Shipping Agent Doer

Position Title: Ocean And Air Expert

Location: Mumbai

Salary: up to 6 LPA

Skill Details – Coordinates bookings for cargo moving by sea and air. Prepares shipping documentation

(e.g., Bill of Lading, Air Waybill).Tracks cargo status and updates clients or internal teams. Manages

schedules with ports, terminals, and airlines. Ensures compliance with customs regulations and carrier

policies.

Target Organization - MSC (Mediterranean Shipping Company), Shipco, ONE, CMA CGM, Hapag Lloyd.

Job Description:

• Being Part of Daily Team Huddles and ensuring you plan your capacity on daily basis

• Create SOP, follow the Process governance with Agile mindset.

• Ensure that Daily shipment are processed on Time as per the SLA and meet the Business KPI and

Deliverables in Day-to-Day operations.

• Ownership and exhibiting a strong Support for Team & your Shift Manager and always be ready for

any changes or new updates in Process and helps to replicate the same on day-to-day basis

• You Represent a pride Digital Freight forwarding Logistic/ Shipping expert.

• An effective communicator with excellent relationship building.

• Strong on Communication via English Both written and Verbal

• Ensuring that you drive the organizational goals and customer Deliverables.

• Being Pro-active in providing solutions to customer and performance driven

• Expect that you handle business Volumes with company VALUES & Governance

• Ensure that you Manage your capacity and be ready for Peak Season and help to Exhibit Going Extra

Mile in Stepping from your respective tasks and handle multiple tasks.

• Ensure you are flexible with Shifts

• Work towards deadlines and deliver quality outputs within timeline

REQUIRED COMPETENCIES

• Candidate should have good knowledge of Logistics Operations and Documentation of

Sea/Road/Rail and Air

• Need good Process Knowledge of Ocean Shipment from Freight Forwarders point of view.

• Added Value if you have experience in Handling Digital Platforms

• Minimum of 3 to 4 years of relevant experience in Ocean freight forwarding domain.

• Should have been managing customers/operation desk.

• Experience in Operations Process. Vendor, Liner management / Follow up and tracking procedures

• Must have knowledge on KPI customer demands

• A Domain expertise with GOOD knowledge of business processes, Process Management