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Indore, Madhya Pradesh, India

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House of Em5 is not just a perfume brand — it’s a revolution in fragrance. Backed by the spotlight of Shark Tank India, we’re redefining how India experiences luxury, identity, and self-expression through scent. With rapid growth and a loyal community, we’re building a brand that speaks to the bold, the curious, and the authentic. Role Overview: As our Customer Relationship Manager, you’ll be at the heart of everything we do — owning customer experiences from the first click to lasting loyalty. This role is perfect for someone who loves interacting with people, understands the value of personal touch, and is passionate about building deep, long-term customer relationships. Key Responsibilities: Be the primary point of contact for our customers across all platforms (website, WhatsApp, social media, email, and more). Respond to inquiries, resolve concerns, and turn every interaction into a delightful brand experience. Collect and analyze customer feedback to improve service quality and brand perception. Develop retention strategies and personalized outreach for loyal and high-value customers. Coordinate with logistics and operations teams to ensure smooth order fulfillment and post-purchase satisfaction. Leverage CRM tools to build, segment, and engage our customer base more effectively. Surprise and delight our top customers with exclusive offers, notes, and moments of care. Show more Show less

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2.0 - 5.0 years

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Mumbai, Maharashtra, India

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Job Requirements Role/Job Title: Senior Manager Legal Litigation Function/ Department: Legal Job Purpose Ability to guide internal stakeholders on the risks and mitigants while entering partnerships, ventures, and safeguarding banks interest at times of documentation, execution, post execution checks and balances. Should have hands on experience in drafting and negotiation IT and Service contracts. Roles & Responsibilities 'Providing advisory on legislative & regulatory expectation to Shared Services business units, more specifically to IT & ISG vertical. Coordinating and collating ad-hoc/ indent requirements in collaboration with business stakeholders especially IT & ISG. Reviewing Policies, SOPs, Manuals etc from legal advisory perspective along with evolving jurisprudence and legislative & regulatory expectations. Reviewing, drafting, and negotiating a full range of commercial contracts that may include some or all the following: Software Agreements Hardware Purchase Agreements Multimedia Agreements Services Agreements/Engagement Letters Training, Events and Sponsorship Agreements Renewals/Amendments/Schedules Termination Letters/Novation NDAs. Education Qualification Graduation: Bachelor's in Law Postgraduation: Master's in Law Experience: 2 to 5 years in total experience. Show more Show less

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10.0 years

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Bengaluru, Karnataka, India

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KEY DELIVERABLES • Office and facility management: Ensure smooth operations of office infrastructure across locations (housekeeping, security, maintenance, pantry, transport, etc.). Supervise facility upkeep, repairs, and renovations in coordination with internal teams and vendors. Maintain a safe, secure, and compliant workplace aligned with statutory and company standards. • Vendor and Contract Management: Identify, negotiate, and manage contracts with service providers (e.g., housekeeping, AMC, security, travel, etc.). Track SLAs, service quality, renewals, and timely payments. Ensure cost-effectiveness and transparency in procurement and contracting. • Administrative Processes & Support: Oversee travel and accommodation arrangements for employees, guests, and senior management. Manage internal logistics, courier, documentation, and front-office operations. Maintain administrative policies and procedures; streamline processes for efficiency. • Asset & Inventory Management: Monitor procurement and usage of office supplies and assets. Ensure accurate tracking of company assets and equipment. Conduct periodic audits of administrative inventory and fixed assets. • Compliance & Risk Management: Ensure compliance with facility-related statutory regulations (fire safety, FSSAI, labor licenses, etc.). Coordinate readiness for audits and inspections. Implement and monitor administrative SOPs and risk mitigation protocols. ESSENTIAL ATTRIBUTES • Data driven communication and presentation skills • Vendor negotiation and contract management • Understanding of statutory compliance in facility management • Budgeting, cost optimization, and reporting skills QUALIFICATIONS Graduation / post-graduation with min. 10 years of experience REPORTING Head - Admin REPORTEES No (Individual Contributor Role) Show more Show less

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Trivandrum, Kerala, India

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Role Description Role Summary Lead identity governance initiatives, offshore access model design, and act as SME for auditors and compliance teams. Drive SailPoint implementations, Zero Trust controls, and integration projects in a hybrid delivery environment. Key Responsibilities Design and improve access models for business units and acquisitions. Implement RBAC and risk-based governance aligned with Zero Trust. Manage complex role analysis and role standardization. Interface with auditors to ensure compliance and audit readiness. Oversee SailPoint onboarding, workflow, and performance enhancements. Lead SIEM and PAM integrations. Drive remediation from audit findings and compliance monitoring. Support AI-driven IAM initiatives and coach junior staff. Develop self-service and AI-augmented access review processes. Required Skills Expertise in IAM, Identity Governance, and SailPoint IIQ. Experience with access model transformations and audit management. Knowledge of SOX, ISO, GDPR, and multi-region audits. Skilled in role engineering, policy, and risk-based controls. Experience integrating with SIEM/PAM tools. Strong leadership and communication skills. Skills Sailpoint,Siem,Iam Show more Show less

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3.0 - 4.0 years

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Trivandrum, Kerala, India

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At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Global Managed Service – Identity and access Management – Senior The IAM Administrator role will be primarily responsible for the support and enhancements that are required for the engagement. Also adhering to stated SLA’s and ensuring high standards of quality deliverables. Key Requirements / Responsibilities: Experience in working on any two IAM engagements providing application support (SailPoint IIQ or SailPoint IDN). Provide Level 2 and Level 3 support for the system within agreed service levels Implement and manage the effectiveness of Incident, Service Request, Change and Problem management processes for the service area 3 to 4 years of experience in support, customization, configuration and deployment of any Identity Management and Governance products Support IGA tool integration with critical applications and infrastructure Assist stakeholder teams as required, coordinate with product engineering team Resolve technical issues through debugging, research, and investigation. Understands of below IGA concepts: User Lifecycle Management, Provisioning, and Reconciliation Auditing, Reporting, and user activity Monitoring Access Certification SOD Java/J2EE and knowledge on SQL Strong communication skills, both verbal and written Must be able to thrive in a fast-paced, high-energy environment Ability to work independently, adapt quickly, and maintain a positive attitude Troubleshoot and maintain user onboarding workflows and role provisioning Ability to perform Root Cause Analysis and suggest solutions to avoid errors Support onboarding of application and platform users. Monitor IAM platform components and resource Provide IAM support to end users. Work involves day to day health check, incident support (as per defined scope and levels), e-mail support, tool upgrades and monitoring of systems, reporting the status and working with Development and QA teams to help them fix the issues. Should be a good team player to work on a competitive environment Must have experience in Application Onboarding Experience with IGA integrations, connectors, custom integrations, application patterns, strong technical acumen Perform systems analysis and tuning to insure optimal infrastructure response Qualifications: Education: Bachelor's Degree required Skills Expertise Good soft skills i.e., verbal & written communication and technical document writing Prior experience working in remote teams on global scale Customer orientation skills Scripting knowledge Work Requirements: Willingness to travel as required Willingness to be on call support engineer and work occasional overtime as required Willingness to work in shifts as required EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

