674 Shrinkage Control Jobs - Page 15

JOB DESCRIPTION-STORE MANAGER Title Store Manager Reporting to Area Operations Manager Skip Level City/Zonal Manager About Lenskart With a mission to give India a vision, Lenskart.com is India's fastest growing eyewear company. Lenskart's products include prescription eyewear, branded contact lenses and sunglasses, all equipped with the customers eye powers. About the Role A Store Manager at Lenskart acts as an important link between strategy and execution. He/she drives the store towards achieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high level of morale among the store staff, developing them, controlling attrition, and ensuring smooth operations at the store. Responsibilities Area Activities expected to be performed by a Lenskart Store Manager Greeting customers when they enter store and coaching the team to do the same Displaying commitment towards providing exceptional Customer Service and ensuring that Lenskart associates also treat Customer Satisfaction as a priority Dealing with customer service issues such as queries and complaints at store level and ensuring this is consistent with the team Customer focus: Driving Net Promoter Score Striving to have long lasting and fruitful relationships with each of our customers Driving the sales of the store to meet the allotted targets by allocating the targets to the staff Developing a culture of high sales performance expectations, i.e. Sales Leadership Motivating and inspiring the field team to drive for results Driving sales vs. plan Assessing field capability and establish performance priorities at group level Assisting in recruiting and selecting high potential staff People development Providing effective on-the-job training and guidance to team members making use of company training modules Delivering clear, motivating and constructive feedback in a timely manner to all retail associates Evaluating the training needs of store associates and working closely with L&D department to execute the developmental plan (Attrition Control) Understanding the reasons for attrition and taking measures to control it Monitoring cash reconciliation to ensure there is no mismatch of store funds Ensuring availability of required merchandise and services Conducting stocktakes regularly Cash & Inventory management Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed Performing the necessary quality checks for the new products Working very closely with other departments till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Ensuring that all store employees, including the Optometrist, are taken care of and their issues are resolved Supervision Ensuring that the eye check-ups are conducted as per the SOP and maintain high quality standards Ensuring that all SOPs for retail are implemented successfully and adhered to by store employees Updating colleagues on business performance, new initiatives and other important issues Scheduling the teams shift timings to meet the stores business needs and demands Ensuring staffing levels are adequate to effectively operate the store SOP adherence & implementation Maintaining the store as per Lenskart standards, regularly cleaning the frames and other equipment at the store Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store Store upkeep & maintenance Personal attributes & competencies Minimum qualification: Under Graduate can apply with minimum 6 years of total experience and 2 years as a store manager Graduate with minimum 4 years of total experience and 2 years as a store manager Ability to act as a link between strategy and execution Ability to develop and inspire people to achieve their best Ability to build rapport and trusting relationships Ability to understand stated and unstated needs of the customer and offer solutions Clear communication and active listening skills Ability to adapt to a changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority

Roles and Responsibilities Manage daily operations of the store, ensuring efficient use of resources and optimal customer satisfaction. Oversee sales team performance, providing guidance on product knowledge, customer service standards, and goal setting. Conduct inventory management tasks such as ordering stock, receiving deliveries, and maintaining accurate records. Ensure visual merchandising standards are met by implementing effective displays and promotions. Analyze sales data to identify trends and opportunities for improvement. Preferred candidate: Graduate Age Limit-upto 35 years old Minimum 2 years as Store Manager in recent previous role Total of minimum 4+ years in Retail.

Store Manager- Lenskart.com Roles and Responsibilities Manage daily operations of the store, ensuring efficient use of resources and optimal customer satisfaction. Oversee sales team performance, providing guidance on product knowledge, customer service standards, and goal setting. Conduct inventory management tasks such as ordering stock, receiving deliveries, and maintaining accurate records. Ensure visual merchandising standards are met by implementing effective displays and promotions. Analyze sales data to identify trends and opportunities for improvement. Preferred candidate: Any 12th Pass/ 10th Pass/ Any Grad Minimum 2 years as Store Manager in recent previous role Total of minimum 4+ years in Retail.

