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Sharepoint Engineer

Sharepoint Engineer

Zensar

5 - 7 years

2 - 6 Lacs

pune

Posted:1 day ago| Platform:

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Skills Required

computer science administration root cause analysis automation production support active directory troubleshooting microsoft continuous improvement operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Core Skill Area

SharePoint Online - support, administration, and troubleshooting

Key Responsibilities

Provide L2/L3 production support for SharePoint Online
Administer modern SharePoint sites and site collections
Manage user access, permissions, and sharing configurations
Troubleshoot issues related to access, content, performance, and search
Support SharePoint-related OneDrive scenarios where applicable
Perform root cause analysis and implement long-term fixes
Ensure adherence to SharePoint goverce, security, and compliance standards
Coordinate with internal teams and Microsoft support for complex issues
Assist with SharePoint enhancements, modernization, and optimization initiatives
Support migration activities when required (Classic to Modern, site restructuring)
Create and maintain SOPs, runbooks, and knowledge base documentation
Participate in service reviews, audits, and platform health checks

Operational Responsibilities

Handle incidents, service requests, and changes via ticketing tools
Monitor service health and proactively identify potential risks
Contribute to continuous improvement of SharePoint support processes
Guide end users and junior team members on best practices

Additional / Advantageous Skills

Microsoft 365 services (OneDrive, Teams, Exchange Online)
Azure Active Directory (users, groups, roles)
Power Platform (Power Automate, Power Apps)
PowerShell scripting for administration and automation
Experience with SharePoint migrations
Familiarity with ITIL-based support environments

Soft Skills

Strong problem-solving and analytical skills
Clear communication with business and technical stakeholders
Ability to work independently in a production environment
Strong documentation and ownership mindset

Education

Bachelor s degree in IT, Computer Science, or equivalent experience

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