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Trivandrum, Kerala, India

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At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Career Family:SAP TM Role Type: Functional Consultant Role Rank: Senior Consultant Current Rank:CS / CBS Functional Consultant The opportunity The SAP TM Consultant is responsible for successful delivery of Transportation Management (TM) module deliverables on SAP Distribution engagements, including implementation, upgrade, and/or extension of existing applications. The consultant assists clients in the selection, implementation and support of SAP solutions which naturally include design, configuration, and testing. The consultant will provide functional and business process expertise on a project team which generally consists of consultants, senior consultant and client employees. The consultant participates in pursuing client sales opportunities and working on bid & proposal efforts. Other activities could include configuration of the SAP TM module, assessment of client business problems, conducting the analysis to solve the problems, administration of engagement activities. Our team takes on the challenge of designing, developing and re-engineering highly complex application components and integrating software packages using various tools. You will use a mix of consultative skills, business knowledge, and technical expertise to effectively integrate packaged technology into our client’s business environment and achieve business results. Your Key Responsibilities Responsible for the successful delivery of the SAP TM module related deliverables in SAP and S4 HANA implementation, support, and upgrade projects to meet engagement objectives and budget Lead design workshops with the client and responsible for requirement gathering, solution design, gap analysis, writing function specification, configuration, testing and cutover activities for both standalone SAP system and embedded SAP TM in S4 HANA Integration SAP TM system with other modules of SAP/S4 HANA (like EWM, SD, MM etc.) and 3rd Party system Provide functional and business process expertise to the project team, resolve TM related client s issues and mentor junior team members Handle various industry specific complex TM scenarios like shipper, LSP and carriers Work with sales team, write proposals, define SAP TM scope and effort estimation for the new opportunities and present SAP TM capability to the potential client Knowledge and experience in implementation planning, fit analysis, configuration, testing, rollout and post-implementation support. Experience in working with teams to prioritize work and drive system solutions by clearly articulating business needs You will have access to all the technical and management training courses to become the expert you want to be As a senior functional consultant, you should have hands on experience in the below areas in SAP TM As a part of the team, you would be helping the team in configuring the system, preparing functional specification, testing the development object, defect tracking and fixing the defect. Should be knowledgeable in SAP TM Master Data Management Product, Business Partner, Dangerous goods, Transportation network (locations, routes, and zones) Resources (Vehicles, trailers, Handing units). Order Management integration with SAP TM Planning - Selection Profiles and Planning Profiles, conditions Optimizer Planning, Schedules, Freight Execution Carrier selection and Tendering. SAP TM business process: Inbound and outbound Shipments (Domestic and International) Transportation Load Builder (FTL, LTL Package Builder (Mix Product packing and Layer building) Shipper scenario with all modes of transport Road, ocean, Rail and Ocean. Ocean Air Freight Order Transpiration Planning (Freight Units, Freight proposal and Freight Orders) Transportation Execution (Carrier Selection, Tendering, Delivery and Shipment proposals) Freight Settlement (Charge Management, Charge Calculations, Freight Settlement) and cost distribution. Integration with other SAP modules like SAP SD/ SAP MM Skills and attributes for success Technical and Professional Requirements: 5 Plus years of experience SAP and 3 plus years of experience in implementation, support and upgrade projects in SAP TM. Must have good functional and business knowledge, worked in implementation, integration, testing and application support in S4HANA embedded TM and SAP TM 9.5 version. Ability to interact with other cross functional teams from modules like OTC, EWM for integration scenario. Excellent written and verbal interpersonal skills for coordinating across teams. Should be able to lead workshop or technical session with business. Should have strong knowledge on BRF plus, PPF, BOPF knowledge. Should be lead/mentor junior consultants in the team. Knowledge in ABAP and debugging would be an added advantage. To qualify for the role, you must have Degree in Engineering or MBA in Supply Chain Area. Desired to have SAP certification on SAP TM. Having experience of working in integration area of SAP TM and other areas. Minimum of 5 plus experience in SAP and 3 plus years of experience in SAP TM. What we look for What we offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

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10.0 years

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Trivandrum, Kerala, India

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At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Ping Federate - MFA – Senior - L3 Role: Technology Lead Job Title: L3 Career Level: Senior Job Summary The Security Analyst/ Security Senior Analyst role will be primarily responsible for the daily operations of monitoring and review of the Access Management application and underlying infrastructure. This role will be responsible for working with end users, vendors, security leads as well as the other support teams to ensure successful operations of the infrastructure. Key Responsibilities Incident/Service Request intake and assignment to other teams if required. Incident analysis Incident triaging Change Impact analysis. Respond, troubleshoot and implement resolutions for common issues. Respond to system outages. Maintain Incident remediation and prevention documentation. Interact with technical personnel and other teams as required. Initiate escalation procedure to resolve incidents. Produce service level reports. Monitor directory infrastructure for potential issues. Monitor backup. Coordinate or participate in individual or team projects. Write technical articles for internal knowledge base. Provide performance metrics as necessary. Adhere to stated SLA’s and ensuring high standards for quality regarding project documentation/activities. Deploy changes as per the instructions. Application validation after changes Qualifications Education Bachelor or college degree in related field or equivalent work experience Work Experience 5-10-year experience Skills Expertise: Basic problem diagnosis, troubleshoot and remediation. Must have at least 5 years of relevant experience working on Ping Federate. Have experience in installation, implementation, configuration, deployment & troubleshooting on SSO product -Ping Federate, PingOne, Ping Access and MFA products – PingID, RSA, Azure MFA etc. Knowledge of federation protocols – SAML, Oauth & OpenID. Should have at least 5 years of experience on Access Management product (any product Cloud/On-Premises products such as Ping Federate - SSO, MFA Products – PingID, Azure MFA, RSA etc) Ability to work on a variety of common technical aspects on Access Management Solution like Version/Patch upgrades, IDP configuration Authentication Policies – Policies, Selectors, Policy Selectors& Sessions; Identity Profiles; Protocol Endpoints; Oauth Server – Scope Management, Client Registration Policies; Grant Mapping – IDP Adapter Mapping, Authentication Policy Contract Mapping, Resource Owner Credentials Mapping; Token Mapping - Access Token Management, Access Token Mapping, OpenID Connect Policy Management and application onboarding. Experience in managing Certificate & Key Management. Experience on design and development of monitoring scripts, and OGNL expression Hands on experience on monitoring tools like Splunk, HP SiteScope, Uptime Robot etc. Experience in pre-activity and post-activity validation. Good verbal & written communication, technical document writing Awareness of global security standards such as PCI, SOX, HIPAA Good knowledge of Operating System Internals on Windows/Linux/Unix Understands concepts of Authentication, Authorization, Provisioning, Identity and Access Management. Good knowledge of basic security concepts. Experience of using monitoring tools. Knowledge of Service Management / ITIL. Prior experience working in remote teams on global scale. Certification : ITIL or equivalent (Good to have) CIAM/Azure/AWS (Good to have) Work Requirements: Willingness to travel as required. Willingness to be on call support. Willingness to work in shifts. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

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Indore, Madhya Pradesh, India

