963 Shrinkage Control Jobs - Page 11

Hi Job-Seekers!!! Greeting from ShiningstarsITPL!! HIRING FOR OPERATIONS TEAM LEAD POSITION FOR MULTINATIONAL BPO Location- Bangalore (Shivaji Nagar & Kundlu Gate) Position - Team Lead Requirement - Graduate with minimum 1 year as Operations Team Lead & Total 4 years Experience in BPO can Apply. ROLE & RESPONSIBILITIES Managing and overseeing the work of employees Monitoring employee performance and providing feedback Assisting in administrative tasks like scheduling meetings Assisting the manager in organising, planning and implementing strategy Handling inventory management and ordering supplies Training and coaching new employees Maintaining records and files Assist in budgeting and resource allocation Salary - upto 5LPA (Depending upon last drawn) Interview Mode - Walk-in Language - English + Hindi Apply Now! Don't miss this opportunity to kick-start your career with a professional and growth-oriented company. Contact Person: Kaynat Khan (Team Leader) Mobile: +91-8957778258 Drop a text or WhatsApp your resume for quick response and interview scheduling. Thanks & Regards Kaynat Khan Team Leader ShiningstarsITPL

Role & responsibilities Managing and monitoringdelinquent account collection for the assigned portfolio and a team of team managers and team leaders • Managing a team of TeamManagers and Team Leaders • Coordinating with Business and collection functionsacross locations • Appointing,managing & developing collection vendors to ensure collections fromdelinquent customers. • Ensuringcall centre activities are supported by robust field management. • Preparing MIS reports to provide feedback toseniors, viz. Collection, work flow • Defining theparameters for evaluating and reviewing the pickup activities and implementingcorrective actions. • Putting vendor management in proper shape to ensuresmoother operations. • Formulatingvarious processes related to customer services in initial phase and theircompliance. • Conducting meetings for setting up objectives anddesigning or streamlining processes to ensure smooth functioning of operations. • Ensuring collection strategy execution as per planand capacity Maintaining Attrition level • Hygiene Check, Hands on with IT and dialer,Attrition and Leave forecast report audit • Forecasting of the workload on the basis ofhistoric data, trend analysis, market growth, deciding monthly & weekly process targets • Should take care of branch Admin Work and Employee Engagement activity

Role Summary The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer-centric strategies and team leadership. Key Responsibilities Customer Focus Provide exceptional customer service by going the extra mile to ensure customer loyalty. Exhibit emotional intelligence to build trust and rapport with customers. Handle customer queries, concerns, and feedback with professionalism and empathy. Ensure all employees adhere to the companys policies and guidelines, fostering a customer-centric culture. Sales Mastery Drive sales to meet or exceed store sales targets, including achieving category-wise targets. Leverage data insights to optimize inventory and identify growth opportunities. Collaborate with the Visual Merchandising (VM) team to ensure implementation of in-store displays. Leadership Excellence Lead and motivate the store team to achieve high performance through coaching, recognition, and accountability. Manage team dynamics, resolve conflicts, and foster a collaborative work environment. Focus on team development by conducting on-the-job training (OJT) and providing constructive feedback. Manage employee schedules, conduct performance reviews, and address hiring and training needs to ensure optimal staffing. Change Management Adapt to new business strategies and implement changes effectively within the store environment. Encourage flexibility among team members to embrace new processes and technologies. Decision-Making Utilize data insights to make informed decisions that enhance operational efficiency and customer satisfaction. Analyse store performance metrics to identify trends, optimize operations, and implement performance improvements. Allocate resources efficiently to optimize staff productivity and store performance. Store Operations Excellence Oversee comprehensive store management, including visual merchandising, stock management, and shrinkage prevention. Conduct regular audits to ensure the store is functional, presentable, and compliant with company standards. Maintain outstanding store condition. Handle administrative tasks such as managing store expenses, maintaining monthly reports, and updating operational checklists. Candidate Requirement: Bachelors Degree Total 5+ years of retail experience in the fashion industry, min 2 years of experience as a store manager or assistant store manager handled a team of 5+ people. Expert in Microsoft office. Demonstrated success in achieving sales targets and exceeding customer expectations. Exceptional customer service orientation with a strong focus on customer satisfaction. Ability to effectively manage multiple priorities and ensure smooth and efficient store operations. Strong team leadership skills to lead and inspire a team. Excellent communication and interpersonal skills for effective team interaction and conflict resolution. Strong analytical and problem-solving skills to analyze data, identify trends, and make informed decisions. Proficiency in store operations, including visual merchandising, stock management. Understanding of inventory management and loss prevention.

