ServiceNow Implementation Specialist - Chennai/ Mumbai - GO/JC/154/2025

Job Description

Job Description Job title: ServiceNow Implementation Specialist Job Location: Chennai/ Mumbai Candidate Specification Candidate must have minimum 5 to 8 years of experience in IT Service Management, with a strong focus on ServiceNow implementation. Candidate must have In-depth knowledge of ServiceNow modules and functionalities. Experience with developing and optimizing ServiceNow dashboards, alerts, and report Flexible to work in Rotational shift Based on projects. Job Description Oversee the end-to-end implementation of ServiceNow, ensuring alignment with business requirements and industry standards. Collaborate with stakeholders to gather and analyze requirements, translating them into technical specifications. Provide technical guidance and support during the implementation phase and post-deployment. Experience in integration of ServiceNow with alternate tools/platforms and the ability to lead design sessions to architect the integration. Troubleshoot and resolve issues related to ServiceNow functionality and performance. Identify and resolve issues related to ServiceNow implementations and configurations. Conduct training sessions and workshops for end-users to enhance their understanding of the platform Stay current with ServiceNow releases and updates, ensuring the team is well-informed and skilled in new features Develop training materials and conduct workshops for end-users and team members Participate in project planning and status meetings, providing regular updates to stakeholders. Knowledge of ITIL framework Skills Required RoleServiceNow Implementation Specialist - Chennai/ Mumbai Industry TypeITES/BPO/KPO Functional Area Required Education B Tech Employment TypeFull Time, Permanent Key Skills SERVICENOW SERVICENOW ITSM SERVICENOW TEATING Other Information Job CodeGO/JC/154/2025 Recruiter NameAckshaya Show more Show less