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3.0 - 8.0 years

5 - 7 Lacs

Jaipur

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Need Female Assistant Store Manager - Fashion Industry Location - Jaipur, JLN Marg Regards Rinky Sharma 7678280504

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6.0 - 10.0 years

4 - 5 Lacs

Bhopal, Bhilai, Raipur

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Job title: Department Manager Experience: 6-10 yrs Location: All over Madhya Pradesh and Chhattisgarh Age-32 years(Max) Industry: Hospitality / QSR/ Manufacturing/ Cinema/FMCG Role & responsibilities Timely opening of Store and adherence to all the processes at store opening Optimum utilisation of manpower & Team Development Customer Satisfaction/ Service, Avoid stock outs, loss of sale Loss Prevention, Customer Satisfaction & Service Pilferage Control Asset Maintenance, customer convenience & service Team Building, Employee Engagement Space Management, Maintain the hygiene, customer service Safety of staff, Customers and assets, avoid loss of sale Smooth Stores operation Statutory Compliance Interested person can share your CV At- hrd.robhopal@dmartindia.com Whatsapp-7000703690

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3.0 - 8.0 years

3 - 6 Lacs

Hospet, Hubli, Bengaluru

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Key Responsibilities Set store sales plans and quotas aligned with business objectives. Maintain Gross Margin, SOH, Segment & Brand mix, Discount management, and other metrics as per business strategy. Implement production, productivity, quality, and customer service standards. Recommend product lines and ensure appropriate merchandise mix. Drive sales, margin, shrink control, inventory management and cost optimization. Manage commercials and statutory compliance. Manage performance and foster teamwork among store staff. Identify and develop talent for critical positions. Address customer feedback to improve service and processes. Stay updated on competition and manage customer escalations. Drive local events and promotions as per marketing calendar. Promote a "Customer Obsessed Culture" to prioritize customer centricity. Key Performance Indicators Business Management: Gross Margin, SOH Segment & Brand mix Discount Management Brand share Finance - Paper/card VM Implementation. Achieve Nos- TGT Vs Ach, RCP, Attachment, EOL. Customer Experience - VOC - Participation, score, SQA, complaints, Loyalty cards. People Management. Business Acumen - profitability, Competition. Jio Business - Activations, Recharges, CAF Rejections

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1.0 - 6.0 years

4 - 7 Lacs

Noida, Mumbai (All Areas)

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Acting TL also works (min 1+ yrs TL exp is must) Candidates must be from CS + Upselling international voice 5 days working || 2 off's Rotational shifts Cabs in odd hours Salary - 6.5 to 7 Lpa For more details Call HR Sanjana @9999129207

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8.0 - 12.0 years

9 - 12 Lacs

Kolkata

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Hi, We are seeking for an Area Sales Manager -East region who has retail background and has a successful track record of closing sales. Job Descriptions:- To set sales target of every store on the basis of last year & current year performance. Preparing sales planning for achieving targets Track sales achievement on daily basis. Area Sales Managers & Store Managers sales performance review on daily/weekly/monthly basis as per set parameters. Closely observation of expenses & Stock replenishments. Stock shuffling & rotation between the stores. Maintain minimum & maximum level of stock in stores as per the sales of the store. To provide training to sales staff & arrange various behavioral base training to store staff. Hiring new store managers. Preparation of various reports and presentation to management. Ensuring proper visual merchandising and coordination with VMs. Controlling shrinkage. Arrangement of sales promotions/discounts New store setting up Ensure Store Sops, ASM checklist must be followed Coordinating with various department in backend. Desirable:- Proven experience working as an area sales manager or in a field sales manager job Track record of meeting and exceeding sales targets Excellent leadership and motivational skills Interested candidate may drop their CV at jobs@cantabilinternational.com.

