SF QA Lead

10+ years of experience leading manual testing efforts, developing test plans, and managing defect lifecycle to ensure high-quality software delivery.
Experience in Salesforce QA testing.Create, review, and execute detailed test plans, test cases, and test scenarios based on functional and business requirements.Strong knowledge of QA testing methodologies that cover all aspects of software testing, including functional testing, UI/UX testing and usability testingCollaborate with multiple stakeholders to ensure thorough understanding of requirements.Coordinate testing efforts across multiple teams and releases, ensuring deadlines and quality standards are metTrack, log, and manage defects in JIRA, ensuring clear communication and timely resolution with development teamsConduct root cause analysis of defects and recommend process improvements to reduce recurring issuesShould be fostering a collaborative and high-performing work environmentWilling to learn and get knowledge on new domainsHe/she will be in a contributing role supporting the team in test case writing and test case executionIdentify and resolve defects promptly and efficiently, working closely with development teams to ensure timely fixesEnsure compliance with QA best practices and Salesforce platform limitations while maintaining documentation standardMentor and guide junior QA team members in manual testing practices, Salesforce QA, and JIRA usage