Our team of 250 colleagues is at the heart of The Economist Groups digital-first agenda. Together, we are delivering user-friendly, high-quality digital products that bring data, intelligence and analysis to our growing global audiences across all our four businesses. Our team develops cutting-edge products that provide valuable insights and analysis to business and government leaders worldwide. Whether it involves creating new products for the Economist Intelligence Unit, conceptualising mobile applications that deliver personalised content, or enhancing our flagship website, economist.com, the Technology team plays a crucial role in shaping how we attract, convert, engage, and retain our 1.2 million subscribers. The Technology team collaborates closely with other teams to engineer innovative solutions that cater to the evolving needs of our subscribers. This includes leveraging advanced technologies and methodologies to enhance the acquisition of new subscribers, optimize conversion rates, deliver engaging user experiences, and ensure long-term subscriber loyalty. The role: We are recruiting an experienced Staff Site Reliability Engineer to join our newly established TechOps division within the Technology department. We maintain the systems that keep our products running smoothly around the world, 24x7 - supporting everything from cloud infrastructure and CI/CD pipelines to observability and incident response. How you will contribute in this role: Define and implement best practices for system reliability, observability, monitoring, and alerting. Build and manage automation for our AWS cloud based services, and SaaS stack. Continuously reduce operational toil. Drive end-to-end observability across our web and mobile applications, cloud infrastructure, firewalls and CDNs. Diagnose infrastructure failures, performance bottlenecks, and production issues through strong debugging skills. Work closely with Service Delivery Managers to drive incident management processes, including postmortems and root cause analysis, and with application teams, and platform engineers to improve reliability and performance. Participate in on-call rotations, ensuring rapid incident response across our stack. Take ownership of SLAs/SLOs/SLIs and commit to continuous improvement of service levels across all platforms. Improve system resilience and minimize MTTR (mean time to recovery) through incident response automation. What we’re looking for: 10 years of professional experience as a Site Reliability Engineer or in a Cloud Operations/DevOps role. 5+ years in a production environment supporting large-scale, mission-critical applications - including web, mobile, and e-commerce/payment applications. Proficient in one or more programming/scripting languages (e.g., Python, Golang, Typescript). In-depth knowledge of observability tools (e.g., New Relic, Prometheus, Grafana ). Professional experience in cloud platforms (AWS strongly preferred), such as serverless functions, API gateway, relational and NoSQL databases, and caching. Strong experience with container orchestration ( ECS, Kubernetes), CI/CD pipelines, and infrastructure-as-code (AWS CDK, Terraform, Pulumi, etc.). An advanced degree in software / data engineering, computer / information science, or a related quantitative field or equivalent work experience. Strong verbal and written communication skills and ability to work well with a wide range of stakeholders. Strong ownership, scrappy and biased for action. Preferred Qualifications: Experience with chaos engineering and game days. Background in security and compliance (SOC 2, ISO 27001, etc.). Contributions to open-source SRE tools or community involvement. Benefits We offer excellent benefits including an incentive scheme, generous annual and parental leave policies, volunteering days and well-being support throughout the year, as well as free access to all Economist content. Country specific benefits are also offered. Our Values Our values are a collective set of beliefs and behaviours that strengthen The Economist Group's purpose and demonstrate where we want to be as an organisation. They reflect on our mission to pursue progress for individuals, organisations and the world. Independence We are not bound to any party or interest and encourage exploration and free-thinking. We champion freedom, both within our organisation and around the world. Integrity We are bold in our efforts to uncover the truth and stand up for what we believe in. We inspire trust through our rigour, fact-checking and transparency. Excellence We aspire to the highest standards in all we do. We are ambitious and inquisitive in our pursuit of continuous progress and innovation. Inclusivity We value diversity in thought and background and encourage healthy debate with a breadth of perspectives. We treat our colleagues and customers fairly and respectfully. Openness We foster a collaborative and empathetic culture conducive to the interests, wit and initiative of our colleagues. New ideas are our lifeblood. The Economist Group values diversity. We are committed to equal opportunities and creating an inclusive environment for all our colleagues and potential colleagues regardless of ethnic origin, national origin, gender, gender identity, race, colour, religious beliefs, disability, sexual orientation, age, marital status or any other status. #LI-Hybrid

