ServiceNow Developer

Role Overview: You are a highly skilled ServiceNow Platform Solution Consultant with strong technical expertise in ServiceNow development, configuration, and solutioning. With over 8 years of experience, you possess extensive knowledge in ITSM, ITOM, ITAM, integrations, Flow Designer, Service Graph Connector, and advanced scripting. Your primary responsibility is to design and implement robust ServiceNow solutions that ensure scalability, performance, and adherence to best practices. Key Responsibilities: - Design, develop, configure, and customize ServiceNow applications and modules to ensure optimal performance and usability. - Implement ITSM, ITOM, and ITAM processes in ServiceNow while aligning them with business needs. - Enhance platform capabilities through client scripts, business rules, script includes, UI policies, and UI actions. - Deploy and configure Discovery, Service Mapping, Event Management, Cloud Management, and CMDB for ITOM solutions. - Implement Asset Management (HAM/SAM), License Management, and Lifecycle Management within ITAM. - Ensure CMDB health optimization by following best practices for data integrity, normalization, and reconciliation. - Develop and manage integrations between ServiceNow and external systems using REST/SOAP APIs, IntegrationHub, Service Graph Connector, and MID Server. - Automate workflows using Flow Designer, Workflow Editor, and Orchestration. - Implement secure integrations with third-party applications, including monitoring tools, cloud platforms (AWS, Azure, GCP), and enterprise applications (SAP, Workday, etc.). - Utilize advanced scripting solutions with JavaScript, GlideScript, and AngularJS. - Develop custom applications, UI components, and portal widgets using ServiceNow's UI Builder and UI policies. - Optimize instance performance and troubleshoot complex issues related to scripts and configurations. ServiceNow Platform Governance & Best Practices: - Ensure platform governance by adhering to coding standards, security policies, and instance performance best practices. - Conduct periodic instance health checks, upgrades, and performance tuning. - Implement ACLs, data security, and role-based access controls (RBAC). Preferred Qualifications: - ServiceNow CSA (Certified System Administrator) is required. - ServiceNow CIS (Certified Implementation Specialist) in ITSM, ITOM, or ITAM is a plus. - Experience with ServiceNow ATF (Automated Test Framework) and DevOps integrations. - Knowledge of Agile methodologies and ITIL best practices. About NTT DATA: NTT DATA is a $30 billion global innovator of business and technology services, serving 75% of the Fortune Global 100. Committed to helping clients innovate, optimize, and transform for long-term success, NTT DATA has diverse experts in over 50 countries and a robust partner ecosystem. Their services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. As one of the leading providers of digital and AI infrastructure globally, NTT DATA, a part of NTT Group, invests over $3.6 billion annually in R&D to help organizations and society transition confidently into the digital future.,