the supply of medicines to patients who need them, anywhere in the world. Founded in 2009 with the simple mission of protecting patients, today Tracelink has 8 offices, over 800 employees and more than 1300 customers in over 60 countries around the world. Our expanding product suite continues to protect patients and now also enhances multi-enterprise collaboration through innovative new applications such as MINT. Tracelink is recognized as an industry leader by Gartner and IDC, and for having a great company culture by Comparably. As part of Tracelinks India Sales Team, you will be responsible for selling our MINT solution . Responsibilities Aggressively engage with multiple contacts (from the shop floor to the C-Suite) and network with strategic prospects via telephone, email, web, and in-person meetings to educate and drive them through a value-driven sales process. Collaborate with the sales team, sales management, and executive management to define sales strategies and account plans. Execute customer-centric meetings, presentations, and product demonstrations, virtually and in person, with key decision-makers and influencers. Develop high-impact proposals with Solution Consulting partners that articulate TraceLink s differentiated solution, market leadership, and unique value as a partner. Manage and support all aspects of the close process. Build and execute a sales plan to achieve revenue targets quarterly and annually. Manage and document the sales pipeline, including forecasts, prospect details, current opportunities, and future planned activities. Work collaboratively with other team members to share information, expertise, and market feedback. Work with the A&C leadership to develop and nurture partner relationships, facilitating and fostering stronger sales engagements with prospects and allowing scale at pace. Curate value engineering exercises align with the customer s "north star" narrative, articulating TraceLinks business value in the customers language. Facilitate/lay the foundations for six-digit enterprise ARR transactions. Qualifications 5+ years of experience with enterprise solution selling, including iPaaS, Integration Solutions, ERP, WMS, MRP, or other related software. Previous sales experience in a SaaS and/or Cloud software environment. Experience selling supply chain management solutions is necessary. Experience selling in one of the following areas is highly beneficial: pharma/life sciences, healthcare, contract manufacturing, or supply chain. Outstanding verbal, written, organizational, and interpersonal skills. Sales experience in, or in-depth knowledge of, enterprise software and services. Ability to work both independently and as part of the TraceLink team. Demonstrated understanding of and success in the sales lifecycle: prospecting, qualifying, overcoming objections, and closing sales.
Tracelink is looking for talented full-time software engineers to build products at one of the fastest-growing companies in the Pune area. If you're self-motivated, intellectually curious, and motivated by Designing, developing, and testing innovative products for global organizations, you could be a good fit for our team. Responsibilities: The Software Development Engineer in Test assists in building and executing automated tests for the Companys software products. The SDET will build testing tools to enable automated testing of the TraceLink platform and application. Execute tests on the TraceLink platform and application. Extend and maintain automation frameworks. Prepare and present clear reports on defect findings that allow developers to quickly and accurately reproduce problems and allow the Quality Engineering team to verify that the fixes are complete. Verify defect fixes. Build tooling for automated testing of the TraceLink platform and application. Programmatically interface testing tools with the TraceLink platform and application. Create testing tools that can be configured and used by non-developers and can simulate real-world transaction volumes involving potentially millions of transactions per day. Provide high-level analysis to apply appropriate technologies and architecture to solve conceptual problems Research and remain informed of new technology and tools, and how such technologies could be applied at TraceLink. Work closely with engineers building the core TraceLink product to ensure that testability concerns are factored into the design of the product. Perform exploratory, functional, and regression testing to identify and resolve issues early in the development lifecycle Qualifications and Skillsets: Candidates must possess the following skills and traits: Bachelors degree or foreign equivalent in computer science, software engineering, or related discipline. 3-4 years of progressive, post-baccalaureate experience in a test automation engineering role involving programmatic interaction with a system under test. 3-4 years of experience utilizing Java, Eclipse, Ant or Maven, Unix, and an automated unit test framework, such as TestNG. 3-4 years of experience developing against web services and Web-based APIs. 3-4 years of experience developing and executing formal test plans, data sets, and test configurations for assigned feature areas 3-4 years of experience testing web-based enterprise-class business applications. 3-4 years of experience in performance testing to identify bottlenecks and ensure optimal system performance. Good debugging and analytical skills. Experience in handling the support requests Helpful skills and experience: Familiarity with the concepts involved in running cloud-based applications on platforms such as Amazon Web Services. Experience with the pharmaceutical industry. Familiarity with tools like Jenkins, GitLab CI/CD, Docker, or Kubernetes Proficiency in Git and related branching strategies. Strong problem-solving abilities, excellent communication skills, and a collaborative mindset. Experience with scripting languages like Javascript, Python, or Bash for automation tasks. Familiarity with tools like JMeter, Gatling Understanding of basic security testing principles and tools.