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4.0 - 7.0 years

5 - 8 Lacs

Bengaluru

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We are hiring for full-time on-site Assistant Store Managers for multiple adidas stores in Bangalore. You will be responsible for day-to-day tasks: Drive store performance by taking ownership of sales & KPIs, Help drive business and maximize sales through customer service, product knowledge, merchandise presentation and promotion Lead in the planning, implementation, and follow up of store operational tasks and projects including but not limited to outbound events and sales networking activities Train and develop a staff to consistently perform to company standards Control store expenses, including staffing, supplies, and services Adhere to processes regarding merchandise display and physical inventory Requirements: 5+ years working experience in retail industry in sales with proven track record to meet or exceed targets and goals, 1+ years above team management experience and ability to manage team member and meet sales target in a fast-paced working environment Excellent written and verbal communication skills Ability to communicate relevant information to all levels of the organization Strong knowledge and proven work experience with retail store operations and systems Benefits/perks like : 6 days work with 9hrs/day Uniform Allowance Mobile Expenses Earned Leave Medical Domiciliary Reimbursement as per company policy over and above Medical Insurance Life Insurance Medical Insurance Accidental Insurance Employee Product Discount Coupons Gratuity Provident Fund

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2.0 - 6.0 years

3 - 5 Lacs

Gurugram

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Handle a team of 30–35 associates in outbound BPO sales, prepare sales reports, dashboards, productivity trackers & conversion metrics, manage multi-channel B2C processes (calls, chats, emails), monitor shrinkage, attrition & team KPIs effectively

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4.0 - 9.0 years

3 - 7 Lacs

Bhiwandi, Mumbai (All Areas)

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Total Inventory management Ensuring efficient stock management, reducing inventory costs Overstock Management Strategy to Reduce Inventory Level, Inventory Optimization Analyzing inventory trends, regular reports on stock levels, turnover rates Required Candidate profile Male, Graduate/PG , 3/5 year experience in Inventory Control ,Analyse Stock Controls, Overstock Demand forecasting,Costing,Data Analysis Residing nearby Bhiwandi or Thane Good knowledge of MIS,ERP

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1.0 - 6.0 years

3 - 4 Lacs

Bengaluru

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Seeking a dynamic Store Manager to lead our team, drive sales, and manage all store operations. You will oversee inventory, customer service, and procurement to ensure an exceptional retail experience. Ideal for a results-driven leader.

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0.0 - 2.0 years

3 - 4 Lacs

Kolhapur

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Job Description Reports to: Store manager Job Location : Kolhapur Position Summary: Department manager Knowledge, Skills & Abilities: Basic English Hardworking Ability to work under pressure Should be flexible to work in shifts allotted Min. Educational Qualifications : Graduate Experience & Eligibility: Min. two years as a department manager, Age 18-35yrs Duties & Responsibilities : Sales Orientation (ABP V/S Achievement) Customer service Stock Management & Shrinkage Control Maintaining Grooming and Punctuality of self and team Team s trainings Maintaining SDM Standards & Section Hygiene Drives sales through engagement of customers and by maintaining look and feel of department. Documents Required: Latest Resume