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Company Description Keshav Industries Pvt Ltd, established in 2009, is a leading manufacturer and exporter of Non-GMO Soya Lecithin and other Soya products such as Soya Flour and Soya TVP Chunks & Granules. Based in India, our products reach markets in Europe, Africa, the Middle East, Gulf, and Asia. We maintain high standards with CERT ID NON GMO IP, ISO 22000:2005, KOSHER, and HALAL certifications, and are committed to world-class quality, competitive pricing, and prompt service. We continue to expand our product portfolio to include various other agro products. Role Description This is a full-time on-site role for a Commercial Officer located in Indore. The Commercial Officer will be responsible for managing commercial operations, overseeing sales and customer service functions, and ensuring effective communication within the team. Daily tasks will include handling customer inquiries, processing orders, coordinating with other departments, and providing necessary training to staff for optimal performance. Qualifications Commercial and Sales skills Strong Communication and Customer Service skills Training capabilities Excellent organizational and multitasking abilities Ability to work under pressure and meet deadlines Relevant experience in the manufacturing or export industry is a plus Bachelor's degree in Business Administration, Commerce, or related field Show more Show less

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0 years

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Trivandrum, Kerala, India

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At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Global Managed Service – Identity and access Management – Senior The IAM Administrator role will be primarily responsible for the support and enhancements that are required for the engagement. Also adhering to stated SLA’s and ensuring high standards of quality deliverables. Key Requirements / Responsibilities: Implement and manage the effectiveness of Incident, Service Request, Change and Problem management processes for the service area Assist stakeholder teams as required, coordinate with product engineering team Resolve technical issues through debugging, research, and investigation. Design, implement, and configure the Ping Directory LDAP infrastructure, including server installation, deployment, and integration with other systems. Develop and maintain LDAP schema, object classes, and attributes to meet business requirements and ensure optimal performance. Perform LDAP directory server configuration, optimization, and tuning to ensure high availability, scalability, and reliability. Administer and troubleshoot LDAP services, including monitoring LDAP servers, analysing logs, and resolving performance and connectivity issues. Collaborate with cross-functional teams to integrate LDAP services with other applications, such as single sign-on (SSO), identity and access management (IAM), and authentication systems. Ensure LDAP infrastructure adheres to security best practices and implement necessary security controls, including authentication, authorization, and encryption. Work closely with network and system administrators to coordinate LDAP server deployments and ensure seamless integration with the existing infrastructure. Stay up to date with industry trends and advancements in LDAP technologies and contribute to the evolution and improvement of LDAP services within the organization. Document LDAP infrastructure design, configurations, and troubleshooting procedures for reference and knowledge sharing. Strong communication skills, both verbal and written Must be able to thrive in a fast-paced, high-energy environment Ability to work independently, adapt quickly, and maintain a positive attitude Troubleshoot and maintain user onboarding workflows and role provisioning Ability to perform Root Cause Analysis and suggest solutions to avoid errors Support onboarding of application and platform users. Monitor IAM platform components and resource Provide IAM support to end users. Work involves day to day health check, incident support (as per defined scope and levels), e-mail support, tool upgrades and monitoring of systems, reporting the status and working with Development and QA teams to help them fix the issues. Should be a good team player to work on a competitive environment Qualifications: Education: Bachelor's Degree required Skills Expertise Good soft skills i.e., verbal & written communication and technical document writing Prior experience working in remote teams on global scale Customer orientation skills Scripting knowledge Work Requirements : Willingness to travel as required Willingness to be on call support engineer and work occasional overtime as required Willingness to work in shifts as required EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

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3.0 - 5.0 years

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Trivandrum, Kerala, India

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At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The opportunity Java, Spring, GW portal developer with 3 to 5 years of experience Your Key Responsibilities Need to support Guidewire Portal developer for supporting applications including technology stack (PE, CE – Producer Engage, Customer Engage), Java, Spring boot, Hibernate, Angular/ ReactJS and AWS Must be flexible to work in shifts (Rotational Shift – India Shift/UK shift) and On Call Support on a roster-ed rotational basis. Design, build, and support the Business Objects environment and services Experience using BO Client tools such as IDT, UDT & Web Intelligence Be responsible for Business Objects reports and universe architecture and design Able to troubleshoot Business Objects report performance issues and raise SAP cases where needed Advanced knowledge of AIX Can troubleshoot basic configuration/script & integrations issues Can work independently and collaboratively with customers and delivery teams on implementations and remote services. Exhibits punctual and attentive attendance at all project meetings including: requirements review and validation sessions, SCRUM ceremonies. Strong communication, presentation, and writing skills to engage with stakeholders, gather requirement, provide demos and obtain sign off. Good understanding of ITIL v3/v4 processes. Must be able to understand the existing customizations of SP and replicate the same on ESC or provide acceptable alternative. Experience in maintenance and support, maintenance, configuration, testing, integration, and deployment. Manages the middleware applications which has various interfaces including Guidewire system. Design, modifies and implements changes to the existing applications built in Java, Spring boot & Hibernate. Skills And Attributes For Success Deep understanding of Java, Angular & hibernate, implementation, architecture and components. Must have experience in Java, Angular, Hibernate, Spring boot and AWS Well versed in development streams - Working knowledge of Core Java, J2EE, XML, Web Services (SOAP/REST), ANT Strong in SQL, Spring, Hibernate, Castor, any Enterprise Messaging System Should have strong knowledge and experience on Tomcat and or Websphere/WebLogic Real time knowledge and experience on enterprise system integration, preferably from Insurance domain background. Experience in Insurance domain, preferably in Property & Casualty. Should have understanding and experience of software development best practices. Excellent business communication skills Excellent leadership skills Prior Client facing experience Experience with tools like Service-now, JIRA, soap-ui, eclipse IDE, SVN, Jenkins. Understand service management and change management activities, along with SLAa and estimator tools. Should have worked on incident management and problem management. To qualify for the role, you must have Java, Spring Boot, Hibernate, ReactJS/ Angular, GW Portal Proficiency with Development Tools Core Java, J2EE, XML, Web Services (SOAP/REST), ANT SQL, Spring, Hibernate, Castor, any Enterprise Messaging System Tomcat and or Web sphere/WebLogic. Certification: ITIL certification (Good to have), GW certification, AWS What We Offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

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0.0 - 4.0 years

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Bihar Sharif, Bihar, India

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Job Requirements Job Requirements Job Title - Deputy Manager-Acquisition(Household) Place of work - Pan - India Business Unit - Retail Banking Function -Branch Banking Job Purpose The role entails direct customer interaction and is responsible for business acquisition of savings accounts for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role bearer has a responsibility to support Sales Manager in catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities Key / Primary Responsibilities of the Role - List the primary deliverables Acquisition of NTB Savings account customers in the identified segment and reference generation from the specified catchment area Ensure acquisition of high quality savings accounts in terms of product mix, segments and constitution mix Proactive registration and activation of acquired customers to direct banking channels Meet and exceed the defined targets of new customer acquisitions month on month by analysing transaction banking needs of the customer Assist and support the Sales Manager in catchment mapping and scoping exercise Provide regular feedback to SM / RM on opportunities and customer needs Ensure adherence to selling norms and SOPs defined by the organization Ensure strict compliance with internal guidelines and external regulations Ensure quality sourcing in line with the Bank's policy Secondary Responsibilities - List the deliverables other than primary, but essential for the role High degree of market awareness and understanding of customer's needs Collaborate with other branch departments and functions to provide products and service offerings to the customer to ensure customer centricity Qualifications Graduate - Any discipline Part Time / Full Time - Full Time Experience Minimum Number of Years - 0-4 years Industry – BFSI Functional Area – Sales Level / Capacity - Junior Management Show more Show less