Role Summary The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer-centric strategies and team leadership. Key Responsibilities Customer Focus Provide exceptional customer service by going the extra mile to ensure customer loyalty. Exhibit emotional intelligence to build trust and rapport with customers. Handle customer queries, concerns, and feedback with professionalism and empathy. Ensure all employees adhere to the companys policies and guidelines, fostering a customer-centric culture. Sales Mastery Drive sales to meet or exceed store sales targets, including achieving category-wise targets. Leverage data insights to optimize inventory and identify growth opportunities. Collaborate with the Visual Merchandising (VM) team to ensure implementation of in-store displays. Leadership Excellence Lead and motivate the store team to achieve high performance through coaching, recognition, and accountability. Manage team dynamics, resolve conflicts, and foster a collaborative work environment. Focus on team development by conducting on-the-job training (OJT) and providing constructive feedback. Manage employee schedules, conduct performance reviews, and address hiring and training needs to ensure optimal staffing. Change Management Adapt to new business strategies and implement changes effectively within the store environment. Encourage flexibility among team members to embrace new processes and technologies. Decision-Making Utilize data insights to make informed decisions that enhance operational efficiency and customer satisfaction. Analyse store performance metrics to identify trends, optimize operations, and implement performance improvements. Allocate resources efficiently to optimize staff productivity and store performance. Store Operations Excellence Oversee comprehensive store management, including visual merchandising, stock management, and shrinkage prevention. Conduct regular audits to ensure the store is functional, presentable, and compliant with company standards. Maintain outstanding store condition. Handle administrative tasks such as managing store expenses, maintaining monthly reports, and updating operational checklists. Candidate Requirement: Bachelors Degree Total 5+ years of retail experience in the fashion industry, min 2 years of experience as a store manager or assistant store manager handled a team of 5+ people. Expert in Microsoft office. Demonstrated success in achieving sales targets and exceeding customer expectations. Exceptional customer service orientation with a strong focus on customer satisfaction. Ability to effectively manage multiple priorities and ensure smooth and efficient store operations. Strong team leadership skills to lead and inspire a team. Excellent communication and interpersonal skills for effective team interaction and conflict resolution. Strong analytical and problem-solving skills to analyze data, identify trends, and make informed decisions. Proficiency in store operations, including visual merchandising, stock management. Understanding of inventory management and loss prevention.

Role Summary The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer-centric strategies and team leadership. Key Responsibilities Customer Focus Provide exceptional customer service by going the extra mile to ensure customer loyalty. Exhibit emotional intelligence to build trust and rapport with customers. Handle customer queries, concerns, and feedback with professionalism and empathy. Ensure all employees adhere to the companys policies and guidelines, fostering a customer-centric culture. Sales Mastery Drive sales to meet or exceed store sales targets, including achieving category-wise targets. Leverage data insights to optimize inventory and identify growth opportunities. Collaborate with the Visual Merchandising (VM) team to ensure implementation of in-store displays. Leadership Excellence Lead and motivate the store team to achieve high performance through coaching, recognition, and accountability. Manage team dynamics, resolve conflicts, and foster a collaborative work environment. Focus on team development by conducting on-the-job training (OJT) and providing constructive feedback. Manage employee schedules, conduct performance reviews, and address hiring and training needs to ensure optimal staffing. Change Management Adapt to new business strategies and implement changes effectively within the store environment. Encourage flexibility among team members to embrace new processes and technologies. Decision-Making Utilize data insights to make informed decisions that enhance operational efficiency and customer satisfaction. Analyse store performance metrics to identify trends, optimize operations, and implement performance improvements. Allocate resources efficiently to optimize staff productivity and store performance. Store Operations Excellence Oversee comprehensive store management, including visual merchandising, stock management, and shrinkage prevention. Conduct regular audits to ensure the store is functional, presentable, and compliant with company standards. Maintain outstanding store condition. Handle administrative tasks such as managing store expenses, maintaining monthly reports, and updating operational checklists. Candidate Requirement: Bachelors Degree Total 5+ years of retail experience in the fashion industry, min 2 years of experience as a store manager or assistant store manager handled a team of 5+ people. Expert in Microsoft office. Demonstrated success in achieving sales targets and exceeding customer expectations. Exceptional customer service orientation with a strong focus on customer satisfaction. Ability to effectively manage multiple priorities and ensure smooth and efficient store operations. Strong team leadership skills to lead and inspire a team. Excellent communication and interpersonal skills for effective team interaction and conflict resolution. Strong analytical and problem-solving skills to analyze data, identify trends, and make informed decisions. Proficiency in store operations, including visual merchandising, stock management. Understanding of inventory management and loss prevention.

