Service Supervisor

Position: Service Advisor
Location: Mancheswar, Bhubaneswar
Experience: 1–2 Years
Qualification: Diploma / B.Tech in Mechanical or Automobile Engineering
Industry: Automobile / Auto Service & Maintenance
Employment Type: Full-Time

Role Overview:

We are looking for a customer-focused and technically sound Service Advisor to join our team at Mancheswar, Bhubaneswar. The ideal candidate will act as the bridge between customers and the technical team, ensuring high-quality service delivery and customer satisfaction.

Key Responsibilities:

• Greet customers and understand their vehicle service requirements
• Create job cards and explain the scope of work and estimated cost
• Coordinate with the workshop team to ensure timely service delivery
• Keep customers informed on job progress, additional repairs, and delays
• Conduct final inspection before vehicle delivery
• Handle customer feedback, concerns, and post-service follow-up
• Maintain service records and ensure proper documentation

Candidate Requirements:

• Diploma or B.Tech in Mechanical or Automobile Engineering
• 1–2 years of experience in a similar role at a service center
• Strong communication and interpersonal skills
• Good understanding of vehicle systems and repair processes
• Basic knowledge of billing and service software
• Customer-focused with problem-solving ability

Preferred Skills:

• Experience with CRM or service management software
• Ability to upsell value-added services
• Strong organizational and time management skills

To Apply:
Send your updated resume to hr.ritaautomobiles@gmail.com with the subject: Application for Service Advisor

Job Type: Full-time

Pay: ₹12,000.00 - ₹15,000.00 per month

Compensation Package:

• Performance bonus

Schedule:

• Day shift
• Fixed shift
• Weekend availability

Language:

• English (Preferred)

Work Location: In person