Role & responsibilities Work with data product managers, analysts, and data scientists to architect, build and maintain data processing pipelines in SQL or Python. Build and maintain a data warehouse / data lake-house for analytics, reporting and ML predictions. Implement DataOps and related DevOps focused on creating ETL pipelines for data analytics / reporting, and ELT pipelines for model training. Support, optimise and transition our current processes to ensure well architected implementations and best practices. Work in an agile environment within a collaborative agile product team using Kanban Collaborate across departments and work closely with data science teams and with business (economists/data) analysts in refining their data requirements for various initiatives and data consumption requirements. Educate and train colleagues such as data scientists, analysts, and stakeholders in data pipelining and preparation techniques, which make it easier for them to integrate and consume the data they need for their own use cases. Participate in ensuring compliance and governance during data use, to ensure that the data users and consumers use the data provisioned to them responsibly through data governance and compliance initiatives. Become a data and analytics evangelist, and promote the available data and analytics capabilities and expertise to business unit leaders, and educate them in leveraging these. Preferred candidate profile What you'll need to be successful 8+ years of professional experience with data processing environments used in large scale digital applications. Extensive experience with programming in Python, Spark( SparkSQL) and SQL Experience with warehouse technologies such as Snowflake, and data modelling, lineage and data governance tools such as Alation. Professional experience of designing, building and managing bespoke data pipelines (including ETL, ELT and lambda architectures), using technologies such as Apache Airflow, Snowflake, Amazon Athena, AWS Glue, Amazon EMR, or other equivalent. Strong, fundamental technical expertise in cloud-native technologies, such as serverless functions, API gateway, relational and NoSQL databases, and caching. Experience in leading / mentoring data engineering teams. Experience in working in teams with data scientists and ML engineers, for building automated pipelines for data pre-processing and feature extraction. An advanced degree in software / data engineering, computer / information science, or a related quantitative field or equivalent work experience. Strong verbal and written communication skills and ability to work well with a wide range of stakeholders. Strong ownership, scrappy and biassed for action. Perks and benefits

Economist Impact combines the rigour of a think-tank with the creativity of a media brand to engage an influential global audience. We partner with corporations, foundations, NGOs and governments across big themes including sustainability, health and the changing shape of globalisation to catalyse change and enable progress. With the power of The Economist Group behind it, Economist Impact crafts bespoke partnerships using a potent portfolio of capabilities including: policy research and insights branded content media & advertising design thinking and data visualisation global and bespoke events The Production function sits globally as part of the Commercial and Creative Innovation team in Economist Impact. This Senior Producer role is focused in the APAC region, based in India reporting into the Global Head of Production (EMEA). As a Senior Producer, youll operate at the heart of cross-functional teams, youll strategize how to leverage our complementary strengths and best combine the expertise around you and deliver a range of outputs such as research white papers, videos and written content, web builds, and simplified CMS pages, social and media asset creation. The production team is responsible for day to day delivery and supports the team in creation of all deliverables across the programme. We champion the programme vision and KPIs. We ensure smooth collaboration between teams and minimal friction for the client. It goes without saying you’re supremely organised and tight on all the important basics; able to chart a clear and certain path forward for your team. But you should be just as comfortable (if not more so) acting decisively in the face of ambiguity. Role & responsibilities Daily coordination of the programme team to deliver scope, including setting and managing timeline and dependencies, running internal team meetings, programme documents and defining client reviews and client feedback requirements. Managing production for all programme deliverables. Ensuring scope and editorial checks are adhered to as well as improving the craft of the output. Deliverables include: Content delivery : working with our Editorial and Insight teams, video/audio teams and Design teams to create content such as articles, short films, white papers, branded content, social and media assets Technical delivery: Manage creation of online pages or websites. Including design and build of microsites, or upload to CMS environments. Including Dev ops, Tech QA, URL, analytics set up. From simpler CMS format pages, to bespoke websites often involving large data sets. You should be well versed in website design and development, Analytics implementation, QA and deployment process Media campagin delivery: Work with Media and analytics teams. Lead creation of amplification assets, tracking programme performance while live, optimising as required. Facilitate reporting and wrap up decks for Client Review all deliverables before they go to the client, ensuring brand and creative cohesion, ensure quality control, and strategy/client KPI alignment in collaboration with the Partnership Lead Communicate risk and mitigation plans to Partnership Lead Attend all client meetings and document discussion and decisions. Track all client feedback. Draft client facing communications, join and lead weekly meetings as appropriate Ensuring team cohesion and that teams are booked and resourced appropriately for the programme's needs. Build relationships within the company to become a trusted partner for delivery Your primary responsibilities will be The efficient and profitable delivery of Impact high-value