Roles and Responsibilities Manage store operations, including inventory management, stock control, and visual merchandising. Oversee sales team performance, provide guidance on customer service standards, and resolve customer complaints. Ensure compliance with company policies and procedures related to retail sales and store management. Maintain accurate records of sales data, inventory levels, and other relevant metrics. Implement effective loss prevention measures to minimize shrinkage and reduce costs. Please share your CV to soumya.s@fabindia.net or 8590055505.

Oversee the flow of business during their shift, ensuring smooth operations & customer satisfaction Monitor stock levels, order supplies, & ensure adequate inventory to avoid disruptions. Monitor team performance provide guidance. Required Candidate profile Communicate effectively with staff, management, &customers Ensure adherence to safety regulations &company policies Self starter with high motivation level Expected to learn baking

Industry needed - Hydraulics / Pnuematics /Agri machinery / Construction equipment / Automotive Role & responsibilities : Responsible for managing systems in the factory related packing material, raw material store, finish product store and logistics management. Receipt: Creation of receipt notes and tracking of issues for parts. Storage : Binning of parts to respective location. Preservation arrangement of parts to avoid damage and decay during storage. Maintaining inventory of all BOM & NonBOM materials. Line Feeding : Issuance of material to assembly based on requirements and updating the system for the stock. Conducting perpetual and periodic inventory to ensure accuracy of physical stock Vs. system stock. Packing: Responsible for packaging for all types of domestic dispatch, export discpatch and spares dispatches. and their storage. Dispatch: Managing the logistics and documentation required for the domestic and export dispatches from the plant. Preparation of finish goods packing list as per customer order and transportation arrangement. Tracking the movement of job works parts and ensuring on time inwarding for production. Monthly reconciliation of direct material. Conducting the monthly and quarterly health check of inventory. Analysis of discrepancy based on high quantity and high value parts. Continuous improvement in stores through kaizen and TPM / Lean practices Desired profile: Minimum 10 to 15 years of experience in engineering industry preferably in Hydraulics / Pnuematics /Agri machinery / Construction equipment / Automotive Knowledge and experience of supply chain management Should be able to work in a team with a positive and learning attitude

Key Responsibilities Inventory Management: Monitor and maintain accurate inventory records using [e.g., ERP system, inventory management software]. Conduct regular physical inventory counts and reconcile with system records. Identify and investigate discrepancies, implementing corrective actions. Track inventory movement, including receipts, transfers, and disbursements. Stock Control: Ensure optimal stock levels to meet demand while minimizing holding costs. Identify slow-moving or obsolete inventory and recommend appropriate actions. Implement and maintain inventory control procedures and policies. Receiving & Dispatch: Oversee the receiving of goods, verifying quantities and quality against purchase orders. Coordinate with warehouse staff for efficient storage and retrieval of items. Ensure timely and accurate dispatch of goods, preparing necessary documentation. Reporting & Analysis: Generate regular inventory reports (e.g., stock levels, turnover, aging). Analyze inventory data to identify trends, forecast demand, and suggest improvements. Provide insights to management on inventory performance and potential risks. Collaboration: Liaise with procurement, sales, and production departments to align inventory with business needs. Communicate effectively with suppliers and logistics partners regarding deliveries and returns. Compliance & Safety: Ensure compliance with all safety regulations and company policies related to inventory handling and storage. Maintain a clean and organized inventory area.

