Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in gurugram
>
BT Group
>
Service Request Coordinator

Service Request Coordinator

BT Group

0 years

0 Lacs

gurugram haryana india

Posted:23 hours ago| Platform:

Apply

Skills Required

service maintenance data assessment development resolve management support leadership

Work Mode

On-site

Job Type

Full Time

Job Description

BT Group is hiring for the role of Service Request Coordinator!
Responsibilities of the Candidate:Assists teams in standards delivery, revenue growth and the maintenance of successful relationships with assigned customers.Supports the team ahead of customers' monthly service review meetings through routine data analysis.Supports the review and progress assessment on continuous service improvement plans for each customer.Collates information and resources in supporting the development of the operational service improvement plan.Acts to resolve routine problems for assigned customers generally covered by existing procedures with limited supervision.Assists teams in regularly contacting customers to promote products and services according to the needs of customers, in conjunction with the sales team and with limited supervision.Requirements:Customer ServiceCommunicationIssue ResolutionContinuous ImprovementProblem-SolvingService Level Agreement ManagementOrder ManagementSupplier ManagementTechnical SupportBusiness Process ImprovementEscalation ManagementProject/Programme ManagementDecision MakingGrowth MindsetInclusive LeadershipPlease share resume on vishal.anand@bt.com before 14/11/2025

More Jobs at BT Group

Service Request Coordinator

Gurugram, Haryana

Experience: Not specified

Salary: Not disclosed

Business Intelligence Professional

Bengaluru, Karnataka

Experience: Not specified

Salary: Not disclosed

Supply Chain Operations Manager

Gurugram, Haryana, India

5 - 8 yrs

Salary: Not disclosed

Cyber Security Professional

Gurugram, Haryana

Experience: Not specified

Salary: Not disclosed

Specialist Solution Architect - OSS Orchestration

Bengaluru

10 - 18 yrs

INR 40 - 50 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

BT Group

Telecommunications

London Ipswich

Login to

Please Verify Your Phone or Email

Confirm Action

Service Request Coordinator