Monitor and analyse government regulations worldwide in track-and-trace, serialization and related initiatives related within the life sciences domain, especially pharmaceuticals. Develop the Global Compliance Customer Journey that defines a customer s relationship from initial implementation to adoption, value realization, growth, and expansion. Establish executive-level relationships with strategic customers and become a trusted advisor to them. Establish and lead all Global Compliance Customer/End-user Community group(s), including meeting planning, execution, and follow-up to promote customer engagement, best-practice sharing, and solution insights. Work with TraceLink s Commercial and Product Leadership teams to create programs for key compliance markets that quantify the value TraceLink s compliance solutions provide (e.g., Current focus on US market for DSCSA). Partner with Marketing to recruit and develop customer case studies and testimonials related to TraceLink s value to the customer. Develop and deploy an executive business review program across TraceLink s portfolio of compliance customers. Continuously monitor customer satisfaction, retention, and renewals and develop programs to mitigate risks and concerns. Qualifications 5 - 8 years experience in a customer-facing role that routinely interacts with senior executives in Regulatory Compliance or Supply Chain functions in life sciences companies Experience working in a life sciences-related SaaS company, life sciences strategic consulting, or life sciences operations. Experience in communicating with government regulators and agencies working on their behalf to request information and/or clarifications on guidelines Experience in interpreting complex regulatory requirements and establishing mutual understanding in a customer community setting Strong relationship builder that can immediately establish credibility with senior executives in healthcare. Structured and analytical approach to identifying, diagnosing, and resolving challenges and opportunities. Excellent communication skills, including written and verbal, and the ability to communicate with an executive audience. Community moderation skills a big plus to drive discussion amongst several dozen members in a real-time setting. Bachelor s Degree in Computer Science, Life Sciences, or other relevant fields of study required.

Company overview: TraceLink s software solutions and Opus Platform help the pharmaceutical industry digitize their supply chain and enable greater compliance, visibility, and decision making. It reduces disruption to the supply of medicines to patients who need them, anywhere in the world. Founded in 2009 with the simple mission of protecting patients, today Tracelink has 8 offices, over 800 employees and more than 1300 customers in over 60 countries around the world. Our expanding product suite continues to protect patients and now also enhances multi-enterprise collaboration through innovative new applications such as MINT. Tracelink is recognized as an industry leader by Gartner and IDC, and for having a great company culture by Comparably. As part of Tracelinks India Sales Team, you will be responsible for selling our MINT solution . Responsibilities Aggressively engage with multiple contacts (from the shop floor to the C-Suite) and network with strategic prospects via telephone, email, web, and in-person meetings to educate and drive them through a value-driven sales process. Collaborate with the sales team, sales management, and executive management to define sales strategies and account plans. Execute customer-centric meetings, presentations, and product demonstrations, virtually and in person, with key decision-makers and influencers. Develop high-impact proposals with Solution Consulting partners that articulate TraceLink s differentiated solution, market leadership, and unique value as a partner. Manage and support all aspects of the close process. Build and execute a sales plan to achieve revenue targets quarterly and annually. Manage and document the sales pipeline, including forecasts, prospect details, current opportunities, and future planned activities. Work collaboratively with other team members to share information, expertise, and market feedback. Work with the A&C leadership to develop and nurture partner relationships, facilitating and fostering stronger sales engagements with prospects and allowing scale at pace. Curate value engineering exercises align with the customer s "north star" narrative, articulating TraceLinks business value in the customers language. Facilitate/lay the foundations for six-digit enterprise ARR transactions. Qualifications 5+ years of experience with enterprise solution selling, including iPaaS, Integration Solutions, ERP, WMS, MRP, or other related software. Previous sales experience in a SaaS and/or Cloud software environment. Experience selling supply chain management solutions is necessary. Experience selling in one of the following areas is highly beneficial: pharma/life sciences, healthcare, contract manufacturing, or supply chain. Outstanding verbal, written, organizational, and interpersonal skills. Sales experience in, or in-depth knowledge of, enterprise software and services. Ability to work both independently and as part of the TraceLink team. Demonstrated understanding of and success in the sales lifecycle: prospecting, qualifying, overcoming objections, and closing sales.