Responsible for Business-to-Business (B2B) integration development for the TraceLink Life Sciences Cloud that supports thousands of trading partners in the pharmaceutical supply chain in the US, the EU, India, China, Turkey, and many other countries around the world. Working closely with TraceLink s engineering, quality assurance, and customer implementation and service teams, the individual is responsible for delivering world-class integration products as part of a dynamic team of B2B developers that is ramping up to meet anticipated demand fueled by rapid domestic and international growth. The ideal candidate is a flexible, enthusiastic, and creative individual with good communication skills who relishes a challenge and is always ready to learn something new. Duties include: Maintain expertise in building transactions and translation maps that support track and trace, serialization, compliance, and other data requirements for the health industry supply chain under government mandate using global B2B data standards such as EPCIS, EDI (X12 and EDIFACT), SAP IDocs, and various flavors of JSON and XML. Create data mapping specifications for transaction and master data sets across all TraceLink supported data exchange formats. Identify opportunities for the map development process improvement Work with the B2B team, Engineering, QA, and customer implementation and services teams to define and document transactional and master data sets in support of TraceLink business applications Design, develop, and document XML schema to support the development of translation maps and TraceLink business applications using XML development tools. Consult with customers and internal stakeholders to evaluate and understand end-to-end business process data exchange requirements and convert these requirements into XML schema and specifications. Serve as a subject matter expert and provide technical support to customer integration projects using a variety of data formats to integrate with TraceLink s software solutions. Provide expertise, support, and mentoring in B2B integration tools and processes to team members, QA, Engineering, Customer Services, Operations teams, and TraceLink management. Participate as B2B integration subject matter and domain expert in the analysis and development of new B2B processes and architecture within the TraceLink system. Position Requirements: A bachelor s degree or equivalent in computer science, IT or related discipline; or at least ten plus years of substantial relevant hands-on experience, training, and certifications. Experience must include the following, which may be gained concurrently: A successful track record in multiple full-cycle ERP implementation projects (SAP, Oracle, SalesForce, etc.), developing internal application to application interfaces, master data conversions, EDI, and other B2B integrations with a variety of trading partners across a number of different industries using a variety of data formats. Hands-on experience creating an XML schema from scratch. Strong experience developing specifications for B2B data translation maps, transactions and other objects. Ability to work with templates. Expert-level knowledge of major B2B and EDI standards and tools, including ANSI X12, SAP IDocs, UN/EDIFACT, and multiple custom and standard XML business transaction formats and technologies, including schema development, XSLT, XPath, and business process modeling. Strong programming experience in Java and/or any other language. Expertise in designing, developing, implementing, and documenting end-to-end integration architectures using commercial enterprise systems such as Contivo Analyst, SAP XI/PI, Sterling Integrator, Seeburger, Tibco, Edifecs SpecBuilder, and others. Experience with GS1 standards such as EPCIS would be a big bonus. Also desirable: experience with Contivo Analyst as a mapping tool and SAP technical skills. Proven creativity in developing and configuring all aspects of EDI and B2B interfaces in enterprise ERP systems and integration platforms, including cross-platform programming, business process modeling, converting between multiple data formats, file transfer, and communications adapter configuration, trading partner management, enveloping, acknowledgements, archiving, and error management. Expertise in documenting and building applications for converting data between different formats using one or more commercial data mapping, conversion, or ETL tools. Knowledge of supply chain business document flows in business areas like sales and distribution, transportation, inventory and warehouse management, production planning, financial accounting and costing. Knowledge of B2B communications protocols and services such as AS2, FTP, SFTP, and EDI VANs is useful.
Company overview: TraceLink s software solutions and Opus Platform help the pharmaceutical industry digitize their supply chain and enable greater compliance, visibility, and decision making. It reduces disruption to the supply of medicines to patients who need them, anywhere in the world. Founded in 2009 with the simple mission of protecting patients, today Tracelink has 8 offices, over 800 employees and more than 1300 customers in over 60 countries around the world. Our expanding product suite continues to protect patients and now also enhances multi-enterprise collaboration through innovative new applications such as MINT. Tracelink is recognized as an industry leader by Gartner and IDC, and for having a great company culture by Comparably. Key Responsibilities: Write clean, maintainable, and efficient code using JavaScript and Java/JavaRx Deploy and manage applications on Kubernetes and cloud platforms (AWS) Design, implement, and maintain high availability solutions. Discuss and elaborate on functional and non-functional requirements with Product Management, Architecture, and QA while ensuring the performance, quality, and responsiveness of the product. Participate in code reviews to ensure code quality and adherence to coding standards Stay up-to-date with emerging technologies and industry trends to ensure our software remains cutting-edge Design, develop, test, and maintain robust, scalable, and high-performance applications software that takes best advantage of our cloud-based fully-distributed architecture Communicate risks and progress in a timely manner to the Scrum Team. Support delivered features by debugging and creating RCA for production issues, working towards short-term and long-term fixes. Adhere to Tracelink s documented software dev life cycle methodology Participate in Agile ceremonies such as sprint planning, daily stand-ups, retrospectives, and reviews. Required Skills and Qualifications: 2-5 years of professional software development experience, primarily in building products for large enterprises. Strong proficiency in JavaScript and Java/JavaRx Solid understanding of RESTful APIs andMicroservices architecture Strong understanding of event-driven architecture and asynchronous messaging Knowledge of working with at least one cloud platform, preferably AWS. Experience with CI/CD pipelines, version control (Git), and infrastructure as code. Demonstrated experience working in an Agile/Scrum environment. Excellent problem-solving skills, communication, and the ability to work both independently and collaboratively. Proficiency in Data Structures and Algorithms. Education: Bachelor s or Master s degree in Computer Science, Engineering, or a related field.
