Server Support Engineer

Requirements Preferred Certified MCSE / Azure Cloud or Higher Looking for immediate joiners Good Communication skills Minimum 2 years Proven hands-on experiences as Server engineer in an enterprise server infrastructure Technical knowledge in Windows Server OS, Active Directory, DNS, DHCP, Backup Software (Veeam), SFTP, OS & Application Patching preferred knowledge in Virtualization (Nutanix), NAS storage and Azure Cloud technologies Good Vendor, Peer Management skills University Degree Responsibilities : Monitor Server and Storage performance based on Utilization and Availability using Monitoring tool Act upon pre-configured threshold breach with respect to Utilization and Availability of server components and remediate Ensure 100% Server uptime for end users Execute periodic Maintained activity to minimize Server downtime Execute planned changes to server infrastructure to enhance server performance / security posture through Change Management process Adhere to 1 Incident Management process Maintain Server Infra Inventory and configuration as per standards Provide Level-1 support and troubleshooting to resolve issues Server Device Asset Management (Asset Inventory, Support Contract, Vendor Escalation Matrix) Monitor performance and ensure system availability and reliability Monitor system resource utilization, trending, and capacity planning Configure and install various Server devices and services (e.g., Windows OS, IIS, SQL Database, Backup Software, NAS Storage, Nutanix, etc) Perform server maintenance and system upgrades including service packs, patches, hot fixes and Preform Configuration backups of Critical applications devices Execute server DR testing and per defined DR Policy Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the server infrastructure Liaise with vendors and other IT personnel for problem resolutions Ensure Scheduled reports are generated from Monitoring tool and reviewed along with the IT Team