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ServiceNow Developer - QA

ServiceNow Developer - QA

Nephroplus

2 - 7 years

3 - 7 Lacs

Bengaluru

Posted:2 weeks ago| Platform:

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Skills Required

Business services QA Test case execution Skill development Test scripts Defect tracking Test management Automation tools Regression testing Troubleshooting

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled and motivated ServiceNow Developer with a focus on QA to join our team. In this role, you will be responsible for executing manual testing, managing ServiceNow test cases, and creating and maintaining automated tests using ServiceNow s Automated Test Framework (ATF). You will play a key role in troubleshooting and resolving ATF issues and supporting platform upgrades, patches, and new development projects to ensure they meet quality standards. The ideal candidate will have hands-on experience with ServiceNow, a solid understanding of QA best practices, and the ability to support development teams in maintaining high-quality ServiceNow solutions.

Key Responsibilities:

Automated ATF Development and Maintenance :

o Create, develop, and maintain automated test scripts using ServiceNow s Automated Test Framework (ATF) for functional and regression testing.

o Troubleshoot and resolve issues related to ATF scripts, ensuring tests run smoothly and provide accurate results.

o Continuously improve ATF scripts to enhance efficiency and accuracy.

Manual Testing in ServiceNow Test Management 2.0 :

o Execute manual test cases to validate ServiceNow applications, customizations, and integrations (when ATFs are not available).

o Report and track defects, ensuring that issues are identified and resolved promptly.

o Document and report test results, providing clear feedback to developers and stakeholders.

Regression Testing :

o Participate in regression testing efforts to ensure that updates and new features do not negatively impact existing functionality.

o Ensure that automated and manual tests are executed to maintain platform stability.

Collaboration :

o Work closely with developers, business analysts, and other stakeholders to ensure proper test coverage and alignment with project requirements.

o Communicate progress on testing efforts, results, and identified issues effectively.

Qualifications & Skills:

Experience as a ServiceNow Developer, QA Engineer, or in a similar role with a focus on ServiceNow testing.

Strong understanding of the ServiceNow platform, including ITSM and other ServiceNow modules.

Hands-on experience in creating and maintaining automated tests using ServiceNow s ATF framework.

Proficiency in manual testing processes, creating and executing test cases.

Ability to identify, document, and troubleshoot defects effectively.

Familiarity with software testing principles, methodologies, and best practices.

Strong communication and collaboration skills to work effectively with team members and stakeholders.

Ability to prioritize tasks and manage time effectively in a fast-paced environment.

Required Certifications:

Micro-Certification - Automated Test Framework.

Preferred Qualifications :

ServiceNow certifications (e.g., Certified Application Developer, Certified Implementation Specialist) are a plus.

Experience with other test automation tools is beneficial.

Familiarity with test management tools and defect tracking systems.

Why Join Us

Competitive salary and benefits package.

Opportunities for career growth and skill development within the ServiceNow ecosystem.

Collaborative and dynamic team environment.

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ServiceNow Developer - QA