Job
Description
Skill: ServiceNow ITSM, Service Portal, Catalog, UI Builder, CMDB Experience Range: 5 to 10 years Location: Chennai/ Hyderabad / Kolkata / Ahmedabad Must Have Skills · Strong understanding and knowledge in ITIL Processes · Design and develop solutions within ServiceNow environment to include modifications of applications, Forms , Workflows/Flows and interfaces supporting ITIL customers · Develop and configure Business Rules, UI Policies, UI Actions, Client Scripts ,Script Includes, Widgets · Develop and configure Notifications , UI Pages, UI Macros, ACLs, Transform Maps and other core concepts · Develop standards , process and support and maintenance of existing environment · Develop use-case scenarios for Testing · Assist with analyzing and converting business requirements to system requirements · Work with stakeholders to design testing strategies for development, QA and UAT environments · Working knowledge of ServiceNow release upgrade process for implementation · Experience with full suite of ITSM modules including Incident, Request, Problem, Change,Case managements, Service Portal, Asset Management , CMDB, Discovery, Performance Analytics, ITBM · Integrate ServiceNow applications with third applications using REST/SOAP APIs · Experience working with Javascript, JSON, AJAX, HTML, XML, Angular with advance scripting capabilities · Require strong debugging and troubleshooting skills · To be proficient in understanding the end to end deployment process Show more Show less
