179 Servicenow Itsm Jobs - Page 6

Job Title: Application Designer ServiceNow ITSMLocation: Bengaluru Experience: 3+ Years Education: 15 Years Full-TimeJob SummaryWe are hiring an Application Designer with hands-on experience in ServiceNow ITSM to develop application solutions that align with business goals and improve user experience Key ResponsibilitiesDefine requirements and design functional solutionsCollaborate with teams to analyze business needsCustomize and maintain ServiceNow applications Implement best practices and ensure platform integrationConduct testing and provide technical supportRequired Skills Proficiency in ServiceNow ITSM Understanding of ITIL and ITSM processes Experience in ServiceNow customization and implementation

Location Summary: As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities: - Expected to be an SME - Collaborate and manage the team to perform - Responsible for team decisions - Engage with multiple teams and contribute on key decisions - Provide solutions to problems for their immediate team and across multiple teams - Lead the application development process - Ensure successful project delivery Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow - Strong understanding of IT operations management processes - Experience in designing and configuring applications - Knowledge of IT service management principles - Hands-on experience in leading application development projects Additional Information: - The candidate should have a minimum of 5 years of experience in ServiceNow - This position is based at our Bengaluru office - A 15 years full-time education is required Location- Pan India Email- maya@mounttalent.com

We are currently seeking a ServiceNow ITSM Application Developer with Change Management to join our team in bangalore, Karntaka (IN-KA), India (IN). We are seeking a skilled and experienced ServiceNow ITSM Application Developer with a strong background in Change Management . The ideal candidate will have over 5 years of hands-on development experience with the ServiceNow platform, particularly within ITSM modules, and a deep understanding of ITIL practices. You will be responsible for designing, developing, configuring, and supporting the ServiceNow platform with a focus on Change Management workflows and integrations. 1. Key Responsibilities Develop, configure, and customize ServiceNow ITSM applications, with an emphasis on Change Management. Collaborate with stakeholders to gather requirements and design scalable solutions on the ServiceNow platform. Implement and maintain workflows, business rules, UI policies, client scripts, and integrations using REST/SOAP APIs. Optimize existing Change Management processes and support continual service improvement initiatives. Ensure platform compliance with best practices, security standards, and ITIL framework. Troubleshoot and resolve technical issues in ServiceNow applications. Perform regular system updates and coordinate platform upgrades. Create and maintain technical documentation and user guides. Provide knowledge transfer and training to internal teams. 2. Required Skills & Qualifications Bachelor"s degree in Computer Science, Information Technology, or a related field. 5+ years of experience as a ServiceNow Developer with hands-on development in ITSM modules. In-depth experience with Change Management , including CAB meetings, blackout windows, risk calculations, and change approval policies. Proficiency in JavaScript, GlideScript, HTML/CSS, and ServiceNow APIs. Strong understanding of the ServiceNow data model, including CMDB and relationships with ITSM processes. Experience in integrating ServiceNow with third-party tools and systems. ITIL v3/v4 certification is a strong plus. ServiceNow Certified System Administrator (CSA) and ITSM Implementation Specialist certification preferred. Strong problem-solving, communication, and interpersonal skills. 3. Preferred Skills: Experience with Agile and Scrum development methodologies. Knowledge of ServiceNow Performance Analytics, Flow Designer, and IntegrationHub. Exposure to other ServiceNow modules like Incident, Problem, Asset, and Configuration Management. Clear written and oral communication Ability to work independently and in a complex group network Strong interpersonal skills. 4. Preferred time WORK TIMINGS2 AM PST - 11 AM PST (Mar- Nov2:30 PM IST- 11:30 PM IST), (Nov-Mar3:30 PM IST - 12:30 AM IST)

Experience in ServiceNow ITSM, CMDBmodule with experience in implementation, configuration, updates & troubleshooting. Deep understanding and solutioning capabilities in ServiceNow Global scope and foundational data such as Location, Organization, CMDB In-depth experience and solutioning capabilities using Scoped Application Working knowledge to develop on Service Catalog Preferred technical and professional experience Expertise in ServiceNow ITSM product Experience in develop integration using JDBC/SQL/SOAP/REST with various type of systems directly or through mid-server Should have CSA, CAD and CIS-ITSM Certifications