programmes Running multiple programs at once to the highest standard, with the ability to correctly prioritize of business and Client needs at all times Supporting cross functional teams to troubleshoot issues and improve the craft and output of the programme as a whole Partnering with the Partnership Lead throughout the duration of a programme, Troubleshooting and escalating issues to Partnership Lead as required Preferred candidate profile You must have 8+ years industry experience in production roles within creative technology companies Hands on experience working and leading designers, developers, analytics, and QA teams Strong commercial acumen Demonstrable problem-solving and negotiation skills The ability to describe and defend your decisions, and to know when to change your mind Competent writing and presentation skills Unflappable attitude and the ability to manage up effectively Expertise in managing creative teams and contributing to client communication Strong written and verbal communication skills Experience working in a cross-disciplinary environment, collaborating with other practitioners to deliver the best end result Ideally youll also have experience Dividing your time between multiple concurrent programmes Building websites or long term programmes of work Be comfortable talking to programme stakeholders and clients who may not be technical Have experience working with teams including remote workers, with ideas on how to get the best from teams like this

Who we are We are an organisation that exists to drive progress. That's the red thread” that connects everyone at The Economist Group (TEG). Our businesses share a devotion to innovation, independence and rigour in their fields of expertise. We empower people to understand and tackle the critical challenges and changes facing the world. Our analytical rigour, global expertise and evidence-based insights enable individuals and organisations to make sense of these shifts and chart a course through them. We deliver analysis and insights in many formats to subscribers and clients in 170 countries through our four businesses, The Economist, Economist Impact, Economist Intelligence and Economist Education, which uphold our global reputation for excellence and integrity. Job Summary: We seek a highly skilled and experienced B2B Technical Architect to join our dynamic team. In this pivotal role, you will design and architect end-to-end solutions that leverage the power of Salesforce Sales Cloud and Marketing Engagement Cloud to drive our B2B business success. You will collaborate closely with business stakeholders, analysts, and engineering teams to translate business requirements into robust, scalable, and innovative Salesforce solutions. A deep understanding of the Salesforce data model and expertise in Sales Cloud functionalities are essential. Your deep experience in B2B transformation work will be instrumental in shaping how we evolve our B2B processes moving forward. Your Responsibilities: Solution Design and Architecture: Design and architect comprehensive B2B solutions leveraging Salesforce Sales Cloud, Sales Engagement, Sales Enablement, Campaign Management, Lead Management, Contract Lifecycle Management, Sales Navigator and Marketing Engagement Cloud. Develop detailed solution architecture documents, including data models, process flows, and integration designs that are scalable, secure, and aligned with best practices. Salesforce Expertise: Serve as a subject matter expert on Salesforce Sales Cloud and Marketing Engagement Cloud, providing guidance and support to internal teams. Demonstrate a strong understanding of Salesforce data models, management, and sharing principles. Configure and customise Salesforce solutions to meet specific business requirements. Requirements Gathering and Analysis: Collaborate with Business Analysts to gather and analyse business requirements, translating them into technical specifications. Drive requirements gathering sessions, ensuring a clear understanding of business needs and objectives. Engineering Review and Presentation: Present solution designs to the Engineering Review Board, ensuring alignment with technical standards and business requirements. Address technical questions and concerns from stakeholders and engineering teams. Collaboration and Communication: Work closely with cross-functional teams to deliver successful solutions, including product management, engineering, and sales. Communicate effectively with stakeholders at all levels, providing regular updates and progress reports. Continuous Improvement: Stay up-to-date with the latest Salesforce features and technologies, identifying opportunities for innovation and improvement. Contribute to the development of best practices and standards for Salesforce development. Who you are : Experience: Proven experience as a Solution and Technical Architect, with a strong focus on Salesforce Sales Cloud and Marketing Engagement Cloud. Extensive experience in B2B environments. Strong understanding of Sales Cloud functionalities, including Sales Engagement, Sales Enablement, Campaign Management, and Lead Management. Experience with Salesforce data modelling and data management. Experience driving requirements gathering with business analysts. Technical Skills: In-depth knowledge of Salesforce Sales Cloud and Marketing Engagement Cloud. Deep understanding of Salesforce and Salesforce Marketing Cloud Engagement integration patterns. Familiarity with related technologies and platforms. Soft Skills: Excellent communication and presentation skills. Strong analytical and problem-solving skills. Ability to work effectively in a fast-paced, collaborative environment. Excellent stakeholder management. Certifications: Salesforce Certified Application & System Architect. Salesforce Certified Sales Cloud Consultant. Salesforce