77 Fsmo Jobs

Bulk hirng 4 Windows / Server support / Office 365 / AD / DNS / DHCP any grad / UG with min one years exp in international technical support can apply salary upto 8 LPA Immediate joiners excellnt comms Call / wats app Anisha# 9582261182

Technical Skills : Windows server, Active directory, Dns, Dhcp, Fsmo, Office 365, Networking, Fortigate firewall NAS/SAN Storage management Role & responsibilities : Act as an escalation point for Level 1 support, handling complex technical issues via ticketing systems, email, phone, and remote support tools Troubleshoot and resolve hardware, software, networking, and system-related issues efficiently. Monitor and analyze system alerts, logs, and incidents to ensure timely resolution and minimize downtime Collaborate with internal teams (NOC, development, and product teams) to escalate and resolve critical technical issues Strong troubleshooting skills in Windows server, Terminal server Experience with Networking, FortiGate firewalls, Cisco Meraki Hands-on experience with Active Directory, DNS, DHCP server, Server migration, print server ,Storage management(NAS/SAN) Hands-on Experience with Microsoft Office 365 and Azure AD Proficiency in Ticketing systems (Autotask), Alert management PRTG Familiarity with virtualization technologies (Hyper-V, etc.) Must have work experience with USA and Australia client Excellent communication and customer service skills

We are looking for a skilled Azure Administrator with expertise in Active Directory to join our team at CarbyneTech India Pvt Ltd. The ideal candidate will have 5-10 years of experience in the IT Services & Consulting industry, managing and maintaining large-scale Azure environments. Roles and Responsibility Manage and maintain large-scale Azure environments, including Active Directory integration. Design, implement, and manage Azure-based solutions for clients. Troubleshoot and resolve complex technical issues related to Azure and Active Directory. Collaborate with cross-functional teams to ensure seamless integration of Azure services. Develop and maintain documentation of Azure infrastructure and configurations. Ensure compliance with industry standards and best practices for security and scalability. Job Requirements Strong knowledge of Azure services, including Active Directory, Azure AD Connect, and Azure Virtual Network. Experience with identity management, access control, and authentication protocols. Excellent problem-solving skills and ability to troubleshoot complex technical issues. Strong communication and collaboration skills, with experience working with cross-functional teams. Ability to design, implement, and manage scalable and secure Azure-based solutions. Strong understanding of cloud security principles, including identity protection and data encryption.

Looking for immediate joiners, Senior Technical Advisor/International Voice, Bengaluru (AD/Server/Networking) Role & responsibilities: US Voice Process Profile Requirement: 1. UG / Grad both eligible with 1year of documented Technical Experience (Min 1 yr Windows Server Exp for Premier) 2. Internal Students not eligible 3. Designation offered: Technical Support Associate 4. Core Competencies/Skills/Knowledge: a. Strong Problem Solving and Troubleshooting Skills & thinks logically. b. Working knowledge of personal computer architecture and network architecture. c. Passion for Technology (curious, has desire to learn, doesnt rely on past knowledge, stays on top of latest technologies). d. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. They require assistance with troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Exchange 2007, IIS, ISA e. Working/knowledge of Windows NT Server and/or Windows 2000 Server and Windows NT Workstation and/or Windows 2000 Professional f. MCP/MTA/MCSA/MCITP/MCSE Certified in Windows Server Operating Systems recommended. g. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage. *Excellent English Communication mandate* Salary : 30% hike, upto 8 LPA Interested, please call: Rose (9873538143 / WA : 8595800635) rose2hiresquad@gmail.com

