Cargo Operations Specialist - SME

Cargo Operations Specialist - SME

Job Code: 379184

Grade: BPO 5/6

Salary: 16 - 20 LPA

Location: Preferably Mumbai or Pan India

Experience: 10-15 years

Job Overview:

-In depth knowledge of end-to-end Airline Cargo Operation processes. Hands on experience in working of cargo management platforms (iCargo, CHAMP, Skychain, SmartKargo etc.) with detailed knowledge of various operational modules viz Customer Management, Stock

-Management, Revenue Management, Export & Import Management, EDI message, API integration.

-Resolve escalations and exceptions during cargo operation process & be the go to person for any operational issues in the cargo supply chain.

-Delivery training and development sessions to build operational knowledge within the team.

-Lead, Motivate and manage operation teams with experience of managing large team.

-Providing onsite cargo consulting services (Operations Domain Consulting, Cargo

-Management system selection and implementation support)

-Supporting cargo RFP responses and designing appropriate solutions

-Creating new cargo offerings

-Lead customer communication during customer presentation.

Key Target Companies: Accelya, Sutherland, IBS, Coforge,WNS, SmartKargo,Cargo Flash