Certified Marketing Cloud Consultant. What we offer Benefits We offer excellent benefits including an incentive programme, generous annual and parental leave policies, volunteering days and well-being support throughout the year, as well as free access to all Economist content. Country specific benefits are also offered. Our Values Our values are a collective set of beliefs and behaviours that strengthen The Economist Group's purpose and demonstrate where we want to be as an organisation. They reflect on our mission to pursue progress for individuals, organisations and the world. Independence We are not bound to any party or interest and encourage exploration and free-thinking. We champion freedom, both within our organisation and around the world. Integrity We are bold in our efforts to uncover the truth and stand up for what we believe in. We inspire trust through our rigour, fact-checking and transparency. Excellence We aspire to the highest standards in all we do. We are ambitious and inquisitive in our pursuit of continuous progress and innovation. Inclusivity We value diversity in thought and background and encourage healthy debate with a breadth of perspectives. We treat our colleagues and customers fairly and respectfully. Openness We foster a collaborative and empathetic culture conducive to the interests, wit and initiative of our colleagues. New ideas are our lifeblood. The Economist Group values diversity. We are committed to equal opportunities and creating an inclusive environment for all our colleagues and potential colleagues regardless of ethnic origin, national origin, gender, gender identity, race, colour, religious beliefs, disability, sexual orientation, age, marital status or any other status.

Our team of 250 colleagues is at the heart of The Economist Groups digital-first agenda. Together, we are delivering user-friendly, high-quality digital products that bring data, intelligence and analysis to our growing global audiences across all our four businesses. Our team develops cutting-edge products that provide valuable insights and analysis to business and government leaders worldwide. Whether it involves creating new products for the Economist Intelligence Unit, conceptualising mobile applications that deliver personalised content, or enhancing our flagship website, economist.com, the Technology team plays a crucial role in shaping how we attract, convert, engage, and retain our 1.2 million subscribers. The Technology team collaborates closely with other teams to engineer innovative solutions that cater to the evolving needs of our subscribers. This includes leveraging advanced technologies and methodologies to enhance the acquisition of new subscribers, optimize conversion rates, deliver engaging user experiences, and ensure long-term subscriber loyalty. The role: We are recruiting an experienced Staff Site Reliability Engineer to join our newly established TechOps division within the Technology department. We maintain the systems that keep our products running smoothly around the world, 24x7 - supporting everything from cloud infrastructure and CI/CD pipelines to observability and incident response. How you will contribute in this role: Define and implement best practices for system reliability, observability, monitoring, and alerting. Build and manage automation for our AWS cloud based services, and SaaS stack. Continuously reduce operational toil. Drive end-to-end observability across our web and mobile applications, cloud infrastructure, firewalls and CDNs. Diagnose infrastructure failures, performance bottlenecks, and production issues through strong debugging skills. Work closely with Service Delivery Managers to drive incident management processes, including postmortems and root cause analysis, and with application teams, and platform engineers to improve reliability and performance. Participate in on-call rotations, ensuring rapid incident response across our stack. Take ownership of SLAs/SLOs/SLIs and commit to continuous improvement of service levels across all platforms. Improve system resilience and minimize MTTR (mean time to recovery) through incident response automation. What we’re looking for: 10 years of professional experience as a Site Reliability Engineer or in a Cloud Operations/DevOps role. 5+ years in a production environment supporting large-scale, mission-critical applications - including web, mobile, and e-commerce/payment applications. Proficient in one or more programming/scripting languages (e.g., Python, Golang, Typescript). In-depth knowledge of observability tools (e.g., New Relic, Prometheus, Grafana ). Professional experience in cloud platforms (AWS strongly preferred), such as serverless functions, API gateway, relational and NoSQL databases, and caching. Strong experience with container orchestration ( ECS, Kubernetes), CI/CD pipelines, and infrastructure-as-code (AWS CDK, Terraform, Pulumi, etc.). An advanced degree in software / data engineering, computer / information science, or a related quantitative field or equivalent work experience. Strong verbal and written communication skills and ability to work well with a wide range of stakeholders. Strong ownership, scrappy and biased for action. Preferred Qualifications: Experience with chaos engineering and game days. Background in security and compliance (SOC 2, ISO 27001, etc.). Contributions to open-source SRE tools or community involvement. Benefits We offer excellent benefits including an incentive scheme, generous annual and parental leave policies, volunteering days and well-being support throughout the year, as well as free access to all Economist content. Country specific benefits are also offered. Our Values Our values are a collective set of beliefs and behaviours that strengthen The Economist Group's purpose and demonstrate where we want to be as an organisation. They