Tracelink is looking for talented full-time software engineers to build products at one of the fastest-growing companies in the Pune area. If you're self-motivated, intellectually curious, and motivated by Designing, developing, and testing innovative products for global organizations, you could be a good fit for our team. Responsibilities: The Software Development Engineer in Test assists in building and executing automated tests for the Companys software products. The SDET will build testing tools to enable automated testing of the TraceLink platform and application. Execute tests on the TraceLink platform and application. Extend and maintain automation frameworks. Prepare and present clear reports on defect findings that allow developers to quickly and accurately reproduce problems and allow the Quality Engineering team to verify that the fixes are complete. Verify defect fixes. Build tooling for automated testing of the TraceLink platform and application. Programmatically interface testing tools with the TraceLink platform and application. Create testing tools that can be configured and used by non-developers and can simulate real-world transaction volumes involving potentially millions of transactions per day. Provide high-level analysis to apply appropriate technologies and architecture to solve conceptual problems Research and remain informed of new technology and tools, and how such technologies could be applied at TraceLink. Work closely with engineers building the core TraceLink product to ensure that testability concerns are factored into the design of the product. Perform exploratory, functional, and regression testing to identify and resolve issues early in the development lifecycle Qualifications and Skillsets: Candidates must possess the following skills and traits: Bachelors degree or foreign equivalent in computer science, software engineering, or related discipline. 3-4 years of progressive, post-baccalaureate experience in a test automation engineering role involving programmatic interaction with a system under test. 3-4 years of experience utilizing Java, Eclipse, Ant or Maven, Unix, and an automated unit test framework, such as TestNG. 3-4 years of experience developing against web services and Web-based APIs. 3-4 years of experience developing and executing formal test plans, data sets, and test configurations for assigned feature areas 3-4 years of experience testing web-based enterprise-class business applications. 3-4 years of experience in performance testing to identify bottlenecks and ensure optimal system performance. Good debugging and analytical skills. Experience in handling the support requests Helpful skills and experience: Familiarity with the concepts involved in running cloud-based applications on platforms such as Amazon Web Services. Experience with the pharmaceutical industry. Familiarity with tools like Jenkins, GitLab CI/CD, Docker, or Kubernetes Proficiency in Git and related branching strategies. Strong problem-solving abilities, excellent communication skills, and a collaborative mindset. Experience with scripting languages like Javascript, Python, or Bash for automation tasks. Familiarity with tools like JMeter, Gatling Understanding of basic security testing principles and tools.

Responsible for Business-to-Business (B2B) integration development for the TraceLink Life Sciences Cloud that supports thousands of trading partners in the pharmaceutical supply chain in the US, the EU, India, China, Turkey, and many other countries around the world. Working closely with TraceLink s engineering, quality assurance, and customer implementation and service teams, the individual is responsible for delivering world-class integration products as part of a dynamic team of B2B developers that is ramping up to meet anticipated demand fueled by rapid domestic and international growth. The ideal candidate is a flexible, enthusiastic, and creative individual with good communication skills who relishes a challenge and is always ready to learn something new. Duties include: Maintain expertise in building transactions and translation maps that support track and trace, serialization, compliance, and other data requirements for the health industry supply chain under government mandate using global B2B data standards such as EPCIS, EDI (X12 and EDIFACT), SAP IDocs, and various flavors of JSON and XML. Create data mapping specifications for transaction and master data sets across all TraceLink supported data exchange formats. Identify opportunities for the map development process improvement Work with the B2B team, Engineering, QA, and customer implementation and services teams to define and document transactional and master data sets in support of TraceLink business applications Design, develop, and document XML schema to support the development of translation maps and TraceLink business applications using XML development tools. Consult with customers and internal stakeholders to evaluate and understand end-to-end business process data exchange requirements and convert these requirements into XML schema and specifications. Serve as a subject matter expert and provide technical support to customer integration projects using a variety of data formats to integrate with TraceLink s software solutions. Provide expertise, support, and mentoring in B2B integration tools and processes