Role & responsibilities : Design Interface solutions based on Functional Specs and the review of technical specifications Define systems strategy, develop systems technical requirements, design and prototype testing, and define support procedures, plus implement workable business solutions Provide solutions to complex business problems Translate business requests into application system solutions. Analyze system user requirements to define and design system interfaces, enhancements, and/or modifications Work closely with the business and functional teams regarding the viability of business requirements and the potential impact Support the implementation and migration of projects. Deliver business transformation through disruptive technology innovation Serve as platform SME to technology and business partners, as well as junior developers Lead change and innovation - pursue opportunities to adopt new technologies and drive adoption to enhance business outcomes - drive and mange high-quality execution across organizational lines

Experience in ServiceNow ITSM, CMDBmodule with experience in implementation, configuration, updates & troubleshooting. Deep understanding and solutioning capabilities in ServiceNow Global scope and foundational data such as Location, Organization, CMDB In-depth experience and solutioning capabilities using Scoped Application Working knowledge to develop on Service Catalog Preferred technical and professional experience Expertise in ServiceNow ITSM product Experience in develop integration using JDBC/SQL/SOAP/REST with various type of systems directly or through mid-server Should have CSA, CAD and CIS-ITSM Certifications

Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your role and responsibilities As an Associate Developer at IBM, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. In your role, you will be responsible for: Your primary responsibilities include: Working on the end to end feature development and solving challenges faced in the implementation. Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Being eager to learn new technologies and implementing the same in feature development Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Minimum 3+ years and 2+ years in ServiceNow Experience in ServiceNow ITSM, CMDBmodule with experience in implementation, configuration, updates & troubleshooting. Deep understanding and solutioning capabilities in ServiceNow Global scope and foundational data such as Location, Organization, CMDB In-depth experience and solutioning capabilities using Scoped Application Working knowledge to develop on Service CatLog Preferred technical and professional experience Expertise in ServiceNow ITSM product Experience in develop integration using JDBC/SQL/SOAP/REST with various type of systems directly or through mid-server Should have CSA, CAD and CIS-ITSM Certifications

S4 HANA ABAP consultant with experience of working on ODATA , CDS Views ,AMDP, ADOBE Forms, Workflows . Also having very good communication skill. You may also design, develop and/or re-engineer highly complex application components and integrate software packages, programs and reusable objects residing on multiple platforms Knowledge and experience on SAP Workflow, Advance ABAP BADI (Business Add-In), Intermediate Document Extensions, ABAP Objects Proven work experience in 3-4 full cycle implementation in SAP ABAP HANA projects Your primary responsibilities include: Overall industry experience of 12+ years, working as S4 HANA ABAP consultant with experience of working on ODATA , CDS Views ,AMDP , ADOBE Forms, Workflows The ABAP on HANA Application Developers would possess the knowledge of the following topics and apply them to bring in value and innovation to client engagements: SAP HANA Technical Concept and Architecture, Data Modelling using HANA Studio, ABAP Development Tools (ADT), Code Performance Rules and Guidelines for SAP HANA, ADBC, Native SQL, ABAP Core data Services, Data Base Procedures, Text Search, ALV on HANA, and HANA Live models consumption Designing and developing, data dictionary objects, data elements, domains, structures, views, lock objects, search helps and in formatting the output of SAP documents with multiple options. Development experience in RICEF (Reports, Interfaces, Conversions, Enhancements, Forms and Reports Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Designing and developing, data dictionary objects, data elements, domains, structures, views, lock objects, search helps and in formatting the output of SAP documents with multiple options. Development experience in RICEF (Reports, Interfaces, Conversions, Enhancements, Forms and Reports) Modifying standard layout sets in SAP Scripts, Smart forms & Adobe Forms Knowledge on ABAP Object Oriented Programming Knowledge and experience on SAP Workflow Preferred technical and professional experience Proven work experience in 3-4 full cycle implementation in SAP ABAP HANA projects. Experience in working in Implementation, Consulting, Client interaction, Upgrade, Maintenance and Postproduction support projects would be an advantage. Understanding of SAP functional requirement, conversion into Technical design and development using ABAP Language for Report, Interface, Conversion, Enhancement and Forms in implementation or support projects

