963 Shrinkage Control Jobs - Page 7

Job description: Make the P&L report for the store on a regular basis and submit to the management. Maintain compliance with safety and security protocols. Ensure that store ROI per square foot is achieved. Oversee sales team recruitment and shape and facilitate training processes. Address customer complaints and concerns in a professional and timely manner. Set a strong, professional example for mid-level managers and store associates to follow. Prepare detailed reports on buying trends, customer needs, and profit margins, and present these reports to company leadership. Monitor inventory levels and order new items as needed Source, hire, train, and oversee new staff, leading by example and ensuring efficiency in the training process. Undertake financial-planning tasks, including managing the store budget Skills and qualifications Strong communication and interpersonal skills Outstanding customer service skills Experience working in a retail environment, preferably in a QSR. Exp- 07-08 Years

Leading BPO in Kolkata Hiring Operations Manager- International Voice Process Must be working as a Manager or Tenured Deputy Manager in BPO in International Voice Process Handled Team Span of 80+ including Team Leader, Assistant Manager Good in Operations Matrices like SLA, CSAT, Attrition, Shrinkage, NPS CTC UPTO 18LPA Candidate willing to relocate can also Apply Looking for Diversity Candidates Immediate joiners/ 1Month notice Key Roles and Responsibilities Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization's policies and applicable legal requirements Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports) Create and maximize relationships with client partners Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards; define and implement any corrective actions needed to meet operational performance targets Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching Create a positive work environment through employee engagement; resolve employee relation issues in a professional and timely manner Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements Attend business reviews with the client Handle a team of team leaders 7-8 years client facing Work experience in a BPO Key Skills and knowledge: Knowledge of Internet Services, MS Office and Basic Computer Troubleshooting Flexibility to work in any shift and, on weekends Establish a course of action for self and others to accomplish specific goals Demonstrate ability to coach and develop action plans, which maximize performance, and provide effective feedback Demonstrate ability to analyze and improve work processes; establish a course of action for self and others to accomplish a specific goal Work well under pressure and follow through on items to completion while maintaining professional demeanor. Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates Demonstrate ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment Demonstrate ability to mentor, coach and provide direction to team members Willingness to work in a flexible schedule Educational qualification Graduation Interested candidates can mail their cv at simmi@hiresquad.in or call at 8467054123

Leading BPO in Bangalore Hiring Operations Manager- International Voice Process Must be working as a Manager or Tenured Deputy Manager in BPO in International Voice Process Handled Team Span of 80+ including Team Leader, Assistant Manager Good in Operations Matrices like SLA, CSAT, Attrition, Shrinkage, NPS CTC UPTO 14LPA Candidate willing to relocate can also Apply Immediate joiners/ 1Month notice Key Roles and Responsibilities Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization's policies and applicable legal requirements Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports) Create and maximize relationships with client partners Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards; define and implement any corrective actions needed to meet operational performance targets Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching Create a positive work environment through employee engagement; resolve employee relation issues in a professional and timely manner Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements Attend business reviews with the client Handle a team of team leaders 7-8 years client facing Work experience in a BPO Key Skills and knowledge: Knowledge of Internet Services, MS Office and Basic Computer Troubleshooting Flexibility to work in any shift and, on weekends Establish a course of action for self and others to accomplish specific goals Demonstrate ability to coach and develop action plans, which maximize performance, and provide effective feedback Demonstrate ability to analyze and improve work processes; establish a course of action for self and others to accomplish a specific goal Work well under pressure and follow through on items to completion while maintaining professional demeanor. Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates Demonstrate ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment Demonstrate ability to mentor, coach and provide direction to team members Willingness to work in a flexible schedule Educational qualification Graduation Interested candidates can mail their cv at simmi@hiresquad.in or call at 8467054123

