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ServiceNow Lead

ServiceNow Lead

Infobeans

8 - 12 years

10 - 14 Lacs

mumbai pune

Posted:7 hours ago| Platform:

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Skills Required

visualforce data validation hrsd apex servicenow temperature gauge rtd transmitters plc sharepoint triggers javascript salesforce control valves thermocouple loop checking level switch html instrumentation

Work Mode

Work from Office

Job Type

Full Time

Job Description

What will your role look like

Define, guide, and support the execution of technical governance processes for ServiceNow HRSD.
Help develop standards and best practices for maintaining the ServiceNow architecture and platform health.
Guide the design and implementation of a platform operating model to achieve desired outcomes and foster end-user adoption.
Provide technical evaluation of demands against platform capabilities, architecture, and best practices.
Lead ServiceNow HRSD module implementations including HR Case, HR Catalog, COEs, and Topic Categories.
Drive integrations, Flow Designer workflows, approval flows, record producers, and validations.
Offer technical guidance, code reviews, and enforcement of ServiceNow best practices across the team.
Assess instance health, including performance, manageability, usability, scalability, upgradability, and security, and support remediation efforts.

Why you will love this role

Work in an open and collaborative environment with smart, pragmatic team members.
Be part of a culture that encourages learning, teamwork, and diversity while rewarding ownership and excellence.
Drive platform innovation while helping define enterprise-wide technical standards.
Contribute to high-impact HRSD projects that enhance end-user experience and adoption.
Enjoy opportunities for professional and personal growth while leading a technically skilled team.

We would like you to bring along

Strong experience with ServiceNow HRSD modules, including HR Case, HR Catalog, COEs, and Topic Categories.
Hands-on expertise with Flow Designer, Workflow, Approval Flows, Record Producers, and Validations.
Proven ability to guide teams technically, perform code reviews, and enforce best practices.
Experience establishing enterprise-wide technical architecture and implementation strategies.
Knowledge of platform governance, performance optimization, and risk mitigation.

Good-to-have skills

Experience with Knowledge Management in ServiceNow.
Familiarity with instance health assessments (performance, scalability, security).
Prior exposure to integration design and platform-wide solution guidance.
Ability to mentor and grow platform teams, driving innovation and value delivery.

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