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your role and responsibilities As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients hybrid-cloud and AI journeys. Your primary responsibilities include: Comprehensive Feature Development and Issue Resolution: Working on the end to end feature development and solving challenges faced in the implementation. Stakeholder Collaboration and Issue Resolution: Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Continuous Learning and Technology Integration: Being eager to learn new technologies and implementing the same in feature development Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 4 -12years of experience required. The ABAP on HANA Application Developers would possess the knowledge of the following topics and apply them to bring in value and innovation to client engagements: SAP HANA Technical Concept and Architecture, Data Modelling using HANA Studio, ABAP Development Tools (ADT), Code Performance Rules and Guidelines for SAP HANA, ADBC, Native SQL, ABAP Core data Services, Data Base Procedures, Text Search, ALV on HANA, and HANA Live models consumption. Designing and developing, data dictionary objects, data elements, domains, structures, views, lock objects, search helps and in formatting the output of SAP documents with multiple options. Modifying standard layout sets in SAP Scripts, Smart forms & Adobe Forms Development experience in RICEF (Reports, Interfaces, Conversions, Enhancements, Forms and Reports Preferred technical and professional experience Experience in working in Implementation, Upgrade, Maintenance and Post Production support projects would be an advantage Understanding of SAP functional requirement, conversion into Technical design and development using ABAP Language for Report, Interface, Conversion, Enhancement and Forms in implementation or support projects

Experience in ServiceNow ITSM, CMDB module with experience in implementation, configuration, updates & troubleshooting. Deep understanding and solutioning capabilities in ServiceNow Global scope and foundational data such as Location, Organization, CMDB In-depth experience and solutioning capabilities using Scoped Application Working knowledge to develop on Service Catalog Preferred technical and professional experience Expertise in ServiceNow ITSM product Experience in develop integration using JDBC/SQL/SOAP/REST with various type of systems directly or through mid-server Should have CSA, CAD and CIS-ITSM Certifications

Job Title: ServiceNow SPM Developer Job Overview: We are seeking a highly skilled and experienced ServiceNow SPM (Strategic Portfolio Management earlier PPM) Developer to join our dynamic team. The ideal candidate will be responsible for designing, developing, and implementing ServiceNow solutions to meet the organization’s Strategic Portfolio Management needs. The successful candidate will possess a deep understanding of the ServiceNow platform, SPM modules, and a proven track record of implementing effective solutions in a complex business environment. Key Responsibilities: Solution Design and Development: Collaborate with stakeholders to understand business requirements and design effective ServiceNow SPM solutions. Develop and customize ServiceNow applications, with a focus on SPM modules like Demand, Projects, Ideas, Resource Management, etc. to meet specific business needs. Implement best practices for ServiceNow development and ensure the scalability and performance of the developed solutions. Strategic Portfolio Management: Configure and optimize ServiceNow SPM modules to support the organization’s service portfolio and catalog. Design and implement Strategic Portfolio Workspace. Able to configure the cost plan management. SAFe related knowledge is admirable. Integration and Automation: Integrate ServiceNow with other enterprise systems to ensure seamless data flow and process automation. Develop and implement automated solutions to streamline repetitive tasks and improve operational efficiency. User Training and Support: Provide training and support to end-users on the use of ServiceNow SPM functionalities. Collaborate with the ServiceNow support team to troubleshoot and resolve issues in a timely manner. Documentation: Create and maintain comprehensive documentation related to ServiceNow SPM configurations, customizations, and integrations. Ensure that documentation is up-to-date and accessible to the relevant stakeholders. Qualifications: Bachelor’s degree in computer science, Information Technology, or a related field. Proven experience as a ServiceNow Developer with a focus on Service Portfolio Management. In-depth knowledge of ServiceNow platform architecture, development best practices, and scripting languages (JavaScript, Glide Script). Experience in configuring and customizing ServiceNow SPM modules, including Service Catalog, Service Portfolio, and Service Level Management. Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions. Excellent communication and collaboration skills, with the ability to work effectively in a team environment. Good to have Qualifications: ServiceNow Certified Implementation Specialist - SPM. Experience with ServiceNow ITSM and SAFe is admirable. Knowledge of ITIL framework and best practices.

