Posted:1 day ago|
Platform:
Remote
Part Time
Position : Site Support Engineer- RFID Systems (Only For Men)
Location: Pune
Key Responsibilities:
Customer Support: Respond to support queries via phone, email, WhatsApp, and live chat in a timely and professional manner.
On-site Technical Support: Install, maintain, and troubleshoot RFID systems and related hardware/software at client locations. POS (Point of Sale)
Troubleshooting: Diagnose and resolve issues related to RFID equipment, software, PLCs, and network connectivity.
Client Interaction: Understand client issues, provide clear resolutions, and escalate complex problems when necessary.
Documentation: Maintain detailed records of support activities, site visits, installation notes, and technical issues.
Training & Guidance: Train end-users on operating RFID systems and performing daily checks.
Collaboration: Coordinate with internal engineering teams and external vendors for escalations and hardware/software fixes.
Reporting: Prepare support reports, system logs, and site visit summaries using MS Excel and Word.
Requirements:
Education: Diploma or Bachelor's Degree in Electronics & Telecommunication, Computer Science, or a related field.
Technical Skills: Basic understanding of RFID technology and related hardware.
Familiarity with Linux command-line tools and system logs.
Networking basics (IP configuration, ping, LAN, switches/routers).
Knowledge of anti-theft detection systems is a plus.
Soft Skills: Strong analytical and problem-solving abilities. Excellent communication and customer service skills. Ability to explain technical concepts to non-technical users.
Documentation: Proficiency in Microsoft Excel, Word, and general documentation.
Work Environment: Willingness to travel to client sites for installation and support. Ability to work independently as well as within a team.
PREFERRED ATTRIBUTES
Prior experience in RFID, automation, or hardware support.
Enthusiastic about learning new technologies and systems.
Comfortable working in field-based roles and interacting with clients directly
Experience: 1-3 years
Job Type: Fresher
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
Triedge Solutions
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
2.4 - 3.0 Lacs P.A.
2.4 - 3.0 Lacs P.A.