Designation : Team Lead / AM / DM Work Station: Chennai ( Adyar ) Shift : General Shift - 09:30 to 06:30 Roles and Responsibilities Manage a team of associates to achieve Service and Sales Deliverables, ensuring effective communication and collaboration among team members. Oversee daily operations, including scheduling, training, and performance management to maintain high levels of productivity. Develop and implement strategies to reduce shrinkage and attrition rates, improving overall efficiency in operations. Monitor key performance indicators (KPIs) such as AHT, SLA management, KRA achievement, and sales team leadership to drive business growth. Ensure compliance with company policies and procedures while handling customer escalations effectively. Qualifications & Experience Graduate/Postgraduate in Business Administration, Customer Experience, or related field. 510 years of experience in complaint management, customer service operations, or customer experience roles. Experience in handling regulatory compliance and audits (preferred in BFSI, Telecom, or Service industries). Exposure to CSAT/NPS program management and analytics. Drop your resume to HR-Mathivanan- 9025990566 / mathivanan.s@matrimony.com

Greeting from Teleperformance...! Looking for immediate joiner Candidate must have experience in Social Media, voice process, customer service, knowledge in BPO and working as a Team Leader/ Lead in Operations department on papers for minimum 1 year, preferably. Should have Hands-on experience in Team management and KPI's like AHT, Shrinkage, Attrition, Occupancy, Rostering, NPS/Csat and Dsat calculations. Excellent communication skills in English. Minimum 2 years' experience in Voice process Salary up to 5 LPA 6 days working Contact - 9449900627, yamanurappa.kuri@teleperformancedbs.com

You will be responsible for managing petty cash, warehouse operations, and inventory control in the store. Your duties will include conducting daily briefings, maintaining all statutory records and registers, and ensuring compliance with audit requirements such as FSSAI and process audits. It will be your responsibility to uphold store policies, strictly follow SOPs, manage floor displays, provide offer updates, and effectively manage inventory to control shrinkage. Additionally, you will be required to maintain all necessary registers accurately. This is a full-time position with health insurance benefits included. The work location for this role is in person.,

Oversee the flow of business during their shift, ensuring smooth operations & customer satisfaction Monitor stock levels, order supplies, & ensure adequate inventory to avoid disruptions. Monitor team performance provide guidance Required Candidate profile Communicate effectively with staff, management, &customers Ensure adherence to safety regulations &company policies Self starter with high motivation level Expected to learn baking

ABFRL is looking for Store Manager to join our dynamic team and embark on a rewarding career journey Delivering excellent service to ensure high levels of customer satisfaction. Motivating the sales team to meet sales objectives by training and mentoring staff. Creating business strategies to attract new customers, expand store traffic, and enhance profitability. Hiring, training, and overseeing new staff. Responding to customer complaints and concerns in a professional manner. Ensuring store compliance with health and safety regulations. Developing and arranging promotional material and in-store displays. Preparing detailed reports on buying trends, customer requirements, and profits. Undertaking store administration duties such as managing store budgets and updating financial records. Monitoring inventory levels and ordering new item

MEGA Walk in Drive!! STARTEK welcomes experienced professionals for the role of Team Lead Your Next Big Win: Lead Our Growth!! HR Name - Alisha A. HR Contact - 8826179338 Date of Interview - 26th August 2025 - 4th September 2025 Interview Location - Startek ITPL, 6th Floor, Explorer Building, Pattandur Agrahara, Whitefield, Bengaluru - 560066. Interview Time - 12:30 PM -- 05:30 PM 5 days working Rotational Shifts and Rotational Week offs Location - Bengaluru About US - Our associates are central to our mission of combining people, technology, and data to deliver customer experience excellence for leading brands. As a global CX solutions provider with 38,000 people in 12 countries, our teams come from many different backgrounds with rich and varied experiences. Our Values unite us, creating a shared set of behaviors that are common to all associates across Startek regardless of region or role. Our Values work together to guide our decision-making and shape the experience of our associates, our clients, and our shareholders. Job Description - Set clear objectives, define roles and responsibilities and ensure each team member aligns with the teams vision. Communicate expectations, goals and feedback to the group regularly and resolve any concerns or issues actively. Identify and address conflicts early, facilitating discussions and finding satisfactory solutions for all parties involved. Support team members professional development by providing opportunities for training and growth. Ensure team compliance with company policies and procedures. Support and guide team members to ensure they meet their individual targets and KPIs. Generate reports on team performance and provide regular updates to senior management. Handle escalated customer complaints and work to resolve them quickly and effectively Monitor team performance metrics, such as call quality, customer satisfaction, and average handle time Identify areas for improvement and implement strategies to enhance team performance and customer satisfaction Coach and train team members to improve their skills and knowledge Conduct regular performance evaluations and provide feedback to team members Collaborate with cross-functional teams to develop and implement customer service initiatives Prepare and present regular reports on team performance to the management team Eligibility Criteria - Minimum Educational Qualification 12th Std.(No Backlogs), Graduation will be preferred. Strong communication and interpersonal skills to interact with customers in a professional and empathetic manner. 1-3 years of experience as Team Lead on role Ability to work under pressure and manage multiple tasks simultaneously. Knowledge of the industry’s best practices and trends for team management. Excellent communication, interpersonal and problem-solving skills. Strong leadership and organisational skills. Excellent analytical and decision-making acumen. Interview Process – HR Screening Operations Round Salary discussion Benefits – Free Transportation (2-way cab provided round the clock) Your Resume Is Your Gateway to Success. Send It Today WhatsApp – 91+ 8826179338 Email – alisha.alexander@startek.com