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5.0 - 10.0 years

3 - 6 Lacs

Hospet

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Role Summary The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer-centric strategies and team leadership. Key Responsibilities Customer Focus Provide exceptional customer service by going the extra mile to ensure customer loyalty. Exhibit emotional intelligence to build trust and rapport with customers. Handle customer queries, concerns, and feedback with professionalism and empathy. Ensure all employees adhere to the companys policies and guidelines, fostering a customer-centric culture. Sales Mastery Drive sales to meet or exceed store sales targets, including achieving category-wise targets. Leverage data insights to optimize inventory and identify growth opportunities. Collaborate with the Visual Merchandising (VM) team to ensure implementation of in-store displays. Leadership Excellence Lead and motivate the store team to achieve high performance through coaching, recognition, and accountability. Manage team dynamics, resolve conflicts, and foster a collaborative work environment. Focus on team development by conducting on-the-job training (OJT) and providing constructive feedback. Manage employee schedules, conduct performance reviews, and address hiring and training needs to ensure optimal staffing. Change Management Adapt to new business strategies and implement changes effectively within the store environment. Encourage flexibility among team members to embrace new processes and technologies. Decision-Making Utilize data insights to make informed decisions that enhance operational efficiency and customer satisfaction. Analyse store performance metrics to identify trends, optimize operations, and implement performance improvements. Allocate resources efficiently to optimize staff productivity and store performance. Store Operations Excellence Oversee comprehensive store management, including visual merchandising, stock management, and shrinkage prevention. Conduct regular audits to ensure the store is functional, presentable, and compliant with company standards. Maintain outstanding store condition. Handle administrative tasks such as managing store expenses, maintaining monthly reports, and updating operational checklists. Candidate Requirement: Bachelors Degree Total 5+ years of retail experience in the fashion industry, min 2 years of experience as a store manager or assistant store manager handled a team of 5+ people. Expert in Microsoft office. Demonstrated success in achieving sales targets and exceeding customer expectations. Exceptional customer service orientation with a strong focus on customer satisfaction. Ability to effectively manage multiple priorities and ensure smooth and efficient store operations. Strong team leadership skills to lead and inspire a team. Excellent communication and interpersonal skills for effective team interaction and conflict resolution. Strong analytical and problem-solving skills to analyze data, identify trends, and make informed decisions. Proficiency in store operations, including visual merchandising, stock management. Understanding of inventory management and loss prevention.

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6.0 - 8.0 years

8 - 12 Lacs

Bengaluru

Work from Office

Seller Development: Category specific seller onboarding Strategic Category Management: Oversee the entire product lifecycle and performance within the assigned category. Cross-Functional Collaboration: Lead alignment with marketing, sales, and supply chain teams to integrate merchandising strategies with broader business goals. Pricing & Promotion Optimization: Execute and refine pricing and promotional strategies, using market insights and platform tools to boost sales and profitability. Data-Driven Inventory Management: Continuously analyze sales and inventory data to manage stock levels proactively, ensure product availability, and identify assortment opportunities. Maximize Category Performance: Drive overall category success, focusing on profitability and enhancing customer satisfaction. Predictive Analytics for Category Gaps: Using data to identify gaps in product assortment or seller types within a category and proactively recruiting sellers to fill those voids.

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1.0 - 5.0 years

2 - 3 Lacs

Kanakapura

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1. Sales & Profitability Achieve department-wise sales targets and growth plans. Analyze daily/weekly/monthly sales and take corrective actions. Monitor shrinkage and implement control measures. 2. Inventory & Stock Management Ensure timely replenishment of stock as per planograms and stock norms. Manage fresh food inventory with FIFO (First-In-First-Out) and FEFO (First-Expiry-First-Out) practices. Coordinate with vendors for product availability and quality. 3. People Management Manage and train floor staff, assign daily tasks, and monitor performance. Ensure adequate staffing during peak hours. Motivate the team for high productivity and customer service. 4. Visual Merchandising & Hygiene Maintain planogram compliance, display aesthetics, and promotional execution. Ensure regular cleaning, temperature checks (for chillers/freezers), and hygiene audits. 5. Customer Service Resolve customer queries and complaints promptly. Ensure availability of popular items and manage substitutions effectively. Interested candidates Share whatsapp your CV to 9353103616 or shaik.reshma@ril.com

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5.0 - 10.0 years

3 - 6 Lacs

Agra

Work from Office

1- Store Sales Operations 2- Profitability Management 3- Store Handling, Store Management 4- People Management, Inventory Management, Shrinkage Control, VM, 5- Marketing - BTL activities 6- Strong in Analytics', Business Knowledge Required Candidate profile Only from Large format fashion Retail. Good in Communication & Presentable Must be Graduate Willing to relocate Anywhere in MP and CG Perks and benefits Fooding+ Canteen Facilities

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2.0 - 6.0 years

3 - 4 Lacs

Gurugram

Work from Office

Responsibilities: * Manage team performance & productivity * Ensure customer satisfaction through CSAT monitoring * Oversee rostering & floor management * Lead by example with strong communication skills Provident fund Annual bonus