Company overview: TraceLink s software solutions and Opus Platform help the pharmaceutical industry digitize their supply chain and enable greater compliance, visibility, and decision making. It reduces disruption to the supply of medicines to patients who need them, anywhere in the world. Founded in 2009 with the simple mission of protecting patients, today Tracelink has 8 offices, over 800 employees and more than 1300 customers in over 60 countries around the world. Our expanding product suite continues to protect patients and now also enhances multi-enterprise collaboration through innovative new applications such as MINT. Tracelink is recognized as an industry leader by Gartner and IDC, and for having a great company culture by Comparably. Key Responsibilities: Write clean, maintainable, and efficient code using Python and Java/JavaScript Deploy and manage applications on Kubernetes and cloud platforms (AWS) Integrate ML models and GenAI tools that power TraceLink s products Discuss and elaborate on functional and non-functional requirements with Product Management, Architecture, and QA while ensuring the performance, quality, and responsiveness of the product. Participate in code reviews to ensure code quality and adherence to coding standards Stay up-to-date with emerging technologies and industry trends to ensure our software remains cutting-edge Design, develop, test, and maintain robust, scalable, and high-performance applications software that takes best advantage of our cloud-based fully-distributed architecture Communicate risks and progress in a timely manner to the Scrum Team. Support delivered features by debugging and creating RCA for production issues, working towards short-term and long-term fixes. Adhere to Tracelink s documented software dev life cycle methodology Participate in Agile ceremonies such as sprint planning, daily stand-ups, retrospectives, and reviews. Required Skills and Qualifications: 2-5 years of professional software development experience, primarily in building products for large enterprises. Strong proficiency in Java and JavaScript and Python Experience in AI/ML area such as Fine Tune & Evaluation of GenAI models (e.g., Claude, Llama) Prompt Engineering RAG Solid understanding of RESTful APIs and Microservices architecture Strong understanding of event-driven architecture and asynchronous messaging Knowledge of working with at least one cloud platform, preferably AWS. Experience with CI/CD pipelines, version control (Git), and infrastructure as code. Demonstrated experience working in an Agile/Scrum environment. Excellent problem-solving skills, communication, and the ability to work both independently and collaboratively. Proficiency in Data Structures and Algorithms. Education: Bachelor s or Master s degree in Computer Science, Engineering, or a related field.
Company overview: TraceLink s software solutions and Opus Platform help the pharmaceutical industry digitize their supply chain and enable greater compliance, visibility, and decision making. It reduces disruption to the supply of medicines to patients who need them, anywhere in the world. Founded in 2009 with the simple mission of protecting patients, today Tracelink has 8 offices, over 800 employees and more than 1300 customers in over 60 countries around the world. Our expanding product suite continues to protect patients and now also enhances multi-enterprise collaboration through innovative new applications such as MINT. Tracelink is recognized as an industry leader by Gartner and IDC, and for having a great company culture by Comparably. Extend and maintain automation frameworks. Participate in Automation planning & Reviewing automation code. Work closely with our Product Manager & Dev team to create quality plans. Prepare and present clear reports on defect findings that allow developers to quickly and accurately reproduce problems. Build & integrate tooling for automated testing of the TraceLink platform and application. Work closely with engineers building the core TraceLink product to ensure that testability concerns are factored into the design of the product.
Company overview: TraceLink s software solutions and Opus Platform help the pharmaceutical industry digitize their supply chain and enable greater compliance, visibility, and decision making. It reduces disruption to the supply of medicines to patients who need them, anywhere in the world. Founded in 2009 with the simple mission of protecting patients, today Tracelink has 8 offices, over 800 employees and more than 1300 customers in over 60 countries around the world. Our expanding product suite continues to protect patients and now also enhances multi-enterprise collaboration through innovative new applications such as MINT. Tracelink is recognized as an industry leader by Gartner and IDC, and for having a great company culture by Comparably. TraceLink s software solutions and Opus Platform help the pharmaceutical industry digitize their supply chain and enable greater compliance, visibility, and decision making. It reduces disruption to the supply of medicines to patients who need them, anywhere in the world. Founded in 2009 with the simple mission of protecting patients, today Tracelink has 8 offices, over 800 employees and more than 1300 customers in over 60 countries around the world. Our expanding product suite continues to protect patients and now also enhances multi-enterprise collaboration through innovative new applications such as MINT. Tracelink is recognized as an industry leader by Gartner and IDC, and for having a great company culture by Comparably. Position Overview TraceLink is looking for experienced Market Development Representatives to join our Mumbai -based team in India. As a MDR you will work together with our global Business Management, Commercial Operations, and Sales team members to intensely research companies, qualify and mature TraceLink s inbound & outbound leads, and diligently engage prospects in order to organize meetings with Sales and Account Managers. Responsibilities Gather market intelligence and deeply research customer and prospect accounts through public and private data sources Qualify and score inbound leads to identify and prioritize key companies & personas for maximum campaign effectiveness Monitor public information sources to augment accounts, leads, and opportunities with data to enhance prospecting effectiveness Develop personalized strategies for using email, social media, and other channels to engage prospects to increase engagement rates Quickly follow up on marketing campaigns to create and maintain account intelligence briefs for Sales and Account Managers to prepare them for prospect and customer meetings Leverage teammates (Managers, and Sales & AMs) to develop targeted lists, call and email strategies, and messaging to drive opportunities and prospecting activities Work with partners including Finance, Marketing & Sales Operations, and Business Management to enrich, cleanse and triage account data Engage with functions such as Business Management, Marketing, and Sales to understand business priorities Document activity in Salesforce and report qualitative and quantitative results on a weekly basis Qualifications 2-6 years experience in Market Development, Business Development, or similar roles Ability to effectively research, qualify, and react to leads and business opportunities BA/BS or equivalent graduation education. Experience with Salesforce.com, Marketo, or similar applications Excellent knowledge of MS Office (Outlook, Word, PowerPoint, and Excel). Precise, professional communication style through both written and verbal channels Professional, empathetic manner capable of managing time and prioritizing tasks effectively with autonomy Proven experience working closely with cross-functional teams Ability to work in a fast-paced international start-up environment
Company overview: TraceLink s software solutions and Opus Platform help the pharmaceutical industry digitize their supply chain and enable greater compliance, visibility, and decision making. It reduces disruption to the supply of medicines to patients who need them, anywhere in the world. Founded in 2009 with the simple mission of protecting patients, today Tracelink has 8 offices, over 800 employees and more than 1300 customers in over 60 countries around the world. Our expanding product suite continues to protect patients and now also enhances multi-enterprise collaboration through innovative new applications such as MINT. Tracelink is recognized as an industry leader by Gartner and IDC, and for having a great company culture by Comparably. Responsibilities : The Software Development Engineer in Test assists in building and executing automated tests for the Companys software products. The SDET will build testing tools to enable automated testing of the TraceLink platform and application. Execute tests on the TraceLink platform and application. Extend and maintain automation frameworks. Prepare and present clear reports on defect findings that allow developers to quickly and accurately reproduce problems and allow the Quality Engineering team to verify that fixes are complete. Verify defect fixes. Build tooling for automated testing of the TraceLink platform and application. Programmatically interface testing tools with the TraceLink platform and application. Create testing tools that can be configured and used by non-developers and can simulate real-world transaction volumes involving potentially millions of transactions per day. Provide high-level analysis to apply appropriate technologies and architecture to solve conceptual problems Research and remain informed of new technology and tools, and how such technologies could be applied at TraceLink. Work closely with engineers building the core TraceLink product to ensure that testability concerns are factored into the design of the product. Qualifications : Candidates must possess the following skills and traits: Bachelors degree or foreign equivalent in computer science, software engineering, or related discipline. 3-4 years of experience utilizing Java, Eclipse, Ant or Maven, Unix, and an automated unit test framework, such as TestNG/Pytest. 3-4 years of experience developing automation framework against web services and Web-based APIs and UI. 3-4 years of experience in developing and executing formal test plans, data sets, and test configurations for assigned feature areas 3-4 years of experience in testing web-based enterprise-class business applications. 3-4 years of experience in performance testing to identify bottlenecks and ensure optimal system performance. Good debugging and analytical skills. Experience in handling the support requests. Good knowledge of DSA (List, Map, Sets). Should have experience in ETL/SQL. Good to have Cloud technologies (e.g: AWS) Helpful skills and experience: Familiarity with the concepts involved in running cloud-based applications on platforms such as Amazon Web Services. Experience with the pharmaceutical industry.