Key Responsibilities Ensure loss prevention of store. Finding the reasons for loss and taking preventives measures to control loss. RCA preparation of high shrink stores. Conduct process audits on weekly & monthly basis. Ensure to follow SOP in store operations. Daily and Weekly tracking of commercial activities. Ensuring accuracy of stocks Inwards & Outwards. Tracking of inventory moments from store to DC,IST,RTV. Ensuring proper cash controls and timely deposit. Process failure incident reporting to management. Eligibility: Education: (Minimum Qualification) Graduate in Any Stream Experience: 1. Regional loss prevention officer: Experience: Min. 8 Yrs to Max. 12 Yrs Job Location: Anywhere in Karnataka Note:- Candidate should be willing to join/ relocate anywhere in Karnataka Candidate should not have appeared for interview within last Six months at any location for any position

Swiggy is an Indian online food ordering and delivery platform. Founded in 2014, Swiggy is headquartered in Bangalore and operates in more than 500 Indian cities as of September 2021.In August 2020, Swiggy launched its instant grocery delivery service called Instamart using a network of dark stores. In early 2021, the company closed Swiggy Stores and expanded its operations under Instamart. Responsibilities Recommend and advise on best practices of picking and packing to improve Cx experience. Advise partner stores on mechanisms/ processes leading to correct picking/ packing/ billing of Cx orders using appropriate tools and dashboards. Guide partners on proper usage of dashboards and other portals to prevent any inaccuracies leading to Cx impact. Assess the quality of Pods on cleanliness, hygiene and DE issues and suggest measures to enhance smooth Ops leading to better Cx experience. Advise partner stores on speed perception and order fulfillment. Recommend best practices of the same to improve Cx. Provide recommendations to partners for continuous improvement on delivering best Cx metrics. Provide recommendations on the training aspects required to deliver/improve Cx metrics. Provide recommendations to the partners regarding the change in demand pattern/ spike in order volumes due to holidays/ peak season and suggest/ propose measures to prevent any Cx impact. Qualifications Graduate / 3-5 years of retail management experience Must have led 15+ people/ employees at Retail/ Store. Problem solving, data-driven decision-making Adaptability to dynamic situations. Experience from retail/FMCG/ quick commerce Industry. Benefits and Perks: Monthly Incentives. Medical Benefits

Role & responsibilities 1) Oversee daily store operations, ensuring smooth functioning of all departments (grocery, apparel, FMCG, etc.). 2) Drive sales targets, monitor KPIs, and implement strategies to increase footfall and conversion rates 3) Reduce shrinkage, monitor expiry and damage, and ensure proper stock rotation (FIFO). 4) Ensure high customer satisfaction through efficient service, complaint resolution, and staff training 5) Ensure attractive and organized displays in line with marketing guidelines. 6) Recruit, train, schedule, and manage store staff.