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1.0 - 3.0 years

3 - 4 Lacs

Noida

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We are looking for a Team Leader is responsible for managing a team of Sales Executives to ensure they meet their performance targets in terms of login hours, talk time, and conversions. The role involves daily monitoring, performance reviews, conducting RCA (Root Cause Analysis), providing feedback, and ensuring overall productivity and motivation of the team. Responsibilities Team Management. RCA Analysis Monitoring and Reporting. Training and Development Motivation and Recognition Attendance and Shrinkage Management Roster Creation Requirements Proven experience as a Team Leader or similar role in a sales or customer service environment. Strong analytical skills to perform RCA and monitor performance metrics. Excellent communication and leadership skills. Ability to motivate and engage a team. Proficient in using performance tracking tools like Metabase Pro and T-live Dashboard. Strong organizational skills to manage rosters and training schedules. Logistics Location : Noida (Work from Office) Compensation: 3 - 4 LPA Joining Date : ASAP! Why should you consider us seriously? We believe that long-term, people over product and profits, prioritize culture over everything else. See Glassdoor reviews. We are a well-balanced team of experienced entrepreneurs and are backed by top investors across India and Silicon Valley (Chiratae Ventures, Blume Ventures, Abstract Ventures, Emergent Ventures; Senior execs at Google, Square, Genpact & Flipkart; Co-founders of Infosys, Snapdeal, Slideshare, Zomato, etc.) Freedom and Responsibility Entrepreneurial Team Exponential Growth Healthcare (Physical & Mental Wellness) Please Note: SquadStack is committed to a diverse and inclusive workplace. SquadStack is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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6.0 - 11.0 years

3 - 4 Lacs

Gajraula, Orai, Auraiya

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Role & responsibilities Greeting customers when they enter store and coaching the team to do the same Displaying commitment towards providing exceptional Customer Service and ensuring that Lenskart associates also treat Customer Satisfaction as a priority Dealing with customer service issues such as queries and complaints at store level and ensuring this is consistent with the team Driving sales vs. plan (Attrition Control) Cash & Inventory management Supervision SOP adherence & implementation Store upkeep & maintenance Preferred candidate profile Minimum qualification: Graduate Ability to act as a link between strategy and execution Ability to develop and inspire people to achieve their best Ability to build rapport and trusting relationships Ability to understand stated and unstated needs of the customer and offer solutions Clear communication and active listening skills Ability to adapt to a changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority Whatsapp your CV - 9680019364

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1.0 - 6.0 years

4 - 6 Lacs

Noida

Work from Office

Bulk Hiring | Team Leads International Voice Process Location: Noida Mode: Work from Office Industry: BPO / Customer Service Work Type: Full-Time Experience Required: 1 to 6 years About the Company: We are a trusted recruitment partner for multiple international BPO brands across India. Currently, we are hiring experienced professionals to join as Team Leads for a premium International E-commerce Voice Process . This is a bulk requirement , and we are looking for immediate joiners. Key Responsibilities: Lead, manage, and mentor a team of customer service executives. Ensure adherence to performance metrics such as AHT, CSAT, Quality, and SLA. Conduct regular team huddles, performance reviews, and coaching sessions. Manage escalations and ensure timely resolution. Prepare and share weekly/monthly performance dashboards with stakeholders. Work closely with operations and quality teams for process improvement. Eligibility Criteria: Graduate in any stream (mandatory). Minimum 1 year of experience as an SME or Team Lead in an international voice process. Total BPO experience of at least 2 to 6 years preferred. Strong communication skills and team management capability. Comfortable with rotational shifts and a 6-day working structure. Immediate joiners preferred. Compensation & Benefits: Salary: 4.75 LPA to 6.75 LPA. Up to 30% hike based on current CTC and interview performance. Performance-based incentives and employee benefits as per company policy. How to Apply: Interested candidates can share their updated CVs via WhatsApp to 9696714723 (Homa) . If the call is not answered, kindly drop a message mentioning the position: "Team Lead – International Voice Process. Stay Updated: WhatsApp Hiring Channel: https://whatsapp.com/channel/0029VaLXmHBEKyZFIm6giY0 LinkedIn Profile: https://www.linkedin.com/in/homafaijani #BulkHiring #TeamLeadJobs #InternationalBPO #VoiceProcess #BPOJobs #NoidaJobs #GurgaonHiring #CustomerSupportJobs #LeadershipRoles #HiringNow #ShiningStarsRecruitment #ImmediateJoiners

