COMPANY OVERVIEW Domo is a native cloud-native data experiences innovator that puts data to work for everyone. Underpinned by AI, data science, and a secure data foundation, our platform makes data actionable with user-friendly dashboards and apps. With Domo, companies get intuitive, agile data experiences that power exponential business impact. POSITION SUMMARY Our Technical Support team is looking for problem solvers with executive presence and polish highly versatile, reliable, self-starting individuals with deep technical troubleshooting skills and experience. You will help Domo clients facilitate their digital transformation and strategic initiatives and increase brand loyalty and referenceability through world-class technical support. When our customers succeed, we succeed.The Technical Support team is staffed 24/7, which allows our global customers to contact us at their convenience. Support Team members build strong, lasting relationships with customers by understanding their needs and concerns. This team takes the lead in providing a world-class experience for every person who contacts Domo through our Support Team. KEY RESPONSIBILITIES Provide exceptional service by connecting, solving, and building relationships with our customers. Interactions may include case work such as telephone, email, Zoom, in person, or other internal tools, as needed and determined by the business Thinking outside the box, our advisors are offered a high degree of latitude to find and develop solutions. Successful candidates will demonstrate independent thinking that consistently leads to robust and scalable solutions for our customers; Perpetually expand your knowledge of Domo s platform, Business Intelligence, data, and analytics. On-the-job training, time for side projects, and Domo certification; Provide timely (SLAs), constant, and ongoing communication with your peers and customers regarding their support cases until those cases are solved. JOB REQUIREMENTS Essential: Bachelors degree in a technical field (computer science, mathematics, statistics, analytics, etc.) or 3-5 years related experience in a relevant field. Show us that you know how to learn, find answers, and develop solutions on your own. At least 2 years of experience in a support role ideally in a customer facing environment. Communicate clearly and effectively with customers to fully meet their needs. You will be working with experts in their field; quickly establishing rapport and trust with them is critical. Strong SQL experience is a must. From memory, can you explain the basic purpose and SQL syntax behind joins, unions, selects, grouping, aggregation, indexes, subqueries, etc. Software application support experience. Preference given for SaaS, analytics, data, and Business Intelligence fields. Tell us about your experience working methodically through queues, following through on commitments, SOP s, company policies, professional communication etiquette through verbal and written correspondence.Flexible and adaptable to rapid change. This is a fast-paced industry and there will always be something new to learn. Desired: APIs - REST/SOAP, endpoints, uses, authentication, methods, Postman; Programming languages - Python, JavaScript, Java, etc.Relational databases - MySQL, PostgreSQL, MSSQL, Redshift, Oracle, ODBC, OLE DB, JDBCStatistical computing - R, JupyterJSON/XML - Reading, parsing, XPath, etc.SSO/IDP - OpenID Connect, SAML, Okta, Azure AD, Ping IdentitySnowflake Data Cloud / ETL. LOCATION: Pune, Maharashtra, India INDIA BENEFITS PERKS Medical cash allowance provided Maternity and Paternity Leave policy Baby bucks: cash allowance to spend on anything for every newborn or child adopted Haute Mama: cash allowance to spend on Maternity Wardrobe (only for women employees)18 days paid time off + 10 holidays + 12 medical leaves Sodexo Meal Pass Health and Wellness Benefit One-time Technology Benefit towards the purchase of a tablet or smartwatch Corporate National Pension Scheme Employee Assistance Programme (EAP) Domo is an equal opportunity employer. #LI-TU1 #LI-Hybrid

COMPANY OVERVIEW Domo puts data to work to help everyone multiply their impact. Domo gives every kind of user real-time insights they can act on, with secure, easy-to-use, AI-powered data experience that drive a culture of data curiosity. POSITION SUMMARY We are looking for an experienced Senior QA Engineer who is proficient in both manual and automation testing methodologies. The ideal candidate will have a strong background in testing web applications, mobile applications, and other software products to ensure they meet quality standards. This role requires excellent problem-solving skills, attention to detail, and the ability to work effectively in a collaborative team environment. KEY RESPONSIBILITIES Serve as the overall technical lead and automated testing solutions resource; Design and code key aspects of test automation framework(s); Provide mentoring and technical guidance to the efforts of Software Engineers and QA Engineers in the realm of automation; Conduct ad-hoc technical training, design and code reviews, and resolve technical issues for the