Company overview: TraceLink s software solutions and Opus Platform help the pharmaceutical industry digitize their supply chain and enable greater compliance, visibility, and decision making. It reduces disruption to the supply of medicines to patients who need them, anywhere in the world. Founded in 2009 with the simple mission of protecting patients, today Tracelink has 8 offices, over 800 employees and more than 1300 customers in over 60 countries around the world. Our expanding product suite continues to protect patients and now also enhances multi-enterprise collaboration through innovative new applications such as MINT. Tracelink is recognized as an industry leader by Gartner and IDC, and for having a great company culture by Comparably. The Software Engineer - will be responsible for the design, development and maintenance of cutting edge cloud based applications. Product developement is within the Life Sciences / Pharma supply chain domain. Proficiency in Data Structures and Algorithms. Contribute to the continual improvement of our Architecture and Analyze and resolve customer reported problems escalated to engineering for detailed analysis. Work closely with Domain expert, Architects, Product managers to design and implement trace and trace products. As an individual contributor, you will be responsible for writing clean, high performance and scalable code across different frameworks and languages. Work in fast paced Agile teams and ability to quickly learn and adapt to new tools and technologies. Work with QA teams to align on test planning and help in test executions. 1 to 5 years of hands-on experience with java and scala based language. Familiarity with AWS Cloud Data storage and processing services - S3, Dyanmo, Redshift, RDS, Elastic Search, Kafka/Kinesis, SQS, SNS etc. Experience with microservices and containerization. Analytical thinking and collaborative mindset with excellent communication skills. Experience working in an Agile environment with teams distributed across US and India
Company overview: TraceLink s software solutions and Opus Platform help the pharmaceutical industry digitize their supply chain and enable greater compliance, visibility, and decision making. It reduces disruption to the supply of medicines to patients who need them, anywhere in the world. Founded in 2009 with the simple mission of protecting patients, today Tracelink has 8 offices, over 800 employees and more than 1300 customers in over 60 countries around the world. Our expanding product suite continues to protect patients and now also enhances multi-enterprise collaboration through innovative new applications such as MINT. Tracelink is recognized as an industry leader by Gartner and IDC, and for having a great company culture by Comparably. TraceLink is seeking an experienced data analyst who has analytical skills accompanied by interpersonal skills to provide positive experiences for internal and external customers.Our Network Operations Team works in an innovative environment pioneering a new method of data sharing. Our team works with trade partners (suppliers and customers that electronically exchange data with the TraceLink customers) on our network to ensure data is accurately and securely exchanged between partners. This multifaceted role provides detailed reporting to both internal and external customers, educates trade partners and manages cases with the trade partner through emails and calls. Reporting to the Manager of Network Operations, this role is responsible for managing support cases, helping network members over the phone with retrieving their data, verifying large data sets for accuracy and may require some analysis of customer data. This requires good communication skills, the ability to execute in-depth research, attention to detail and a high degree of accuracy. Responsibilities Execute in-depth research to verify identifiers within customers master data sets Manage workload between case workload, verifying data sets and routine tasks Work across cross-functional teams to resolve customer and partner issues Attend calls with customers and partners when they are having complex issues Execute analysis of customers master data sets when necessary Skills and Qualifications Bachelors degree (or equivalent) in a related field required; (Computer Science or Statistical Analysis preferred) Experience with MS Office suite, with a strong proficiency in Excel Experience with XML, SAP IDOC, X12, SQL, Python is a plus Strong teams skills with demonstrated enthusiasm Strong time management and organization skills Strong critical thinking skills when faced with new scenarios, ability to see issues though to a resolution Demonstrates clear and effective written and verbal communication skills Comfortable attending calls with external customers to resolve case issues Ability to work in a fast-paced, dynamic environment; enthusiastic team-player Experience in the pharmaceutical industry a plus Fluent in English; multilingual is a plus (e.g., German, French, Spanish, Chinese, Korean)
Company overview: TraceLink s software solutions and Opus Platform help the pharmaceutical industry digitize their supply chain and enable greater compliance, visibility, and decision making. It reduces disruption to the supply of medicines to patients who need them, anywhere in the world. Founded in 2009 with the simple mission of protecting patients, today Tracelink has 8 offices, over 800 employees and more than 1300 customers in over 60 countries around the world. Our expanding product suite continues to protect patients and now also enhances multi-enterprise collaboration through innovative new applications such as MINT. Tracelink is recognized as an industry leader by Gartner and IDC, and for having a great company culture by Comparably. Responsibilities: The Software Engineer is responsible for the design, development and maintenance of microservices that interface with data at a large scale, as well as all related activities within the application development process. You will: Develop software that takes best advantage of our cloud-based fully-distributed architecture Write clean, maintainable, and efficient code using JavaScript