As an Associate at IBM, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. In your role, you will be responsible for Your primary responsibilities include: Working on the end-to-end feature development and solving challenges faced in the implementation. Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Being eager to learn new technologies and implementing the same in feature development Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Experience in Implementation, and design ServiceNow CSM solutions Experience in CSM Application related integration use cases Excellent in client stakeholder and customers management and ServiceNow Certifications will have added advantage Deep understanding and solutioning capabilities in ServiceNow Global scope and foundational data such as Location, Organization, CMDB In-depth experience and solutioning capabilities using Scoped Application Preferred technical and professional experience Expertise in ServiceNow ITSM product Experience in develop integration using JDBC/SQL/SOAP/REST with various type of systems directly or through mid-server Should have CSA, CAD and CIS-ITSM Certifications

As an Associate Developer at IBM, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. In your role, you will be responsible for: Your primary responsibilities include: Working on the end to end feature development and solving challenges faced in the implementation. Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Being eager to learn new technologies and implementing the same in feature development Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Minimum 3+ years and 2+ years in ServiceNow Experience in ServiceNow ITSM, CMDB module with experience in implementation, configuration, updates & troubleshooting. Deep understanding and solutioning capabilities in ServiceNow Global scope and foundational data such as Location, Organization, CMDB In-depth experience and solutioning capabilities using Scoped Application Working knowledge to develop on Service Catalog Preferred technical and professional experience Expertise in ServiceNow ITSM product Experience in develop integration using JDBC/SQL/SOAP/REST with various type of systems directly or through mid-server Should have CSA, CAD and CIS-ITSM Certifications

Location - Pan India Grade - B2, B3, C1 B2 - 22 LPA (7.5% variable included) B3 - 32 LPA (10 % variable included) C1 - 44 LPA ( 15% variable included) Locations: Bangalore, Hyderabad, Chennai, Pune, Delhi/NCR,Kolkata and Bhubaneswar interviews: 3 Rounds 1st and 2nd round will be technical round 3rd will be HR / Managerial round ServiceNow Developer 1) ITSM (Incident, Problem and Change Management) 2) Scripting (Client side and server side) 3) Integration (Inbond and Outbond Integration), Rest, SOUP or Soup UI Below are the Modules of ServiceNow HRSD CSM FSM TSM CMDB Portal Catalog ITOM ITAM (SAM and HAM) ServiceNow Developer with any combination of modules is fine. HRSD Experience with the ServiceNow HR Service Delivery (HRSD) application Knowledge of HR functions, processes, and best practices Knowledge of Case Management, Knowledge Management best practices and design Experience designing and/or implementing an HR Shared Services center Should be ServiceNow HRSD Implementation specialist with sound knowledge integration with external systems using REST and Web services. OR CSM Must have hands on standard CSM process implementation ServiceNow in depth Process knowledge (CSM Process, integrations etc.) Experience in ServiceNow Integrations with 3rd party tools using (web services, SOAP, email, MID, etc.) Good understanding on Proactive customer service operations, Predictive Intelligence, PA, VA & Continual Improvement Management OR FSM Working experience with FSM application on Work Order management, scheduling and dispatch Configuring Field Agent activities ( Mobile & Desktop) Configuring Field Service Business Process, Assignment, and Add-ons Optimizing Scheduling, Dispatch, and Inventory Operations & Configuring Time Recording Integrations with Applications and Data Sources. Process Integrations Good Knowledge on Field Service Industry good practice

The person should have live experience in web development along with hands onexperience in Javascript, html5/css3, XML / json, API integration andServiceNow functional expertise The person is good to have exposure to the ServiceNow ITSM or CSM servicecatalogue and integration capabilities with ServiceNow Preferable knowledge onTSM module is an added advantage ServiceNow The person should have live experience in web development along with hands on experience in Javascript, html5/css3, XML / json, API integration and ServiceNow functional expertise The person is good to have exposure to the ServiceNow ITSM or CSM service catalogue and integration capabilities with ServiceNow Preferable knowledge on TSM module is an added advantage

The ideal candidate must have extensive hands-on expertise in ServiceNow modules, scripting, flow designer, ACLs, and integrations. Experience in Agile methodology, effective troubleshooting, legal domain awareness, and compliance knowledge is preferred. CSA certification is a plus. Candidates must exhibit strong communication, collaboration, and documentation skills. Location - Jaipur,Chandigarh,Chennai,Pune,Bengaluru,Hyderabad,Noida,Thiruvananthapuram,Indore,Nagpur,Gurugram,Mysore, Mangalore, Bhubaneshwar.