Role & responsibilities Manage daily operations of the store, ensuring efficient use of resources and optimal customer satisfaction. Oversee sales team performance, providing guidance on product knowledge, customer service standards, and goal setting. Conduct inventory management tasks such as ordering stock, receiving deliveries, and maintaining accurate records. Ensure visual merchandising standards are met by implementing effective displays and promotions. Analyze sales data to identify trends and opportunities for improvement. Preferred candidate profile Under graduate 7 year experience as store manager mandatory Graduate 4 year experience as store manager mandatory Perks and benefits : Salary +Incentive

Roles and Responsibilities Manage daily operations of the store, ensuring efficient use of resources and optimal customer satisfaction. Oversee sales team performance, providing guidance on product knowledge, customer service standards, and goal setting. Conduct inventory management tasks such as ordering stock, receiving deliveries, and maintaining accurate records. Ensure visual merchandising standards are met by implementing effective displays and promotions. Analyze sales data to identify trends and opportunities for improvement. Preferred candidate: Graduate Minimum 2 years as Store Manager in recent previous role Total of minimum 4+ years in Retail.

Role Description: We are seeking a highly motivated individual to join our team as a Store Manager. The ideal candidate should have 1-8 years of experience in customer value maximization or related skillsets. As a SM, you will be responsible for driving customer value and maximizing customer satisfaction through effective strategies and solutions. You will work closely with cross-functional teams to identify and understand customer needs, develop tailored solutions, and ensure the successful delivery of products and services. Your primary goal will be to cultivate strong customer relationships and drive revenue growth. Key Responsibilities: Collaborate with cross-functional teams to identify and understand customer needs, preferences, and pain points. Develop and implement strategies to maximize customer value and satisfaction. Analyze customer data and feedback to identify areas for improvement and drive innovative solutions. Monitor market trends and competitor activity to anticipate customer needs and stay ahead of industry developments. Foster strong customer relationships through effective communication and regular follow-ups. Collaborate with sales teams to identify upsell and cross-sell opportunities and drive revenue growth. Ensure the successful delivery of products and services to meet customer expectations and timelines. Conduct regular performance analysis and reporting to track progress and make data-driven decisions. Stay updated with industry best practices and emerging trends within customer value maximization. Required Skills: Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Proven track record of driving customer value and satisfaction. Ability to collaborate effectively with cross-functional teams. Proficient in data analysis and reporting. Knowledge of industry best practices and emerging trends. Ability to adapt to a fast-paced and dynamic work environment. Strong organizational and time management skills. Proficiency in using CRM software and other relevant tools. Education and Experience: 12th Pass or Above . Minimum 4 years of experience in customer value maximization or relevant skillsets. Experience in the Retail industry is desirable.

Store Operations Management: Oversee the daily operations of the store to ensure smooth and efficient functioning. Implement company policies and procedures, ensuring that all staff follow operational guidelines. Ensure the store is always clean, organized, and welcoming to customers. Sales & Revenue Management: Monitor and analyze sales performance to meet or exceed store targets. Develop and implement sales strategies to boost revenue and enhance the customer shopping experience. Implement promotional and marketing strategies to increase foot traffic and drive sales. Team Leadership & Staff Development: Manage and motivate a team of sales associates to achieve sales goals and provide excellent customer service. Provide regular training to staff on product knowledge, sales techniques, and customer service standards. Set staff performance targets, conduct regular evaluations, and provide constructive feedback to support professional development. Ensure that staffing levels are aligned with business needs and peak times. Customer Service & Relationship Management: Ensure high levels of customer satisfaction by addressing customer inquiries, resolving issues, and ensuring a positive shopping experience. Foster relationships with regular customers to build brand loyalty and repeat business. Handle and resolve customer complaints or concerns in a professional manner. Inventory & Stock Management: Maintain accurate stock levels, ensuring the store is well-stocked with key products. Manage product ordering, stock rotation, and inventory audits to prevent stockouts or overstocking. Work closely with suppliers and vendors to manage deliveries and ensure product availability. Visual Merchandising & Store Presentation: Ensure that store displays and visual merchandising align with brand standards and marketing campaigns. Organize product displays to ensure an engaging and attractive store layout. Conduct regular checks to maintain cleanliness and organization of the store, ensuring the environment is always presentable. Financial Management & Budgeting: Monitor and manage the store's budget, controlling costs to maintain profitability. Ensure that financial and sales reporting is accurate and submitted on time. Track sales figures, expenses, and other KPIs to identify opportunities for cost reduction and revenue growth. Health & Safety Compliance: Ensure the store adheres to all health, safety, and legal regulations, maintaining a safe shopping environment for customers and staff. Conduct regular safety checks and take appropriate actions to ensure safety standards are met. Reporting & Administration: Prepare and submit daily, weekly, and monthly reports on sales, inventory, customer feedback, and staffing. Report on store performance to senior management and collaborate to implement strategies for continuous improvement.