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2.0 - 7.0 years

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Mumbai Metropolitan Region

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Location: Mumbai Recruiter contact: Supriya Yadavalli India HR Shared Service model is assist by professional HR Administrators who are engaging with the Local HR Team to manage and deliver core transactional People processes; as well as answer to daily People requests. They are currently servicing various areas in the Group including the Middle East, India and parts of South East Asia. HR Administrators oversee for ensuring accurate and timely processing of employee data, including; new hires, terminations, job and personal data changes. This role will also manage technology case workflow, knowledge management database, manging ERP systems, reporting on service levels and trends, customer service levels, production of regular reports and metrics for stakeholders. Key Duties Effectively partner with location HR and stakeholders, delivering high-level customer service. Maintains payroll processing system and records by gathering, calculating, inputting and checking data. Making the monthly payments on time Effectively partner with location HR and stakeholders, delivering high-level customer service. Collating the medical insurance addition data and sharing it with the vendor on timely basis. Co-ordinating with the leavers for clearances and sharing required details with the vendor. Experience into statutory, ESIC, PF and VP Provides ongoing HR operations assist in various HR functions such as onboarding, Benefits, absence management, Payroll, Employee database, staff letters and record management spanning from transactions to management reporting. Deliver services at the defined SLAs/KPIs and drive operational efficiency and continuous improvement Monitor & handle employee requests through HR & ERP Systems throughout the day professionally and promptly and escalate to appropriate HR representative as needed. Maintain confidentiality and ensure security of personal and company data in accordance with legislative guidelines, company policies and procedures. Provide insight and guidance on opportunities for process improvement and actively participate in a variety of projects to improve the existing overall HR Shared Services function i.e. (People Hub). Providing HR assistance on other ad-hoc projects and administrative tasks for key stakeholders as required, including Unit HR Manager, recruitment and HR teams. May assist with administering other special projects as needed. Candidate Specification Educated to Degree level 2-7 years Experience in Shared Services HR function Operational experience of ERP and HR administration tools Strong customer service skills (includes the ability to handle difficult customer issues in a professional manner, answer to customer needs in a timely manner and identify customer needs) Exceptional communication skills in both written and spoken English. Experience with International stakeholders preferred Ability to form and maintain relationships with key stakeholders in various parts of the business Middle East & South Asia region and other international regions Proactive approach to work schedules, and the ability to prioritise workload effectively to ensure tasks are completed Must possess logical and problem-solving ability, decision making and organizational skills We Can Offer (subject To Company’s Policy) Agile and safe working environment Competitive annual leave and sick leaves Group incentive scheme Group term life insurance, Workmen’s compensation and Group medical insurance coverage Short and Long-term Global employment opportunities Global collaboration and knowledge sharing Digital Innovation and Transformation Equality, diversity and inclusion We put equality, diversity and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they have the opportunity to contribute. Agile working At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team and personal commitments. We embrace agility, flexibility and trust. Location(s): Mumbai, MH, IN Contract Type: Permanent Work Pattern: Full Time Market: Various Discipline: Human resources and talent acquisition Job Ref: 9013 Recruiter Contact: Supriya Yadavalli Show more Show less

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5.0 years

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Mumbai, Maharashtra, India

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Company Overview: Woloo is a purpose-driven retail brand focused on empowering women through hygiene and wellness solutions. With a growing network of physical retail stores and innovative products, Woloo is expanding rapidly across India. We are looking for a passionate and experienced Multi-Store Retail Manager to lead and scale operations across multiple locations. Role Summary: As the Multi-Store Retail Manager, you will oversee the daily operations, sales performance, team management, and customer experience across multiple Woloo retail outlets. This position requires a proactive leader with strong retail acumen, excellent communication skills, and the willingness to travel pan India to support store growth and consistency. Key Responsibilities: Operational Excellence: • Supervise and streamline operations across all assigned retail outlets. • Ensure adherence to standard operating procedures (SOPs), hygiene protocols, and brand guidelines. • Monitor inventory levels and ensure timely stock replenishment. Sales & Target Achievement: • Drive store-level sales and meet revenue targets through strategic planning and execution. • Analyze sales reports and performance metrics to guide improvements. • Collaborate with marketing and merchandising teams for local promotions and seasonal campaigns. Team Management: • Lead, mentor, and motivate Store Managers and their teams to achieve performance goals. • Conduct regular training, store visits, and performance reviews. • Promote a positive, accountable, and customer-centric culture. Customer Experience: • Ensure all stores deliver consistent, high-quality customer service. • Address escalated customer concerns promptly and professionally. • Champion the Woloo brand promise at every touchpoint. Reporting & Compliance: • Manage budgets, track operational costs, and optimize resources. • Provide detailed weekly and monthly performance reports to senior management. • Ensure legal and regulatory compliance across all store locations. Candidate Requirements: • Education: Any Graduate Degree • Experience: Minimum 3–5 years of retail management experience, preferably handling multiple locations. • Must be willing to travel pan India as required. • Strong leadership, communication, and problem-solving skills. • Proficiency in retail management systems and Microsoft Office Suite. Office Timings: 10:00 AM to 6:30 PM Working Days: Monday to Saturday (6 days a week) Show more Show less

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Trivandrum, Kerala, India

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Job Description It's an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc. magazine's Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple, scalable, and reliable for everyone. Infoblox customers are among the largest enterprises in the world and include 70% of the Fortune 500, and our success depends on bright, energetic, talented people who share a passion for building the next generation of networking technologies—and having fun along the way. We are looking for a Senior Customer Development Representative to join our Customer Development team, reporting to the senior manager of Customer Development - India. In this role, you will work closely with Sales, Order Management, Legal, Finance, Technical Support, Channel partners, and customers to expedite the sale and closure of all maintenance and subscription renewals. You will manage quotes globally to meet or exceed targets for maintenance and subscription renewals. You will also manage numerous customer contacts at different stages of the customer lifecycle and work as a trusted partner, allowing customers to meet their business objectives with our products. You are the ideal candidate if you are a creative, energetic, and self-driven professional. You enjoy helping SaaS customers meet their business objectives, and you are results-driven. What you'll do: Provide customer-centric reporting that will ensure value is recognized by Infoblox customers and present to senior department leadership Conduct thorough assessments of customer needs, goals, and challenges. Do an account analysis and take a leadership role with driving the account Make recommendations for expansion, upsell and refresh. Take insight from Account Team and prepare talk track for customer Present RKO to Technical Buyer. Explore expansion opportunities and appetite for Tech Refresh Collaborate with the Sales Account team to support accounts, identifying opportunities for improving Infoblox services across functions and developing upsell and cross-sell opportunities Create and execute territory planning for assigned pod Assess customer needs, goals, and challenges, tailoring solutions to align with customer objectives Perform in-depth account analysis, preparing and conducting REVIVE sessions with the Account team to identify areas for expansion, upsell, and refresh Deliver RKO presentations to the technical buyer, exploring expansion opportunities, assessing technology refresh appetite, and validating the perceived value of purchases Strive for a minimum in-quarter renewal rate (IQRR) of 90%, enhancing customer intimacy and understanding to drive renewal bookings without extensive field engagement What you'll bring: Minimum three years of experience in customer service industry supporting U.S./U.K/Australia customers Excellent verbal and written communication skills Expert working knowledge of the service business Experience working with both internal and external customers in a multi-tier channel environment Proficiency with Microsoft office suite, especially on Excel Excellent organizational and time management skills Self-motivated team player with fresh and innovative ideas Bachelor's degree preferred What success looks like: After six months, you will… Be familiar with the Infoblox Product Suite Have built relationships internally by creating communication channels with departments, teams, or groups Identify and relay customer requests that align with the company's vision After About a Year, You Will... Collect and analyze customer data to optimize the customer's experience Increase customer loyalty and reduce churn Aggregate the underlying issues of the product/service, the desires of the customer, and the long-term vision of the company Demonstrate excellent territory management through increased revenue delivery, on-time quotes and renewals, and strong relationships with Account teams and partners We’ve got you covered: Our holistic benefits package includes coverage of your health, wealth, and wellness—as well as a great work environment, employee programs, and company culture. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. We have a strong culture and live our values daily—we believe in transparency, curiosity, respect, and, above all, having fun while delighting our customers. Why Infoblox? We’ve created a culture that embraces diversity, equity, and inclusion and rewards innovation, curiosity, and creativity. We achieve remarkable results by working together in a supportive environment that focuses on continuous learning and embraces change. So, whether you’re a software engineer, marketing manager, customer care pro, or product specialist, you belong here, where you can grow and develop your career. Check out what it’s like to be a Bloxer . We think you’ll be excited to join our team. Show more Show less