JOB DESCRIPTION-STORE MANAGER Title Store Manager Reporting to Area Operations Manager Skip Level City/Zonal Manager About Lenskart With a mission to give India a vision, Lenskart.com is India's fastest growing eyewear company. Lenskart's products include prescription eyewear, branded contact lenses and sunglasses, all equipped with the customers eye powers. About the Role A Store Manager at Lenskart acts as an important link between strategy and execution. He/she drives the store towards achieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high level of morale among the store staff, developing them, controlling attrition, and ensuring smooth operations at the store. Responsibilities Area Activities expected to be performed by a Lenskart Store Manager Greeting customers when they enter store and coaching the team to do the same Displaying commitment towards providing exceptional Customer Service and ensuring that Lenskart associates also treat Customer Satisfaction as a priority Dealing with customer service issues such as queries and complaints at store level and ensuring this is consistent with the team Customer focus: Driving Net Promoter Score Striving to have long lasting and fruitful relationships with each of our customers Driving the sales of the store to meet the allotted targets by allocating the targets to the staff Developing a culture of high sales performance expectations, i.e. Sales Leadership Motivating and inspiring the field team to drive for results Driving sales vs. plan Assessing field capability and establish performance priorities at group level Assisting in recruiting and selecting high potential staff People development Providing effective on-the-job training and guidance to team members making use of company training modules Delivering clear, motivating and constructive feedback in a timely manner to all retail associates Evaluating the training needs of store associates and working closely with L&D department to execute the developmental plan (Attrition Control) Understanding the reasons for attrition and taking measures to control it Monitoring cash reconciliation to ensure there is no mismatch of store funds Ensuring availability of required merchandise and services Conducting stocktakes regularly Cash & Inventory management Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed Performing the necessary quality checks for the new products Working very closely with other departments till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Ensuring that all store employees, including the Optometrist, are taken care of and their issues are resolved Supervision Ensuring that the eye check-ups are conducted as per the SOP and maintain high quality standards Ensuring that all SOPs for retail are implemented successfully and adhered to by store employees Updating colleagues on business performance, new initiatives and other important issues Scheduling the teams shift timings to meet the stores business needs and demands Ensuring staffing levels are adequate to effectively operate the store SOP adherence & implementation Maintaining the store as per Lenskart standards, regularly cleaning the frames and other equipment at the store Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store Store upkeep & maintenance Personal attributes & competencies Minimum qualification: Graduate Ability to act as a link between strategy and execution Ability to develop and inspire people to achieve their best Ability to build rapport and trusting relationships Ability to understand stated and unstated needs of the customer and offer solutions Clear communication and active listening skills Ability to adapt to a changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority

Hiring | Team Lead | Inbound Voice Process | Domestic E-commerce | Bangalore We are hiring experienced Team Leaders for a domestic voice process (e-commerce) with a multinational BPO in Bangalore . This is a great opportunity for professionals passionate about operations, people management, and customer satisfaction. Job Title: Team Lead Customer Support (Inbound Voice) Location: Bangalore Industry: BPO – E-commerce Voice Process Employment Type: Full-Time | Work from Office Key Responsibilities: Lead and manage a team of customer service representatives handling inbound calls Ensure smooth floor operations and adherence to SLAs, AHT, and CSAT targets Handle escalations and resolve customer issues effectively Monitor shrinkage, attrition, roster adherence, and daily reporting Drive continuous improvements in team performance through coaching and feedback Collaborate with cross-functional departments for seamless workflow Conduct regular team huddles, reviews, and performance tracking Eligibility Criteria: Graduate in any stream (mandatory) Minimum 4 years of overall BPO experience At least 1 year of on-paper team leading/people management experience in BPO operations Excellent communication in English and Hindi Strong leadership and analytical skills Should be comfortable with 24/7 rotational shifts (Day shifts for females) Immediate joiners preferred Salary & Benefits: Salary: Up to 5.5 LPA (based on current package and experience) 6 days working, rotational week offs No cab facility provided How to Apply: Interested candidates can share their updated resume on WhatsApp at 9696714723 (Homa) . If the call goes unanswered, kindly drop a message mentioning the role. Stay Updated: Follow our WhatsApp hiring channel for future openings: https://whatsapp.com/channel/0029VaLXmHBEKyZFIm6giY0 #Hiring #TeamLeader #BangaloreJobs #VoiceProcess #EcommerceSupport #DomesticBPO #OperationsLeadership #TeamHandling #CustomerServiceJobs #ImmediateJoiners #CareerOpportunity #ShiningStarsITPL #ApplyNow