reflect on our mission to pursue progress for individuals, organisations and the world. Independence We are not bound to any party or interest and encourage exploration and free-thinking. We champion freedom, both within our organisation and around the world. Integrity We are bold in our efforts to uncover the truth and stand up for what we believe in. We inspire trust through our rigour, fact-checking and transparency. Excellence We aspire to the highest standards in all we do. We are ambitious and inquisitive in our pursuit of continuous progress and innovation. Inclusivity We value diversity in thought and background and encourage healthy debate with a breadth of perspectives. We treat our colleagues and customers fairly and respectfully. Openness We foster a collaborative and empathetic culture conducive to the interests, wit and initiative of our colleagues. New ideas are our lifeblood. The Economist Group values diversity. We are committed to equal opportunities and creating an inclusive environment for all our colleagues and potential colleagues regardless of ethnic origin, national origin, gender, gender identity, race, colour, religious beliefs, disability, sexual orientation, age, marital status or any other status. #LI-Hybrid

Role & responsibilities Developing solutions end-to-end in-line with business requirements and development principles. Contributing to technical solution design. Liaising and collaborating with marketing and product colleagues to help them get the most out of marketing technology. Identifying and delivering on training needs amongst end-users. Documenting technical designs, training resources and key engineering decisions. Presenting solutions to the wider business and senior leadership. Working with QA engineers to make sure quality requirements are met and acceptance criteria satisfied. Recommending appropriate marketing tech enhancements and keeping on top of innovations within the marketing automation space. Participating in team retros and making recommendations regarding ways of working. Adhering to security and data governance principles. Adhering to development principles regarding security, resilience and performance. Occasionally responding to out-of-hours support requests. Preferred candidate profile The ideal skills for the role are: Salesforce Marketing Cloud Email Specialist Certification desired. Salesforce Marketing Cloud Administrator or Developer Certification desired. Advanced knowledge of Salesforce Marketing Cloud, including: Journey builder Email studio Perks and benefits

Role & responsibilities In this role you will be expected to: Architect and deploy scalable, reliable, and secure AWS infrastructure solutions Support hybrid and multi-cloud environments, with a working knowledge of GCP and Azure services. Optimise cloud resources for cost, performance, and scalability Automate cloud infrastructure provisioning using tools like Terraform, AWS CloudFormation or similar Implement monitoring, logging, and alerting solutions using AWS CloudWatch, CloudTrail, Newrelic or similar Enforce security best practices, including IAM policies, encryption, and network segmentation Identify opportunities to improve the companies technology capabilities and provide recommendations Ensure the smooth running of all technology systems, networks, and applications, and manage any incidents that arise. This includes both infrastructure in the Cloud and on-premise. Develop and implement documentation, policies and procedures, ensuring compliance with regulatory best practice for systems security Stay up to date with new technologies, trends, and best practices and recommend changes or upgrades. Deal with escalations from the Operations team for end user issues requiring infrastructure changes or knowledge. Experience, skills and professional attributes Extensive, relevant experience working with AWS with exposure to on-premise environments Cloud Management Experience (security, reliability, optimisation, cost management & IAC) Strong knowledge of hybrid cloud architecture and connectivity solutions (e.g., AWS Direct Connect, VPN, VPC) Familiarity with CI/CD pipelines and tools such as Github Experience of collaborating with and supporting other technical teams such as Security, TechOps, DevOps, Engineering and Enablement Experience in utilising Atlassian tools to manage, monitor and plan workloads Some experience of managing on-premise servers, storage, and networking equipment. Familiarity with enterprise backup and recovery tools and strategies Cultural awareness and experience as part of an international team Performance measures: Ensuring agreed IT practices are followed Working relationships with colleagues, customers and external organisations Adherence to and dissemination of IT policies and procedures Strong focus on security, performance, availability & recovery (SPAR) Deployment of new technology and services The ability to meet recovery time objectives (RTO) and recovery point objectives (RPO) The meantime between failures (MTBF) Awareness of industry trends and a willingness to explore and test new technologies that could benefit our businesses