and Java/JavaRx Provide architectural input for software development efforts utilizing a good understanding of various technologies Provide high-level analysis and design reviews to apply appropriate technologies and architecture to solve conceptual problems; ensure design, structure, and content meet performance guidelines Discuss and elaborate on functional and non-functional requirements with Product Management, Architecture, and QA while ensuring the performance, quality, and responsiveness of the product. Research and remain informed of new technologies and tools, and how such technologies could be applied at TraceLink; recommend extension, expansion, and update of technology standards, practices, and methodologies Accurately estimate tasks, and hit those estimates and provide regular status updates as part of our scrum-based Agile development process Integrate 3rd party components as appropriate Candidates must possess the following skills and traits: 3-8 years of experience in application design and development Possess hands-on experience with JavaScript (Node.js) and Java/JavaRx, with strong proficiency in at least one of these technologies. Solid understanding of RESTful APIs, Microservices architecture, and containerization (Kubernetes). Strong understanding of event-driven architecture and asynchronous messaging Experience in writing functional test cases, unit testing Experience in building, and consuming REST APIs; Apollo Client/Server, GraphQL experience Knowledge of working with at least one cloud platform, preferably AWS. Experience with CI/CD pipelines, version control (Git), and infrastructure as code. Demonstrated experience working in an Agile/Scrum environment. Excellent problem-solving skills, communication, and the ability to work both independently and collaboratively. Strong Computer Science fundamentals: Data Structures and Algorithms Education: Bachelor s or Master s degree in Computer Science, Engineering, or a related field.
Company overview: TraceLink s software solutions and Opus Platform help the pharmaceutical industry digitize their supply chain and enable greater compliance, visibility, and decision making. It reduces disruption to the supply of medicines to patients who need them, anywhere in the world. Founded in 2009 with the simple mission of protecting patients, today Tracelink has 8 offices, over 800 employees and more than 1300 customers in over 60 countries around the world. Our expanding product suite continues to protect patients and now also enhances multi-enterprise collaboration through innovative new applications such as MINT. Tracelink is recognized as an industry leader by Gartner and IDC, and for having a great company culture by Comparably. Company overview: TraceLink Inc. is the largest end-to-end intelligent supply chain platform for life sciences and healthcare, enabling end-to-end orchestration by connecting more than 291,000 healthcare and life sciences entities through its B2N Integrate-Once network. Leading businesses trust TraceLink to deliver complete global connectivity, visibility, and traceability of healthcare products, ensuring that every patient gets the medicines they need when needed, safely and securely. The role: We re hiring dynamic Market Development Representatives (MDRs) to join our Pune-based team and accelerate the growth of TraceLink s OPUS PartnerLink Program. In this role, you ll collaborate with our global Business Management, Partner Marketing, and Channels/Alliances leaders to engage Solution Partners, System Integrators (SIs) Independent Software Vendors (ISVs), and Technology Partners to join TraceLink s growing platform ecosystem. Responsibilities: Gather market intelligence and deeply research Solution/Technology Partner, System Integrator (SI), and Independent Software Vendor (ISV) targets through public and private data sources Qualify and score inbound & outbound partner leads to identify and prioritize key companies & personas within the SI / ISV ecosystem for maximum campaign effectiveness Monitor public information sources to augment accounts, leads, and opportunities with data to enhance prospecting effectiveness Develop personalized strategies for using email, social media, and other channels to engage prospects to increase engagement rates Quickly follow up on partner marketing campaigns and inbound interest to create and maintain account intelligence briefs for Sales and Account Executives (AEs) to prepare them for prospect and customer meetings Enable and support partner ecosystem by building deep understanding of TraceLink s platform, solutions, and overall value proposition Engage partners with compelling value messaging to encourage participation in TraceLink s partner programs Collaborate with Channel Partner Managers and Account Executives to create targeted account lists and develop outreach strategies including call scripts and email messaging to generate opportunities and accelerate pipeline growth Work closely with MDRs focused on customers and prospects to drive joint business opportunities in alignment with ecosystem partners Leverage teammates (Channel Partner managers, and AEs) to develop targeted lists, call and email strategies, and messaging to drive opportunities and prospecting activities Work with partners including Marketing & Sales Operations, and Business Management to enrich, cleanse and triage partner account data Engage with functions such as Business Management, Marketing, Channels and Alliances, and Sales to understand business priorities Document activity in Salesforce and report qualitative and quantitative results on a weekly basis, with a focus on partner pipeline development and onboarding progress. Qualifications: 0 to 4 years Experience in Market Development, Sales Development, Inside Sales, Lead Generation, Partner Development or Business Development roles, ideally within a SaaS organization, Systems Integrator, ISV, or enterprise tech environment. Demonstrated ability to effectively research, qualify, and engage partner leads and business opportunities, especially in global B2B ecosystems. Demonstrated curiosity for next-gen software, platform, and GenAI technologies BA/BS or equivalent educational or professional experience Experience with Salesforce.com, Marketo, or similar applications, with an emphasis on partner or channel workflows. Excellent knowledge of MS Office (Word, PowerPoint, and Excel). Clear, concise, and professional communication style, both written and verbal, with the ability to engage technical and business stakeholders. Professional, empathetic manner capable of managing time and prioritizing tasks effectively with autonomy Proven experience working closely with cross-functional teams Ability to work in a fast-paced international start-up environment Desire to work in a fast-paced, intense, and meritocratic environment