Looking for immediate joiners, Senior Technical Advisor/International Voice, Pune & Gurugram (AD/Server/Networking) Role & responsibilities: US Voice Process Profile Requirement: 1. UG / Grad both eligible with 1year of documented Technical Experience (Min 1 yr Windows Server Exp for Premier) 2. Internal Students not eligible 3. Designation offered: Technical Support Associate 4. Core Competencies/Skills/Knowledge: a. Strong Problem Solving and Troubleshooting Skills & thinks logically. b. Working knowledge of personal computer architecture and network architecture. c. Passion for Technology (curious, has desire to learn, doesnt rely on past knowledge, stays on top of latest technologies). d. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. They require assistance with troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Exchange 2007, IIS, ISA e. Working/knowledge of Windows NT Server and/or Windows 2000 Server and Windows NT Workstation and/or Windows 2000 Professional f. MCP/MTA/MCSA/MCITP/MCSE Certified in Windows Server Operating Systems recommended. g. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage. *Excellent English Communication mandate* Salary : 30% hike, upto 8.4 LPA Interested, please call: Rose (9873538143 / WA : 8595800635) rose2hiresquad@gmail.com

Job Description of Service Desk Analyst Role: TECHNICAL SUPPORT ASSOCIATE Accountability Ability to work in 24*7 environment, this is a must First Point of Contact for users to report Technical issues Record all interactions through call, email or chat in the Ticketing System. Resolve issues under support boundaries and route issues beyond scope to the respective Support Groups. First Line Troubleshooting to be done completely using the available resources and documented before assigning/routing the tickets to the L2 Groups. Ensure reported issues are responded and addressed as per the defined SLA timelines To work towards effective and timely resolution of issues. Document the Learnings and contribute Knowledge Articles Timely Communication of Priority Issues to the respective stakeholders and coordinate until resolution. Document detailed and accurate notes, record them on ITSM tool Technical Skill set Voice Call Handling: excellent knowledge of handing voice calls and multitasking. Email Communication: professional email writing skills. Chat Communication: professional chat writing skills and multitasking. Infrastructure Monitoring: Good understanding of Infrastructure components and respective alerts. Exchange: Knowledge on functioning and configuration of Microsoft Exchange client. AD: Knowledge on - Active directory, Proxy, DNS, Group Policy. Network: Knowledge on LAN setup, basic routing and switching, passive networking. Desktop Security: Knowledge on Antivirus deployment and update, patch management, monitoring and reporting. Desktop, Laptop, Handheld devices: Knowledge on build management, OS deployment, common application installation and troubleshooting, Hardware knowledge. Troubleshooting: Remote troubleshooting experience : Desktop, Laptops, Notebook, iPhone, Network printers, etc Printers: Hands on experience on managing printers (Local & Network printers) - Lex Tools: Hand on experience on ITSM tools like HPSM, BMC Remedy, Service Now, CA Service Desk, Monitoring Tools. ITIL: Knowledge of ITIL processes and procedures. A+: knowledge of A+ processes and procedures. KM: Knowledge management understanding, review & create new knowledge articles. MS Office: Good / excellent knowledge for support of MS Office and standard software Job Description of Service Desk Analyst Windows & Smartphones: Windows operating system knowledge (e.g. Windows 7, 8.1, 10), Windows smartphone and telecommunication knowledge. COTS (standard SW, standard HW) O365: Understanding of Microsoft Office (e.g. Office 365) Key Performance Indicators (KPIs): Ensure all the User contacts are responded within the defined Turn Around Time All the L1 Incidents are resolved as per the defined Resolutions Timelines Follow-up on individual ticket stacks to ensure that tickets are addressed on a timely basis and ageing is kept at minimum. Ensure Quality Ticket Coding and Classification for all tickets being logged and processed. Taking ownership of calls/emails logged by his/her colleagues in his/her absence. Mentoring and providing floor support to the newly joined associates. Should be proactive in assisting the colleagues, during High Volume Time. Competencies: High Level of Communication Skills and ability to comfortably handle International Customers. Experience in Service Desk/Technical Support and in a Call Taking Role and competent to engage in first line interactions with end users. Flexibility to work in a 24*7 environment is mandatory Knowledge about Incident and Service desk management. Understanding of ITIL concepts Documentation Skills to contribute for Knowledge Articles and Knowledge Sharing Ability to initiate and manage Bridge Calls and coordinate in resolving P1/P2 issues. Qualification: High school, Graduate, Diploma, IT education or comparable IT professional experience Fresher (U1) Experience in years (U1) 1 to 2 years Relevant Experience (U2) 2+years Interested candidates please share your Resumes to careers@glympsehr.com Contact Manya @6364808230 / 9606523804 / 6364803282 / 6364863742