Roles and Responsibilities Manage daily store operations, ensuring efficient use of resources and optimal customer satisfaction. Oversee inventory management, including receiving, stocking, and maintaining stock levels to minimize shrinkage. Develop and implement effective sales strategies to drive revenue growth and improve profitability. Lead a team of retail staff members, providing guidance on product knowledge, customer service standards, and performance expectations. Analyze sales data to identify trends and opportunities for improvement.

Were currently hiring for the position of Store Manager/ Department Manager and your profile caught our attention. If you're passionate about retail operations and looking for a new opportunity in the Food & FMCG sector, wed love to connect with you! Location: West Bengal Industry Experience: Prior experience in Food & FMCG is a strong advantage Key Responsibilities: Ensure timely store opening and compliance with all operational procedures Maintain stock levels and implement effective loss prevention measures Manage smooth store operations and daily team coordination Maintain store assets in proper working condition Interact with customers to gather feedback and share insights with the merchandising team Optimize store space for better visibility and customer experience Monitor manpower to maintain productivity and performance Control shrinkage, expiry, and waste through process improvements Please share profiles at manisha.dhiman@moreretail.in

Job Opportunity at iEnergizer: Team Leader - Operations (Voice Process) Click here for more info: https// wa.me/917678370584 Key Requirements: Graduation is mandatory. Minimum 1 year of experience in a similar role, with documented proof. Role: Customer Service Process. Application Process: Only shortlisted candidates will be contacted. Share your CV at pooja.bhardwaj @ienergizer.com . For queries, reach out to 7678370584 Roles & Responsibilities: Thorough understanding of BPO metrics . In-depth knowledge of Attrition, Shrinkage, ACHT, NPS, SLA, and Repeat . Expertise in BPO operations and ability to train and manage team members effectively. Proficiency in Excel for performance-related reporting. Strong time management, leadership, and decision-making skills . Preferred Candidate Profile: Exceptional communication and organizational skills . Willingness to work in a 24x7 environment . Compensation: CTC: Up to 35,000 Interview Details: Contact Person : HR POOJA Contact Number : 7678370584 Email : pooja.bhardwaj@ienergizer.com Timing : Monday to Saturday, 2:00 PM - 5:00 PM Venue : iEnergizer, A-37, Gate No. 2, Sector-60, Noida (Near Sector-59 Metro Station) Additional Information: Candidates must reside in the hiring zone (Noida, Ghaziabad, East Delhi, or South Delhi). Those willing to relocate within a week or complete a virtual interview should WhatsApp their CV along with their name and "TEAM LEADER" to 7678370584 Refer your friends or share the details for more opportunities!

Responsible for managing the store's day2day operations ensuring optimal customer service and achieving sales targets.reporting to store manager Required Candidate profile Microsoft office, excel formulas, Calculation, Planning, pressure handling, timing stretch, Planning, team handling, Situtation handling, Managing overall operation Perks and benefits ESI PF Bonus Incentive Performance bonus

Responsible for managing the store's day2day operations ensuring optimal customer service and achieving sales targets.This role requires a proactive leader who can handle inventory control staff supervision and the implementation of sales strategies Required Candidate profile Microsoft office, excel formulas, Calculation, Planning, pressure handling, timing stretch, Planning, team handling, Situtation handling, Managing overall operation Perks and benefits ESI PF Bonus Incentive Performance bonus

Responsibilities: Lead a voice process team of 15–20 associates. Ensure quality, performance, and process compliance. Handle client escalations and ensure timely resolution. Drive continuous improvement initiatives. Required Candidate profile Eligibility: Graduate in any discipline. Minimum 1 year of experience as a Team Leader in Voice/Customer Service. Strong communication, leadership, and people management skills.