Company overview: TraceLink s software solutions and Opus Platform help the pharmaceutical industry digitize their supply chain and enable greater compliance, visibility, and decision making. It reduces disruption to the supply of medicines to patients who need them, anywhere in the world. Founded in 2009 with the simple mission of protecting patients, today Tracelink has 8 offices, over 800 employees and more than 1300 customers in over 60 countries around the world. Our expanding product suite continues to protect patients and now also enhances multi-enterprise collaboration through innovative new applications such as MINT. Tracelink is recognized as an industry leader by Gartner and IDC, and for having a great company culture by Comparably. Position Overview As part of our Support and Service organization, the Support Engineer is critical to help assure the overall success and satisfaction of customers in implementing and utilizing solutions in the TraceLink Life Sciences Cloud. This role requires a combination of problem solving, technical and interpersonal skills to be successful. The target candidate will have experience working with web applications, UNIX, and scripting languages, as well as troubleshooting and solving customer issues. Responsibilities Direct interaction with customers and other TraceLink departments to understand, document, troubleshoot and resolve customer issues in a timely manner. Contribute to the development of standard procedures and tools for frequently used troubleshooting techniques. Partner with Product Management, Engineering and Quality Assurance on the timely resolution of customer reported issues. Skills and Qualifications Experience supporting proprietary enterprise level software applications Customer-friendly communication and attitude Excellent verbal and written communication skills Strong analytical skills and attention to detail Demonstrate a strong ability to utilize UNIX command line interface with a focus of parsing data sets BS in Computer Science or similar information technology degree 2-5 years working experience in a technical support and troubleshooting role Ability to read, parse and manipulate various technical formats including XML, EDI and CSV Working knowledge of B2B technologies including AS2, SFTP and Web Services Background writing in a scripting language a plus Experience with supply chain software and knowledge of pharmaceutical industry preferred Should be available to work daytime, evening, and/or overnight shifts to accommodate Americas, EMEA, and India/APAC time zones. As part of team rotation, will work late shift, Monday to Friday from 11 AM ET to 8 PM ET. As part of team rotation, will be on call Monday to Sunday from 8 AM ET to 11 PM ET
Understanding of how clinical trials work - different phases, what is studied in the different phases of the trials, and where commercialization fits in Deeply research prospect accounts through public and private data sources Constantly monitor public information sources to augment accounts, leads, and opportunities with data to enhance prospecting effectiveness for successful deal closure Develop personalized strategies for outbound prospecting using email, cold calling, social media, and other channels to engage prospects to increase engagement and leads Qualify and score inbound leads to identify and prioritize key companies & personas for maximum campaign effectiveness Quickly follow up on marketing campaigns to create and maintain account intelligence briefs for Sales Executives (SEs) to prepare them for meetings Leverage teammates (Managers, SEs, and MDRs) to develop targeted lists, call and email strategies, and messaging to drive opportunities and prospecting activities Work with partners, including Marketing & Sales Operations, and Business Management, to enrich, cleanse, and triage account data Engage with functions such as Business Management, Marketing, and Sales Development Representatives to understand business priorities Document activity in Salesforce, report, and present qualitative and quantitative results every week
Lead and mentor the Product Security team, setting goals, priorities, and resource plans. Define key metrics to measure the effectiveness of product security efforts, ensuring security is both a driver of product trust and not a bottleneck for innovation. Partner with Product Management, Engineering, DevOps, and Cloud Operations teams to integrate security throughout the SDLC and drive security as a business enabler. Provide training, mentorship, and guidance to elevate overall security awareness and maturity. Define, promote, and facilitate secure design practices, threat modeling, secure coding, and security testing standards. Oversee and perform code reviews, security testing (SAST, SCA, DAST), penetration testing, and vulnerability analysis. Manage and optimize the associated tools to ensure coverage, accuracy, scale, and speed. Coordinate independent testing. Identify, assess, and mitigate product security risks across applications, platforms, and supporting infrastructure working with the relevant teams. Stay current with evolving security threats, technologies, and industry practices, ensuring our products and processes remain resilient and competitive. Maintain, evolve, and promote product security policies, standards, and procedures as needed. Support TraceLink s security certifications, attestations, and compliance requirements through daily practices. Provide expert input during investigations and incident response activities.
