Service Manager

**Job Description** **Role Overview:** You will be joining Legendry Motors Pvt. Ltd. as a Service Manager, overseeing the day-to-day operations of the service department in Siliguri. Your main responsibilities will include managing service engineers, ensuring customer satisfaction, and upholding quality standards. With a strong focus on leadership and customer service, you will play a crucial role in maintaining the reputation of the company as a channel partner of Royal Enfield. **Key Responsibilities:** - Manage and supervise service engineers in their daily tasks - Ensure high levels of customer satisfaction by addressing their needs and concerns - Uphold quality standards in service department operations - Utilize problem-solving skills to resolve issues efficiently - Make decisions that contribute to the overall efficiency and productivity of the service department - Apply technical knowledge of motorcycle service and maintenance to support the team - Maintain a fast-paced work environment while delivering optimal results - Foster effective communication and strong interpersonal relationships within the team **Qualifications Required:** - Strong leadership and management skills - Excellent customer service skills - Knowledge of motorcycle service and maintenance - Problem-solving and decision-making abilities - Experience in managing a service department - Technical background in the automotive/motorcycle industry - Ability to thrive in a fast-paced environment - Effective communication and interpersonal skills,