Role Overview: The Loss Prevention Senior Executive plays a critical role in safeguarding company assets, ensuring inventory accuracy, and preventing shrinkage across retail outlets and warehouses. This role involves working closely with store operations, security teams, and supply chain functions to proactively identify and mitigate risks. Key Responsibilities: Monitor and analyze shrinkage trends across retail outlets and take preventive action. Conduct regular store audits, surprise checks, and inventory verifications. Implement and enforce SOPs related to security, inventory control, and cash handling. Investigate internal and external thefts, stock discrepancies, and suspicious activities. Support the installation, maintenance, and monitoring of CCTV and EAS (Electronic Article Surveillance) systems. Coordinate with store managers and staff to conduct training on loss prevention awareness and fraud control. Liaise with law enforcement agencies as required during investigations. Maintain and update reports related to store audits, theft incidents, and compliance checks. Collaborate with cross-functional teams (HR, Operations, Finance) to ensure overall store discipline and adherence to policies. Key Requirements: 35 years of experience in Loss Prevention in a retail or FMCG environment . Strong knowledge of theft/fraud detection techniques and audit procedures. Familiarity with security systems like CCTV, alarm systems, and EAS. Good communication, investigation, and reporting skills. Ability to travel frequently across multiple store locations. Preferred Skills: Detail-oriented with strong analytical skills. Ability to handle sensitive situations with discretion. Knowledge of legal procedures related to retail theft and fraud. Contact Person: Gautam B. Contact no: 9591572591 (Whatsapp resume) (Request to connect those who have hands-on experience in Loss Prevention)

International Chat + Retail experience is MUST 5+ yrs exp (1 yr TL) |6–8.5 LPA 7+yrs exp (2 yrs as TL) | 9–12.5 LPA 10+ yrs exp (2+ yr as Manager) | 13–18.5 LPA Graduate US shift Both side Cab Shruti - 9891918226 shruti.imaginators22@gmail.com Required Candidate profile Mandate Exp: International Chat + Retail experience CSAT, Attrition, Shrinkage, KPI, KRA, Performance Matrix Need Excellent Communication Skills Need immediate joiners or 15 days of notice

Exciting Career Opportunity with Knack Global! Knack Global, a rapidly growing company, is currently seeking individuals for the position of Team Leader/Senior Team Leader in the DME AR domain. As a potential candidate, you should possess a minimum of 7 years of experience in DME AR, along with at least 2 years of experience in a Team Leader role. Your expertise in DME AR, coupled with a strong understanding of shrinkage control and team management, will be key assets in this position. Additionally, your experience in process improvement and client management will contribute to the success of the team. The selected candidate will be offered a competitive salary in accordance with company standards. The location of work will be in Jaipur, with the expectation of working from the office. Immediate joiners are preferred for this role. If you meet the specified eligibility criteria and possess the requisite skills, we encourage you to share your resume with us at mukesh.godharwal@knackglobal.com. Please note that only candidates with a background in DME are eligible to apply for this position.,

Role Summary The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer-centric strategies and team leadership. Key Responsibilities Customer Focus Provide exceptional customer service by going the extra mile to ensure customer loyalty. Exhibit emotional intelligence to build trust and rapport with customers. Handle customer queries, concerns, and feedback with professionalism and empathy. Ensure all employees adhere to the companys policies and guidelines, fostering a customer-centric culture. Sales Mastery Drive sales to meet or exceed store sales targets, including achieving category-wise targets. Leverage data insights to optimize inventory and identify growth opportunities. Collaborate with the Visual Merchandising (VM) team to ensure implementation of in-store displays. Leadership Excellence Lead and motivate the store team to achieve high performance through coaching, recognition, and accountability. Manage team dynamics, resolve conflicts, and foster a collaborative work environment. Focus on team development by conducting on-the-job training (OJT) and providing constructive feedback. Manage employee schedules, conduct performance reviews, and address hiring and training needs to ensure optimal staffing. Change Management Adapt to new business strategies and implement changes effectively within the store environment. Encourage flexibility among team members to embrace new processes and technologies. Decision-Making Utilize data insights to make informed decisions that enhance operational efficiency and customer satisfaction. Analyse store performance metrics to identify trends, optimize operations, and implement performance improvements. Allocate resources efficiently to optimize staff productivity and store performance. Store Operations Excellence Oversee comprehensive store management, including visual merchandising, stock management, and shrinkage prevention. Conduct regular audits to ensure the store is functional, presentable, and compliant with company standards. Maintain outstanding store condition. Handle administrative tasks such as managing store expenses, maintaining monthly reports, and updating operational checklists. Candidate Requirement: Bachelors Degree Total 5+ years of retail experience in the fashion industry, min 2 years of experience as a store manager or assistant store manager handled a team of 5+ people. Expert in Microsoft office. Demonstrated success in achieving sales targets and exceeding customer expectations. Exceptional customer service orientation with a strong focus on customer satisfaction. Ability to effectively manage multiple priorities and ensure smooth and efficient store operations. Strong team leadership skills to lead and inspire a team. Excellent communication and interpersonal skills for effective team interaction and conflict resolution. Strong analytical and problem-solving skills to analyze data, identify trends, and make informed decisions. Proficiency in store operations, including visual merchandising, stock management. Understanding of inventory management and loss prevention.