Company overview: TraceLink s software solutions and Opus Platform help the pharmaceutical industry digitize their supply chain and enable greater compliance, visibility, and decision making. It reduces disruption to the supply of medicines to patients who need them, anywhere in the world. Founded in 2009 with the simple mission of protecting patients, today Tracelink has 8 offices, over 800 employees and more than 1300 customers in over 60 countries around the world. Our expanding product suite continues to protect patients and now also enhances multi-enterprise collaboration through innovative new applications such as MINT. Tracelink is recognized as an industry leader by Gartner and IDC, and for having a great company culture by Comparably. Responsibilities: The Software Development Engineer in Test assists in building and executing automated tests for the Companys software products. The SDET will build testing tools to enable automated testing of the TraceLink platform and application. Build and execute tests on the Tracelink platform and application. Build and deploy services for automated testing of the Tracelink platform persistent store. Execute performance tests on a Distributed Persistent Data store Create testing tools that can simulate real-world transaction volumes. Provide high-level analysis to apply appropriate technologies and architecture to solve conceptual problems Stay curious, build Innovative solution to new age technical issues Influence designs and decision with supporting data Work closely with engineers building the core Tracelink product to ensure that testability concerns are factored into the design of the product. Extend and maintain automation frameworks to enhance Test coverage Prepare and present clear reports on defect findings that allow developers to reproduce problems and allow the Quality Engineering team to verify that fixes are complete quickly and accurately. Programmatically interface testing tools with the TraceLink platform and application. Work closely with engineers building the core TraceLink product to ensure that testability concerns are factored into the design of the product. Research and remain informed of new technology and tools, and how such technologies could be applied at Tracelink. Qualifications: Candidates must possess the following skills and traits: Bachelors degree or foreign equivalent in computer science, software engineering, mechanical engineering, or related discipline. 8 years of progressive, post-baccalaureate experience in a test automation engineering role involving programmatic interaction with a system under test. Experience utilizing Java, Eclipse, Ant or Maven, Unix, and an automated unit test framework, such as TestNG. Experience developing test cases against web-services and Web-based APIs. Good knowledge of DSA (List, Map, Sets). Should have experience in ETL/SQL. Experience developing and executing formal test plans, data sets, and test configurations for assigned feature areas. Helpful skills and experience: Familiarity with the concepts involved in running cloud-based applications on platforms such as Amazon Web Services Familiarity working with Agentic frameworks and testing. Experience with the pharmaceutical industry. Please see the Tracelink Privacy Policy for more information on how Tracelink processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise your privacy rights. If you have questions about this privacy notice or need to contact us in connection with your personal data, including any requests to exercise your legal rights referred to at the end of this notice, please contact Candidate-Privacy@tracelink.com . nan
Company overview: TraceLink s software solutions and Opus Platform help the pharmaceutical industry digitize their supply chain and enable greater compliance, visibility, and decision making. It reduces disruption to the supply of medicines to patients who need them, anywhere in the world. Founded in 2009 with the simple mission of protecting patients, today Tracelink has 8 offices, over 800 employees and more than 1300 customers in over 60 countries around the world. Our expanding product suite continues to protect patients and now also enhances multi-enterprise collaboration through innovative new applications such as MINT. Tracelink is recognized as an industry leader by Gartner and IDC, and for having a great company culture by Comparably. Overview As a member of the Enterprise Business Applications team, TraceLink EBA-IT is seeking a Netsuite developer with creative and operational skills in custom workflows, application integration and data mapping / transformation across finance and CRM applications. As a developer resource and business partner, you will work across business units to define, develop and test new best practice-based capabilities and to meet rapidly evolving business goals. You will work on business requirement gathering, showcase best practices and help in operational work managing releases and iterative enhancements. In parallel, you will have operational and administrative responsibilities for the global deployment working in close coordination with Security and other IT groups. Collaborating on a daily basis with many cross-functional business partners, the position calls for outstanding hands-on technical development, customer service and written/verbal communication skills. Equally as important are agile work methodology skills, project management expertise and the ability to thrive in a fast-paced, growing and compliance-based cloud-first technology company. Responsibilities Design, build and maintain complex custom Netsuite configurations workflows and integrations supporting a global, multi-entity, multi-currency business Design, build and maintain complex Netsuite integrations with CRM and other financial applications focused on data mapping and transformation operations including tightly coupled Quote-to-Cash processes Design and implement integrated reporting and analytics NetSuite tools to create visually engaging and intuitive dashboards and reports, emphasizing clear communication of complex data through charts, graphs and other visual elements, all within NetSuite Provide Netsuite Coupa ongoing administration and operations ensuring availability, performance, security and quality objectives Oversee the integration of NetSuite with other business systems such as Salesforce, Jira, Coupa, Concur, Workday , Workato and Integrate AI-driven tools to enhance operational efficiency and accuracy As a trusted business partner work directly with global groups and stakeholders to manage and define development requirements translating them into technical objectives Work to resolve escalated business unit issues in a timely manner coordinating non-department resources as required Drive for win-win solutions across multiple competing interests Perform SaaS platform upgrades, patches and security fixes as required Collaborate with Security and Regulatory Quality Compliance teams to drive IT compliance programs; define and promote IT policies, procedures and standards that align with all regulatory requirements and industry best practices Ensure comprehensive and effective controls are implemented, maintained, and monitored in support of data protection Qualifications 5+ years demonstrated and progressing Netsuite platform development and scripting experience focused on complex workflows and integrations 3+ years P2P experience or equivalent 3+ years hands-on experience building custom reports and data import/export processes 3+ years API integration experience with other SaaS platforms 3+ years multi-currency and multi-entity experience Bachelor s degree in Computer Science, related fields or commensurate work experience Netsuite developer certification - Nice to have. Experience managing projects using Agile methodologies Proven experience participating in global IT development projects consisting of onsite resources, contractors, consultants and managed services providers Excellent problem-solving, triage and troubleshooting skills coupled with the ability to work well both in teams and independently Proven ability to flexibly adapt to rapidly changing business priorities and operational challenges Pharma, Healthcare or other security/compliance regulated industry experience preferred Experience in compliance to relevant data protection regulations and frameworks (HIPAA, GDPR, Privacy Shield, ISO 27001, SOC1/2 requirements and controls) Excellent oral and written communication skills including the ability to explain technical concepts to non-technical audiences Additional Requirements Possesses exceptional interpersonal and communication skills, both oral and written; able to articulate ideas to both technical and non-technical audiences High level of organization, attention to detail, and aptitude for planning/managing deadlines Excellent interpersonal and project management skills with ability to work effectively with multiple functional areas Strong commitment to a team approach, and awareness of team and individual success dependencies Ability to successfully manage multiple projects with competing priorities and tight deadlines Proven experience in exercising sound judgment and working independently with minimal supervision and/or guidance. Proactive problem-solver, and one who presents problems and recommendations simultaneously Self-motivated, highly-driven, independent, and results-oriented. Ability to work within a fast-paced environment Please see the Tracelink Privacy Policy for more information on how Tracelink processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise your privacy rights. If you have questions about this privacy notice or need to contact us in connection with your personal data, including any requests to exercise your legal rights referred to at the end of this notice, please contact Candidate-Privacy@tracelink.com . nan