Looking for immediate joiners, Senior Technical Advisor/ International Voice, Bengaluru (AD/Server/Networking) Role & responsibilities: US Voice Process Profile Requirement: 1. UG / Grad both eligible with 1year of documented Technical Experience (Min 1 yr Windows Server Exp for Premier) 2. Internal Students not eligible 3. Designation offered: Technical Support Associate 4. Core Competencies/Skills/Knowledge: a. Strong Problem Solving and Troubleshooting Skills & thinks logically. b. Working knowledge of personal computer architecture and network architecture. c. Passion for Technology (curious, has desire to learn, doesnt rely on past knowledge, stays on top of latest technologies). d. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. They require assistance with troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Exchange 2007, IIS, ISA e. Working/knowledge of Windows NT Server and/or Windows 2000 Server and Windows NT Workstation and/or Windows 2000 Professional f. MCP/MTA/MCSA/MCITP/MCSE Certified in Windows Server Operating Systems recommended. g. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage. *Excellent English Communication mandate* Salary : Upto 8 LPA Interested, please call: Rose (9873538143 / WA : 8595800635) rose2hiresquad@gmail.com

Looking for immediate joiners, Senior Technical Advisor/International Voice, Pune & Gurugram (AD/Server/Networking) Role & responsibilities: US Voice Process Profile Requirement: 1. UG / Grad both eligible with 1 year of documented Technical Experience (Min 1 yr Windows Server Exp for Premier) 2. Internal Students not eligible 3. Designation offered: Technical Support Associate 4. Core Competencies/Skills/Knowledge: a. Strong Problem Solving and Troubleshooting Skills & thinks logically. b. Working knowledge of personal computer architecture and network architecture. c. Passion for Technology (curious, has desire to learn, doesnt rely on past knowledge, stays on top of latest technologies). d. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. They require assistance with troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Exchange 2007, IIS, ISA e. Working/knowledge of Windows NT Server and/or Windows 2000 Server and Windows NT Workstation and/or Windows 2000 Professional f. MCP/MTA/MCSA/MCITP/MCSE Certified in Windows Server Operating Systems recommended. g. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage. *Excellent English Communication mandate* Salary : Upto 8.4 LPA Interested, please call: Rose (9873538143 / WA : 8595800635) rose2hiresquad@gmail.com

Hiring For Office 365 - Technical Support - B2B Process Gurgaon location Any graduate with 1 year experience into active directory can apply 5 days working 2 roster off Night Shifts Both side cabs Salary Upto 8.40 Call/WhatsApp Meenakshi 9810963147 Required Candidate profile Candidate must have excellent communication skills. Must be an immediate Joiner who can join in within a week. Should have exp into Active Directory. Must be ok with 18m service agreement too. Perks and benefits Incentives Cabs

Looking for immediate joiners, Senior Technical Advisor/International Voice, Pune & Gurugram (AD/Server/Networking) Role & responsibilities: US Voice Process Profile Requirement: 1. UG / Grad both eligible with 1year of documented Technical Experience (Min 1 yr Windows Server Exp for Premier) 2. Internal Students not eligible 3. Designation offered: Technical Support Associate 4. Core Competencies/Skills/Knowledge: a. Strong Problem Solving and Troubleshooting Skills & thinks logically. b. Working knowledge of personal computer architecture and network architecture. c. Passion for Technology (curious, has desire to learn, doesnt rely on past knowledge, stays on top of latest technologies). d. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. They require assistance with troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Exchange 2007, IIS, ISA e. Working/knowledge of Windows NT Server and/or Windows 2000 Server and Windows NT Workstation and/or Windows 2000 Professional f. MCP/MTA/MCSA/MCITP/MCSE Certified in Windows Server Operating Systems recommended. g. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage. *Excellent English Communication mandate* Salary : Upto 8.4 LPA Interested, please call: Rose (9873538143 / WA : 8595800635) rose2hiresquad@gmail.com