We are looking for a highly experienced and skilled professional to lead our retail operations team at DailyObjects. The ideal candidate will have a strong background in retail operations and management, with excellent leadership and communication skills. Roles and Responsibility Develop and implement effective retail operations strategies to drive business growth and profitability. Manage and oversee daily store operations, including opening and closing procedures, staff management, and customer service standards. Analyze sales data and market trends to identify opportunities for improvement and optimize retail performance. Collaborate with cross-functional teams to develop and execute marketing campaigns and promotions. Ensure compliance with company policies, procedures, and regulatory requirements. Identify and mitigate risks associated with retail operations, such as inventory management and security issues. Job Requirements Proven experience in retail operations management, preferably in a similar industry or role. Strong knowledge of retail operations principles, practices, and technologies. Excellent leadership, communication, and problem-solving skills. Ability to analyze data and make informed decisions to drive business outcomes. Strong understanding of customer service principles and best practices. Experience with inventory management systems and point-of-sale software.

Position: Store Manager Roles and Responsibilities Manage daily store operations, including opening/closing procedures, cash handling, and inventory management. Oversee stock management, ensuring accurate tracking and reporting of stock levels, sales data, and shrinkage control. Develop and implement effective merchandising strategies to drive sales growth and improve customer engagement. Ensure compliance with company policies, procedures, and regulatory requirements for retail stores. Supervise a team of sales associates to achieve targets and provide coaching/training as needed. Desired Candidate Profile 5-10 years of experience in Retail Store Operations or related field (preferably in Premium Sunglasses or Luxury fashion industry). Preferably looking for female candidates. Strong understanding of Inventory Management principles and practices. Excellent knowledge of Stock Management systems and processes. Proven track record in controlling shrinkage rates through effective loss prevention measures. Interested can share resumes to WhatsApp: 7760215722

Hello Jobseekers!! Greetings From ShiningStars ITPL We are seeking highly motivated and experienced BPO Team Leaders to oversee and manage a team of customer service/sales representatives across both domestic or international processes. The ideal candidate will be a strong leader with a proven track record of driving performance, ensuring operational excellence, and fostering a positive team environment in a fast-paced BPO setting. Locations We're Hiring For: LUCKNOW, NOIDA and BENGALURU. Qualification and Experience: A graduate with experience in the BPO domain is a must. Lucknow : Overall 3 years of experience including 1 year as a Team Leader in BPO customer support. Noida : Minimum 2-3 years of experience in BPO customer support including 1 year as a Team Leader in international Blended process. Having more than 5 years of experience is not eligible. Bengaluru : Minimum 4 years of experience in sales including 1 year as a Team Leader on paper. Experience in eCommerce will have an added advantage. Immediate joiners preferred or who can join within 15 days after selection. Roles and Responsibilities Manage daily operations of the team, ensuring efficient call handling and meeting SLAs. Oversee shrinkage control measures to minimize attrition rates and optimize resource utilization. Handle escalations from clients and internal stakeholders, maintaining high levels of customer satisfaction. Develop and implement strategies to improve operational efficiency, reduce costs, and enhance overall performance. Collaborate with cross-functional teams to resolve complex issues and drive business growth. Desired Candidate Profile Strong leadership skills with ability to manage a team effectively. Excellent communication skills for effective client interaction and conflict resolution. Proficiency in SLA management, shrinkage control, attrition management, and international or domestic operations. CTC: Lucknow - Up to 4 LPA Noida and Bengaluru - Max. 7 LPA Feel free to connect over call or share your updated resume on WhatsApp @ 9569433682 - Indrajeet Please share this job with your friends/colleagues/any job seeker, so that you can be a helping hand for someone who is/are looking for a job or job change. For more job updates or any job-related query, you can join my WhatsApp group as well, link given: https://rb.gy/elrvxh