to team members, QA, Engineering, Customer Services, Operations teams, and TraceLink management. Participate as B2B integration subject matter and domain expert in the analysis and development of new B2B processes and architecture within the TraceLink system. Position Requirements: A bachelor s degree or equivalent in computer science, IT or related discipline; or at least ten plus years of substantial relevant hands-on experience, training, and certifications. Experience must include the following, which may be gained concurrently: A successful track record in multiple full-cycle ERP implementation projects (SAP, Oracle, SalesForce, etc.), developing internal application to application interfaces, master data conversions, EDI, and other B2B integrations with a variety of trading partners across a number of different industries using a variety of data formats. Hands-on experience creating an XML schema from scratch. Strong experience developing specifications for B2B data translation maps, transactions and other objects. Ability to work with templates. Expert-level knowledge of major B2B and EDI standards and tools, including ANSI X12, SAP IDocs, UN/EDIFACT, and multiple custom and standard XML business transaction formats and technologies, including schema development, XSLT, XPath, and business process modeling. Strong programming experience in Java and/or any other language. Expertise in designing, developing, implementing, and documenting end-to-end integration architectures using commercial enterprise systems such as Contivo Analyst, SAP XI/PI, Sterling Integrator, Seeburger, Tibco, Edifecs SpecBuilder, and others. Experience with GS1 standards such as EPCIS would be a big bonus. Also desirable: experience with Contivo Analyst as a mapping tool and SAP technical skills. Proven creativity in developing and configuring all aspects of EDI and B2B interfaces in enterprise ERP systems and integration platforms, including cross-platform programming, business process modeling, converting between multiple data formats, file transfer, and communications adapter configuration, trading partner management, enveloping, acknowledgements, archiving, and error management. Expertise in documenting and building applications for converting data between different formats using one or more commercial data mapping, conversion, or ETL tools. Knowledge of supply chain business document flows in business areas like sales and distribution, transportation, inventory and warehouse management, production planning, financial accounting and costing. Knowledge of B2B communications protocols and services such as AS2, FTP, SFTP, and EDI VANs is useful.

Company overview: TraceLink s software solutions and Opus Platform help the pharmaceutical industry digitize their supply chain and enable greater compliance, visibility, and decision making. It reduces disruption to the supply of medicines to patients who need them, anywhere in the world. Founded in 2009 with the simple mission of protecting patients, today Tracelink has 8 offices, over 800 employees and more than 1300 customers in over 60 countries around the world. Our expanding product suite continues to protect patients and now also enhances multi-enterprise collaboration through innovative new applications such as MINT. Tracelink is recognized as an industry leader by Gartner and IDC, and for having a great company culture by Comparably. Key Responsibilities: Write clean, maintainable, and efficient code using JavaScript and Java/JavaRx Deploy and manage applications on Kubernetes and cloud platforms (AWS) Design, implement, and maintain high availability solutions. Discuss and elaborate on functional and non-functional requirements with Product Management, Architecture, and QA while ensuring the performance, quality, and responsiveness of the product. Participate in code reviews to ensure code quality and adherence to coding standards Stay up-to-date with emerging technologies and industry trends to ensure our software remains cutting-edge Design, develop, test, and maintain robust, scalable, and high-performance applications software that takes best advantage of our cloud-based fully-distributed architecture Communicate risks and progress in a timely manner to the Scrum Team. Support delivered features by debugging and creating RCA for production issues, working towards short-term and long-term fixes. Adhere to Tracelink s documented software dev life cycle methodology Participate in Agile ceremonies such as sprint planning, daily stand-ups, retrospectives, and reviews. Required Skills and Qualifications: 2-5 years of professional software development experience, primarily in building products for large enterprises. Strong proficiency in JavaScript and Java/JavaRx Solid understanding of RESTful APIs andMicroservices architecture Strong understanding of event-driven architecture and asynchronous messaging Knowledge of working with at least one cloud platform, preferably AWS. Experience with CI/CD pipelines, version control (Git), and infrastructure as code. Demonstrated experience working in an Agile/Scrum environment. Excellent problem-solving skills, communication, and the ability to work both independently and collaboratively. Proficiency in Data Structures and Algorithms. Education: Bachelor s or Master s degree in Computer Science, Engineering, or a related field.

