346 Servicenow Itsm Jobs - Page 3

Job Description: Sales Manager for ServiceNow Practice, Location Bangalore Position Overview: We are looking to expand our sales team with dynamic and results-driven Sales Professionals with experience in selling Software Platform Solutions to corporate clients in India and globally. Prior experience of Selling Software Solutions preferably from ServiceNow, Salesforce or SAP is a must! The ideal candidate must have at least 4 years of relatable experience and not more than 8 years in Sales. Requirements: This role requires excellent communication skills, extensive knowledge of sales process and experience in selling technology solutions / platforms. The ideal candidate will actively particip...

You will be joining a dynamic and forward-thinking team as an IT Service Management Analyst within the Service Management Office. Your primary responsibility will be to oversee the Event Management processes using ServiceNow ITOM. Reporting to the ITOM Manager and the Event Management Process Owner, you will play a vital role in enhancing service management policies, procedures, and tools. Collaboration with cross-functional teams will be essential to ensure that event management, alerting, and incident creation align with business objectives and stakeholder needs. Your contributions will support the organization's IT service management goals and promote the adoption of ITIL practices throug...

We are seeking an experienced ServiceNow Administrator to lead the configuration, maintenance, and optimization of our ServiceNow platform. The ideal candidate will have 10+ years of hands-on experience . Required Candidate profile HRSDM Modules experience to work with HR Team for new enhancement requests , development of workflows for onboarding and offboarding use cases.

Driving workshops with application teams for FSO application scope validation and baselining, detailed requirements gathering. Detailed design document preparation - covering Dynatrace solution and architecture design, design of use cases for application monitoring Configure and maintain Dynatrace SaaS environments Deploy, configure and manage Dynatrace agents and ActiveGates - for achieving full stack observability Provide integration solutions of Dynatrace with third-party tools like MoogSoft, Azure monitor, ServiceNow ITSM tool and API integration. Coordinate with application teams for detailed monitoring, dashboarding, reporting data gathering and build dashboards. Monitor application pe...

Overview Quest is an award-winning IT management software provider offering a broad selection of solutions that solve some of the most common and most challenging IT problems. Since 1987, weve been reducing the time and money our customers spend on IT administration, so they can invest more on business innovation. With more than 100,000 customers in 100 countries, we emphasize innovation, strong community with customers and partners, and ongoing support throughout our customers journey. We are currently seeking a senior ServiceNow Developer to be the sole and primary developer for an established ServiceNow ITSM instance supporting all internal worldwide company employees. The work location f...

You will be working at StatusNeo, a company dedicated to redefining business operations through digital transformation using cutting-edge technologies and innovative strategies. StatusNeo values diversity, inclusivity, and a great work culture, providing a platform for professional growth and development. As a ServiceNow Practice Lead based in Gurugram, you will be responsible for leading the successful delivery of ServiceNow solutions across various domains such as ITSM, CSM, HRSD, ITAM, ITOM, Sec-Ops, and GRC. This role requires a hands-on leader with extensive experience in ServiceNow platform development, implementation, and architecture, as well as a strategic mindset to create scalable...

Key Responsibilities: - Design, develop, and implement solutions on the ServiceNow platform. - Customize ServiceNow applications and facilitate the rollout of new applications and modules. - Work on workflows, business rules, UI policies, client scripts, and automated tasks. - Maintain and support existing ServiceNow applications and integrations. - Develop custom applications/modules using JavaScript, Glide, HTML/CSS. - Collaborate with stakeholders and cross-functional teams to gather requirements and provide technical solutions. - Ensure best practices are followed for ServiceNow coding and implementation. Must-Have Skills : - Strong knowledge of ServiceNow platform and development tools....

Service Desk JD Workplace Track Engineer 1. Graduate with Minimum 3+ years of experience in service Desk 2. Excellent communication and conversation skills in English 3. Excellent in Voice call support 4. Good Knowledge of Incident, Change and Problem Management 5. Manage Service Desk activities, including Owning overall responsibility for Incident and Service Request process handling on the Service Desk 6. Liaise with the Service Manager 7. Help with the development and issuance of Service Desk Operational Reports 8. Liaise with the designated Change lead as requested. 9. Logging and triaging the incidents in ITSM for all the end user related incidents, service requests, problems etc. 10. T...

