ServiceNow ITSM Developer

Viraaj HR Solutions Private Limited

0 years

8 - 30 Lacs

Hyderabad Telangana India

Posted:2 days ago| Platform:

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Skills Required

servicenow developer staffing technology service management design support recruiting server script ui portal rest flow orchestration scoping javascript workflow integration discovery testing collaborative mentoring certification certifications

Work Mode

On-site

Job Type

Full Time

Job Description

Industry & Sector:

Staffing and IT talent solutions serving enterprise technology organizations across IT Service Management (ITSM), cloud operations, and digital transformation programs. We place and manage technical professionals who design, implement, and support mission-critical ServiceNow platforms for large enterprises.

Primary Job Title (standardized):

ServiceNow Developer

Location:

India (On-site)

About The Opportunity

We are recruiting for an experienced ServiceNow ITSM Developer to join a client-facing delivery team responsible for implementing and enhancing ServiceNow ITSM capabilities. This role focuses on building scalable, secure, and maintainable ServiceNow solutions that improve IT operations, incident and change management, and end-user experiences.Role & Responsibilities

Design, develop and configure ServiceNow ITSM modules (Incident, Problem, Change, Request) using platform best practices.
Author server-side and client-side scripts (Business Rules, Script Includes, UI Actions, Client Scripts) and optimize GlideRecord queries for performance.
Develop and maintain Service Portal components, widgets and custom UI to deliver intuitive end-user experiences.
Integrate ServiceNow with external systems using REST/SOAP APIs, IntegrationHub spokes, and MID Server-based integrations.
Implement Flow Designer workflows, orchestration where required, and manage Update Sets, application scoping, and release artifacts.
Collaborate with architects, testers and stakeholders to produce design documents, unit tests, and operational runbooks; troubleshoot production issues and apply fixes.

Skills & Qualifications

Must-Have

Proven experience delivering ServiceNow ITSM implementations in production environments.
Strong JavaScript proficiency and practical experience with GlideRecord and ServiceNow APIs.
Hands-on experience building Service Portal widgets and customizing Service Portal UI.
Experience using Flow Designer and IntegrationHub for workflow and integration development.
Practical experience integrating using REST APIs and working with MID Server for on-prem integrations.
Familiarity with Update Sets, application scopes, ACLs, and platform upgrade considerations.

Preferred

ServiceNow Certified System Administrator (CSA) or certified Implementation Specialist (ITSM).
Experience with Discovery, Orchestration, or ITOM modules.
Exposure to CI/CD pipelines for ServiceNow and automated testing frameworks.

Benefits & Culture Highlights

Opportunity to work on enterprise-scale ServiceNow implementations and grow technical expertise.
Collaborative, delivery-focused environment with access to mentoring and certification support.
On-site role with client-facing exposure and clear performance-driven progression.

To apply, please ensure you can work on-site in India and include a concise summary of your ServiceNow project experience, key modules implemented, and any platform certifications held.
Skills: servicenow,servicenow itsm developer,javascript

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ServiceNow ITSM Developer