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Job Type

Full Time

Job Description

  • Define the SFMC architecture strategy and technical roadmap in alignment with business marketing goals.
  • Lead the end-to-end implementation of SFMC campaigns from requirement gathering to deployment, QA, and monitoring.
  • Act as liaison between marketing, CRM, analytics, and IT teams to drive integrated campaign execution.
  • Serve as a mentor and technical coach for junior developers, campaign managers, and marketing operations staff.
  • Maintain documentation of solutions, data flows, automations, and best practices.
Front-End Responsibilities
  • Design, develop, and QA responsive HTML email templates, CloudPages, and dynamic content modules using:
  • AMPscript
  • Content Builder blocks
  • Ensure high-quality rendering and UX across major email clients, devices, and platforms using tools like Litmus, Email, and Proof.
  • Customize CloudPages for use cases such as preference centers, dynamic microsites, or gated content downloads.
  • Drive A/B testing strategies to optimize subject lines, templates, personalization, and calls to action (CTAs).
Back-End Responsibilities
  • Architect scalable data structures and segmentation models using Data Extensions, Shared Data Extensions, and Contact Builder.
  • Configure and manage automated marketing processes using Automation Studio (e.g., data imports, triggered sends, SQL activities,SSJS scripts).
  • Leverage SSJS (Server-Side JavaScript) and AMPscript to manage personalized logic, form processing, and transactional messaging.
  • Create complex, multi-touch customer journeys in Journey Builder, incorporating data-based decisions and triggered logic.
  • Manage integration with external systems including Salesforce CRM (Sales/Service Cloud) and other platforms via REST/SOAP APIs, SFTP, or middleware.
  • Implement and monitor triggered send workflows for real-time transactional or behavioral messaging (e.g., abandon cart, order confirmation)
Data Governance & Optimization
  • Work closely with data architects and analysts to build effective audience segmentation, suppression logic, and lifecycle triggers.
  • Optimize campaign performance through deliverability monitoring, feedback loop processing, bounce handling, and inbox placement analysis.
What You Know:
  • 10+ years of marketing technology experience with at least 3+ years in Salesforce Marketing Cloud.
  • Proven experience leading SFMC implementations in cross-functional enterprise environments.
  • Advanced proficiency in:
  • AMPscript, SSJS, SQL, and personalization scripting
  • HTML5, CSS3, Media Queries for responsive design
  • REST/SOAP API integration with external systems
  • Expertise in SFMC modules including:
  • Email Studio, Automation Studio, Journey Builder, Content Builder, CloudPages, Mobile Studio
  • Experience working with Salesforce Sales/Service Cloud, Marketing Cloud Connect, and Data Views
  • Deep understanding of customer journey design, data-driven marketing, and lifecycle campaigns
  • Solid background in email deliverability best practices, inbox rendering, IP warming, and bounce/feedback loop analysis.
  • Hands-on experience in using version control systems (e.g., Git, CO-Pilot), documentation tools (e.g., Confluence), and Agile/Scrum methodologies.

Preferred Certifications/ Salesforce Certifications:

  • Marketing Cloud Email Specialist
  • Marketing Cloud Developer
  • Marketing Cloud Consultant (Preferred)
Education:
  • Bachelor s degree in computer science/ Information Systems/ Engineering, Computer Applications or related field.
Benefits:
  • In addition to competitive salaries and benefits packages, Nisum India offers its employees some unique and fun extras:
  • Continuous Learning - Year-round training sessions are offered as part of skill enhancement certifications sponsored by the company on an as need basis. We support our team to excel in their field.
  • Parental Medical Insurance - Nisum believes our team is the heart of our business and we want to make sure to take care of the heart of theirs. We offer opt-in parental medical insurance in addition to our medical benefits.
  • Activities -From the Nisum Premier Leagues cricket tournaments to hosted Hack-a-thon, Nisum employees can participate in a variety of team building activities such as skits, dances performance in addition to festival celebrations.
  • Free Meals - Free snacks and dinner is provided on a daily basis, in addition to subsidized lunch.

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Nisum

Consulting / Information Technology

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