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8.0 - 9.0 years

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Trivandrum, Kerala, India

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At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Role - Digital Content The opportunity EY GDS Content Center of Excellence is a fast-growing team of talented copywriters, editors, content strategists, thought leadership writers, technical writers and editorial managers. People in the team provide support for key global EY publications and campaigns. The Supervising Associate — Digital Content will work with the Modern SharePoint Content Migration team and help deliver strategically sound, user-centric content. You will lead the efforts of strategic planning and tactical execution, content planning (portfolio and page organization and design), search optimization (SEO) and analytics. You will also help in the coordination of a forward-looking content update calendar and review checkpoints in alignment with the program team and product mangers. You will play a critical role in delivering against project goals, and aligning to taxonomy, user experience (UX) and delivery timelines. Your Key Responsibilities Edit content to ensure quality, consistency and alignment with EY’s purpose and editorial strategy Repurpose content to meet the needs of the readership Suggest improvements to the tone and structure of the content Optimize site pages, migration processes or analytics in collaboration with Service Adoption (SA) Global site lead, SA leader and delivery teams Iteratively develop content guidelines in collaboration with the EY Brand, Marketing and Communications (BMC) team for portal and site pages Map content to user journey to identify gaps and work with others to address needs Advocate for and drive best practices for technology content marketing (internal) Skills And Attributes For Success Adept in creating engaging, inspiring and persuasive B2B content Ability to understand and articulate complex business ideas in an engaging, audience-friendly style Excellent interpersonal and written communication skills Good understanding of content strategy principles and processes Deft in writing, editing and has a way with words Excellent interpersonal and written communication skills Exceptional attention to detail To qualify for the role, you must have Bachelor’s or master’s degree, preferably in English literature or mass communication Content Management Systems (CMS) and Modern SharePoint experience critical At least 8-9 years of relevant experience Ideally, you’ll also have Creative agency, advertising or Big Four experience Experience with Adobe Experience Manager (AEM), Adobe Analytics or equivalent web analytics tools Understanding of measurement and analytics of social media and website content Aptitude and willingness to continually expand your core skillset Technologies and tools Proficiency in Microsoft Office Suite (Word, Excel, PPT) Modern SharePoint Online, Microsoft Teams, Microsoft OneDrive Knowledge in Project Management tools and methods What We Look For Love writing and have a way with words Are outstanding at grammar, usage and convention Customer-centric and agile mindset Ability to build and leverage relationships with and influence multiple internal groups across all levels of the organization Ability to understand and articulate complex business ideas in an engaging, audience-friendly style Ability to quickly define challenges, collect input, conduct assessments, draw conclusions and provide recommendations Take the initiative; be proactive in a fast-paced and highly challenging environment Experience working with global clients Creative problem-solving mindset with a flexible can-do attitude Strong organizational and project management skills What We Offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success, as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

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3.0 - 7.0 years

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Trivandrum, Kerala, India

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At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Business Consulting – Financial Services Risk Management (FSRM) – Enterprise Risk and Controls Transformation, Senior Description EY's Financial Services Office (FSO) is a unique, industry-focused business unit that provides a broad range of integrated services that leverage deep industry experience with strong functional capability and product knowledge. FSO practice provides integrated consulting services to financial institutions and other capital markets participants, including commercial banks, investment banks, broker-dealers, asset managers (traditional and alternative), insurance and energy trading companies, and the Corporate Treasury functions of leading Fortune 500 Companies. The service offerings provided by the FSO Business Consulting include market, credit and operational risk management, regulatory consulting, quantitative consulting, structured finance transaction, actuarial consulting, technology enablement, risk and security, program consulting, and process & controls. Within EY’s FSO Business Consulting, the Financial Services Risk Management (FSRM) group provides solutions that can help FSO clients to identify, measure, manage and monitor the market (trading book), credit (banking book), operational, and regulatory risks associated with their trading, asset-liability management, capital management and other capital markets activities. Within FSRM, the Enterprise Risk and controls team assists clients with issues of risk management with a focus on risk governance (i.e., including Board and management oversight, risk culture, risk appetite and limit setting across the three lines of defence), control design, control effectiveness assessment, and optimization of the risk controls framework across the three lines of defense in support of our client’s business strategies. In Enterprise Risk and Controls Transformation you would be expected to: Contribute to large-scale client engagements while consistently delivering quality client services within expected time frames and budgets Lead and motivate teams with diverse skills and backgrounds to foster innovation and an inclusive, team-oriented work environment Contribute to the generation of new business opportunities for the Enterprise Risk and Control Transformation practice to develop long-term client relationships, understand the changing business and regulatory environment, and actively assess/present ways to serve clients Work in a leading-edge environment surrounded by some of the most engaging and knowledgeable colleagues in the business who have deep risk management, regulatory, governance and monitoring experience Clients include large domestic and global financial institutions, broker-dealers, foreign banking organizations, asset management firms with significant capital markets activities. Project teams frequently work with the senior management of these firms, including CFOs and CROs. Must Have Qualifications Master’s degree in business administration (finance) with at least 3-7 years of relevant work experience Experience with banking and capital markets, asset management, or insurance industries, with a specific focus on enterprise risk management, an understanding of the risk management life cycle, topics of risk governance, and internal controls Knowledge of a range of financial products (derivatives, equities, fixed income, etc.) Regulatory knowledge and industry insight that can be applied to serve clients within the context of enterprise risk. This includes direct knowledge of key regulations, including the Enhanced Prudential Standards, Heightened Standards, Basel, Dodd-Frank including (Stress testing and CCAR), and the resulting implications to enterprise risk governance requirements Knowledge of financial and/or regulatory processes, key controls, and reconciliations, starting from transaction capture to aggregation/consolidation to financial and regulatory reporting2 including knowledge of data lineage and identification of data risks in line with BCBS 239 and assessment of the control environment for critical data elements in reporting Experience developing and maintaining a risk management control framework Knowledge of various control types, test approaches, sampling methodologies, analysing evidence and test results to identify control weakness, and defining action plans to remediate controls weaknesses Knowledge and/or Experience in risk governance (including risk operating model, risk policy, appetite, or culture) Experience with projects involving the design or operation of elements of the risk management life cycle (including risk identification and profiling, risk assessment and measurement, risk metrics and monitoring or risk measurement) in the banking and capital markets, asset management, or insurance industries Experience conducting current state/future-state assessments, business process redesign, and target operating models OR in a second line of defence risk management or risk management project role within the financial services industry Skills and attributes for success: Confident and credible communicator who displays both technical knowledge and commercial understanding Strong technical problem-solving skills Project management and excellent report writing skills Experience in stakeholder and client management Ability to drive business development and contribute to the growth of the EY market solutions Team player with an inclusive mindset Good-to-have: Prior consulting experience with a Big 4 firm or large global financial institution Certifications such as FRM, CFA, CPA, APRM, PRM Risk management systems knowledge/experience Risk management consulting experience Willingness to travel to meet client needs EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