Duration: 6 months Timings: Full Time (As per company timings) Notice Period: (Immediate Joiner - Only) Requirement: We need either an ITSM or an ITOM developer with 6+ years of experience Driving Results: Good single contributor & good team player. Flexible attitude towards work, as per the needs. Proactively identify & communicate issues and risks. Other Personal Characteristics: Dynamic, engaging, self-reliant developer Ability to deal with ambiguity Manage a collaborative and analytical approach Self-confident and humble Open to continuous learning Intelligent, rigorous thinker who can operate successfully amongst bright people.

Technology | Service Management Behavioral | Aptitude | Good analytical skills, ability to under biz outcomes and find ways to deliver. Behavioral | Communication | Strong communication skills Technology | Documentation | Experience in good quality documentation Behavioral | Collaboration | Ability to collaborate with multiple stakeholders for deliverables Behavioral | Time management | Adapt at managing time to deliver on commitments and improvise to find ways to fast track Behavioral | Execution excellence | Drive high quality in all aspects of work activities Education Qualification : Bachelor s degree/diploma in computer science or information technology or equivalent Certification Mandatory / Desirable : Technology | ServiceNow certification(s) such as Certified Implementation Specialist (CIS) in IT Service Management or equivalent and ITIL Certified | Mandatory The ServiceNow ITSM Lead is a pivotal role responsible for overseeing the implementation, maintenance, and continuous improvement of the ServiceNow IT Service Management (ITSM) platform within the organization. The ITSM Lead plays a crucial role in enhancing IT processes, optimizing service delivery, and ensuring efficient incident, problem, change, and request management. Responsibilities: Platform Implementation and Management: - Lead the end-to-end implementation of the ServiceNow ITSM platform, including requirement gathering, design, configuration, and customization. - Collaborate with cross-functional teams to ensure successful integration of the ITSM platform with existing tools, systems, and processes. - Configure and customize workflows, forms, fields, notifications, and automation within the ServiceNow platform. Process Improvement: - Analyze and assess current ITSM processes to identify gaps, bottlenecks, and areas for improvement. - Develop and implement best-practice ITIL processes within the ServiceNow ITSM framework. - Continuously monitor and evaluate ITSM processes, making recommendations for optimization and efficiency gains. Incident, Problem, Change, and Request Management: - Define and maintain incident, problem, change, and request management processes and workflows. - Ensure timely and effective handling of incidents, problems, changes, and service requests, adhering to defined SLAs and OLAs. - Provide guidance and support to the IT support team for complex incidents, problems, and changes. Service Catalog and Portal Management: - Design and manage the service catalog, defining service offerings and service request workflows. - Create and maintain an intuitive and user-friendly self-service portal for end-users to submit service requests and access information. Reporting and Analytics: - Develop and generate regular and ad-hoc reports and dashboards to monitor ITSM performance, key metrics, and KPIs. - Provide data-driven insights to stakeholders for informed decision-making and continuous improvement. Stakeholder Collaboration: - Collaborate with internal and external stakeholders, including IT teams, business units, and vendors, to gather requirements and ensure alignment of ITSM initiatives with business needs. Training and Documentation: - Develop training materials and conduct training sessions to educate end-users, IT staff, and stakeholders on ITSM processes and the ServiceNow platform. - Maintain thorough documentation of ITSM processes, workflows, configurations, and changes. Leadership and Team Management: - Lead and mentor a team of ServiceNow administrators, analysts, and support staff. - Provide guidance, performance feedback, and support for professional development. - Proficiency in JavaScript, Glide scripting, AngularJS, REST API, SOAP, and integration techniques.

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Hardware Asset Management (HAM) Good to have skills : Servicenow Tools Administration Minimum 3 year(s) of experience is required Educational Qualification : Engineering with ServiceNow Certification Summary :As a ServiceNow ITSM Hardware Asset Management (ITAM) Application Designer, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve working with the ServiceNow platform and collaborating with cross-functional teams to ensure successful implementation of ITAM solutions. Roles & Responsibilities: Collaborate with cross-functional teams to define requirements and design applications to meet business process and application requirements. Configure and customize the ServiceNow platform to meet ITAM solution requirements. Develop and maintain ServiceNow ITAM workflows, forms, and reports. Provide technical expertise and support for ServiceNow ITAM solutions. Ensure successful implementation of ServiceNow ITAM solutions by conducting testing and troubleshooting. Professional & Technical Skills: Must To Have Skills:Strong knowledge of ServiceNow ITSM Hardware Asset Management (ITAM). Good To Have Skills:Experience with Servicenow Tools Administration. Experience in configuring and customizing the ServiceNow platform. Experience in developing and maintaining ServiceNow ITAM workflows, forms, and reports. Strong understanding of ITAM best practices and industry standards. Additional Information: The candidate should have a minimum of 3 years of experience in ServiceNow ITSM Hardware Asset Management (ITAM). The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering successful ServiceNow ITAM solutions. This position is based at our Bengaluru office. Qualifications Engineering with ServiceNow Certification