Role & responsibilities Manage daily operations of the store, ensuring efficient use of resources and optimal customer satisfaction. Oversee sales team performance, providing guidance on product knowledge, customer service standards, and goal setting. Conduct inventory management tasks such as ordering stock, receiving deliveries, and maintaining accurate records. Ensure visual merchandising standards are met by implementing effective displays and promotions. Analyze sales data to identify trends and opportunities for improvement. Preferred candidate profileUnder graduate 7 year experience as store manager mandatory Graduate 4 year experience as store manager mandatoryPerks and benefits : Salary +IncentiveContact person - Parul to apply

Store Manager- Lenskart.com Roles and Responsibilities Manage daily operations of the store, ensuring efficient use of resources and optimal customer satisfaction. Oversee sales team performance, providing guidance on product knowledge, customer service standards, and goal setting. Conduct inventory management tasks such as ordering stock, receiving deliveries, and maintaining accurate records. Ensure visual merchandising standards are met by implementing effective displays and promotions. Analyze sales data to identify trends and opportunities for improvement. Preferred candidate: Any 12th Pass/ 10th Pass/ Any Grad Minimum 2 years as Store Manager in recent previous role Total of minimum 4+ years in Retail.

Roles and Responsibilities Manage daily operations of the store, ensuring efficient use of resources and optimal customer satisfaction. Oversee sales team performance, providing guidance on product knowledge, customer service standards, and goal setting. Conduct inventory management tasks such as ordering stock, receiving deliveries, and maintaining accurate records. Ensure visual merchandising standards are met by implementing effective displays and promotions. Analyze sales data to identify trends and opportunities for improvement. Preferred candidate: Graduate Age Limit-upto 35 years old Minimum 2 years as Store Manager in recent previous role Total of minimum 4+ years in Retail.

Role & responsibilities Manage daily operations of the store, ensuring efficient use of resources and optimal customer satisfaction. Oversee sales team performance, providing guidance on product knowledge, customer service standards, and goal setting. Conduct inventory management tasks such as ordering stock, receiving deliveries, and maintaining accurate records. Ensure visual merchandising standards are met by implementing effective displays and promotions. Analyze sales data to identify trends and opportunities for improvement. Preferred candidate profileUnder graduate 7 year experience as store manager mandatory Graduate 4 year experience as store manager mandatory Perks and benefits : Salary +Incentive

Role & responsibilities Manage daily operations of the store, ensuring efficient use of resources and optimal customer satisfaction. Oversee sales team performance, providing guidance on product knowledge, customer service standards, and goal setting. Conduct inventory management tasks such as ordering stock, receiving deliveries, and maintaining accurate records. Ensure visual merchandising standards are met by implementing effective displays and promotions. Analyze sales data to identify trends and opportunities for improvement. Preferred candidate profileUnder graduate 7 year experience as store manager mandatory Graduate 4 year experience as store manager mandatory Perks and benefits : Salary +Incentive

Roles and Responsibilities Manage daily operations of the store, ensuring efficient use of resources and optimal customer satisfaction. Oversee sales team performance, providing guidance on product knowledge, customer service standards, and goal setting. Conduct inventory management tasks such as ordering stock, receiving deliveries, and maintaining accurate records. Ensure visual merchandising standards are met by implementing effective displays and promotions. Analyze sales data to identify trends and opportunities for improvement. Preferred candidate: Graduate Minimum 2 years as Store Manager in recent previous role Total of minimum 4+ years in Retail.

Role & responsibilities Manage daily operations of the store, ensuring efficient use of resources and optimal customer satisfaction. Oversee sales team performance, providing guidance on product knowledge, customer service standards, and goal setting. Conduct inventory management tasks such as ordering stock, receiving deliveries, and maintaining accurate records. Ensure visual merchandising standards are met by implementing effective displays and promotions. Analyze sales data to identify trends and opportunities for improvement. Preferred candidate profile Under graduate 7 year experience as store manager mandatory Graduate 4 year experience as store manager mandatory Perks and benefits : Salary +Incentive

Role & responsibilities Manage daily operations of the store, ensuring efficient use of resources and optimal customer satisfaction. Oversee sales team performance, providing guidance on product knowledge, customer service standards, and goal setting. Conduct inventory management tasks such as ordering stock, receiving deliveries, and maintaining accurate records. Ensure visual merchandising standards are met by implementing effective displays and promotions. Analyze sales data to identify trends and opportunities for improvement. Preferred candidate profileUnder graduate 7 year experience as store manager mandatory Graduate 4 year experience as store manager mandatory Perks and benefits : Salary +Incentive