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1.0 - 4.0 years

7 - 11 Lacs

Avadi, Chennai, Kanchipuram

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We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank. The ideal candidate will have 1-4 years of experience in the BFSI industry, preferably with a background in Merchant OD. Roles and Responsibility Develop and maintain strong relationships with merchants to increase business opportunities. Identify new business prospects and expand existing customer relationships. Provide excellent customer service and support to ensure high levels of satisfaction. Collaborate with internal teams to achieve sales targets and improve overall performance. Analyze market trends and competitor activity to stay ahead in the industry. Build and maintain a strong network of contacts within the community. Job Requirements Proven experience in relationship management, preferably in the BFSI industry. Strong understanding of merchant operations and financial products. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Strong analytical and problem-solving skills. Adaptability to changing circumstances and priorities.

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7.0 - 10.0 years

9 - 12 Lacs

Kumbakonam, Nagapattinam

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We are looking for a highly skilled and experienced Branch Manager to lead our retail team in the BFSI sector. The ideal candidate will have 7-10 years of experience in managing teams and driving business growth. Roles and Responsibility Manage and supervise a team of sales professionals to achieve business objectives. Develop and implement strategies to increase customer acquisition and retention. Build and maintain relationships with key stakeholders, including customers, colleagues, and management. Analyze market trends and competitor activity to identify opportunities for growth. Monitor and control expenses to ensure profitability and efficiency. Coach and train team members to enhance their skills and performance. Job Requirements Strong leadership and management skills with the ability to motivate and inspire teams. Excellent communication and interpersonal skills to build strong relationships. Proven track record of achieving business targets and driving growth. Ability to analyze data and make informed decisions to drive business outcomes. Strong problem-solving and decision-making skills to resolve complex issues. Experience in the BFSI sector, preferably in a similar role as a Branch Manager.

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8.0 - 13.0 years

12 - 14 Lacs

Kolkata

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Leading BPO in Kolkata Hiring Operations Manager- International Voice Process Must be working as a Manager or Tenured Deputy Manager in BPO in International Voice Process Handled Team Span of 80+ including Team Leader, Assistant Manager Good in Operations Matrices like SLA, CSAT, Attrition, Shrinkage, NPS CTC UPTO 15LPA Candidate willing to relocate can also Apply Looking for Diversity Candidates Immediate joiners/ 1Month notice Key Roles and Responsibilities Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization's policies and applicable legal requirements Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports) Create and maximize relationships with client partners Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards; define and implement any corrective actions needed to meet operational performance targets Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching Create a positive work environment through employee engagement; resolve employee relation issues in a professional and timely manner Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements Attend business reviews with the client Handle a team of team leaders 7-8 years client facing Work experience in a BPO Key Skills and knowledge: Knowledge of Internet Services, MS Office and Basic Computer Troubleshooting Flexibility to work in any shift and, on weekends Establish a course of action for self and others to accomplish specific goals Demonstrate ability to coach and develop action plans, which maximize performance, and provide effective feedback Demonstrate ability to analyze and improve work processes; establish a course of action for self and others to accomplish a specific goal Work well under pressure and follow through on items to completion while maintaining professional demeanor. Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates Demonstrate ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment Demonstrate ability to mentor, coach and provide direction to team members Willingness to work in a flexible schedule Educational qualification Graduation Interested candidates can mail their cv at simmi@hiresquad.in or call at 8467054123