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Hardware Asset Management (HAM) Good to have skills : Servicenow Tools Administration, No Function Specialty Minimum 7.5 year(s) of experience is required Educational Qualification : Engineering with ServiceNow Certification Summary :As an Application Designer for Cloud Migration & Implementation, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements related to ServiceNow ITSM Hardware Asset Management (ITAM). Your typical day will involve collaborating with cross-functional teams, analyzing business requirements, and designing solutions to meet those requirements. Roles & Responsibilities: Collaborate with cross-functional teams to analyze business requirements and design solutions to meet those requirements. Design and develop ServiceNow ITSM Hardware Asset Management (ITAM) solutions using best practices and industry standards. Ensure that ServiceNow ITSM Hardware Asset Management (ITAM) solutions are scalable, maintainable, and meet business requirements. Provide technical guidance and mentorship to junior team members. Stay updated with the latest advancements in ServiceNow ITSM Hardware Asset Management (ITAM) and related technologies. Professional & Technical Skills: Must To Have Skills:Strong experience in ServiceNow ITSM Hardware Asset Management (ITAM). Good To Have Skills:Experience in Servicenow Tools Administration. Experience in designing and developing ServiceNow ITSM solutions using best practices and industry standards. Strong understanding of ITIL processes and ServiceNow ITSM modules. Experience in integrating ServiceNow ITSM solutions with other systems. Experience in ServiceNow ITSM implementation and migration projects. Additional Information: The candidate should have a minimum of 7.5 years of experience in ServiceNow ITSM Hardware Asset Management (ITAM). The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful ServiceNow ITSM solutions. This position is based at our Bengaluru office. Qualifications Engineering with ServiceNow Certification

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Hardware Asset Management (HAM) Good to have skills : Servicenow Tools Administration Minimum 7.5 year(s) of experience is required Educational Qualification : Engineering with ServiceNow Certification Summary :As an Application Designer for Cloud Migration & Implementation, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements related to ServiceNow ITSM Hardware Asset Management (ITAM). Your typical day will involve collaborating with cross-functional teams, analyzing business requirements, and designing solutions to meet those requirements. Roles & Responsibilities: Collaborate with cross-functional teams to analyze business requirements and design solutions to meet those requirements. Design and develop ServiceNow ITSM Hardware Asset Management (ITAM) solutions using best practices and industry standards. Ensure that ServiceNow ITSM Hardware Asset Management (ITAM) solutions are scalable, maintainable, and meet business requirements. Provide technical guidance and mentorship to junior team members. Stay updated with the latest advancements in ServiceNow ITSM Hardware Asset Management (ITAM) and related technologies. Professional & Technical Skills: Must To Have Skills:Strong experience in ServiceNow ITSM Hardware Asset Management (ITAM). Good To Have Skills:Experience in Servicenow Tools Administration. Experience in designing and developing ServiceNow ITSM solutions using best practices and industry standards. Strong understanding of ITIL processes and ServiceNow ITSM modules. Experience in integrating ServiceNow ITSM solutions with other systems. Experience in ServiceNow ITSM implementation and migration projects. Additional Information: The candidate should have a minimum of 7.5 years of experience in ServiceNow ITSM Hardware Asset Management (ITAM). The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful ServiceNow ITSM solutions. This position is based at our Bengaluru office. Qualifications Engineering with ServiceNow Certification

Experience: 7/8+ years Mandatory: Discovery CIS certification and CMDB micro-certification Computer Science or equivalent degree Strong development experience in ServiceNow (minimum 5 years in ServiceNow) Good communication skills Strong Experience in ServiceNow ITSM, CSM (Customer Service Management) implementations Hands on experience with ServiceNow configurations Hands on experience with script based ServiceNow components such as business rules, script includes, client scripts, UI pages etc . Hands on experience with ServiceNow Workflows and customisations Hands on experience ServiceNow UI Builder, Flow designer Knowledge of ServiceNow development best practices. Knowledge of ServiceNow platform administration. Knowledge and experience on service portal with experience coding in Scripts, Angular is a big advantage. Experience with integrations to other systems using the MID server and direct/Scripted web services. ITOM experience is added advantage with ServiceNow CMDB, Asset Management, OMT experience (anyone of these or more) Architectural and hands-on Integrations experience with other Enterprise applications. Knowledge and experience with JavaScript, PowerShell, JSON, REST and SOAP. Desired ServiceNow Trainings/Certifications: ServiceNow System Administration, CSM, ITSM etc.