Job title: Department Manager Experience: 5-10 yrs Location: Bangalore Age-32 years(Max) Industry: Hospitality / QSR/ Manufacturing/ Cinema Role & responsibilities Timely opening of Store and adherence to all the processes at store opening Optimum utilization of manpower & Team Development Customer Satisfaction/ Service, Avoid stock outs, loss of sale Loss Prevention, Customer Satisfaction & Service Pilferage Control Asset Maintenance, customer convenience & service Team Building, Employee Engagement Space Management, Maintain the hygiene, customer service Safety of staff, Customers and assets, avoid loss of sale Smooth Stores operation Statutory Compliance Interested candidates can share there updated resume on: Mail: hardika.purohit@dmartindia.com

JOB TITLE: Store Manager Location Rohtak,Haryana Role in the organization: To manage a store in a profit centre capacity in order to achieve budgeted sales and profits and provide superior customer service Responsibilities:- 1. Sales Target Achievement To ensure implementation of promotional activities and create awareness of the brand Identify potential customers and customize selling approach to cross sell/ up-sell Planning and achieving the daily / monthly Store as well as category sales Targets of the stores Handling Customer queries To track and monitor retail metrics like mystery customer report, footfall, conversion, average bill value etc. and take corrective and timely measures Should be able to Gauge customer requirements, bulk orders and fulfilment of same Ordering the right product mix to meet customer/ store needs 2. Customer Service To ensure superior customer service at all times. Ensure major customer issues / complaints /feedbacks are escalated to the Area Manger/MRH Ensure appropriate look and feel, smooth running and security of own stores Maximize the store Profitability and Productivity by following the productivity parameters Maintain the balance between optimal utilization of the wallet and meeting customer needs Monitor compliance and provide inputs for refinement Identify need gaps and influence product mix. Ensure optimal utilization of the wallet. Plan ordering and managing stock levels as per SOP Providing inputs towards product development / Quality Issues To ensure timely global counts are done and all protocols related to inventory and merchandise upkeep are adhered to minimise inventory loss To keep check on the given OPEX budgets to ensure expenses are within the Budgets 3. Visual Merchandising To ensure VM Guidelines are followed and adhered to at the store Enhancing the customer experience by providing feedback / guidance to the team on Visual Merchandising Ensure the Optimum utilization of the Store space & showcasing the right merchandise mix to maximise SPF for the categories 4. Administrative Responsibility Providing data and the initial framework of the store budget Monitoring actual performance against OPEX budget through the year Compiling data and timely reporting of relevant market MIS reports(mystery customer, footfall, conversion, average bill value etc.) Maintaining procedural and documentary compliance To ensure proper packaging & insurance documentation to be in place for cross store transfers. Accurate documentation is submitted timely to support claims 5. Market Study Track competition and local environment and provide inputs to AM / MRH Formulating strategies & recommending business development initiatives / workable business ideas Identifying potential store locations and business opportunities 6. MIS and Reporting Regular analysis of sales and stocks – region / store / category wise To prepare various reports as per the timelines, daily, weekly, fortnightly and monthly

JOB TITLE: Store Manager Location Bangalore Role in the organization: To manage a store in a profit centre capacity in order to achieve budgeted sales and profits and provide superior customer service Responsibilities:- 1. Sales Target Achievement To ensure implementation of promotional activities and create awareness of the brand Identify potential customers and customize selling approach to cross sell/ up-sell Planning and achieving the daily / monthly Store as well as category sales Targets of the stores Handling Customer queries To track and monitor retail metrics like mystery customer report, footfall, conversion, average bill value etc. and take corrective and timely measures Should be able to Gauge customer requirements, bulk orders and fulfilment of same Ordering the right product mix to meet customer/ store needs 2. Customer Service To ensure superior customer service at all times. Ensure major customer issues / complaints /feedbacks are escalated to the Area Manger/MRH Ensure appropriate look and feel, smooth running and security of own stores Maximize the store Profitability and Productivity by following the productivity parameters Maintain the balance between optimal utilization of the wallet and meeting customer needs Monitor compliance and provide inputs for refinement Identify need gaps and influence product mix. Ensure optimal utilization of the wallet. Plan ordering and managing stock levels as per SOP Providing inputs towards product development / Quality Issues To ensure timely global counts are done and all protocols related to inventory and merchandise upkeep are adhered to minimise inventory loss To keep check on the given OPEX budgets to ensure expenses are within the Budgets 3. Visual Merchandising To ensure VM Guidelines are followed and adhered to at the store Enhancing the customer experience by providing feedback / guidance to the team on Visual Merchandising Ensure the Optimum utilization of the Store space & showcasing the right merchandise mix to maximise SPF for the categories 4. Administrative Responsibility Providing data and the initial framework of the store budget Monitoring actual performance against OPEX budget through the year Compiling data and timely reporting of relevant market MIS reports(mystery customer, footfall, conversion, average bill value etc.) Maintaining procedural and documentary compliance To ensure proper packaging & insurance documentation to be in place for cross store transfers. Accurate documentation is submitted timely to support claims 5. Market Study Track competition and local environment and provide inputs to AM / MRH Formulating strategies & recommending business development initiatives / workable business ideas Identifying potential store locations and business opportunities 6. MIS and Reporting Regular analysis of sales and stocks region / store / category wise To prepare various reports as per the timelines, daily, weekly, fortnightly and monthly