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7.0 years

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Trivandrum, Kerala, India

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Role Description We are seeking a skilled Voice Engineer to lead and maintain enterprise-grade voice and collaboration infrastructure . The ideal candidate should have hands-on expertise in Cisco Unified Communications Manager (CUCM), cloud-based UC platforms like AWS Connect, Microsoft Teams, Zoom, SBC Edge devices, and Verba Voice recording platforms . This role ensures seamless integration, security, and performance of voice services across hybrid environments. Key Responsibilities Manage and maintain the Voice Estate, ensuring optimal performance and availability. Perform capacity planning, monitoring, and maintenance of voice infrastructure. Collaborate with global, cross-functional teams in a multi-locational, matrixed environment. Work closely with Service Desk, Platforms, Information Security, and End User Services teams to ensure smooth voice operations. Take ownership of incidents, problems, and issues, ensuring timely resolution within SLAs/OLAs. Provide technical expertise for change requests, project work, and ongoing maintenance (e.g., firmware upgrades and patch cycles). Administer and optimize Session Border Controllers (SBCs) such as Sonus/Ribbon voice gateways. Support and configure Cisco Call Manager, Cisco Meeting Server, and Expressway-C/Expressway-E. Manage and maintain Verba Voice recording platforms. Administer and monitor voice devices through Logic Monitor. Support Power BI for voice device monitoring. Utilize network probes and packet capture analysis for troubleshooting and performance optimization. Maintain and enhance Standard Operating Procedures (SOPs) and documentation related to voice infrastructure. Participate in on-call rotations and weekend support as needed. Troubleshooting & Maintenance Resolve complex voice quality issues (jitter, latency, packet loss) using tools like Wireshark, SolarWinds. Perform firmware upgrades, patching, and system health checks. Monitor and optimize SBC configurations (Ribbon, AudioCodes). Collaboration & Support Configure voice systems (Cisco Unified CM, MS Teams Direct Routing, Ribbon, AudioCodes SBC). Integrate legacy PBX systems with cloud UC platforms (e.g., Teams Phone System, Zoom Phone). Design SIP trunking solutions, QoS policies, and disaster recovery plans. Work with network, security, and DevOps teams to ensure end-to-end voice service reliability. Provide Tier 2/3 support for critical incidents and mentor junior engineers. Documentation & Compliance Maintain detailed network diagrams, SOPs, and configuration guides. Ensure compliance with security standards (GDPR, HIPAA) for voice traffic and call recordings. Qualifications And Experience Required Minimum 7 years’ experience as a Unified Communications Engineer in a large enterprise or global MNC environment. Hands-on experience in support and implementation of VoIP Technologies. Strong experience in managing Verba Voice recording platforms. Expertise in managing Session Border Controllers (SBCs) such as Ribbon/Audiocodes. Experience working with Cisco Call Manager and Microsoft PowerShell. Deep understanding of Microsoft Teams voice design and enterprise telephony integration. Experience in certificate management for maintaining the voice infrastructure. Proficiency in network probes and packet capture analysis for troubleshooting. Strong analytical, troubleshooting, and problem-solving skills. Ability to work in a fast-paced, global team environment and collaborate effectively with cross-functional teams. Flexibility to support after-hours work, weekend activities, and on-call rotation when required. Preferred Certifications (Optional But Beneficial) Microsoft Teams Voice Engineer Associate (MS-700/720) Cisco Certified Network Associate (CCNA) – Collaboration Ribbon SBC Professional ITIL Certification (Preferred) Skills Microsoft Exchange,Voice Networking,Mobile Device Management Show more Show less

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3.0 years

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Trivandrum, Kerala, India

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At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY-Consulting - Data and Analytics – GIG - Data Modeller EY's Consulting Services is a unique, industry-focused business unit that provides a broad range of integrated services that leverage deep industry experience with strong functional and technical capabilities and product knowledge. EY’s financial services practice provides integrated Consulting services to financial institutions and other capital markets participants, including commercial banks, retail banks, investment banks, broker-dealers & asset management firms, and insurance firms from leading Fortune 500 Companies. Within EY’s Consulting Practice, Data and Analytics team solves big, complex issues and capitalize on opportunities to deliver better working outcomes that help expand and safeguard the businesses, now and in the future. This way we help create a compelling business case for embedding the right analytical practice at the heart of client’s decision-making. T he opportunity We’re looking for a candidate with 3-7 years of expertise in data science, data analysis and visualization skills.Act as Technical Lead to a larger team in EY GDS DnA team to work on various Data and Analytics projects Your Key Responsibilities Lead and mentor a team throughout design, development and delivery phases and keep the team intact on high pressure situations. Work as a Senior team member to contribute in various technical streams EY DnA implementation project. Client focused with good presentation, communication and relationship building skills. Completion of assigned tasks on time and regular status reporting to the lead Collaborate with technology team and support the development of analytical models with the effective use of data and analytic techniques and validate the model results and articulate the insights to the business team Interface and communicate with the onsite teams directly to understand the requirement and determine the optimum solutions Create technical solutions as per business needs by translating their requirements and finding innovative solution options Provide product and design level functional and technical expertise along with best practices Get involved in business development activities like creating proof of concepts (POCs), point of views (POVs), assist in proposal writing and service offering development, and capable of developing creative power point content for presentations Participate in organization-level initiatives and operational activities Ensure continual knowledge management and contribute to internal L&D teams Building a quality work culture and Foster teamwork and lead by example Skills and attributes for success Use an issue-based approach to deliver growth, market and portfolio strategy engagements for corporates Strong communication, presentation and team building skills and experience in producing high quality reports, papers, and presentations. Experience in executing and managing research and analysis of companies and markets, preferably from a commercial due diligence standpoint To qualify for the role, you must have BE/BTech/MCA/MBA with 3+ years of industry experience with machine learning, visualization, data science and related offerings. At least around 3+ years of experience in BI and Analytics. To be have ability to do end to end data solutions from analysis, mapping, profiling, ETL architecture and data modelling. Knowledge and experience of at least 1 Insurance domain engagement life or Property n Causality. Understanding of Business Intelligence, Data Warehousing and Data Modelling. Good experience using CA Erwin or other similar modelling tool is absolute must. Experience of working in Guidewire DataHub & InfoCenter skills. Strong knowledge of relational and dimensional data modelling concepts Develop logical and physical data flow models for ETL applications. Translate data access, transformation and movement requirements into functional requirements and mapping designs. Strong knowledge of data architecture, database structure , data analysis and SQL skills Experience in data management analysis. Analyse business objectives and evaluate data solutions to meet customer needs. Establishing scalable, efficient, automated processes for large scale data analyses and management Prepare and analyse historical data and identify patterns To collaborate with technology team and support the development of analytical models with the effective use of data and analytic techniques. To validate the model results and articulate the insights to the business team. Drive the Business requirements gathering for analytics projects Intellectual curiosity - eagerness to learn new things Experience with unstructured data is added advantage Ability to effectively visualize and communicate analysis results Experience with big data and cloud preferred Experience, interest and adaptability to working in an Agile delivery environment. Ability to work in a fast-paced environment where change is a constant and ability to handle ambiguous requirements Exceptional interpersonal and communication skills (written and verbal) Ideally, you’ll also have Good exposure to any ETL tools. Good to have knowledge about P&C insurance. Understanding of Business Intelligence, Data Warehousing and Data Modelling. Must have led a team size of at least 4 members. Experience in Insurance and Banking domain Prior Client facing skills, Self-motivated and collaborative What We Look For A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment An opportunity to be a part of market-leading, multi-disciplinary team of 1400 + professionals, in the only integrated global transaction business worldwide. Opportunities to work with EY Consulting practices globally with leading businesses across a range of industries What Working At EY Offers At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

