Service Engineer

Service Engineer Product Refurbishment & Field Support will play a critical role in maintaining product quality and reliability. The position involves equipment refurbishment, repair, installation, spare harvesting, and on-site technical support as needed. This is a hands-on technical role requiring mechanical, electrical, and troubleshooting skills, along with a strong sense of quality and safety.

• Refurbishment & Repair: Inspect, diagnose, and refurbish returned or used fitness equipment (treadmills, cross trainers, bikes, etc.) to make them customer-ready.


• Perform mechanical, electrical, and aesthetic repairs to restore full functionality and brand appearance.


• Conduct preventive maintenance and safety checks on all refurbished equipment.


• Spare Harvesting: Identify reusable components from scrapped or damaged units.


• Test, label, and safely store harvested spares for reuse to optimize cost and inventory.


• Field Support (as required): Visit customer gyms or homes for installation, repair, or inspection when additional support is required.


• Ensure timely closure of field jobs with quality workmanship and customer satisfaction.


• Operational Support: Maintain accurate logs of refurbishment work, spares used, and testing outcomes.


• Follow safety protocols, PPE usage, and warehouse hygiene standards.


• Collaborate with warehouse, logistics, customer support, and service teams to ensure efficient workflow and minimal turnaround time (TAT).

Requirements

• Minimum 2 3 years in gym equipment service, refurbishment, or technical maintenance.


• Technical Skills: Strong mechanical and electrical troubleshooting ability.


• Familiarity with control boards, motors, belts, sensors, and mechanical assemblies.


• Proficiency in hand and power tools.


• Good communication and time management.


• Willingness to travel for on-site service calls.


• Ability to work independently and in a team.


• Diploma or Degree in Mechanical, Electrical, or Electronics Engineering (preferred).


• Certifications: OEM service training or related certifications are an added advantage.