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1.0 - 6.0 years

2 - 5 Lacs

Hyderabad

Work from Office

Role & responsibilities 1) Store Manager & Asst. Store Manager: Ensuring timely store opening & adherence to all store opening processes. Optimal utilization of manpower, team development, team building, & employee engagement Responsible for customer satisfaction, services and customer convenience. Asset maintenance, loss prevention, pilferage control, avoiding stockouts, and loss of sale Space management, maintaining hygiene & safety of staffs & customers Smooth stores operations & compliance Oversee the receipt, storage, and distribution of goods, ensuring accuracy and timeliness. Monitor inventory levels and perform regular stock checks to maintain accurate records. Implement and enforce proper inventory management procedures, including cycle counts and stock rotation. Maintain hygiene & grooming standard of staff & Own 2) Retail Store Supervisor: Sales : Supervise CSA staff, assign duties, and prepare work schedules Inventory : Maintain inventory levels, order new stock, and reconcile cash receipts Customer service : Respond to customer complaints and inquiries, and ensure customers receive quality goods and services Store image : Maintain the store's visual standards, such as cleanliness, signage, and displays Safety and security : Ensure that safety and security procedures are followed Reports : Prepare reports on sales volumes, product supply, and human resources Online sales : Assist with online sales, such as scheduling workers to fulfill orders Contact Person: HR Yaseen: 9603184186

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8.0 - 13.0 years

5 - 11 Lacs

Hyderabad

Work from Office

Operations Manager – BPO (Sales & Support) | 12+ yrs exp | Lead teams, drive KPIs, ensure SLA, boost sales & service | Location: Hyderabad

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2.0 - 4.0 years

6 - 8 Lacs

Pune

Work from Office

Role & responsibilities Collaboration for product life cycle within functions Demand Forecasting: Read and analysis and updating of demand forecasts Inventory Management: Understand concept and make business decision on inventory management for seasons Data Interpretation: Utilize Tableau to generate and interpret exception reports for inventory management Trend Analysis: Be part of weekly projections on moving parts for analysis on Inventory planning Performance Review: Analyze the Demand Analysis report to assess sales trends and item performance, making strategic recommendations for future media and marketing initiatives. Operational Efficiency: Review & Evaluate stock levels to provide insights on backorders, cancellations, etc. Cross-Departmental Coordination: Collaborate with the production department on reorder placements, actively monitoring purchase order (PO) shipping statuses and delivering timely updates to senior management. Backorder Management: Track and prioritize top backorder and anticipated backorder items Overstock Strategy: Identify overstocks and develop actionable strategies & inputs of promotions Liquidation Oversight: Maintain overstock disposition codes and identify end-of-season overstocks as reporting KPI Achievement: Drive efforts to meet service KPI goals related to backorders and cancellations Preferred candidate profile Ability to learn and understand demand forecasting concepts and apply knowledge on the job with strong analytical skills. Ability to effectively operate in a fast-paced, business-decision driving analytical environment. Ability to demonstrate intermediate skill level in MS Excel, including formulating pivot tables, if statements, vlookup statements, etc. Passionate about working with business partners to identify opportunities, driving business decisions with data and analysis. Proactive, self-directed, strategic, and tactical with an intellectual curiosity for analyzing and interpreting information. Strong communication skills with the ability to interact collaboratively and influence others without authority. Functional knowledge of Inventory Management principles and KPIs of OTB, sell through and inventory turn rates, COGS variance, WOS, etc. Perks and Benefits One way Cab service 5-day work week, 2 rotational days off. 24*7 Work shifts, Major US Shift.

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4.0 - 9.0 years

3 - 4 Lacs

Bengaluru

Work from Office

Roles and Responsibilities Manage daily operations of the store, ensuring efficient use of resources and optimal customer satisfaction. Oversee sales team performance, providing guidance on product knowledge, customer service standards, and goal setting. Conduct inventory management tasks such as ordering stock, receiving deliveries, and maintaining accurate records. Ensure visual merchandising standards are met by implementing effective displays and promotions. Analyze sales data to identify trends and opportunities for improvement. Preferred candidate: Any 12th Pass/ 10th Pass/ Any Grad Minimum 2 years as Store Manager in recent previous role Total of minimum 4+ years in Retail.

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