Hiring For Commercial Business B2B Process Grad/UG with 1 year exp into AD can apply. Salary upto 8.40 LPA Night shifts 5 days working, 2 offs Both side cabs Gurgaon Immediate joiners only Call/WhatsApp Swati 9354911204 Yashraj 9910986621 Required Candidate profile Candidate must have excellent communication skills. Must have exp into DNS / DHCP / Telnet / Share point / FSMO / Group Policy / In tunes / EXOP / ODSP / Active Directory / O365 / EPS Etc. Perks and benefits Both side Cabs

Active Directory Minimum 15 years experience in on premise active directory Design an Active Directory structure for a multinational organization with multiple forests and domains while ensuring high availability and disaster recovery Authentication & Silo polices Understanding of Red Forest concept & RBAC model Securing active directory environment Fine Grain password policies Usage of ADSI Edit and LDP for recovery or advanced troubleshooting. Purpose of Kerberos delegation, and when would you use constrained delegation versus unconstrained delegation Understanding of SPNs working AD Lightweight Directory Tools (AD LDS) in an enterprise environment. Expert knowledge on DC partition, FSMO roles, seizure, and transfer. Understanding of Forest and Domain level functional level. Understanding of LDAP.LDS. Hands on experience and strong troubleshooting skill in AD replication, Sites, KCC, etc., experience in planning and implementation of Active Directory Replication. Entra ID Minimum 5 years experience on Entra ID Password less authentication, and its advantages over traditional methods. Conditional Access policies & Configuration Mitigate risk of phishing attacks using Entra ID Azure Networking and Connectivity Troubleshoot connectivity issues between an Azure Virtual Machine (VM) and an on-premises network in a hybrid environment. Resolve issues with Azure Virtual Network (VNet) peering not working as expected Diagnose and fix problems with Azure Load Balancer distribution or availability. Virtual Machines Troubleshoot a VM that is stuck in a "Failed" or "Unresponsive" state in Azure Resolve Remote Desktop Protocol (RDP) or Secure Shell (SSH) access issues on an Azure VM Recover a deleted disk from a deallocated VM Azure Storage Diagnose and resolve Azure Storage performance degradation issues Azure Identity and Access Troubleshoot Azure Active Directory (AAD) login issues for users or applications Azure App Services Diagnose and fix a web app in Azure App Service that is experiencing downtime or performance degradation Azure SQL and Databases Troubleshoot connectivity or latency issues with an Azure SQL Database Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Active Directory Minimum 10 years experience in on premise active directory. Expert knowledge on DC partition, FSMO roles, seizure, and transfer. Understanding of Forest and Domain level functional level. Understanding of LDAP.LDS. Hands on experience and strong troubleshooting skill in AD replication, Sites, KCC, etc., experience in planning and implementation of Active Directory Replication. Expert knowledge and must have hands on experience on DC replication and underlying issues. health check commands. Understanding of Trusts and knowledge on validating trusts, experience in designing and deploying new Active Directory domains and domain/ forest trusts. Expert knowledge and must have worked on OUs, GPOs, GPO Modelling and analysing the issues. Active Directory Minimum 15 years experience in on premise active directory Design an Active Directory structure for a multinational organization with multiple forests and domains while ensuring high availability and disaster recovery Authentication & Silo polices Understanding of Red Forest concept & RBAC model Securing active directory environment Fine Grain password policies Usage of ADSI Edit and LDP for recovery or advanced troubleshooting. Purpose of Kerberos delegation, and when would you use constrained delegation versus unconstrained delegation Understanding of SPNs working AD Lightweight Directory Tools (AD LDS) in an enterprise environment. Expert knowledge on DC partition, FSMO roles, seizure, and transfer. Understanding of Forest and Domain level functional level. Understanding of LDAP.LDS. Hands on experience and strong troubleshooting skill in AD replication, Sites, KCC, etc., experience in planning and implementation of Active Directory Replication. Entra ID Minimum 5 years experience on Entra ID Password less authentication, and its advantages over traditional methods. Conditional Access policies & Configuration Mitigate risk of phishing attacks using Entra ID Azure Networking and Connectivity Troubleshoot connectivity issues between an Azure Virtual Machine (VM) and an on-premises network in a hybrid environment. Resolve issues with Azure Virtual Network (VNet) peering not working as expected Diagnose and fix problems with Azure Load Balancer distribution or availability. Virtual Machines Troubleshoot a VM that is stuck in a "Failed" or "Unresponsive" state in Azure Resolve Remote Desktop Protocol (RDP) or Secure Shell (SSH) access issues on an Azure VM Recover a deleted disk from a deallocated VM Azure Storage Diagnose and resolve Azure Storage performance degradation issues Azure Identity and Access Troubleshoot Azure Active Directory (AAD) login issues for users or applications Azure App Services Diagnose and fix a web app in Azure App Service that is experiencing downtime or performance degradation Azure SQL and Databases Troubleshoot connectivity or latency issues with an Azure SQL Database

