ServiceNow Java Developer

Company Description

byPeople Technologies offers a full range of custom software development services, specializing in enterprise web and mobile application development. Our innovative cross-platform solutions are cost-effective, high-quality, and delivered promptly. Based on a well-defined Quality Management System, our services ensure reliability and top-tier standards. We cater to various sectors including eCommerce, ERP, HR management, manufacturing, and more, maintaining a global client base. For more details, please visit our website or contact us.

Role Description

A ServiceNow Java Developer is responsible for developing and customizing the ServiceNow platform to streamline business processes and automate workflows. This role requires strong skills in Java, as well as proficiency in ServiceNow development, including scripting, workflows, and integrations. The developer will work with various ServiceNow tools and features, potentially collaborating with stakeholders to define business requirements and implement solutions that meet organizational needs. 

Key Responsibilities:

1. ServiceNow Customization and Development:

Configure and customize ServiceNow instances, including developing workflows using Flow Designer and Classic Workflow, creating Service Catalogs, and customizing Service Portals. 

2. Scripting:

Develop and implement scripts (Business Rules, UI Macros, UI Pages, etc.) to enhance functionality and automate tasks within ServiceNow. 

3. Integrations:

Develop and maintain integrations between ServiceNow and other systems using REST and SOAP APIs. 

4. Software Development Lifecycle:

Participate in all phases of the software development lifecycle, from requirements gathering to testing and deployment. 

5. Collaboration:

Work closely with business analysts, stakeholders, and other IT resources to understand requirements and deliver effective solutions. 

6. Troubleshooting and Maintenance:

Troubleshoot and resolve issues related to ServiceNow functionality and integrations. 

7. ITSM/ITOM Processes:

Gain familiarity with IT Service Management (ITSM) and IT Operations Management (ITOM) processes and align development efforts accordingly.