Company overview: TraceLink s software solutions and Opus Platform help the pharmaceutical industry digitize their supply chain and enable greater compliance, visibility, and decision making. It reduces disruption to the supply of medicines to patients who need them, anywhere in the world. Founded in 2009 with the simple mission of protecting patients, today Tracelink has 8 offices, over 800 employees and more than 1300 customers in over 60 countries around the world. Our expanding product suite continues to protect patients and now also enhances multi-enterprise collaboration through innovative new applications such as MINT. Tracelink is recognized as an industry leader by Gartner and IDC, and for having a great company culture by Comparably. The Role: As Enterprise Account Manager you will be responsible for TraceLinks Enterprise customers. You will be responsible for the growth strategy of your region. By building trusted relationships with C-suite and aligning your account s vision and priorities to TraceLink s products, you will achieve your own renewal and upsell goals. You will collaborate with Marketing and Business Development to coordinate your strategy, and you will work collaboratively with a solutions consultant to present and demonstrate TraceLink s solutions and to propose the differentiated value of partnering with TraceLink. The Opportunity: We need high energy, team oriented, driven sales talent with exceptional communication skills, strong customer focus and remarkable drive willing to learn and grow within our sales organization. This role is an integral part of our sales organization where you will be managing the entire sales process from initial outreach through contract negotiations. You will be responsible for the success of an assigned patch of existing account where you will have full autonomy in building a growth strategy. At your disposal you will find great collaboration in the marketing and Business Development team that you will need to coordinate and collaborate with in alignment with your strategy. You will lead the execution of our defined sales process to discover and define target account needs and map those to the TraceLink offerings. You will work collaboratively with a solutions architect to present and demonstrate TraceLink s solutions and to propose the differentiated value of partnering with TraceLink. Responsibilities Define sales strategies working collaboratively with sales team and management Ensure high Customer retention and plan for our customer growth Renew existing customer relationships Support and handle customer requests to increase retention rate Build and execute a sales plan to achieve revenue targets on a quarterly basis Execute customer centric meetings, presentations and product demonstrations both virtually and in person with key decision-makers and influencers Develop high impact proposals which articulate TraceLink s differentiated solution, market leadership, and unique value as a partner Create a Dem Gen activities plan leveraging also SDR and Marketing team. You will have direct responsibility in executing and engaging in DEM GEN activities with your account base. Manage and document sales pipeline including forecasts, prospect details, current opportunities and future planned activities Work collaboratively with other team members to share information, expertise and market feedback Qualifications: 7+ years sales experience Experience in a SaaS and/or Cloud software environment and able to demonstrate building and executing of a sales plan to achieve target Demonstrated understanding of and success in the sales life-cycle: prospecting, qualifying, overcoming objections and closing sales Written and spoken fluency in English, any other language is a strong plus Strong Business acumen Ability to work both independently and as a part of the TraceLink team High proactivity, independence and drive in coordinating your job and achieving your results Outstanding verbal, written, organizational, and interpersonal skills Ability to perform in a fast-paced, challenging and dynamic startup environment Experience utilizing sales CRM tools such as Salesforce.
In the SDET II role, the candidate will play a crucial role in developing robust, scalable, and high-quality automated testing solutions for our no-code/low-code web application. He/She will work closely with developers and product managers to ensure the delivery of exceptional software by integrating quality assurance throughout the entire development lifecycle. The ideal candidate is passionate about quality, has a strong foundation in both automation and manual testing, and thrives in a collaborative environment. Key Responsibilities: Design, develop, and maintain reliable, scalable, and efficient automated test frameworks and test suites for our low-code/no-code web application. Implement end-to-end, integration, and API tests using modern tools like Playwright to validate application functionality and performance. Collaborate with cross-functional teams (Development, Product, DevOps) to understand product requirements and design comprehensive test strategies. Create, execute, and analyse manual test cases for new features, complex user journeys, and exploratory testing when necessary. Identify, document, and track software defects rigorously, and work with the development team to facilitate resolution. Champion quality best practices by participating in code reviews, design discussions, and contributing to the CI/CD pipeline to enable shift-left testing. Mentor junior SDETs and contribute to the overall improvement of the teams testing processes and tools. Required Skills & Qualifications: Must-Have Technical Skills: 2+ years of professional experience in test automation for web applications. Strong proficiency in JavaScript for writing automated test scripts. Hands-on experience with Playwright for end-to-end automation is highly preferred. Experience with similar modern frameworks (Cypress, Selenium WebDriver) is acceptable, but a willingness to master Playwright is required. Solid understanding of web technologies: DOM, CSS Selectors, HTML5, and HTTP/HTTPS protocols. Experience with testing complex front-end architectures, including MVVM (Model-View-ViewModel) and Web Components. Proven ability in creating and executing detailed test cases, test plans, and bug reports for both automated and manual testing. Experience with version control systems like Git. Desirable Skills (Nice-to-Have): Experience with testing RESTful APIs (using tools like Postman, REST Assured). Knowledge of CI/CD tools (Jenkins) and integrating automated tests into the pipeline. Familiarity with performance/load testing concepts and tools. Understanding of cloud platforms like AWS. Experience working in an Agile/Scrum development environment. Behavioral & Professional Skills: Strong Analytical & Problem-Solving Skills: Ability to debug complex issues and identify root causes. Excellent Communication: Clear and concise in both verbal and written communication with technical and non-technical team members. Proactive & Self-Motivated: Takes ownership of tasks and projects without needing constant supervision. Keen Attention to Detail: A passion for finding the "edge cases" that others might miss. Team Player: Collaborative mindset with a strong belief in collective success.
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