Service Engineer

Job Title: Medical Equipment Service Engineer

Department: Biomedical

Reports To: Service Manager / Technical Director

Job Summary:

The Medical Equipment Service Engineer is responsible for the installation, maintenance, calibration, and repair of a wide range of medical and laboratory equipment. This role ensures that all medical devices operate safely, effectively, and in compliance with regulatory standards. The engineer will provide on-site and remote technical support to healthcare facilities, ensuring minimal downtime and optimal performance of critical equipment.

Key Responsibilities:

• Installation & Commissioning: Install, configure, and test new medical equipment at customer sites according to manufacturer specifications.
• Maintenance & Calibration: Perform preventive maintenance, calibration, and safety checks on a wide range of medical devices to ensure accuracy and reliability.
• Repairs & Troubleshooting: Diagnose technical issues and perform repairs efficiently, minimizing equipment downtime.
• Technical Support: Provide technical advice and training to clinical and technical staff on equipment operation and care.
• Documentation: Maintain detailed service records, calibration certificates, and maintenance reports in line with company and regulatory requirements.
• Compliance: Ensure all work complies with health and safety standards, ISO quality procedures, and relevant medical device regulations.
• Inventory Management: Manage spare parts, tools, and service kits to ensure efficient workflow.
• Customer Relations: Build strong professional relationships with hospital and clinic staff, ensuring customer satisfaction and trust.
• Continuous Improvement: Stay up to date with new technologies, manufacturer updates, and industry best practices.

Qualifications & Experience:

• Education: Diploma or Bachelor’s degree in Biomedical Engineering, Electronics, Electrical Engineering, or a related technical field.
• Experience:
• Minimum of 2–5 years of experience in medical equipment servicing or biomedical engineering.
• Hands-on experience with equipment such as patient monitors, ventilators, infusion pumps, analyzers, imaging systems, or sterilization equipment is preferred.
• Technical Skills:
• Strong diagnostic and repair abilities.
• Understanding of electrical, electronic, pneumatic, and mechanical systems.
• Familiarity with hospital safety and infection control protocols.
• Soft Skills:
• Excellent communication and customer service skills.
• Strong attention to detail and documentation accuracy.
• Ability to work independently and manage multiple service calls.
• Licenses/Certifications: training certificates, ISO 13485 familiarity, or relevant regulatory compliance training.

Working Conditions:

• Field-based role with travel to hospitals, clinics, and laboratories.
• May require occasional on-call or weekend support for urgent service requests.
• Physical activity including lifting, carrying, and handling of technical equipment.

Key Attributes for Success:

• Technically proficient and safety-conscious.
• Reliable, organized, and customer-focused.
• Committed to continuous learning and professional growth.

Job Type: Full-time

Pay: ₹8,000.00 - ₹10,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person