Office 365 Administration (20%) : Very Good Work experience in administrating Office 365 & Exchange On-Premises Servers with versions 2016 and 2019. Good understanding of Azure AD Connect Server and management. Understanding in Office 365 Authentications, SSO, MFA etc. Good Understanding in Exchange Online Protection (EOP). Good understanding of Azure AD and CA Policies etc. Excellent Knowledge on Exchange and Office 365 PowerShell scripts. Exchange Server Administration & Migration (20%) : Install, configure & troubleshoot different roles of Exchange servers. Mailbox Database and Public Folder Database Creation, Deletion, handling permission issues and managing replication. Managing DAG and CAS Arrays, troubleshooting failover issues, addition, and deletion of Exchange servers from clusters. Day to day administration, support, maintenance and monitoring of the MS Exchange 2010/2013/2016 and 2019 infrastructure. Microsoft Teams Management (15%) : Good understanding and work experience in terms of managing and supporting Microsoft Teams. Administer and manage the Microsoft Teams Admin Portal. Configure and maintain Teams policies, settings, and permissions. Monitor Teams usage and performance and troubleshoot issues. Microsoft Teams (L3), M365 Exchange Online, M365 Mailbox Migration Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Office 365 Administration (20%) : Very Good Work experience in administrating Office 365 & Exchange On-Premises Servers with versions 2016 and 2019. Good understanding of Azure AD Connect Server and management. Understanding in Office 365 Authentications, SSO, MFA etc. Good Understanding in Exchange Online Protection (EOP). Good understanding of Azure AD and CA Policies etc. Excellent Knowledge on Exchange and Office 365 PowerShell scripts. Exchange Server Administration & Migration (20%) : Install, configure & troubleshoot different roles of Exchange servers. Mailbox Database and Public Folder Database Creation, Deletion, handling permission issues and managing replication. Managing DAG and CAS Arrays, troubleshooting failover issues, addition, and deletion of Exchange servers from clusters. Day to day administration, support, maintenance and monitoring of the MS Exchange 2010/2013/2016 and 2019 infrastructure. Microsoft Teams Management (15%) : Good understanding and work experience in terms of managing and supporting Microsoft Teams. Administer and manage the Microsoft Teams Admin Portal. Configure and maintain Teams policies, settings, and permissions. Monitor Teams usage and performance and troubleshoot issues. Office 365 Administration (20%) : Very Good Work experience in administrating Office 365 & Exchange On-Premises Servers with versions 2016 and 2019. Good understanding of Azure AD Connect Server and management. Understanding in Office 365 Authentications, SSO, MFA etc. Good Understanding in Exchange Online Protection (EOP). Good understanding of Azure AD and CA Policies etc. Excellent Knowledge on Exchange and Office 365 PowerShell scripts. Exchange Server Administration & Migration (20%) : Install, configure & troubleshoot different roles of Exchange servers. Mailbox Database and Public Folder Database Creation, Deletion, handling permission issues and managing replication. Managing DAG and CAS Arrays, troubleshooting failover issues, addition, and deletion of Exchange servers from clusters. Day to day administration, support, maintenance and monitoring of the MS Exchange 2010/2013/2016 and 2019 infrastructure. Microsoft Teams Management (15%) : Good understanding and work experience in terms of managing and supporting Microsoft Teams. Administer and manage the Microsoft Teams Admin Portal. Configure and maintain Teams policies, settings, and permissions. Monitor Teams usage and performance and troubleshoot issues. Deliver /div> Office 365 Administration (20%) : Very Good Work experience in administrating Office 365 & Exchange On-Premises Servers with versions 2016 and 2019. Good understanding of Azure AD Connect Server and management. Understanding in Office 365 Authentications, SSO, MFA etc. Good Understanding in Exchange Online Protection (EOP). Good understanding of Azure AD and CA Policies etc. Excellent Knowledge on Exchange and Office 365 PowerShell scripts. Exchange Server Administration & Migration (20%) : Install, configure & troubleshoot different roles of Exchange servers. Mailbox Database and Public Folder Database Creation, Deletion, handling permission issues and managing replication. Managing DAG and CAS Arrays, troubleshooting failover issues, addition, and deletion of Exchange servers from clusters. Day to day administration, support, maintenance and monitoring of the MS Exchange 2010/2013/2016 and 2019 infrastructure. Microsoft Teams Management (15%) : Good understanding and work experience in terms of managing and supporting Microsoft Teams. Administer and manage the Microsoft Teams Admin Portal. Configure and maintain Teams policies, settings, and permissions. Monitor Teams usage and performance and troubleshoot issues.

