Shift Manager - Operations

Responsibilities

Operational Management:

Oversee day-to-day data Centre operations, including monitoring, maintenance, and troubleshooting.

Budget Management:

Contribute to the development and management of the operational budget.

Policy Development:

Develop and implement policies and procedures to enhance operational efficiency and reliability.

Cross-Functional Collaboration:

Work with cross-functional teams to integrate new technologies and Systems.

Regulatory Compliance:

Ensure adherence to industry standards, regulations, and safety protocols.

Data Analysis

: Monitor and analyze operational data to identify trends, issues, and areas for improvement.

Capacity Planning:

Participate in planning and executing capacity expansions and infrastructure upgrades.

Incident Management:

Provide leadership during critical incidents and emergencies, ensuring quick resolution and maintain SLA commitments

Stakeholder Communication:

Communicate effectively with stakeholders, providing regular updates on operational performance.

Digital mindset

: Champions a digital mindset within the organization to drive innovation and competitiveness. Keep up with digital and AI advancements to enhance business and maintain competitiveness.

Internal Stakeholders

: Site Incharge Operations, Internal teams, Cross Functional Teams

External Stakeholders

: Customers, Vendors

Qualifications

Bachelor's degree Engineering

Work Experience

6-12 years of experience in managing shift operations of data centers