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0 years

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Trivandrum, Kerala, India

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J ob Overview: Acsia is seeking a dedicated and qualified System Support Engineer to maintain and enhance its server, storage, and cloud infrastructure. The selected candidate will ensure high system availability, reliable service delivery, and optimized performance. The role requires hands-on experience with both on-premises and cloud-based technologies and the ability to provide Level 2 and Level 3 technical support. Key Responsibilities: Technical Responsibilities: Maintain and optimize server infrastructure. Administer and support on-premises and cloud environments (AWS, M365, EMS). Perform proactive server/service monitoring and maintenance. Manage patches for servers and storage systems. Maintain inventory and asset records for Server/Storage/Cloud environments. Generate daily and weekly system performance reports using NOC tools. Create monthly availability and performance reports via the IT Service Desk. Prepare quarterly infrastructure assessment reports (Excel, PowerPoint). Maintain accurate incident and resolution logs within the IT Service Desk system. Provide L2 and L3 technical support to end-users when required. Implement and track change management requests through the IT Service Desk. Adhere strictly to organizational compliance standards including ISO 27001:2022 and TISAX . On-Call & Escalation Support: Provide 24/7 on-call support for critical incidents. Client Responsibilities: Provide necessary access to facilities, systems, and data. Ensure timely availability of documentation required for service execution. Service Provider Responsibilities: Deploy a qualified, compliant, and background-verified on-site engineer. Perform regular infrastructure maintenance and timely updates. Monitor and respond to all IT Incidents, Requests, Changes, and Problems in line with agreed SLAs. Conduct and report quarterly audits of infrastructure performance to the Head of IT. Mandatory Requirements: Strong knowledge of M365, EMS, and AWS administration. Proven experience in server/storage/cloud support and asset management. Familiarity with ITSM tools, change/incident/problem management practices. Capability to deliver detailed reports and assessments in Excel and PowerPoint. Understanding and compliance with ISO 27001:2022 and TISAX standards. Willingness to undergo a technical interview and background verification as part of the selection process. Show more Show less

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0 years

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Andhra Pradesh, India

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Azure Devops Mandatory skills Azure Infra, Azure Devops, Kubernetes, IaC (Terraform). Secondary skills: Python, Azure PaaS Services, Azure Functions, Azure App Services, Azure Active Directory Proficiency in Azure cloud services, including virtual machines, containers, networking, and databases. Experience in designing, implementing, and managing Continuous Integration/Continuous Deployment (CI/CD) pipelines using Azure DevOps, Jenkins, or similar tools.Knowledge of Infrastructure as Code tools like Terraform, ARM templates, or Azure Bicep for automating infrastructure deployment. Expertise in version control systems, particularly Git, for managing and tracking code changes. Strong PowerShell, Bash, or Python scripting skills for automating tasks and processes. Experience with monitoring and logging tools like Azure Monitor, Log Analytics, and Application Insights for performance and reliability management. Understanding security best practices, including role-based access control (RBAC), Azure Policy, and managing secrets with tools like Azure Key Vault. Ability to collaborate effectively with development, operations, and security teams, with strong communication skills to drive DevOps culture. Knowledge of containerization technologies like Docker and orchestration platforms like Kubernetes on Azure Kubernetes Service (AKS). Strong problem-solving abilities to troubleshoot and resolve complex technical issues related to DevOps processes. Show more Show less

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0 years

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Rajkot, Gujarat, India

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Job Description 1-3 yrs of experience in Core PHP Responsibilities: Develop and build innovative state-of-the-art web-based PHP applications on the portal plus premium service platforms. Investigate and discover architectural considerations such as web usability, site performance, and database design as part of the system design process research, and assess implementation alternatives for new application features. Knowledge about core PHP website development WordPress from scratch to finish. Giving 101% responsive coding as well as perfect cross-browser compatibility on projects. Code quality checking of PHP, CSS, and HTML The functionality of a website is designed & developed, as well as knowledge about all shortcuts of coding. Good Communication skills because of sometimes we need to communicate with clients for changes in the website. Know about live web servers because the Development of Websites takes them to live on a web server. Developing a Website SEO friendly ( Must be responsive ) & as per the guidelines of all Google search Engines. Prepare and maintain all tools regarding coding. Make a Document of the development process with standard components. A perfect way to utilize backend services and offer to increase existing data services API. Skills Knowledge about PHP, CSS, MySQL, HTML, AJAX, JavaScript, and XML. Should have experience and basic knowledge with core PHP Codeigniter Framework, Laravel framework, WordPress platform. Understanding the fully synchronous behaviour of the PHP language. Information about MVC design and how it works with patterns. Required knowledge of the C++ language with object-oriented PHP programming. Required complete knowledge of the server's common PHP or web server exploits. Relational database skills with MySQL ( DBMS and RDBMS ) Building restful and proper Schema JSON services. Required Knowledge of Social API s such as Facebook, Google Maps, Twitter, Instagram, etc. Responsive design of frameworks like Bootstrap technology Integration of multiple data sources and databases into one system. MySQL databases with a Query declared. Declarative query languages. Proficient understanding of code versioning tools and a new version of the language Education/Experience Excellent written abilities Good communication skills Ability to work in a dynamic fast-moving and improving the environment. Bachelor's/Master's in Computer Science Engineering or a similar relevant field Show more Show less

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0.0 years

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Ahmedabad, Gujarat, India

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Position: Business Development Executive Experience: 0- 5 Years Salary Range: Best in industry + Incentives Qualification: Any Graduation Shift : Day shift (9:30 am to 6:30 PM) ( Mon-sat) Responsibility: * Sourcing new business opportunities through inbound lead follow-up and outbound calls and emails. * Understand customer needs and requirements and suggest the best solution accordingly. * Close new business by qualifying opportunities and securing online demonstrations/meetings with key decision makers. * Attend sales meetings, work closely with the team, and keep current with all product information, pricing, and contract terms. * Staying informed about competing products, new technologies, and the service. Location: B/1/1401,West Gate Business Bay, Opp. Andaj party plot, S.G Highway, Ahmedabad 3800051 Co Website: https://in.thedollarbusiness.com/ Interested Candidate can connect on +91 72658 38043 Email ID: neha.mahori@thedollarbusiness.com Regards, Neha Mahori (HR) Show more Show less