Job Description Service Desk JD Workplace Track Engineer 1. Graduate with Minimum 3+ years of experience in service Desk 2. Excellent communication and conversation skills in English 3. Excellent in Voice call support 4. Good Knowledge of Incident, Change and Problem Management 5. Manage Service Desk activities, including Owning overall responsibility for Incident and Service Request process handling on the Service Desk 6. Liaise with the Service Manager 7. Help with the development and issuance of Service Desk Operational Reports 8. Liaise with the designated Change lead as requested. 9. Logging and triaging the incidents in ITSM for all the end user related incidents, service requests, pro...

As a Solution Architect at NTT DATA, you play a pivotal role in the design, implementation, and optimization of end-to-end solutions to address both business and IT requirements effectively. Your expertise in architecture and enterprise systems is essential in delivering efficient and scalable solutions. Specifically, you are expected to have in-depth knowledge of the LogicMonitor platform, Azure (or any other) Cloud, and ServiceNow/Salesforce ITSM, along with a profound understanding of enterprise architecture and integration patterns. Your responsibilities include collaborating with key stakeholders to comprehend business needs and transform them into impactful solutions. You will architec...

You should have strong experience in ServiceNow development, with hands-on experience in IT service management process design. You must possess an overarching understanding of the ServiceNow Enterprise product suite and a fundamental grasp of the key technologies relevant to ServiceNow integration solutions. Your ability to translate business concepts into technical solutions is crucial for this role. In addition, you should have web portal development skills, including proficiency in HTML, CSS, Angular JS, and Bootstrap. Experience in implementing core process areas such as Incident, Problem, Change, Service Catalog, Request, and CMDB is essential. Your primary skills should include Service...

As an Associate at IBM, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. In your role, you will be responsible for: Your primary responsibilities include: Working on the end-to-end feature development and solving challenges faced in the implementation. Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Being eager to learn new technologies and implementing the same in feature development Required...

Job Description Advanced experience with Service Now implementations Strong technical knowledge in Scripting System Definition Business Rules Menus UI Forms UI Actions Content Management Imports Transforms Web Services and Notifications Developing designing configuring and rollout of new application modules workflows and catalog requests Experience with Business Rules Script Includes UI Actions Scheduled Jobs all scripted aspects of the Service Now system Experience with ServiceNow client and server-side JavaScript and the Service Now APIs Strong understanding of ITSM best practice processes must be self-motivated with a proven track record in ITSM technologies Experience in the development ...

Job Description Advanced experience with Service Now implementations Strong technical knowledge in Scripting System Definition Business Rules Menus UI Forms UI Actions Content Management Imports Transforms Web Services and Notifications Developing designing configuring and rollout of new application modules workflows and catalog requests Experience with Business Rules Script Includes UI Actions Scheduled Jobs all scripted aspects of the Service Now system Experience with ServiceNow client and server-side JavaScript and the Service Now APIs Strong understanding of ITSM best practice processes must be self-motivated with a proven track record in ITSM technologies Experience in the development ...

Position Purpose Role is to work on Projects, Enhancements and Defects on ServiceNow framework. Must have experience on ServiceNow ITSM area. Responsibilities Direct Responsibilities Automate and support an expanding and maturing ServiceNow environment. Working knowledge of Incident, Problem, Service Request, Change, Knowledge, Service Portal, and CMDB. Contributes to the phases of feasibility analysis and design, brings an expert opinion on the feasibility and complexity of implementation in ServiceNow. Produces technical feasibility analysis, gap analysis, design proposals, macro estimations, scripting, reporting. Analyzes the User Requirements provided by the Product Owners or BAs, challe...

o 712+ years of IT experience, with 5+ years in ServiceNow architecture and solution design. o Hands-on expertise with ServiceNow ITSM, ITOM, ITAM, HRSD, CSM, and SecOps modules. o Strong knowledge of ServiceNow scripting (JavaScript, Glide API), Flow Designer, Integration Hub, MID Server, REST/SOAP integrations, and Service Portal. o Experience with CMDB design, data modeling, and discovery. Certifications o ServiceNow Certified System Administrator (CSA) mandatory. o ServiceNow Certified Implementation Specialist (CIS) in multiple modules preferred. o ServiceNow Certified Application Developer (CAD) preferred. o ServiceNow Certified Technical Architect (CTA) highly desirable. Soft Skills o...

We are seeking a highly skilled ServiceNow Developer with a strong focus on CMDB data analysis. The ideal candidate will have a deep understanding of ServiceNow ITSM and ITOM modules and be able to effectively design, develop, and maintain CMDB configurations. Key Responsibilities: CMDB Data Management: Design, develop, and maintain CMDB configurations to ensure data accuracy and consistency Enrich CMDB data through automation and integration with other systems Analyze CMDB data to identify gaps and inconsistencies Implement data quality checks and validation rules ITOM Process Automation: Automate ITOM processes using ServiceNow workflows, scripts, and integrations Develop custom applicatio...