Company overview: TraceLink s software solutions and Opus Platform help the pharmaceutical industry digitize their supply chain and enable greater compliance, visibility, and decision making. It reduces disruption to the supply of medicines to patients who need them, anywhere in the world. Founded in 2009 with the simple mission of protecting patients, today Tracelink has 8 offices, over 800 employees and more than 1300 customers in over 60 countries around the world. Our expanding product suite continues to protect patients and now also enhances multi-enterprise collaboration through innovative new applications such as MINT. Tracelink is recognized as an industry leader by Gartner and IDC, and for having a great company culture by Comparably. Key Responsibilities: Write clean, maintainable, and efficient code using Python and Java/JavaScript Deploy and manage applications on Kubernetes and cloud platforms (AWS) Integrate ML models and GenAI tools that power TraceLink s products Discuss and elaborate on functional and non-functional requirements with Product Management, Architecture, and QA while ensuring the performance, quality, and responsiveness of the product. Participate in code reviews to ensure code quality and adherence to coding standards Stay up-to-date with emerging technologies and industry trends to ensure our software remains cutting-edge Design, develop, test, and maintain robust, scalable, and high-performance applications software that takes best advantage of our cloud-based fully-distributed architecture Communicate risks and progress in a timely manner to the Scrum Team. Support delivered features by debugging and creating RCA for production issues, working towards short-term and long-term fixes. Adhere to Tracelink s documented software dev life cycle methodology Participate in Agile ceremonies such as sprint planning, daily stand-ups, retrospectives, and reviews. Required Skills and Qualifications: 2-5 years of professional software development experience, primarily in building products for large enterprises. Strong proficiency in Java and JavaScript and Python Experience in AI/ML area such as Fine Tune & Evaluation of GenAI models (e.g., Claude, Llama) Prompt Engineering RAG Solid understanding of RESTful APIs and Microservices architecture Strong understanding of event-driven architecture and asynchronous messaging Knowledge of working with at least one cloud platform, preferably AWS. Experience with CI/CD pipelines, version control (Git), and infrastructure as code. Demonstrated experience working in an Agile/Scrum environment. Excellent problem-solving skills, communication, and the ability to work both independently and collaboratively. Proficiency in Data Structures and Algorithms. Education: Bachelor s or Master s degree in Computer Science, Engineering, or a related field.

Company overview: TraceLink s software solutions and Opus Platform help the pharmaceutical industry digitize their supply chain and enable greater compliance, visibility, and decision making. It reduces disruption to the supply of medicines to patients who need them, anywhere in the world. Founded in 2009 with the simple mission of protecting patients, today Tracelink has 8 offices, over 800 employees and more than 1300 customers in over 60 countries around the world. Our expanding product suite continues to protect patients and now also enhances multi-enterprise collaboration through innovative new applications such as MINT. Tracelink is recognized as an industry leader by Gartner and IDC, and for having a great company culture by Comparably. Extend and maintain automation frameworks. Participate in Automation planning & Reviewing automation code. Work closely with our Product Manager & Dev team to create quality plans. Prepare and present clear reports on defect findings that allow developers to quickly and accurately reproduce problems. Build & integrate tooling for automated testing of the TraceLink platform and application. Work closely with engineers building the core TraceLink product to ensure that testability concerns are factored into the design of the product.