Bulk Hiring Immediate Joiners, RASHISH - 8800490529 UG/Grad with experience and freshers eligible Hands on exp. on Active directory, Windows Server, OFFICE 365,Etc offering upto 8.5LPA + Lucrative incentives 5days working loc - Gurgaon/Noida

Job Description of Service Desk Analyst Role: TECHNICAL SUPPORT ASSOCIATE Accountability Ability to work in 24*7 environment, this is a must First Point of Contact for users to report Technical issues Record all interactions through call, email or chat in the Ticketing System. Resolve issues under support boundaries and route issues beyond scope to the respective Support Groups. First Line Troubleshooting to be done completely using the available resources and documented before assigning/routing the tickets to the L2 Groups. Ensure reported issues are responded and addressed as per the defined SLA timelines To work towards effective and timely resolution of issues. Document the Learnings and contribute Knowledge Articles Timely Communication of Priority Issues to the respective stakeholders and coordinate until resolution. Document detailed and accurate notes, record them on ITSM tool Technical Skill set Voice Call Handling: excellent knowledge of handing voice calls and multitasking. Email Communication: professional email writing skills. Chat Communication: professional chat writing skills and multitasking. Infrastructure Monitoring: Good understanding of Infrastructure components and respective alerts. Exchange: Knowledge on functioning and configuration of Microsoft Exchange client. AD: Knowledge on - Active directory, Proxy, DNS, Group Policy. Network: Knowledge on LAN setup, basic routing and switching, passive networking. Desktop Security: Knowledge on Antivirus deployment and update, patch management, monitoring and reporting. Desktop, Laptop, Handheld devices: Knowledge on build management, OS deployment, common application installation and troubleshooting, Hardware knowledge. Troubleshooting: Remote troubleshooting experience : Desktop, Laptops, Notebook, iPhone, Network printers, etc Printers: Hands on experience on managing printers (Local & Network printers) - Lex Tools: Hand on experience on ITSM tools like HPSM, BMC Remedy, Service Now, CA Service Desk, Monitoring Tools. ITIL: Knowledge of ITIL processes and procedures. A+: knowledge of A+ processes and procedures. KM: Knowledge management understanding, review & create new knowledge articles. MS Office: Good / excellent knowledge for support of MS Office and standard software Job Description of Service Desk Analyst Windows & Smartphones: Windows operating system knowledge (e.g. Windows 7, 8.1, 10), Windows smartphone and telecommunication knowledge. COTS (standard SW, standard HW) O365: Understanding of Microsoft Office (e.g. Office 365) Key Performance Indicators (KPIs): Ensure all the User contacts are responded within the defined Turn Around Time All the L1 Incidents are resolved as per the defined Resolutions Timelines Follow-up on individual ticket stacks to ensure that tickets are addressed on a timely basis and ageing is kept at minimum. Ensure Quality Ticket Coding and Classification for all tickets being logged and processed. Taking ownership of calls/emails logged by his/her colleagues in his/her absence. Mentoring and providing floor support to the newly joined associates. Should be proactive in assisting the colleagues, during High Volume Time. Competencies: High Level of Communication Skills and ability to comfortably handle International Customers. Experience in Service Desk/Technical Support and in a Call Taking Role and competent to engage in first line interactions with end users. Flexibility to work in a 24*7 environment is mandatory Knowledge about Incident and Service desk management. Understanding of ITIL concepts Documentation Skills to contribute for Knowledge Articles and Knowledge Sharing Ability to initiate and manage Bridge Calls and coordinate in resolving P1/P2 issues. Qualification: High school, Graduate, Diploma, IT education or comparable IT professional experience Fresher (U1) Experience in years (U1) 1 to 2 years Relevant Experience (U2) 2+years Interested candidates please share your Resumes to careers@glympsehr.com Contact Manya @6364808230 / 9606523804 / 9901777673 / 6364803282