We are looking for a Senior Software Development Engineer in Test (SDeT) to support a mobile squad. The successful candidate will join the mobile squad in the middle of their journey and you will support them in programming, executing and monitoring: test automation testing standards quality standards Role and responsibilities You will be responsible for managing and maintaining all test automation activities You will lead working with your stakeholders to ensure mobile test automation is executed as per the strategy You will lead monitoring test coverage of all test automation activities You will collaborate with stakeholders to help define functional and non-functional test requirements You will take the lead in all things testing You will lead defining ways to improve testing to continue to enable a shift left approach Preferred candidate profile You are an expert in test automation for different types of tests You are an expert in helping maintain native mobile test automation frameworks for different types of testing You are an expert in effectively integrating testing into CI/CD You have solid understanding of the pros and cons of what tests to run where in CI/CD You have solid programming experience in native mobile test automation frameworks; Compose UI Test and XCUITest You have a solid understanding of the test pyramid You have solid experience in using tools to report test results You are a great communicator

The Economist Group is the leading source of analysis on international business and world affairs. We deliver world-class, thought provoking content through a range of formats, from web and app, to newspapers and magazines, conferences, film and audio. What ties us together is the objectivity of our opinion, the originality of our insight and our advocacy of economic and political freedom around the world. With a growing global subscriber base and a reputation for insightful analysis and opinion on every aspect of world events, The Economist is one of the most widely recognised and well-read current affairs publications and the foundation of our digital consumer product portfolio. We are developing a world-class product management organisation and so have an exciting opportunity for a Principal Product Manager to lead on the overall experience of The Economists flagship mobile app. This is a rare opportunity for someone to bring their subject matter expertise to shape the product and culture at a point of real change and momentum in The Economist organisation, and to take up a leadership position for the Product and Technology business in Asia. The Principal Product Manager will report to the VP of Customer Products. Responsibilities: Lead on the overall customer experience within the mobile app - ensuring it is best in class and that all the mission based teams that contribute to the app are coordinated and strategically aligned. Own the relationships with partners and providers in the mobile space - Google, Apple, etc. Own the relationships with and integration of major app tools and SDKs- e.g. Airship, amplitude, Apptentive Work with a small team of engineers who will update the above SDKs and support the paywall and payments experience in the app, with focus on leveraging Apple’s updated guidelines to optimise our journeys in the US and EU. Lead the product agenda in Asia - working hand-in-glove with the Engineering teams to ensure we are building to modern standards and performance. Set and deliver metrics and KPIs for the app experience. Work with the data and insights team to ensure correct data is being captured and analysed as part of ongoing data-driven processes. Represent the entire App roadmap and prioritisation to senior management. Conversely, have a thorough understanding of priorities so that the business can achieve ‘follow the sun’ development, and there is no delay in work being done by Asia based teams. Experience: Have demonstrable experience defining key customer journeys and associated optimisations of the mobile product experience, and refine them through testing and research. You will bring experience of a test-and-learn development culture. Have experience with app stores and practices around them. Setting clear priorities to achieve customer and business needs with the team, and rally the team around them. C-Level experience with communicating and presenting clearly and succinctly. Partnering with Editorial functions and Product Design to create intuitive and delightful content discovery. Partnering with engineering, design, delivery and business stakeholders to achieve an optimal product experience. Be comfortable working in close collaboration to define requirements, ideate hypotheses, develop solutions and optimise our products. Confidently lead and collaborate with your teams of designers, developers, QA and delivery leads, using Agile methodologies to their full potential Comfortable with every stage of the customer lifecycle - from ASO / acquisition, push notifications, through to conversion, and retention. Understanding the dynamic between free visitors, registered customers, and subscribers, and how critical the apps are to customer engagement and retention. Organisation : Reports to VP of Customer Products This is a senior individual contributor role, but with 4-5 squads working across the mobile space there are substantial responsibility to coordinate and direct the direction of travel Close working with senior functional stakeholders across a matrix structure, particularly across Product, Editorial, Technology and Data The ideal skills for this role are: Builder: Someone who has built great products and user journeys that are frictionless and functional Listener: A great listener who can understand user and business needs Documenter: Someone strong on documenting user stories, use cases, workflows, requirements and dependencies Leader: Adept at setting strategy, evangelising the products across the organisation, leading and coaching product managers, and escalating where necessary Communicator: A great communicator who is able to explain their vision of what the product needs to do both to internal technology teams and cross-functional stakeholders Technical: Someone who can get into the tech details of a back-end platform or product to understand how to get the most out of it Curious: Someone who is interested in asking the right questions with the goal of producing quality results Humble: Someone who will seek opportunities to learn and grow your hard and soft skills through feedback and self-reflection