As an Associate Developer at IBM, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. In your role, you will be responsible for: Your primary responsibilities include: Working on the end to end feature development and solving challenges faced in the implementation. Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Minimum 3+ years and 2+ years in ServiceNow Experience in ServiceNow ITSM, CMDB module with experience in implementation, configuration, updates & troubleshooting. Deep understanding and solutioning capabilities in ServiceNow Global scope and foundational data such as Location, Organization, CMDB In-depth experience and solutioning capabilities using Scoped Application Working knowledge to develop on Service CatLog Preferred technical and professional experience Expertise in ServiceNow ITSM product Experience in develop integration using JDBC/SQL/SOAP/REST with various type of systems directly or through mid-server Should have CSA, CAD and CIS-ITSM Certifications

ServiceNow Senior technical lead is a key role responsible for overseeing the design/development and implementation of ServiceNow solutions, ensuring alignment with business objective and best practices. This role involves leading technical teams, managing project lifecycles, collaborating with business stakeholders and providing expertise in ServiceNow platform and capabilities. Key responsibilities include: Expert in leading a team and providing guidance to junior developers, proficient in engaging with business stakeholders/cross functional teams to gather requirements and deliver enhancements Expert in designing/implementing multiple catalog items by collaborating with the business stakeholders Must have strong experience in integrating multiple large enterprise systems using APIs, REST/SOAP protocols, authentication mechanisms Strong knowledge on Glide APIs, server/client-side scripting, Scripted Rest API, portal architecture Must have excellent oral and written communication/presentation/negotiation skills Detail-oriented, able to identify issues, and consistently collaborate to solve problems in a timely manner Total 8+ years of IT experience with minimum 5 years of ServiceNow development exposure with a proven track record in leading teams Must have ability to execute Agile practices to facilitate team management and project delivery Strong skills in monitoring platform for optimal performance and availability Must have ability to create/update SDLC documentations, manuals for the functionalities developed Work experience with large BioPharma/Biotech industries and knowledge of GxP process is a plus Must be a Certified Application Developer along with any implementation specialist

About the Role: We are seeking a highly skilled Moveworks Expert to lead the implementation and integration of Moveworks with ServiceNow ITSM and Workday HR platforms. The ideal candidate will have deep hands-on experience with Moveworks automation, AI workflows, and seamless integration with enterprise applications, ensuring streamlined IT and HR service delivery. Key Responsibilities: Lead the end-to-end implementation of Moveworks , including configuration, customization, and deployment. Integrate Moveworks with ServiceNow ITSM and Workday HR , enabling intelligent automation for ticketing, HR queries, and self-service resolutions. Collaborate with ITSM and HRIS teams to understand business processes and map them into automated workflows within Moveworks. Create, manage, and optimize AI-driven conversational experiences using Moveworks NLP capabilities. Ensure data integrity, security, and compliance during integration and operation. Monitor system performance, handle issues/escalations, and provide post-deployment support. Document configuration and implementation processes, best practices, and knowledge base articles. Train internal teams on Moveworks capabilities and integration outcomes. Required Skills & Experience: 3+ years of hands-on experience with Moveworks (must-have). Strong background in ServiceNow ITSM incident, request, change management modules. Experience integrating Moveworks with Workday HR – HR case management, employee self-service, etc. Proven ability to design and implement AI-powered solutions in enterprise environments. Solid understanding of ITIL processes. Familiarity with REST APIs, webhooks, and other integration methods. Strong problem-solving and communication skills. Ability to work in a fast-paced, agile environment with cross-functional teams. Preferred Qualifications: Moveworks Certification(s) (if available). ServiceNow and/or Workday Certifications. Experience working in large-scale enterprise environments. Exposure to additional enterprise collaboration platforms like Slack, MS Teams, etc.