Looking for immediate joiners, Senior Technical Advisor/International Voice, Pune (AD/Server/Networking) Role & responsibilities: US Voice Process Profile Requirement: 1. UG / Grad both eligible with 1year of documented Technical Experience (Min 1 yr Windows Server Exp for Premier) 2. Internal Students not eligible 3. Designation offered: Technical Support Associate 4. Core Competencies/Skills/Knowledge: a. Strong Problem Solving and Troubleshooting Skills & thinks logically. b. Working knowledge of personal computer architecture and network architecture. c. Passion for Technology (curious, has desire to learn, doesnt rely on past knowledge, stays on top of latest technologies). d. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. They require assistance with troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Exchange 2007, IIS, ISA e. Working/knowledge of Windows NT Server and/or Windows 2000 Server and Windows NT Workstation and/or Windows 2000 Professional f. MCP/MTA/MCSA/MCITP/MCSE Certified in Windows Server Operating Systems recommended. g. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage. *Excellent English Communication mandate* Salary : Upto 8LPA Interested, please call: Rose (9873538143 / WA : 8595800635) rose2hiresquad@gmail.com

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : Servicenow Tools Administration Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve collaborating with various stakeholders to gather insights, translating business needs into technical specifications, and ensuring that the applications align with organizational goals. You will engage in problem-solving discussions, contribute to design sessions, and work closely with development teams to bring innovative solutions to life, all while maintaining a focus on user experience and functionality. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with cross-functional teams to gather and analyze requirements.- Design and develop application prototypes to validate concepts and functionalities. Professional & Technical Skills: - Must To Have Skills: Proficiency in Servicenow Tools Administration.- Strong understanding of application design principles and methodologies.- Experience with workflow automation and process optimization.- Familiarity with integration techniques and APIs.- Ability to troubleshoot and resolve application issues effectively. Additional Information:- The candidate should have minimum 3 years of experience in Servicenow Tools Administration.- This position is based at our Chennai office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Servicenow Tools Administration Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications are aligned with business objectives and user needs. Your role will require you to facilitate communication between stakeholders and the development team, ensuring that all parties are informed and engaged throughout the project lifecycle. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training and knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of application features. Professional & Technical Skills: - Must To Have Skills: Proficiency in Servicenow Tools Administration.- Good To Have Skills: Experience with ITIL processes and frameworks.- Strong understanding of application lifecycle management.- Experience in scripting and automation within ServiceNow.- Familiarity with integration techniques and APIs. Additional Information:- The candidate should have minimum 7.5 years of experience in Servicenow Tools Administration.- This position is based at our Chennai office.- A 15 years full time education is required. Qualification 15 years full time education