ABFRL is looking for Store Manager to join our dynamic team and embark on a rewarding career journey Delivering excellent service to ensure high levels of customer satisfaction. Motivating the sales team to meet sales objectives by training and mentoring staff. Creating business strategies to attract new customers, expand store traffic, and enhance profitability. Hiring, training, and overseeing new staff. Responding to customer complaints and concerns in a professional manner. Ensuring store compliance with health and safety regulations. Developing and arranging promotional material and in-store displays. Preparing detailed reports on buying trends, customer requirements, and profits. Undertaking store administration duties such as managing store budgets and updating financial records. Monitoring inventory levels and ordering new item

IT WORLD is looking for Stores Manager to join our dynamic team and embark on a rewarding career journey Delivering excellent service to ensure high levels of customer satisfaction. Motivating the sales team to meet sales objectives by training and mentoring staff. Creating business strategies to attract new customers, expand store traffic, and enhance profitability. Hiring, training, and overseeing new staff. Responding to customer complaints and concerns in a professional manner. Ensuring store compliance with health and safety regulations. Developing and arranging promotional material and in-store displays. Preparing detailed reports on buying trends, customer requirements, and profits. Undertaking store administration duties such as managing store budgets and updating financial records. Monitoring inventory levels and ordering new item

Overall operations of the Stores 1.To plan and carry out operations of the store so as to maintain smooth functioning of the store with focus on sales up gradation by maintaining high standards, in accordance with agreed business plans. 2. Ensure upkeep of store premises & manage all the equipments of the store for smooth operational flow. 3. Execution of Shift in the Store as per the agreed plan. 4. Planning for staff deployment during the shift. 5. Carry out local sales Marketing like door hanging, Newspaper insertion, Corporate calling. 6. To carry out staff meeting at periodic intervals and ensure motivation of the team. 7. Preparing different kinds of reports on food cost, inventory, wastage, P&L. 8. Candidate will be responsible for handling Day to day operations, shift Management, Inventory, Food Cost etc Our Recruiters Jahanvi - 7651823919 Reema - 9354692492 Deepika - 81265 71744 Badal - 6201698993

Responsibilities: * Manage retail store operations & merchandise displays * Ensure customer satisfaction through service excellence * Oversee floor management & stock control * Collaborate with HQ on strategic initiatives 8850614047 Health insurance Provident fund Annual bonus

ABOUT THE ROLE: A Store Manager at Specsmakers acts as an important link between strategy and execution. He/she drives the store towards achieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high level of morale among the store staff, developing them, controlling attrition, and ensuring smooth operations at the store. RESPONSIBILITIES: Ensuring that all customers are given the best in customer service Assisting the customers in selecting eyeglasses and sunglasses Working with the store team in assisting them in achieving the store targets Working along with the team members and the store manager in following the store SOP's Ensuring customer queries are handled and escalated and solved at the store level. Performing follow-up calls with customers on feedback and ensuring a higher NPS for the store. Team up with co-workers to ensure proper customer service. Responsible for achieving the monthly and annual sales targets as planned. Follow-up on customer enquiries every day and make sure marketing SMS blasts are sent as per management direction. Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times). The candidate must be Graduate with pleasant personality and good communication skills, Must be fluent in English. Ensure high levels of customer satisfaction through excellent sales service. Greeting customers and find out the needs. Job Benefits & Perks & Sales incentives

Dear Candidate We have urgent opening in 102/108 Ambulance services at Uttar Pradesh for the post of Team Leader .please find the details below & share your resume , if Interested. Company :102/108 Ambulance Services Location :Lucknow Responsibilities: Team Management, Attrition management, Shrinkage, AHT, CSAT, SLA Management, Briefing, Call flow Education : Any Graduate Must be comfortable to work in rotational shift Share your updated resume at the earliest up108_hr5@emri.in

Role & responsibilities Manage Dark Store Operations: Oversee the daily operations of the dark store, ensuring efficient inventory management, order processing, and fulfillment. Inventory Management: Maintain accurate inventory levels, manage stock replenishment, and minimize shrinkage. Team Leadership: Lead, train, and motivate the store team, ensuring optimal performance and adherence to company standards. Scheduling & Staffing: Develop and manage staff schedules, ensuring adequate coverage during peak hours while optimizing labor costs. Customer Satisfaction: Ensure high levels of customer satisfaction by maintaining order accuracy and timely delivery through effective coordination with the last-mile delivery team. Process Optimization: Continuously analyze store performance metrics to identify opportunities for process improvements and implement best practices. Compliance & Safety: Ensure all operations comply with company policies, health and safety regulations, and industry standards. Preferred candidate profile Retail/e-commerce experience Strong leadership, communication & organizational skills Immediate joiners preferred