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2.0 years

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Thiruvananthapuram, Kerala, India

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Role Overview: We are looking for a dynamic and customer-focused Customer Relations Manager to join a leading brand in the F&B industry. You will be the key point of contact for customers, ensuring excellent service, satisfaction, and retention. Key Responsibilities: Build and maintain strong relationships with existing and new customers Handle customer queries, feedback, and complaints with professionalism and speed Coordinate with internal teams (kitchen, delivery, front-end) to ensure smooth service Monitor customer satisfaction and loyalty metrics Manage CRM tools to track interactions and engagement Proactively identify opportunities to improve service quality Create and execute customer engagement campaigns (offers, events, loyalty programs) Requirements: 2+ years of experience in customer relationship/client servicing roles Prior experience in hospitality or F&B is a plus Excellent communication and interpersonal skills Ability to handle pressure and multitask Strong problem-solving mindset and customer-first attitude Must be based out of Trivandrum or willing to relocate Show more Show less

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0 years

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Mysore, Karnataka, India

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Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. Your Role And Responsibilities As a Salesforce Consultant you will serve as a client-facing practitioner who sells, leads and implements expert services utilizing the breadth of IBM's offerings and technologies. A successful Consultant is regarded by clients as a trusted business advisor who collaborates to provide innovative solutions used to solve the most challenging business problems. You will work on projects that help clients integrate strategy, process, technology, and information to increase effectiveness, reduce costs and improve profit and shareholder value. You can take advantage of opportunities to master new skills, work across different disciplines, move into new challenges and develop a robust understanding of different industries. Your Primary Responsibilities Include Innovative Salesforce CRM Solutions: Collaborate with clients and development team to design and implement creative solutions with Salesforce CRM Applications. Strategic Consulting and Functional Leadership: Use your consulting skills and business knowledge to lead functional discussions to understand client's business challenges and address them with solution architecture. Architectural Best Practices Advocacy: Establish and promote with internal teams the design and architecture guidelines and best practice standards. Preferred Education Master's Degree Required Technical And Professional Expertise Salesforce Service Cloud experience. Salesforce Lightning Framework experience. Salesforce configuration and customization. Experience with Apex, Flows, integrating Salesforce with external systems (JSON / RESTful Service Invocation), LWC Preferred Technical And Professional Experience Excellent written and verbal interpersonal skills for coordinating across teams. Relevant Salesforce certifications. Need to have consultative skills, and technical knowledge to effectively integrate packaged technology into our clients’ business environment and achieve business results Show more Show less

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0 years

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Mysore, Karnataka, India

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Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. Your Role And Responsibilities As a Salesforce Consultant you will serve as a client-facing practitioner who sells, leads and implements expert services utilizing the breadth of IBM's offerings and technologies. A successful Consultant is regarded by clients as a trusted business advisor who collaborates to provide innovative solutions used to solve the most challenging business problems. You will work on projects that help clients integrate strategy, process, technology, and information to increase effectiveness, reduce costs and improve profit and shareholder value. You can take advantage of opportunities to master new skills, work across different disciplines, move into new challenges and develop a robust understanding of different industries. Your Primary Responsibilities Include Innovative Salesforce CRM Solutions: Collaborate with clients and development team to design and implement creative solutions with Salesforce CRM Applications. Strategic Consulting and Functional Leadership: Use your consulting skills and business knowledge to lead functional discussions to understand client's business challenges and address them with solution architecture. Architectural Best Practices Advocacy: Establish and promote with internal teams the design and architecture guidelines and best practice standards. Preferred Education Master's Degree Required Technical And Professional Expertise Salesforce Service Cloud experience. Salesforce Lightning Framework experience. Salesforce configuration and customization. Experience with Apex, Flows, integrating Salesforce with external systems (JSON / RESTful Service Invocation), LWC Preferred Technical And Professional Experience Excellent written and verbal interpersonal skills for coordinating across teams. Relevant Salesforce certifications. Need to have consultative skills, and technical knowledge to effectively integrate packaged technology into our clients’ business environment and achieve business results Show more Show less

Posted 20 hours ago

Apply

Exploring Service Jobs in India

The service job market in India is vibrant and diverse, offering a wide range of opportunities for job seekers. From customer service to hospitality to healthcare, service roles play a crucial role in various industries across the country. If you are considering a career in the service sector, this article will provide you with valuable insights to help you navigate the job market effectively.

Top Hiring Locations in India

  1. Mumbai
  2. Delhi
  3. Bengaluru
  4. Hyderabad
  5. Pune

These cities are known for their thriving service industries and offer a plethora of job opportunities for service professionals.

Average Salary Range

The salary range for service professionals in India varies depending on the industry and level of experience. On average, entry-level service roles can expect to earn between INR 2-4 lakhs per annum, while experienced professionals can earn upwards of INR 8-12 lakhs per annum.

Career Path

In the service sector, career progression often follows a hierarchical structure, with opportunities for growth and advancement at each stage. A typical career path in service roles may include positions such as Customer Service Executive, Team Leader, Operations Manager, and ultimately, Service Director.

Related Skills

In addition to specific service skills, professionals in this field are often expected to have strong communication, problem-solving, and interpersonal skills. Knowledge of customer relationship management (CRM) systems and proficiency in relevant software applications can also be beneficial.

Interview Questions

  • What motivated you to pursue a career in the service industry? (basic)
  • Can you provide an example of a challenging customer interaction you have faced and how you resolved it? (medium)
  • How do you prioritize tasks when dealing with multiple customer requests simultaneously? (medium)
  • Describe a time when you had to handle a difficult customer. How did you manage the situation? (medium)
  • How do you stay updated on industry trends and best practices in customer service? (basic)
  • What strategies would you implement to improve customer satisfaction levels in a service-oriented role? (medium)
  • How do you handle stressful situations in a fast-paced service environment? (medium)
  • Can you give an example of a time when you went above and beyond to assist a customer? (medium)
  • How would you handle a situation where a customer is dissatisfied with your service? (medium)
  • What do you think are the key qualities required to excel in a service role? (basic)
  • How do you ensure accuracy and attention to detail in your work as a service professional? (basic)
  • Describe a time when you had to work collaboratively with a team to achieve a common goal. (medium)
  • How do you adapt your communication style when dealing with different types of customers? (medium)
  • Can you provide an example of a successful service improvement initiative you have implemented in the past? (medium)
  • How do you handle confidential customer information in a service role? (basic)
  • What steps would you take to resolve a recurring service issue faced by customers? (medium)
  • How do you measure the success of your service delivery? (medium)
  • Describe a situation where you had to deliver bad news to a customer. How did you handle it? (medium)
  • What do you find most rewarding about working in the service industry? (basic)
  • How do you ensure consistency in service quality across different customer interactions? (medium)
  • What role do you think technology plays in enhancing customer service experiences? (basic)
  • How do you handle a situation where a customer is being unreasonable or demanding? (medium)
  • Can you provide an example of a time when you had to think on your feet to resolve a service issue? (medium)
  • How do you prioritize customer feedback and incorporate it into your service delivery? (medium)
  • Where do you see yourself in your service career five years from now? (basic)

Conclusion

As you prepare for your job search in the service industry, remember to showcase your skills, experience, and passion for delivering exceptional service to potential employers. By honing your interview skills and being well-prepared, you can confidently pursue exciting opportunities in this dynamic and rewarding field. Good luck!

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