In depth knowledge & working experience on Azure Subscription, RBAC, Active Directory, DNS, DHCP & AAD. In Depth knowledge on Troubleshooting on Prem Active Directory related to Replication issues. Hands on experience with user & group account administration, GPO management , DNS management, Active Directory Topology,AD configuration, schema management & replication management as per process & policies of ManpowerGroup. Hands on experience on Azure Active Directory (AAD) - Active Directory Paas Service for single sign & Multifactor authentication of Azure cloud resources. Knowledge on Active Directory Domain Controller Management and Support FSMO,GPO, LDAP replication Deep Technical expertise on Active Directory 2016 Managing Active Directory Restore operations (Authoritative Restore) Management and Implementation of Schema Upgrade in Environments Knowledge on Powershell Install Upgrade and administration of AAD connect Management of Active Directory relying party trusts AD Organization unit (OU) Management including creation , modification and deletion of Ous Administration ,Management and Troubleshooting of DFS, DFSR

Hiring Now: Technical Voice Process Shift: 24x7 (5 Days a Week 2 Rotational Offs) Location: Pune Education: Any UG & Graduates Benefits: Performance-Based Attractive Incentives Call or WhatsApp Anisha- 8287300257

Hiring Now: Technical Voice Process Shift: 24x7 (5 Days a Week 2 Rotational Offs) Location: Pune Education: Any UG & Graduates Benefits: Performance-Based Attractive Incentives Call or WhatsApp us at #8287300257#

Hirng for EPS Window support by a Brand MNC -Pune EXP in Active Directory, Windows, DHCP, DNS WFO 5 days Sal upto 7.5 LPA Both ways Pick & Drop for more details call/Watsapp Anisha # 9557092523

Design an Active Directory structure for a multinational organization with multiple forests and domains while ensuring high availability and disaster recovery Authentication & Silo polices Understanding of Red Forest concept & RBAC model Securing active directory environment Fine Grain password policies Usage of ADSI Edit and LDP for recovery or advanced troubleshooting. Purpose of Kerberos delegation, and when would you use constrained delegation versus unconstrained delegation Understanding of SPNs working AD Lightweight Directory Tools (AD LDS) in an enterprise environment. Expert knowledge on DC partition, FSMO roles, seizure, and transfer. Understanding of Forest and Domain level functional level. Understanding of LDAP.LDS. Hands on experience and strong troubleshooting skill in AD replication, Sites, KCC, etc., experience in planning and implementation of Active Directory Replication. Active Directory & Entra ID Administrator Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Active Directory Minimum 10 years experience in on premise active directory. Expert knowledge on DC partition, FSMO roles, seizure, and transfer. Understanding of Forest and Domain level functional level. Understanding of LDAP.LDS. Hands on experience and strong troubleshooting skill in AD replication, Sites, KCC, etc., experience in planning and implementation of Active Directory Replication. Expert knowledge and must have hands on experience on DC replication and underlying issues. health check commands. Understanding of Trusts and knowledge on validating trusts, experience in designing and deploying new Active Directory domains and domain/ forest trusts. Expert knowledge and must have worked on OUs, GPOs, GPO Modelling and analysing the issues. Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations

A brand MNC In Pune is hiring for EPS Window support - PUNE EXP in Windows , DNS , DHCP , Active directory WFO 5 days salary upto 7.5 LPA Both ways Pik n drop 4 More details call / Wats APP Anisha # 9205512808

Key Requirements: Strong hands-on experience with Windows Server 2013, 2016, 2019 Proficiency in Active Directory and Group Policy Management Must have worked with US/UK clients Excellent verbal and written communication skills.