Role & responsibilities Position : Store Manager Job Description 1. Responsible for Achieving set Sales and Profitability budgets for the store 2. Handling end end operations for the stores 3. Maintaining retail standards and implementation of the SOPs 4. Ensuring fast moving products availability in the stores all the time 5. Inventory management and clearance of ageing inventory time to time from the store 6. Implementation of SOPs for store operations and business transactions 7. Responsible for implementation of Instore- Communications and Promotions time to time 8. Responsible for maintaining the store display standards and regular tracking of gaps 9. Responsible for ensuring customer service standards are maintained by giving right solutions to customer issues, with in TAT and maintaining high google ratings and social media ratings 10. Competition analysis and tracking on regular basis 11. Working on BTL activities for the store. 12. Creating leads and ensuring the leads are followed by the respective stores for conclusion. 13. Recruitment of right manpower in the stores, and ensuring that the store manpower availability is 100% all the time 14. Evaluating staff wise performance by allocating the right goals and targets time to time and creating a high-performance team. 15. Ensuring that all staff grievances are attended time to time and conducting staff engagement activities 16. Ensuring that all the staff are motivated to earn incentives every time and guiding them to achieve the set targets 17. Working on Training Need Analysis of the team, and creating talent pipeline conducting regular training programs aligning with the training team. 18. Responsible for all statutory compliances at stores 19. Responsible for managing the ambience, implementation of the Visual Display guidelines across all stores. . 20. Liasoning with the external agencies and LL time to time

maximiseimplement organisational Job Description: Sales Team Manager Location: Noida Industry: Hospitality/Travel Management Companies About Company: Cordelia Cruises is India's only premium cruise line. We aspire to promote and drive the cruise culture in India through experiences that are stylish, luxurious, and, most importantly, inherently Indian. Empress boasts 796 cabins, 11 decks, multi-cuisine restaurants, bars & lounges, live entertainment, a rock climbing wall, casino, spa overlooking the ocean, and many activities to keep you entertained all day long. Its more than a destination; its a literal city on the sea! Work Responsibilities: Lead and manage the Inside Sales team to drive revenue growth and achieve business targets. Develop and implement analyse inside sales strategies to maximize lead conversion and customer acquisition. Monitor sales performance, analyze data, and provide insights for continuous improvement. Build and maintain relationships with key corporate clients and partners. Oversee the sales pipeline, ensuring timely follow-ups and closing of deals. Train, mentor, and motivate the Inside Sales team to enhance their performance and productivity. Collaborate with marketing and brand strategy teams to develop effective sales materials and campaigns. Ensure exceptional customer service by addressing client queries and concerns promptly. Generate and present reports on sales metrics, performance trends, and business insights. Utilize CRM tools to track leads, opportunities, and customer interactions. Qualifications: Bachelors or Masters degree in Business Administration, Sales, Marketing, or a related field. Proven experience in an Inside Sales leadership role, preferably in the hospitality or travel industry. Strong understanding of inside sales techniques, CRM tools, and data-driven decision-making. Excellent communication, negotiation, and relationship-building skills. Ability to lead, inspire, and develop a high-performing sales team. Proven track record of meeting or exceeding sales targets and KPIs. Strong organizational skills with attention to detail. Ability to work in a fast-paced environment and adapt to changing business needs. Positive attitude, team-player mentality, and a passion for delivering exceptional customer experiences. Employee Benefits: Paid leaves: 24 days of annual paid leave for employees. Paid mediclaim: Comprehensive medical coverage of Rs. 7 lakhs per year with a premium of Rs. 850 per month for a maximum of 6 immediate family members. Insurance coverage: Insurance package provided to all employees. Orientation tour on the cruise for one day. Well-equipped cafeteria providing a variety of delicious food options. Employee discounts on cruise bookings for friends and family. Yearly employee recognition and award programs for outstanding performance. Company Website & Social Links: Website: Cordelia Cruises & Instagram: Cordelia Cruises .