test automation; Collaborate with Engineering, Product Management, and Quality Assurance to identify necessary testing capabilities; Partner with Engineering on test automation efforts and ensure that efforts support the testing solutions; Own the configuration management that integrates test automation into the overall continuous integration environment; Be liaison with Engineering for continuous integration management. JOB REQUIREMENTS 5 years+ of progressive, hands-on manual testing and automation engineering in an enterprise software environment; Strong familiarity with standard concepts and technologies used in web-based applications and testing web-based applications is required; Excellent teamwork and communication skills are required; Experience working in a fast-paced, Agile product development environment; Demonstrated ability to meet aggressive production schedules and deadlines; Experience implementing new technologies/methods; Desired: Experience with some or most of these technologies and tools is desirable: Jira - issue trackingSelenium/Python - automationJMeter - load testingJava, jScript, python - JUnit/Sit tests - developmentPostman - APIJenkins - release managementTestrail - testcase management LOCATION: Pune, Maharashtra, India INDIA BENEFITS & PERKS Medical cash allowance providedMaternity and paternity leave policiesBaby bucks: a cash allowance to spend on anything for every newborn or child adopted Haute Mama : cash allowance for maternity wardrobe benefit (only for women employees)Annual leave of 18 days + 10 holidays + 12 sick leavesSodexo Meal PassHealth and Wellness BenefitOne-time Technology Benefit: cash allowance towards the purchase of a tablet or smartwatchCorporate National Pension SchemeEmployee Assistance Programme (EAP)Marriage leaves up to 3 daysBereavement leaves up to 5 days Domo is an equal opportunity employer. #LI-TU1 #LI-Hybrid

COMPANY OVERVIEW Domos AI and Data Products Platform lets people channel AI and data into innovative uses that deliver a measurable impact. Anyone can use Domo to prepare, analyze, visualize, automate, and build data products that are amplified by AI. POSITION SUMMARY The Manager, Consulting will lead an India-based team of business and technical consultants. These roles are responsible for successfully deploying the Domo solution by focusing on key customer business requirements. The successful candidate will work closely with the team on high quality delivery, active problem solving, and making operational improvements. This individual will certify and be conversant in the Domo solution to lead the team by example. KEY RESPONSIBILITIES Optimize the companys consulting business through the execution of programs that maximize customer value and satisfaction;Improve the effectiveness of consulting operations to ensure positive effect on renewals and revenue growth;Develop and maintain the companys most valuable strategic client relationships while ensuring all customers receive continued communication and interaction;Drive efficiency in consulting utilization and margin while ensuring customers receive the highest value in each engagement;Build and manage the India-based Domo Consulting team including; staffing, training, organizing, mentoring and coaching;Collaborate with all functional areas of the business to ensure effective knowledge sharing and team participation;Possess a thorough understanding of the organizations processes, business practice, products and services to be a subject matter expert; evolve and iterate it to be more efficient. JOB REQUIREMENTS Domo experience preferred;7+ years of successful progressive experience in consulting, relationship management and new business development, preferably in a SaaS software environment;Documented leadership experience and ability to develop a professional team through measurable increases in productivity and quality;References from previous management and employees that interacted and can attest to the superior ability to lead and coach;Strong leader with ability to partner with sales and other cross-functional departments;Effective face-to-face office interaction with other managers and subordinates;Excellent time management, communication, decision-making, presentation, product demonstration, people management and organizational skills;Ability to negotiate with customers, partners, prospects, vendors and internal teams;Technical proficiency in SaaS and data platforms;Strong, executive level customer relationship and communication experience;Deep business acumen, financial skills and metric-driven mentality. LOCATION: Pune, Maharashtra, India INDIA BENEFITS PERKS Maternity and Paternity Leave policy Baby bucks: cash allowance to spend on anything for every newborn or child adopted Haute Mama: cash allowance to spend on Maternity Wardrobe (only for women employees) 18 days paid time off + 10 holidays + 12 medical leaves Sodexo Meal Pass Health and Wellness Benefit One-time Technology Benefit towards the purchase of a tablet or smartwatch Corporate National Pension Scheme Employee Assistance Programme (EAP) Domo is an equal opportunity employer. #LI-PD1 #LI-Onsite