We are seeking a highly skilled ServiceNow System Administrator to join our team. The ideal candidate will have a strong understanding of ServiceNow ITSM modules and be able to effectively manage and administer the platform. Key Responsibilities: Platform Administration: Manage user access and permissions Configure and customize ServiceNow ITSM modules (Incident, Problem, Change, Service Request, etc.) Implement and maintain workflows, business rules, and UI policies Troubleshoot and resolve system issues Monitor system performance and optimize as needed Service Catalog Management: Create, maintain, and publish service catalog items Configure approval workflows and notifications Manage servi...

Technical Support Engineer for Service Management, responsible for resolving customer-reported issues through various support channels. The role involves analyzing system logs, code snippets, and configurations to troubleshoot complex technical problems. The position requires strong analytical skills and technical expertise to ensure platform stability and customer satisfaction. Key Responsibilities Own and resolve customer-reported issues through web, chat, email, case updates, and phone support Analyze system logs, code snippets, and configurations to isolate root causes and recommend solutions Leverage platform knowledge to provide guidance and best practices to customers Collaborate with...

We are seeking a skilled and experienced ServiceNow Developer/Consultant to join our team. The ideal candidate will have a strong background in ServiceNow development and configuration, with hands-on experience in implementing and maintaining various modules and integrations. Key Responsibilities: Design, develop, and implement solutions using Script Includes, Client Scripts, Business Rules, and Flow Designer. Configure and customize Service Catalog items, Request tables, UI Policies, and UI Actions. Collaborate with stakeholders to gather requirements and translate them into technical solutions within the ServiceNow platform. Develop and maintain REST/SOAP integrations with third-party syst...

In Time Tec is an award-winning IT & software company. In Time Tec offers progressive software development services, enabling its clients to keep their brightest and most valuable talent focused on innovation. In Time Tec has a leadership team averaging 15 years in software/firmware R&D, and 20 years building onshore/offshore R&D teams. We are looking for rare talent to join us. People having a positive mindset and great organizational skills will be drawn to the position. Your capacity to take initiative and solve problems as they emerge, flexibility, and honesty, will be key factors for your success at In Time Tec. Job Overview: We are seeking a skilled ServiceNow ITSM Developer with 3–5 y...

Overview We are seeking a skilled ServiceNow ITSM Developer with 3–5 years of experience on the ServiceNow platform, including hands-on expertise in Employee Center Pro. The candidate will be responsible for developing, configuring, and enhancing ITSM applications and the Employee Center Pro portal to deliver a unified, modern employee experience. Key Responsibilities Configure and customize ServiceNow ITSM modules (Incident, Problem, Change, Request, Knowledge, CMDB, Service Catalog). Develop and enhance Employee Center Pro experiences, including landing pages, topic pages, catalog items, and guided journeys. Build intuitive Service Portal and Agent Workspace features to improve user experi...

Position Overview We are seeking an experienced ServiceNow ITSM Developer with 3–5 years of hands-on development experience on the ServiceNow platform, including exposure to Telecommunications Service Management (TSM) / telecom-specific modules. The candidate will play a key role in designing, developing, and customizing ServiceNow ITSM applications to support business needs in a telecom environment. Key Responsibilities Configure, customize, and enhance ServiceNow ITSM modules (Incident, Problem, Change, Request, Knowledge, CMDB, Service Catalog). Develop and maintain workflows, Flow Designer actions, client scripts, business rules, and UI policies. Implement and support Telecommunications ...

We are seeking a highly skilled ServiceNow System Administrator to join our team. The ideal candidate will have a strong understanding of ServiceNow ITSM modules and be able to effectively manage and administer the platform. Key Responsibilities: Platform Administration: Manage user access and permissions Configure and customize ServiceNow ITSM modules (Incident, Problem, Change, Service Request, etc.) Implement and maintain workflows, business rules, and UI policies Troubleshoot and resolve system issues Monitor system performance and optimize as needed Service Catalog Management: Create, maintain, and publish service catalog items Configure approval workflows and notifications Manage servi...

Design, configure, and enhance ServiceNow ITSM modules. Develop custom scripts, workflows, and integrations (REST/SOAP). Automate incident, problem, and change processes while ensuring platform scalability and performance. Required Candidate profile 5–10 years of ServiceNow with deep ITSM expertise. Strong in JavaScript, Glide API, REST/SOAP integrations, workflows, and automation. Proven ability to deliver scalable solutions and collaborate