Roles and responsibilities: Manage Day-To-Day Activities Of The Team And Ensure Compliance To Procedures And Policy Guidelines Encourage And Motivate Team To Meet Organizational Goals Develop Team Skill Sets And Manage Personal Development Goals For The Team Proactively Updates On New Procedure Responsible For Staff Retention Within The Team Presents Detailed Information And Responds To Questions From Managers, Clients And Customers Responsible For Maintaining Discipline / Absenteeism Of Team On The Floor Responsible For Feedback And Coaching Good MS Office Knowledge Work Closely With The Teams To Achieve Qualitative Targets Specified By The Client Will Be Responsible For Hourly & Daily Performance Will Be Responsible For Client Communication For His Process Need To Ensure Low Performers Are Motivated, To Get The Required Revenue From Them Ensure Prompt & Accurate Service & Achievement Of Target To Identify Training/Coaching Needs Of Team Members And Provide The Same To The Manager Should Have Good Knowledge Of MS Excel Good Communication Skills Team Handling Skills Key Skills : Email queue Knowledge Good analytical skills Time Management Ability to multitask Ability to work well in and promote a team environment Knowledge of NPS People management skills Flexible to adapt new workflows Excellent communication and comprehension skills are required Preferred Skills: Strong communication skills in English Critical Competencies: Customer Service Good analytical skills Must be very good with data representation Must be very good with MS Excel Time Management Ability to multi-task

Hi Job Seekers, We are excited to announce new opportunities at Noida Location! If you're passionate, driven, and looking to grow your career in a dynamic environment, this is your chance. Explore the details below and apply today / Call @ 9569902470 CTC Up to 6.75 - 7 LPA 5 Days working Shuttle facilities are available Travel Reimbursement will also be provided Role & Responsibilities: Manage and lead a team of customer service representatives Drive performance metrics such as CSAT, SLA adherence, AHT, FCR, and Quality scores Monitor and control shrinkage and attrition Conduct regular team meetings, coaching sessions, and performance reviews Ensure smooth floor operations and timely issue resolution Collaborate with quality, training, and workforce team. Eligibility Criteria: Graduation is mandatory Minimum 1-3 years of experience as a Team Lead in an international BPO process Strong communication, leadership, and analytical skills Willingness to work in rotational shift Immediate joiners preferred! If you meet the above criteria and are looking for your next career move, apply now and be part of a growing team! For more details, connect with- Fauzia - 9569902470 Pooja - 9580746603 #teamlead #ops #bpolead #csa #voice #customerservice #noidajobs #csat #aht #shrinkage #inbound #TLJOBS

Candidate should have 2 to 4 years experience in Retail business. Experience in Food & FMCG is preferred Timely opening of store and Adherence to all processes Avoiding Stock outs and loss prevention Smooth Store Operations Asset Maintenance Regular interaction with customers through formal and informal channels to understand the needs and provide feedback to merchants on assortment, availability and pricing Space management Drive manpower productivity by ensuring that the store has the optimum number of staff to achieve the desired results Continuously monitor and review processes that are important to control dump, expiry and shrink in the store

Roles and Responsibilities Ensuring Store profitability Merchandise management Like to like Business growth Employee motivation & retention Sales target Vs Achievement Analysis competitive market and growth in market share Identifying New program plans for BTL and conversion of business New customer conversion and Conversion of Dormant customers Delivering customer ordered product on time Rotation of stock and Identification as per optimum stock Analysis report submission Ensuring no SOP violation cases in audit Succession Planning Training and Development of the internal staff Preference: Industry: Gems & Jewelry Language: Hindi, Marathi, English. Interested candidate please share your resume on 91474-19420 (whatsapp)

Roles and Responsibilities Ensuring Store profitability Merchandise management Like to like Business growth Employee motivation & retention Sales target Vs Achievement Analysis competitive market and growth in market share Identifying New program plans for BTL and conversion of business New customer conversion and Conversion of Dormant customers Delivering customer ordered product on time Rotation of stock and Identification as per optimum stock Analysis report submission Ensuring no SOP violation cases in audit Succession Planning Training and Development of the internal staff Preference: Industry: Gems & Jewelry Language: Hindi, English