Store Operations Store Handling Customer handling Visual merchandising Profit Loss Management Inventory Management Floor Management Shrinkage Control Retail Sales

Job Role Summary: Previous Experience Store Manager is Mandatory Strong customer Service Orientation , Age Upto 30 Oversee daily store operations to ensure smooth functioning and high customer satisfaction Manage inventory levels, ordering, and merchandising to optimize sales and minimize shrinkage Supervise, train, and motivate store staff, setting performance goals and handling scheduling Monitor sales performance and implement strategies to achieve targets Ensure adherence to company policies, safety standards, and cleanliness Handle customer complaints and resolve issues effectively Prepare reports on sales, staff performance, and operational efficiency Maintain visual merchandising standards and ensure stock availability Collaborate with regional teams for promotional activities Ensure compliance with financial procedures, including cash handling and banking

Work from Office upto 8 LPA International Voice Process Min 2-3 year of team handling on paper exp required in BPO Rotational Shift 5 Days working Graduate Mandatory Immediate Joiners Mohali Interested candidates contact on 9815111359 Baljit Required Candidate profile Should be aware about Shrinkage, Attrition , KPI & KRA's Flexible for 24X7 Shifts Good Customer Handling Skills Min 2-3 year of team handling on paper experience required in BPO

Role & responsibilities Work Experience Minimum 1 year of experience as Team Lead with overall 4 to 5 years of experience managing Chat / Voice operations. Language & Communication Ability to effectively communicate his/her thoughts in a well-organized manner. Should have good communication skills in English Preferred Competencies The Client is a key player in the telecommunications and media landscape, known for its comprehensive range of services, commitment to innovation, and dedication to corporate social responsibility in North America. We are looking for dynamic team leaders that fit the below competencies and are expected: To motivate, develop and mentor team members in a dynamically changing environment Track and monitor KPIs as per Project requirement Assist in scheduling and coordinating team activities Answer operations related queries from the client and internal stakeholders Drive process performance to achieve and exceed SLA deliverable To create a conducive and stimulating environment for the teams to accomplish their goals Manage expectations of his team members and proactively should be able to sense their needs Represent the organization and participate in client visits and reviews Accountable of team and process performance Good communication and Email writing skills Provide inputs on process changes and best practices Process management Eligibility Minimum 1 year of experience as Team Lead with overall 4 to 5 years of experience. Chat process experience required.

Customer Service Chat – Gurugram International Chat + Retail exp is mandatory Min 5+ yes exp in chat (Retail domain) rotational shifts 5 days CSAT, Attrition, Shrinkage, KPI, KRA, Performance Matrix Required Candidate profile please share resume at garimaimaginators@gmail.com Garima-8383973628

1- Store Sales Operations 2- Profitability Management 3- Store Handling, Store Management 4- People Management, Inventory Management, Shrinkage Control, VM, 5- Marketing - BTL activities 6- Strong in Analytics', Business Knowledge Required Candidate profile Only from Large format fashion Retail. Good in Communication & Presentable Must be Graduate Willing to relocate Anywhere in Karnataka

Role & responsibilities Job title: Department Manager Experience: 6-8 yrs Location: Anywhere in North Region ( Role is transferrable- PAN India) Role & responsibilities Timely opening of Store and adherence to all the processes at store opening Optimum utilization of manpower & Team Development Customer Satisfaction/ Service, Avoid stock outs, loss of sale Loss Prevention, Customer Satisfaction & Service Pilferage Control Asset Maintenance, customer convenience & service Team Building, Employee Engagement Space Management, Maintain the hygiene, customer service Safety of staff, Customers and assets, avoid loss of sale Smooth Stores operation Statutory Compliance Preferred candidate profile Candidates working with QSR/Restaurants/Cinemas/Manufacturing industry will be preferred Interested candidates can share there updated resume on: neelam.shah@dmartindia.com / vipin.manav@dmartindia.com Perks and benefits As per industry standards